FranConnect

Franchise software for the entire franchise lifecycle

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FranConnect Overview

What is FranConnect?

FranConnect is a cloud-based franchise management solution designed to help manage the entire franchise lifecycle, including franchisee onboarding, training, customer relationship management (CRM), sales, field ops, financial data management, communications, marketing, performance tracking, and more. The software is suitable for franchises of any size, across all industries.

FranConnect provides users with a unified information system, enabling centralized management of compliance and historical records. All unit data can be managed from one location, and alerts are generated automatically for important events such as legal violation notifications, insurance expirations, renewal dates, and payments due. All contract transfers, expirations, renewals, and terminations can be tracked, and information can be shared to keep the organization aligned on unit history and status. Field operations can be managed, including field team and franchisee activity, store visit reports, follow-up tasks, franchisee self-evaluations, performance benchmarking, reporting and dashboards, and more. Non-compliance trends can be identified and programs created to address issues.

FranConnect’s franchisee onboarding tools aim to streamline the process of opening new franchise locations, including construction, employee training, and opening events. Workflow-based project plans enable collaboration between multiple departments and allow users to track all steps, tasks, and documentation, create milestones, track onboarding timelines, and receive overdue task alerts. Custom online courses can be developed to train franchisees and employees, automate onboarding training, and measure performance. FranConnect also offers a centralized communications hub, marketing management, CRM functionality, franchise insights, financial data management, and more.

FranConnect Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription

Contact FranConnect for full pricing information.


FranConnect Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

CRM functionality allows users to manage leads and prospects
Users can view a variety of franchise insights
Store progress can be tracked
Unified information management enable the sharing of unit histories and statuses across the business
Alerts are automatically generated for due payments and other important events
Custom training courses can be developed for employee onboarding
Field operations and activity can be managed
Visit forms can be standardized and managed
The central communications hub gives all users access to news and best practices information
A social feed enables communication between franchisees
FranConnect video FranConnect screenshot: CRM functionality allows users to manage leads and prospects FranConnect screenshot: Users can view a variety of franchise insights FranConnect screenshot: Store progress can be tracked FranConnect screenshot: Unified information management enable the sharing of unit histories and statuses across the business FranConnect screenshot: Alerts are automatically generated for due payments and other important events FranConnect screenshot: Custom training courses can be developed for employee onboarding FranConnect screenshot: Field operations and activity can be managed FranConnect screenshot: Visit forms can be standardized and managed FranConnect screenshot: The central communications hub gives all users access to news and best practices information FranConnect screenshot: A social feed enables communication between franchisees
User recommendation
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FranConnect Pricing

FranConnect Pricing

Starting from
N/A
Free Trial
Subscription

Contact FranConnect for full pricing information.

Contact FranConnect for full pricing information.

Value for Money
0/5
Based on 0 user ratings
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FranConnect Features

FranConnect Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
0/5
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Categories

Additional information for FranConnect

Additional information for FranConnect

Key features of FranConnect

  • Automated ad localization
  • Automated emails & responses
  • Automated follow-up tasks
  • Automatic due date calculation
  • CRM functionality
  • Campaign localization & personalization
  • Central communications hub
  • Compliance management
  • Contract expiration/renewal, transfer & termination tracking
  • Dashboard creation
  • Email marketing campaigns
  • Email tracking
  • Evaluation & audit data extraction
  • Field team activity management
  • Financial data management
  • Franchisee communication histories
  • Franchisee engagement tracking
  • Franchisee onboarding
  • Franchisee quality performance
  • Franchisee self-evaluations
  • KPI benchmarking
  • Lead generation
  • Link personalization
  • Marketing collateral management
  • Milestone tracking
  • Mobile-ready email templates
  • Objective setting
  • Onboarding training automation
  • Online equipment & merchandise ordering
  • Performance tracking
  • Prospect management
  • ROI tracking
  • Real-time data
  • Reputation management
  • Royalty & payment history tracking
  • Royalty calculations
  • SCORM-compliant content support
  • Scheduled & automated invoices
  • Searchable social portal
  • Sliding payment scale support
  • Task alerts & reminders
  • Task management
  • Task status management
  • Timeline management
  • Trend identification
  • Unit performance management
  • Unit renewals
  • Workflow-based project plans
  • eLearning management
  • ePolling for franchise feedback

Benefits

  • Trigger alerts are automatically generated for important events, including renewal dates, insurance expiration dates, payment due, and legal violations.

  • Franchisee engagement can be built up through self-evaluations, and performance metrics can be correlated and benchmarked to enact change.

  • The central communications hub provides users with permission-controlled access to marketing materials, operating manuals, and other corporate-sanctioned assets, company news, new information alerts, a searchable social portal for sharing best practices and ideas, ePolling for feedback collection, and more.

  • Online programs can be developed for employee onboarding and training, with support for SCORM-compliant content, assessments and reports to track employee engagement, and measurement of performance tied to training requirements, business objectives, and human capital management.

  • Brand presence and reputation can be managed online and offline, with reviews, mentions, and social presence monitoring, customer feedback collection, and an online system for franchisees to order merchandise, equipment, and logo wear.

  • FranConnect FAQs

    FranConnect FAQs

    Below are some frequently asked questions for FranConnect.

    Q. What type of pricing plans does FranConnect offer?

    FranConnect offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact FranConnect for full pricing information.

    Q. What are the main features of FranConnect?

    FranConnect offers the following features:

    • Automated ad localization
    • Automated emails & responses
    • Automated follow-up tasks
    • Automatic due date calculation
    • CRM functionality
    • Campaign localization & personalization
    • Central communications hub
    • Compliance management
    • Contract expiration/renewal, transfer & termination tracking
    • Dashboard creation
    • Email marketing campaigns
    • Email tracking
    • Evaluation & audit data extraction
    • Field team activity management
    • Financial data management
    • Franchisee communication histories
    • Franchisee engagement tracking
    • Franchisee onboarding
    • Franchisee quality performance
    • Franchisee self-evaluations
    • KPI benchmarking
    • Lead generation
    • Link personalization
    • Marketing collateral management
    • Milestone tracking
    • Mobile-ready email templates
    • Objective setting
    • Onboarding training automation
    • Online equipment & merchandise ordering
    • Performance tracking
    • Prospect management
    • ROI tracking
    • Real-time data
    • Reputation management
    • Royalty & payment history tracking
    • Royalty calculations
    • SCORM-compliant content support
    • Scheduled & automated invoices
    • Searchable social portal
    • Sliding payment scale support
    • Task alerts & reminders
    • Task management
    • Task status management
    • Timeline management
    • Trend identification
    • Unit performance management
    • Unit renewals
    • Workflow-based project plans
    • eLearning management
    • ePolling for franchise feedback

    Q. Who are the typical users of FranConnect?

    FranConnect has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does FranConnect support?

    FranConnect supports the following languages:

    English

    Q. Does FranConnect support mobile devices?

    We do not have any information about what devices FranConnect supports

    Q. What other apps does FranConnect integrate with?

    We do not have any information about what integrations FranConnect has

    Q. What level of support does FranConnect offer?

    FranConnect offers the following support options:

    Phone Support, Online Support