About AI Field Management
AI FIELD MGMT is the Platform designed for ROI based organizations, we offer:
- Company Administrator Portal,
- Mobile Field Worker App,
- Mobile Customer App,
- Customer Portal.
Plus Integrations for QuickBooks (Online/Desktop/Enterprise), Zapier, Calendars (Google, Apple, Outlook), Siri, Google Assistant, and WhatsApp too.
It is everything that any sized organization (SOHO, SMB, Enterprise, Gov't) in any vertical would need to Collaborate and be more Productive with Employees and Suppliers Anywhere, Anytime. Your organization will be more Effective, Efficient, and Economical and save Money in the process.
Not sure Who is the best Worker for the Job?? Just ask your "Digital Sherpa", it knows based on YOUR Custom Criteria. Even have your own Custom MARKETPLACE, like UBER but customized for you!
Completely Cloud Based, Global and instantly Scalable
Device and Platform Agnostic, runs on Windows, Mac, Desktop, Laptop, Tablet, iOS (Mobile), Android (Mobile), etc.
SaaS Model: NO Minimum Seats, NO Commitment Periods, NO Contracts - increase/decrease & come/go as you pls
AI Field Management or "AI FM" is Cloud-based, SaaS model for businesses of all sizes and types, promising a scalable and customizable field service management solution.
The "AI" references the system's application of artificial intelligence technology that leverages deep machine learning to automate and optimize performance - this all happens in the background without any effort on your part. A real time intelligence augmentation algorithm then assists scheduling to allocate jobs to the most appropriate field worker, before assigning the work across the product's AI Powered Cloud.
Schedulers can send job and work orders to employees in the field to and from every device, with AI FM using familiar Messaging features or through the companion app. Native customer and Employee app support for iOS and Android devices is provided for ALL users, allowing staff to follow back office conversations and share statuses, messages, documents and pictures in real time. Customers can then more conveniently search for support, increasing loyalty and satisfaction, while booking products and services via a self service customer App or portal.
Core system functions beyond job management go on to span inventory and asset management across multiple locations, time tracking, plus payroll, sales revenue and commission reporting capabilities.
QuickBooks Online and Desktop, Zapier and WhatsApp integrations synchronize jobs, invoices and payments to a favored alternative software with ease and accuracy.
Plus, the Field can use VERBAL Commands with AI-FM in ANY Language
Custom fields facilitate versatile customer data tracking, estimate quotes are generated within clicks and email notifications update on job messages and status changes. Other notable features include multi-language in-app translation, search and filter tools, full digital auditing, PDF & Excel export and more.
Key benefits of AI Field Management
- Efficiency: Manage your organization from top to bottom with one Platform: Workers, Contractors, Customers, Jobs, and Assets by Geography and Time
- Multilingual Communication: AI-FM offers three Apps communicating in real time (Admin, Field, Customer), each can AI translate messages in 100+ languages (no setup needed)
- Integrations: Seamlessly connect with Zapier, QuickBooks, WhatsApp, Siri, Google Assistant, and Google/Apple/Outlook Calendars.
Secure APIs: AI-FM APIs are available for Integration to your current ERP/CRM
- GPS: World-wide GPS Tracking of Field Personnel (Employees, Contractors, Suppliers)
- Native Code Development: Native iOS/Android Mobile Apps for Workers and Customers means fast and secure access
Payroll: Field Payroll Management with GPS Audit Confirmation
- Multi-Divisional Administrators: Each Divisional Admin accesses their specific data ONLY to ensure confidentiality
- Offline Flexibility: Offline Mode for Field Workers that lose connectivity while on the job, all data is saved and sent automatically when connection is reestablished
- Mapping: See your Workers, Customers, and Assets on a Holistic Map for easier assignments
- Start Fast: Minimize manual input, Upload all data via our CSV Tool
- Forms: Leverage Custom Questionnaires per job and Measure Stats (Free Form or Multiple Choice)
- 1-Touch Route Optimization: Instantly know the shortest route for all daily jobs ?
