AI FIELD MGMT is the Platform designed for value conscience organizations, we offer a Company Admin Panel, Field Worker Apps, and Mobile Customer Apps.
It is everything that any sized organization (SOHO, SMB, Enterprise, Gov't) in any vertical would need to Collaborate and be more Productive with Employees and Suppliers Anywhere, Anytime. Your organization will be more Effective, Efficient, and Economical and save Money in the process.
Get Outstanding Customer Value: Leverage Amazing Features with Unbelievable Pricing
Completely Cloud Based, Global and instantly Scalable
Device and Platform Agnostic, runs on Windows, Mac, Desktop, Laptop, Tablet, iOS (Mobile), Android (Mobile), etc.
All Data is Organized by Job with “Forever Access” - Access/Edit/Retrieve/Create Jobs from anywhere, any time… even YEARS later to analyze why a Job went so Well or Badly
SaaS Model: NO Minimum Seats, NO Commitment Periods, NO Contracts - increase/decrease & come/go as you pls
AI Field Management or "AI FM" is Cloud-based, SaaS model for businesses of all sizes and types, promising a scalable and customizable field service management solution.
The "AI" references the system's application of artificial intelligence technology that leverages deep machine learning to automate and optimize performance - this all happens in the background without any effort on your part. A real time intelligence augmentation algorithm then assists scheduling to allocate jobs to the most appropriate field worker, before assigning the work across the product's AI Powered Cloud.
Schedulers can send job and work orders to employees in the field to and from every device, with AI FM using familiar Messaging features or through the companion app. Native customer and Employee app support for iOS and Android devices is provided for Ultimate package users, allowing staff to follow back office conversations and share messages, documents and pictures in real time. Customers can then more conveniently search for support, increasing loyalty and satisfaction, while booking products and services via a self service customer website portal.
Core system functions beyond job management go on to span invoicing and payment processing including credit card handling, inventory and asset management across multiple locations, time tracking, plus payroll, sales revenue and commission reporting capabilities. QuickBooks Online and Desktop integration synchronizes jobs, invoices and payments to a favored accounting package with ease and accuracy. Custom fields facilitate versatile customer data tracking, estimate quotes are generated within clicks and email notifications update on job messages and status changes. Other notable features include multi-language in-app translation, search and filter tools, full digital auditing, PDF & Excel export and more.
Pros
When we had twelve-fifteen technicians, we had a pretty good software that allowed, scheduling/invoicing/billing/app for techs/portal on website/app for OUR clients/admin panel for all office usage all in one, we were able to work with this software for two years. When we grew to thirty cleaning technicians, it got challenging, we needed something to help us find the best worker to do the job based on specific criteria's, this feature was the key for us to bring our business to the next level. The AI built in piece is genius, worker management tab has the ability to suggest the best worker for the job but the Admin can override it if need be. The other great plus is having the possibility to bill batch invoices at once, the other software was tideus in billing each individual invoice.
We now have a complete system that allows us to have clients book their cleaning on our website portal, adding clients easily, adding workers, invoicing clients, clients history, GPS tracking for technicians, app for workers, ability to find the best worker for the job with a click, reports specific on new clients/repeats clients, app for workers, and app for clients to conveniently book their service from their phone.
Cons
Changing systems is always a big decision, but in order to bring our business to the next level, our business needed this piece while keeping everything else to make it all possible. So implementing the new system took a bit of time, that has been the only cons. AI-FM has been an amazing change for us, giving office staff more time to focus on getting new clients, less time is wasted on finding the best worker and invoicing each individual work order at the time. Absolutely Love this software.
A must-have tool for teams that are dispersed, diverse and in need of higher efficiency.
Easy on-boarding, no contracts, a serious value for a moderate price.
Pros
Simple to use and right priced, allows easy field workforce management across diverse languages with built in translation and GPS features.
Organizes workers by job and customer, shows calendar view with real-time updates of job status from the field on mobile devices.
Enables workers and manager to chat in their native language with real-time translation.
Optional GPS location when communicating enhances efficient operations.
Stores all information about a job forever, from job estimate, implementation timing and any issues, customer signature and even billing.
Cons
Rapidly evolving, some features are in development but roadmap is responsive to our requests, and dev team has been rapid and effective.
The number one thing that we've been able to address with this solution is productivity. The down time of our field resources has been significantly reduced, which has had a positive impact on our profitability.
