About Your.Rentals
Your.Rentals is a vacation rental management solution which enables users to create, manage and publish property listings to all major rental websites, including Airbnb, Vrbo, Booking.com, Expedia, TripAdvisor, Google Vacation Rentals, and more, all from a single account. All bookings, requests and payouts can also be managed through Your.Rentals. As a web-based solution, Your.Rentals provides users with the flexibility to manage vacation rentals anytime, anywhere, via any internet-enabled device.
Your.Rentals helps users create a rental listing quickly using a step-by-step listing builder. The simple builder allows users to add listing photos, descriptions, and rates, as well as location details and booking rules. By connecting to multiple holiday rental channels, Your.Rentals ensures information such as latest prices and availability stay up-to-date across all of the user’s chosen sales channels.
Email and SMS notifications inform users immediately when a pre-paid or instant booking request is received. Your.Rentals manages confirmation emails, customer payments, sales channel commissions and payouts. Users can receive payouts to their bank account or PayPal account 24 hours after check-in. Your.Rentals also offers personalized assistance to customers over chat, email or phone.
Key benefits of Your.Rentals
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- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
This is an affordable tool that I use daily, I highly recommend it
Reviewed on 2021-01-03
A great experience since I began to work with them
A great experience since I began to work with them
Pros
That my listing can be promote in many different platform
Cons
Photo uploading I think should be more easy to do it, it has a high level requirement to do so, it must be easier to upload them.
Response from Your Rentals
Thank you Lorenzo for your feedback. Please feel free to let us know any further ideas about our software to keep improving it. Best regards.
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Your.Rentals review
Reviewed on 2019-06-20
Got a lot of bookings, Airbnb gives me just 5-7% , so all my bookings are coming via YR and...
Got a lot of bookings, Airbnb gives me just 5-7% , so all my bookings are coming via YR and appreciate it a lot.
Pros
The calendar view and functionality and love your customer service, it's really fast, always helpful (use a lot online chat-system).
Cons
Transactions system, it should be separated by the monthly view as well, mean - would like to see my earnings not only per transaction, but there should be some alternative to see it monthly.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
All the lights seems to be on!
Reviewed on 2020-12-16
3) So far we never got any payment for guests who stayed in our properties.
4) Managing payout...
3) So far we never got any payment for guests who stayed in our properties.
4) Managing payout methods would be easy if we could receive a SMS code which we applied for over and over but never received despite they have the correct number.
5) We sent several emails, never got 1 reply except for advertising.
6) There is no free calling number from NZ for customer service, if they have such a service.
Legitimate or not this company seems totally internet based and human resources are probably very limited. In today's world customers dealing with computerised systems loose confidence and need stronger and easy-to-access human customer supports.
So not getting paid is not good after we delivered the service, having no contact, no replies make us wonder why do we need to bother with another unreliable, unresponsive, untrustworthy and inefficient sub contractor.
Pros
Easy to use at first glance and the software seems pretty simple. They give you all the right advices.
Cons
1) It doubles up with other partners such as Expedia, Booking.com or Airbnb adding taking a few more dollars out of the host's profit.
2) It tends to block other calendars using the bugged and inflexible Ical calendar software which has already created too many double bookings.
3) They let you go live online and start taking bookings without making sure that you have a valid registered payout method. If this is not fraudulent, it is a grave lack of professional ethics.
Response from Your Rentals
Thank you for taking the time to write us the review. We have further investigated your case and understood that the delayed payment was due to the missing information from you in the payment registration. Our customer support had reached out to you and had resolved the issue. We are happy to see that you have got your payment.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Professional concept, professional SW, engaged and responsible employees. Great results!
Reviewed on 2018-07-02
Safe time, save money, be more effective. All in one application.
Safe time, save money, be more effective. All in one application.
Pros
The dashboards are giving a quick and effective overview about reservations, payments and future guests. Easy to handle and to use. Intuitive. Simple and great menu bar. Quick and easy access for any consultation or administrative task. Works fine syncing reservations with iCal!
Cons
I wish there would be an app for for the iPhone and iPad. I guess this is under development. Quality score: Not sure what the criteria is to value the account. I had a score of 98 with 3 languages. I added another language and the score dropped to 96, indicating that adding more languages would leverage the score. I don't think this is very important for the use of the SW or even on the operational side but I thought its worth to mention it.
Response from Your Rentals
Hi Thomas!
Thanks for the nice comments, it's great to hear that you're finding Your.Rentals useful.
Regarding your comments, we've been hard at work improving our mobile usability so you can manage your properties directly from your phone and tablet. I hope you like the improvements!
That's interesting to note about the quality score - we're regularly reviewing our algorithm to make sure we're giving the best feedback possible. Keep an eye on your dashboard over the next few weeks and months - we've got some cool developments regarding listing quality in the works!
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Your Rentals Review
Reviewed on 2019-08-29
glad you asked... because of all the sites I use to market my property, your.rentals gives me the...
glad you asked... because of all the sites I use to market my property, your.rentals gives me the least traffic... like 0! ... why? what do I need to change or update?... is anyone listening to this question? will I get a response?
Pros
easy to use (for a non-technical person like me).
Cons
nothing.... I like it.... what else do I need to say?
Response from Your Rentals
Hi Gary thanks for your comments. One of our account managers will contact you soon to help you make the most out of your account and clarify all your doubts.
Your.Rentals FAQs
Below are some frequently asked questions for Your.Rentals.Q. What type of pricing plans does Your.Rentals offer?
Your.Rentals offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Available
With Your.Rentals, users pay per booking. Personal Plan: 5% per booking plus 15% booking fee.
Q. Who are the typical users of Your.Rentals?
Your.Rentals has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does Your.Rentals support?
Your.Rentals supports the following languages:
English, French, German, Italian, Spanish
Q. Does Your.Rentals support mobile devices?
Your.Rentals supports the following devices:
Q. What other apps does Your.Rentals integrate with?
Your.Rentals integrates with the following applications:
PayPal
Q. What level of support does Your.Rentals offer?
Your.Rentals offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, Chat
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