Maxwell

Digital mortgage platform for loan officers & lending teams

4.8 /5 (8 reviews) Write a Review!

Maxwell Overview

What is Maxwell?

Maxwell is a digital mortgage platform designed to help loan officers and lending teams streamline the loan process, from application to closing, as well as enhance borrower satisfaction, using a range of features including document collection, automated reminders and notifications, secure messaging, custom reporting, and more. Maxwell offers a mobile-ready experience, giving users the flexibility to manage mortgages on-the-go via their smartphone or tablet.

From the borrower dashboard, users can track all of their active borrowers and documents. With document collection technology, Maxwell enables borrowers to pull documents such as pay stubs, bank statements and tax returns directly from the source. Camera capture tools also allow users to take photos of their documents using the camera on their smartphone. Automated notifications and reminders and secure messaging services help ensure borrowers complete tasks on time and allow them to exchange information securely on any active loan. Deep search functionality enables users to search files and file content easily.

Maxwell integrates with other systems, allowing them to sync with their loan origination system(LOS), pull credit reports, and connect apps such as verification of employment(VOE), verification of income (VOI), and more. The Maxwell API enables users to connect to the business apps which are most important to them. With custom reporting tools, Maxwell gives users valuable insight into company data and actions. Users can white-label Maxwell’s software with their brand and logo. Software security features include two-factor authentication and bank-grade security powered by Box and AWS.

Maxwell Overview

Pricing

Starting from
$99.00/month

Pricing options

Free Trial
Subscription
Value for money

Starter: $99/month (annual)
Professional: $139/month (annual)
Enterprise: Contact Maxwell Financial Labs for pricing information.


Maxwell Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Securely exchange documents with borrowers through common digital workspaces in the cloud
Lenders on Maxwell can easily pull credit on their borrowers through MeridianLink integration, giving users access to over 31 CRAs
Manage needs lists across an active pipeline of borrowers, including borrower documents, letters of explanation and e-signing
Embedded chat functionality enables the exchange of messages and files with borrowers
Custom reports can be ordered to highlight individual performance, identify production bottlenecks, and assess the vibrancy of the team’s referral networks
Questions on progress are quickly answered for borrowers in their dashboard and through regular email and text notifications
Maxwell video Maxwell screenshot: Securely exchange documents with borrowers through common digital workspaces in the cloud Maxwell screenshot: Lenders on Maxwell can easily pull credit on their borrowers through MeridianLink integration, giving users access to over 31 CRAs Maxwell screenshot: Manage needs lists across an active pipeline of borrowers, including borrower documents, letters of explanation and e-signing Maxwell screenshot: Embedded chat functionality enables the exchange of messages and files with borrowers Maxwell screenshot: Custom reports can be ordered to highlight individual performance, identify production bottlenecks, and assess the vibrancy of the team’s referral networks Maxwell screenshot: Questions on progress are quickly answered for borrowers in their dashboard and through regular email and text notifications

Maxwell Reviews

Maxwell Reviews

Overall rating
4.8
/
5
Excellent
6

Very good
2

Average
0

Poor
0

Terrible
0

Value for Money
4.6
Features
4.5
Ease of Use
4.8
Customer Support
4.9
100% recommended this app
Shauna T.

Progessive Mortgage Lending

Maxwell empowers us to reach the clients faster, work on their schedule, and offer an easy to use, secure, alternative to visiting a brick and mortar bank branch. Clients have a clear list of what is needed that they can access at any time and upload the documentation needed at anytime. Clients can even take pictures of documents with their phones! This may sound small, but it's pretty great. Maxwell provides easy to templates that proactively communicate with clients as well as referral partners with the touch a button. It keeps the transparency between all parties allowing the timeline from application to remain true and unbiased. Maxwell is a leader in Progressive Mortgage Lending and I can't wait to see what the future holds!


Mike M.

Maxwell

high level of satisfaction.


Trystan O.

Happy customer/user

Overall satisfied - took some getting used to at first, but I have utilized the DocuSign feature for this product heavily, and it's expedited things immensely on all of my files.


Patrick W.

Easy

Great


Don H.

Great software to increase your business and efficiency


Shauna T.
Industry: Banking
Company size: 201-500 Employees

Progessive Mortgage Lending

Used Daily for 1+ year
Reviewed on 8/3/2018
Review Source: Capterra

Maxwell empowers us to reach the clients faster, work on their schedule, and offer an easy to use, secure, alternative to visiting a brick and mortar bank branch. Clients have a clear list of what is needed that they can access at any time and upload the documentation needed at anytime. Clients can even take pictures of documents with their phones! This may sound small, but it's pretty great. Maxwell provides easy to templates that proactively communicate with clients as well as referral partners with the touch a button. It keeps the transparency between all parties allowing the timeline from application to remain true and unbiased. Maxwell is a leader in Progressive Mortgage Lending and I can't wait to see what the future holds!

Pros

Ease of use, accessibility, simplicity of tasks, transparency of communications between the lending team, referral partners, and the clients.

Cons

Issues with my company's Firewall due to the Box integration that can block our ability to view submitted documentation. Troubleshooting for this has not been ideal.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mike M.
Industry: Banking
Company size: 201-500 Employees

Maxwell

Used Daily for 1+ year
Reviewed on 4/7/2020
Review Source: Capterra

high level of satisfaction.