Pros
I really like the predictive/AI piece that allows me to match to the perfect technician for the job. The calendar view makes scheduling and seeing the progress of super easy. The UI is nice and clean, and is pretty intuitive to use, particularly on mobile. Quickbooks integration is definitely a plus, it makes accounting a breeze. The GPS tracking of field workers is something that we didn't have with our previous solution, and it's a game changer.
Cons
Because it's a cloud product, I do need to take all the updates, but that's a small detail to be able to get the product updates.
It thinks for me, Or better said it's like a sounding board, it confirms my thinking in terms of marrying up jobs with workers. And sometimes it comes up with a different recommendation and that makes me think twice about what I should do , it always has a reason why... really cool
Pros
They figured out a way to code in the traditional sense the best worker for a specific location and job type, but that's just the interim solution apparently they've got machine learning embedded in the system so that will eventually take over and they will become even better than the coded solution. Sounds great
Cons
I'd appreciate if you could reduce the price a little bit, I get that there's a lot of technology in the spot for a small company like mine I prefer to spend a little bit less if
Very positive so far, Jim has been quick to respond to any questions I have had
Pros
The system is very easy to use on both the admin and worker app sides, the best feature for me is to track contract expiry dates and customer product info and warranty. Price is also competitive, couple if similar systems available in Ireland are double the price or more
Cons
Sometimes adding service locations takes a couple of clicks to bring up details,
Special Introductory Pricing at $4.99 per person/mo for 1 month then $9.99 per person/mo ($7.99 is some regions)
⇒ Company Admin Panel + Field Worker App + Mobile Customer App
⇒ IN APP LANGUAGE TRANSLATION (ALL MAJOR LANGUAGES)
⇒ EMAIL NOTIFICATIONS FOR JOB MESSAGES AND STATUS CHANGES
⇒ SHARE MESSAGES, DOCUMENTS & PICTURES IN REAL TIME (DATE/TIME STAMPED)
⇒ SET UP CUSTOM JOB STATUSES BY COMPANY
⇒ SEARCH ALL JOBS BY STATUS
⇒ INTELLIGENT WORKER AVAILABILITY SUGGESTION SYSTEM (NO MORE DOUBLE BOOKINGS)
⇒ FULL DIGITAL AUDIT TRAIL
⇒ DOWNLOAD/SHARE ALL JOB CRITICAL DATA (PDF & EXCEL)
⇒ CONFIRM JOB COMPLETION WITH WORKER/CUSTOMER SIGNATURE (DATE/TIME STAMPED)
⇒ PLATFORM AND DEVICE AGNOSTIC - WINDOWS, MAC, DESKTOP, LAPTOP, TABLET, IOS, ANDROID, Etc.
⇒ GPS TRACKING BY WORKER - DEFAULTS “OFF” (ROADMAP)
⇒ Dispatching & Scheduling, Estimates, Invoices, Payment Mgmt, Inventory Mgmt
⇒ Company Administrator Panel & Customer Website Portal with Real Time Status Updates by Task/Job/Project
⇒ Query Time Since Job Status Executed
⇒ Peer 2 Peer VoIP Voice Calls (Roadmap)
⇒ Set Custom Skill/Attribute Fields by Worker and Execute Search (Roadmap)
⇒ Ai: Sentiment Analysis of Workers’, Admins’, Customers’ Messages to proactively manage Employee & Customer Churn (NLP) (Roadmap)
⇒ Ai: Verbal UI for Job Set Up (NLP) (Roadmap)
⇒ Ai: Ai FM will intelligently recommend the best worker for specific job types, times, geographies, etc. (Roadmap)
⇒ Ai: Predictive Job Maintenance & IoT Proactive Asset Mgmt via Ai Models (Roadmap)
⇒ Ai: Voice to Text Auto-Transcription via NLP (Roadmap)
⇒ Ai: Object Recognition (Pics/Vids) and Auto-Labelling via Ai Models (Roadmap)
Below are some frequently asked questions for Ai Field Management.
Ai Field Management offers the following pricing plans:
Starting from: $5.00/month
Pricing model: Subscription
Free Trial: Available
Special Introductory Pricing at $4.99 per person/mo for 1 month then $9.99 per person/mo ($7.99 is some regions)
Ai Field Management offers the following features:
Ai Field Management has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Ai Field Management supports the following languages:
Chinese (Simplified), Chinese (Traditional), English
Ai Field Management has the following pricing plans:
Subscription
Ai Field Management supports the following devices:
iPhone
Ai Field Management integrates with the following applications:
Google Maps, QuickBooks, QuickBooks Online, Slack, Zapier
Ai Field Management offers the following support options:
Online Support, Phone Support
