About CRM RUNNER
CRM Runner is a full featured, mobile field and office service management solution that allows service providers, eCommerce, warehouse management, wholesale, and retail organizations of all sizes to manage their business from the office, and while on-the-go. Users can manage job scheduling to field staff, get real-time on-field work progress information, chat with employees through instant messaging, and send notifications to clients via SMS.
CRM Runner allows users to streamline operations and assign, manage and view real-time information about all jobs/tickets, track work completion progress, and get reports on their status. Custom fields and job templates enable contractors to create real-time reports from the field and attach photos. Apple and Google route navigation enables managers to monitor multiple locations, warehouse and workforce status with detailed reports as per their positions. Managers can view whenever a worker signs-off in real time, as well as track the location of contractors via GPS integration.
The ‘Plan Room’ tool enables users to design a customized work plan highlighting all the areas that need work, attach them to client estimates, and then send to technicians. Users can create custom quotes and invoices which can be sent to clients, and get up-to-date payment details. Organizations are able to receive payments using the mobile app, as well as send payment notifications or reminders to customers, and make payment changes instantly. SMS notifications can inform clients and workers of any time alteration requests, delays, and upcoming appointments. CRM helps generate and capture leads, and manage communication (including SMS marketing campaigns) right up to the sales process.
The customizable dashboard provides a complete overview of day-to-day operations, allowing users to monitor spending and sales, daily income and expenses, track inventory changes, and other areas of business operations. CRM Runner’s chat functionality enables seamless communication between managers, employees, and other team members including contractors and technicians to help with coordination.
Key benefits of CRM RUNNER
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CRM RUNNER
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Reviews
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- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
crm runner review
Reviewed on 2018-11-01
great solution.
other software's like this charge WAY more.
great value for money.
they also said...
great solution.
other software's like this charge WAY more.
great value for money.
they also said they can tweak features if i need it.
Pros
i am using inventory module most of the time and invoices and estimates
i sell mobile phones wholesale so it is very helpful.
also i am able to track my sales people online which is nice.
Cons
takes some time to understand the different options in inventory
i contacted support team and after we did onboarding session it was fine.
- Industry: Computer Hardware
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
the best crm i've ever seen in my life
Reviewed on 2018-11-09
finally feel organized to expand.. believe it or not, i always felt like i was putting out fires...
finally feel organized to expand.. believe it or not, i always felt like i was putting out fires until i really felt in control because of crm runner. If it had stock I would invest in it. I think honestly the whole world should hear about this software.
Pros
Salesforce doesn't even compare to this. I can streamline everything from invoicing, to my truck deliveries, to tracking my employees, to proposals.. This is a step above anything I've ever seen
Cons
that i didn't know about this 3 years ago.. because it would have helped my small business much earlier.
- Industry: Market Research Software
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
CRM Runner Need Improvement
Reviewed on 2021-02-08
I just tried the trial version because I don't think it is worth purchasing the service with the...
I just tried the trial version because I don't think it is worth purchasing the service with the amount offered and can't see any advantage compared to other CRM. But if this system will be developed and re-designed, it has the potential to exceed other CRM.
Pros
CRM runner has good customer support and can easily talk or communicate in case of error. The interface also is common so easy to understand.
Cons
It still needs lots of development needed in terms of procedure, flows, process, and managing tasks because it is not that slick as it should be. Most CRM is flexible and has ready integration with other software.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Exactely what I needed, The best CRM & Field management Software
Reviewed on 2018-05-30
Pros
Great inventory management, field tech dispatching helps me with our techs in the field, Online booking generates us more leads and their customer service is great
Cons
The only thing this software doesn't have is integration to our shipping software for our online sales. besides that its awesome
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent! Highly recommended!
Reviewed on 2018-05-29
Pros
Ease of use, very affordable, helps running the business, making sure I have all the information I need all the time.
Cons
There's really nothing I would add the software. I am not a software guy. This software does what it promise to do and I recommend it to every business owner.
CRM RUNNER FAQs
Below are some frequently asked questions for CRM RUNNER.Q. What type of pricing plans does CRM RUNNER offer?
CRM RUNNER offers the following pricing plans:
- Starting from: US$25.00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing Plans & Packages All of CRM Runner's plans include all the features of the software. Only members/employees count as users in the system. Admins are FREE! Monthly subscription per user: When paid annually $25/month When paid monthly $35/Monthly Enterprise level - lets talk.
Q. Who are the typical users of CRM RUNNER?
CRM RUNNER has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does CRM RUNNER support?
CRM RUNNER supports the following languages:
English
Q. Does CRM RUNNER support mobile devices?
CRM RUNNER supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does CRM RUNNER integrate with?
CRM RUNNER integrates with the following applications:
Google Calendar, Google Maps, PayPal, Plaid, QuickBooks Online Advanced, Stripe, authorize.net
Q. What level of support does CRM RUNNER offer?
CRM RUNNER offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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