---
description: Detailed reviews on Zoho Backstage based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Zoho Backstage with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho Backstage Reviews, Prices & Ratings | GetApp Canada 2026
---

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# Zoho Backstage

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> Zoho Backstage is an end-to-end event management solution that enables businesses to plan and run in-person, virtual, and hybrid event experiences from beginning to end. Teams can launch a fully branded and mobile-responsive website for the event, add the agenda, speaker information, social handles, as well as the organization’s event calendar so participants can learn about other events hosted throughout the year.
> 
> Verdict: Rated **4.2/5** by 24 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Zoho Backstage

 Build a full and detailed agenda for attendees using the drag-and-drop interface to schedule events and allow customers to personalize the daily schedule based on which sessions to see and attend.&#10;&#10; Personalize an event website with all key information and company branding, and all communications relating to the event to send to attendees using a range of pre-built templates.&#10;&#10; Assess event performance with real-time analytics and reports into metrics such as footfall, audience engagement, ticket sales, feedback from attendees, and more.&#10;&#10; Manage registration and event ticket sales through integration with Eventbrite and track ticket sales and registration numbers in real time once the apps are connected.&#10;&#10; Manage multiple events at once with separate portals for each event, and deliver event content all over the world with support for multiple languages.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 24 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: ₹7,900.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Subscription:&#10;Free - for basic features&#10;Essentials - $119 per month&#10;Premium - $249 per month&#10;Ultimate - $499 per month&#10;&#10;Pay-per-event:&#10;Essentials - $299/Event  &#10;Premium - $599/Event  &#10;Ultimate - $1499/Event
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Portuguese, Spanish
- **Available Countries**: Australia, Brazil, Canada, Chile, China, Germany, India, Indonesia, Japan, Malaysia, Mexico, New Zealand, Philippines, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United Kingdom, United States, Vietnam

## Features

- Access Control
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Notifications
- Attendance Management
- Attendance Tracking Software
- Attendee Management
- Attendee Profiles
- Attendee Segmentation
- Attendee Tracking
- Audience Analytics
- Audience Engagement
- Badge Management
- Badge Printing
- Barcode/Ticket Scanning
- Breakout Rooms
- CRM Software
- Calendar Management

## Integrations (8 total)

- Eventbrite
- Google Analytics 360
- Walls.io
- WhatsApp
- Zoho CRM
- Zoho PageSense
- Zoho SalesIQ
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Ticketing Software](https://www.getapp.ca/directory/86/ticketing/software)

## Related Categories

- [Event Management Software](https://www.getapp.ca/directory/80/event-management/software)
- [Registration Software](https://www.getapp.ca/directory/82/registration/software)
- [Conference Software](https://www.getapp.ca/directory/957/conference/software)
- [Event Booking Software](https://www.getapp.ca/directory/1107/event-booking/software)
- [Event Marketing Software](https://www.getapp.ca/directory/1667/event-marketing/software)

## Alternatives

1. [Eventbrite](https://www.getapp.ca/software/91490/eventbrite) — 4.6/5 (5797 reviews)
2. [TicketSource](https://www.getapp.ca/software/104919/ticketsource) — 4.8/5 (549 reviews)
3. [Fienta](https://www.getapp.ca/software/114100/fienta) — 4.8/5 (189 reviews)
4. [Ticket Tailor](https://www.getapp.ca/software/111155/ticket-tailor) — 4.9/5 (595 reviews)
5. [Bizzabo](https://www.getapp.ca/software/103017/bizzabo) — 4.4/5 (171 reviews)

## Reviews

### "Would recommend so far\!" — 5.0/5

> **Khilah** | *January 25, 2026* | Cosmetics | Recommendation rating: 9.0/10
> 
> **Pros**: I like the ease of use as well as the versatility of the mobile app. It’s much easier to navigate than it is on the desktop version.
> 
> **Cons**: There aren’t any cons I have currently. I just started using Zoho so I’m still new to the platform\! So far I’ve had a good experience

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### "Great value, easy to use, and exceptional customer support" — 5.0/5

> **Morten** | *June 8, 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The customer support has been outstanding. A special mention to \[sensitive content hidden\]  the support manager, whose focus on delivering high-quality support really stands out — he consistently goes the extra mile to make sure things get resolved properly. Beyond support, the product offers a lot of value for money, and I particularly love the per-event billing model, which fits perfectly with how we actually run conferences. The platform is easy to use, quick to set up, and straightforward to customize to our needs. On top of that, there's a genuinely good dialog around new feature requests
> 
> **Cons**: My main wishes are around the API and a few feature gaps. The API write capability is sometimes delayed in catching up with the platform — for example, there's currently no ability to upload a sponsor logo through the API. I'd also love the option to upload presentations before the event so attendees can view them in advance. Finally, the ability to offer master class bookings with confirmed seats and waitlist capability (ideally delivered through Zoho Bookings) would be a great addition for our use cases.
> 
> Overall, my experience with Zoho Backstage has been very positive. It's a capable, easy-to-use event management platform backed by excellent customer support and a fair, event-based pricing model. The product covers our core needs well, and the team is responsive and open to feedback. There are a few areas around API maturity and advanced booking features I'd like to see improved, but none of these have stopped us from running successful events. I'd happily recommend it.

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### "Honest Short Test Drive" — 2.0/5

> **Josh** | *September 18, 2025* | Events Services | Recommendation rating: 3.0/10
> 
> **Pros**: Customer support. There was a lot to this product. They are willing and capable of explaining it in its many depths if you have the time to put into it or the team.
> 
> **Cons**: There was so much to navigate and understand to make it usable for the small business. We wanted a product that was up and running quickly with minimal effort
> 
> It was not simple enough to use. It probably works great if you have a team to dedicate to it. You need to put time into it.

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### "Over all good" — 4.0/5

> **Anbalagan** | *June 23, 2026* | Defense & Space | Recommendation rating: 10.0/10
> 
> **Pros**: Staff is very supportive. received regular support from the team. &#10;The flow of the registration platform is good, networking feature is very good and the App is user-friendly.
> 
> **Cons**: Zoho Backstage offers a smooth and well-organized registration process, making it easy for attendees to register and receive confirmations without any hassle. The platform is intuitive and user-friendly, which enhances the overall event experience. One of its strongest features is the networking facility, allowing participants to connect with speakers, exhibitors, and fellow attendees efficiently. However, there is still room for improvement. Multi currency is must.
> 
> Over all its good but one feature is minus points. There is no multi currency option. If multi currency is must for International Delegates.

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### "Great if you have ZOHO One" — 4.0/5

> **Aaron** | *December 1, 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: What I like: Zoho Backstage makes it easy to plan and manage events with a clean interface and logical workflows that keep everything organized. The support resources and help content are useful when getting set up, and the platform continues to improve with regular updates. The built-in reporting and attendee data views make it straightforward to see who registered, who attended, and how each session performed.
> 
> **Cons**: What I don’t like: Some customization options, especially around event site design and certain advanced configurations, can feel limited or require extra time to figure out. Integrations and higher-tier features may also require moving up to more expensive plans, which is not ideal for smaller events or budgets.
> 
> Overall experience: Overall, Zoho Backstage provides a solid, all-in-one environment for running events, from registration to reporting. It balances usability with powerful capabilities, especially if you are already using other Zoho apps. Even with a few limitations around customization and pricing tiers, it is a reliable choice for managing both virtual and in-person events.

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