Pros

Customer tracking which has led to loans that would have fallen out of my pipeline.

Cons

Some of the 1003 features ie the order of imputing the borrowers info, REO not flowing to the REO section.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Trystan O.
Industry: Financial Services
Company size: 201-500 Employees

Happy customer/user

Used Daily for 6-12 months
Reviewed on 4/22/2020
Review Source: Capterra

Overall satisfied - took some getting used to at first, but I have utilized the DocuSign feature for this product heavily, and it's expedited things immensely on all of my files.

Pros

Maxwell/FastTrack helps to make upload of borrower-specific docs much easier, and our borrowers like using it as it sends their documents to us (the lender) securely/safely. Also - the task reminders have proven helpful to our busier clients

Cons

It doesn't always quickly update the file's status based on the updates in our origination software (LQB), right away; I usually have to manually update the milestones in the drop downs in Maxwell, which isn't a major inconvenience or anything... Just would like it if it was more automated, in that it changes the milestones in Maxwell at the same time/same day that the milestone changes in the actual loan file. (And yes, the LQB Loan #s are entered and verified on each of my files, so I can upload directly to LQB from Maxwell.... I think it's just a lag in the systems' communications between one another.)

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Patrick W.
Industry: Financial Services
Company size: 51-200 Employees

Easy

Used Daily for 1-5 months
Reviewed on 7/31/2020
Review Source: Capterra

Great

Pros

easy to use and manage a large number of customers and their documents. The customization of when reminders go out is great

Cons

Nothing comes to mind. Sometimes things aren't easy to customize or to quickly look at at a glance.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Don H.
Industry: Banking
Company size: 201-500 Employees

Great software to increase your business and efficiency

Used Daily for 6-12 months
Reviewed on 4/27/2020
Review Source: Capterra

Pros

This product is very easy to use and is a huge time saver. It really improves efficiency among our team.

Cons

Sometimes issues come up that could use improvement but most of the time we can make the changes needed to improve the functionality.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.1/10
Based on 8 user ratings
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Maxwell Pricing

Maxwell Pricing

Starting from
$99.00/month
Free Trial
Subscription
Value for money

Starter: $99/month (annual)
Professional: $139/month (annual)
Enterprise: Contact Maxwell Financial Labs for pricing information.

Starter: $99/month (annual)
Professional: $139/month (annual)
Enterprise: Contact Maxwell Financial Labs for pricing information.

Value for Money
4.6/5
Based on 8 user ratings
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Maxwell Features

Maxwell Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.5/5
Based on 8 user ratings
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Categories

Additional information for Maxwell

Additional information for Maxwell

Key features of Maxwell

  • API
  • Automated notifications
  • Automated reminders
  • Borrower dashboard
  • Borrower task management
  • Camera capture
  • Chat & message
  • Credit reporting
  • Custom reporting
  • Customizable branding
  • Customizable, smart 1003
  • Deep search
  • Digitized document pulls
  • Loan origination
  • Loan processing
  • Milestone updates
  • Pre-qualification
  • Real-time reporting
  • Realtor updates
  • Secure cloud storage
  • Shared team templates
  • Team collaboration
  • Two-factor authentication
  • Visual presentation

Benefits

  • Maxwell provides a mobile-ready experience, allowing users to manage mortgage information on the go, via mobile devices.

  • Collect documents by pulling items such as pay stubs, bank statements and tax returns directly from the source.

  • The Maxwell API enables users to connect to other important apps and experiences, including loan origination systems (LOS).

  • Real-time reporting technology helps users analyze their performance and track referral partners.

  • Bank-grade security and two-factor authentication serve to protect sensitive borrower data from intrusion.

  • Maxwell FAQs

    Maxwell FAQs

    Below are some frequently asked questions for Maxwell.

    Q. What type of pricing plans does Maxwell offer?

    Maxwell offers the following pricing plans:

    Starting from: $99.00/month

    Pricing model: Subscription

    Free Trial: Available

    Starter: $99/month (annual) Professional: $139/month (annual) Enterprise: Contact Maxwell Financial Labs for pricing information.

    Q. What are the main features of Maxwell?

    Maxwell offers the following features:

    • API
    • Automated notifications
    • Automated reminders
    • Borrower dashboard
    • Borrower task management
    • Camera capture
    • Chat & message
    • Credit reporting
    • Custom reporting
    • Customizable branding
    • Customizable, smart 1003
    • Deep search
    • Digitized document pulls
    • Loan origination
    • Loan processing
    • Milestone updates
    • Pre-qualification
    • Real-time reporting
    • Realtor updates
    • Secure cloud storage
    • Shared team templates
    • Team collaboration
    • Two-factor authentication
    • Visual presentation

    Q. Who are the typical users of Maxwell?

    Maxwell has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Maxwell support?

    Maxwell supports the following languages:

    English

    Q. What type of pricing plans does Maxwell offer?

    Maxwell has the following pricing plans:

    Subscription

    Q. Does Maxwell support mobile devices?

    We do not have any information about what devices Maxwell supports

    Q. What other apps does Maxwell integrate with?

    Maxwell integrates with the following applications:

    B2W Track, InEight, LendingQB

    Q. What level of support does Maxwell offer?

    Maxwell offers the following support options:

    Online Support, FAQs