- "UBERize" your Operations: Customers can make real-time requests for ANY Product or Service and AI-FM will direct it to the best suited field worker instantly. AI-FM's Trademarked Algorithm ensures accuracy, speed and customizability
- AI-FM Intelligence: See how our Intelligent, Digital Sherpa simplifies your life: Let AI-FM tell you which Person and Asset is right for any Job based on Skills, Geography, Availability and more. YOU can easily customize it to YOUR requirements.
- Siri and Google Assistant Interfaces (Beta): The Field can use VERBAL Commands with AI-FM in ANY Language:
e.g. "Hey Siri, Find Today's Jobs", "Navigate me to the Next Job", "Change the Status to Worker on the Way"
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
It has really helped us track our projects better!
Reviewed on 2017-11-29
Pros
Ease of use, outside collaboration, especially the predictive management features regarding how they tie workers with Jobs.
Cons
It would be great if the system has more languages support, such as Chinese, Japanese, and other Asia languages. My company has business in the Asian-Pacific region.
- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great tools for managing field service team
Reviewed on 2022-05-11
A great experience to use the software since Dec 2020. It is very helpful to get fast response when...
A great experience to use the software since Dec 2020. It is very helpful to get fast response when we start to implement the software in the company although there is time difference. So far we almost not experience any breakdown of the app which is quite stable.
Pros
We are small local SME in Singapore. With this software's good feature of scheduling, calendar etc., we can manage about 200+ systems across the country with limited manpower in the field. The field engineer also like very much about the mobile app access to view the work schedule and do a better preparation before attend to the sites.
Cons
The inventory management feature is not really used by the company due to various reason which it is a shame.
Alternatives Considered
Salesforce Service CloudReasons for Switching to AI Field Management
Easy to implement and use for the user, cost effective comparing to other CRM software. The feature is very suitable to the company situation.- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A Game Changer
Reviewed on 2023-10-13
One of best decision for my company that i work to use AiFM to manage the schedule of our engineers....
One of best decision for my company that i work to use AiFM to manage the schedule of our engineers. it is user friendly and very convenient. Also, the help support form them is very helpful.
Pros
it make my work in administrative easier. you can schedule, track, and billing only by using their service.
Cons
The range distance to clock-in and out can be a bit tricky. and when using the desktop one,l they always automaticaly sign-out after only couple of minutes. everytime we sign in again, it always stars from the begining.
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
User experiences
Reviewed on 2022-05-05
The software is a quick roolout package to companies with zero infra structure needing automation...
The software is a quick roolout package to companies with zero infra structure needing automation of operations
Pros
The gps, customer app and sherpa features are very desirable
Cons
Data migration against available templates
- Industry: Industrial Automation
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great Software for Scheduling
Reviewed on 2023-10-16
Pros
We can propose schedule, monitor it, and proceed it to engineer directly. After job done we can collect the data and send it to customer at the same time. All digitalize so we can easily track it.
Cons
The app font in android phone is so small need to be improved. The location check in need to be adjusted correctly or we cannot clock in-clock out.
AI Field Management FAQs
Below are some frequently asked questions for AI Field Management.Q. What type of pricing plans does AI Field Management offer?
AI Field Management offers the following pricing plans:
- Starting from: US$37.99/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Starts at only $7.99/license/mo for Basic or Unlimited Basic access for only $99/mo. We have Five Packages to serve you better: https://aifieldmanagement.com/plans-pricing/#
Q. Who are the typical users of AI Field Management?
AI Field Management has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does AI Field Management support?
AI Field Management supports the following languages:
Chinese, English, French, Indonesian, Italian, Portuguese, Spanish, Vietnamese
Q. Does AI Field Management support mobile devices?
AI Field Management supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does AI Field Management integrate with?
AI Field Management integrates with the following applications:
Google Calendar, Google Maps, Microsoft Outlook, QuickBooks, QuickBooks Desktop Enterprise, QuickBooks Desktop Pro, QuickBooks Online Advanced, Quickbooks Online, SAP Business One, Zapier, iCalendar
Q. What level of support does AI Field Management offer?
AI Field Management offers the following support options:
Email/Help Desk, Phone Support, Chat
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