About CRM RUNNER

CRM Runner is a full featured, mobile field and office service management solution that allows service providers, eCommerce, warehouse management, wholesale, and retail organizations of all sizes to manage their business from the office, and while on-the-go. Users can manage job scheduling to field staff, get real-time on-field work progress information, chat with employees through instant messaging, and send notifications to clients via SMS.

CRM Runner allows users to streamline operations and assign, manage and view real-time information about all jobs/tickets, track work completion progress, and get reports on their status. Custom fields and job templates enable contractors to create real-time reports from the field and attach photos. Apple and Google route navigation enables managers to monitor multiple locations, warehouse and workforce status with detailed reports as per their positions. Managers can view whenever a worker signs-off in real time, as well as track the location of contractors via GPS integration.

The ‘Plan Room’ tool enables users to design a customized work plan highlighting all the areas that need work, attach them to client estimates, and then send to technicians. Users can create custom quotes and invoices which can be sent to clients, and get up-to-date payment details. Organizations are able to receive payments using the mobile app, as well as send payment notifications or reminders to customers, and make payment changes instantly. SMS notifications can inform clients and workers of any time alteration requests, delays, and upcoming appointments. CRM helps generate and capture leads, and manage communication (including SMS marketing campaigns) right up to the sales process.

The customizable dashboard provides a complete overview of day-to-day operations, allowing users to monitor spending and sales, daily income and expenses, track inventory changes, and other areas of business operations. CRM Runner’s chat functionality enables seamless communication between managers, employees, and other team members including contractors and technicians to help with coordination.

Pricing starting from:

US$25.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of CRM RUNNER

  • CRM RUNNER is a cloud-based solution meaning users can run and manage their business from anywhere, using any connected device.

  • Scheduling tools help keep the office and clients organized and informed about multiple location work schedules and ongoing operations.

  • The SMS module enables organizations to notify clients about the arrival time of their service agents, as well as inform the techs of any changes within the schedule, routes, or additional client requests.

  • The customizable dashboard provides users with a complete overview and analytics of all day-to-day operations, allowing users to manage real-time field jobs, and track various areas of business operations.

  • Stay connected with employees and team members throughout the day by sending instant messages using CRM RUNNER's chat feature.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Andorra, United Arab Emirates, Afghanistan, Albania, Armenia , Angola, Argentina, American Samoa, Austria, Australia, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Brunei, Bolivia, Brazil, Bhutan, Botswana, Belarus, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Equatorial Guinea, Greece, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Croatia, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, South Korea, Kuwait, Kazakhstan, Laos, Lebanon, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Mauritania, Malta, Mauritius, Maldives, Malawi, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Palestinian territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, Saint Helena, Slovenia, Svalbard and Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé and Príncipe, Syria, Eswatini, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, Venezuela, Vietnam, Vanuatu, Wallis and Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

    Supported Languages

    English

    Pricing starting from:

    US$25.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    CRM RUNNER Software - Generate leads with CRM RUNNER and manage communications with the lead right up to the sales process
    CRM RUNNER Software - Track suppliers of different categories and products at different locations
    CRM RUNNER Software - Get a quick overview of the month's invoices and estimates, and track all open payments and balances
    View 4 more
    CRM RUNNER video
    CRM RUNNER Software - Generate leads with CRM RUNNER and manage communications with the lead right up to the sales process
    CRM RUNNER Software - Track suppliers of different categories and products at different locations
    CRM RUNNER Software - Get a quick overview of the month's invoices and estimates, and track all open payments and balances

    Features

    Total features of CRM RUNNER: 27

    • Alerts/Notifications
    • Billing & Invoicing
    • Contact Database
    • Contract/License Management
    • Customizable Templates
    • Dispatch Management
    • Electronic Signature
    • Employee Management
    • Estimating
    • GPS
    • Inventory Management Software
    • Inventory Tracking
    • Invoice Management
    • Job Management
    • Job Scheduling
    • Job Tracking
    • Location Tracking
    • Mobile Access
    • Online Time Clock
    • Payment Collection in the Field
    • QuickBooks Integration
    • Quotes/Estimates
    • Routing
    • Scheduling Software
    • Service History
    • Task Scheduling
    • Work Order Management

    Alternatives

    Jobber

    4.5
    #1 Alternative to CRM RUNNER
    Jobber’s powerful software is perfect for home services businesses. Keep jobs on track and provide a seamless customer...

    Pipedrive

    4.5
    #2 Alternative to CRM RUNNER
    Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions...

    Dynamics 365 Business Central

    3.8
    #3 Alternative to CRM RUNNER
    Microsoft Dynamics 365 Business Central, formerly Dynamics NAV, is an enterprise resource planning (ERP) solution for...

    ServiceTitan

    4.4
    #4 Alternative to CRM RUNNER
    ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic...

    Reviews

    Overall rating

    4.3 /5
    (9)
    Value for Money
    4.3/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.2/5

    Already have CRM RUNNER?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 9
    Daniel
    Overall rating
    • Industry: Wholesale
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    crm runner review

    Reviewed on 11/1/2018

    great solution.
    other software's like this charge WAY more.
    great value for money.
    they also said...

    great solution.
    other software's like this charge WAY more.
    great value for money.
    they also said they can tweak features if i need it.

    Pros

    i am using inventory module most of the time and invoices and estimates
    i sell mobile phones wholesale so it is very helpful.
    also i am able to track my sales people online which is nice.

    Cons

    takes some time to understand the different options in inventory
    i contacted support team and after we did onboarding session it was fine.

    Albert
    Overall rating
    • Industry: Computer Hardware
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    the best crm i've ever seen in my life

    Reviewed on 11/9/2018

    finally feel organized to expand.. believe it or not, i always felt like i was putting out fires...

    finally feel organized to expand.. believe it or not, i always felt like i was putting out fires until i really felt in control because of crm runner. If it had stock I would invest in it. I think honestly the whole world should hear about this software.

    Pros

    Salesforce doesn't even compare to this. I can streamline everything from invoicing, to my truck deliveries, to tracking my employees, to proposals.. This is a step above anything I've ever seen

    Cons

    that i didn't know about this 3 years ago.. because it would have helped my small business much earlier.

    Verified Reviewer
    Overall rating
    • Industry: Market Research Software
    • Company size: 2-10 Employees
    • Used Weekly for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    CRM Runner Need Improvement

    Reviewed on 2/8/2021

    I just tried the trial version because I don't think it is worth purchasing the service with the...

    I just tried the trial version because I don't think it is worth purchasing the service with the amount offered and can't see any advantage compared to other CRM. But if this system will be developed and re-designed, it has the potential to exceed other CRM.

    Pros

    CRM runner has good customer support and can easily talk or communicate in case of error. The interface also is common so easy to understand.

    Cons

    It still needs lots of development needed in terms of procedure, flows, process, and managing tasks because it is not that slick as it should be. Most CRM is flexible and has ready integration with other software.

    Ron
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software

    Exactely what I needed, The best CRM & Field management Software

    Reviewed on 5/30/2018

    Pros

    Great inventory management, field tech dispatching helps me with our techs in the field, Online booking generates us more leads and their customer service is great

    Cons

    The only thing this software doesn't have is integration to our shipping software for our online sales. besides that its awesome

    Eran
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Excellent! Highly recommended!

    Reviewed on 5/29/2018

    Pros

    Ease of use, very affordable, helps running the business, making sure I have all the information I need all the time.

    Cons

    There's really nothing I would add the software. I am not a software guy. This software does what it promise to do and I recommend it to every business owner.

    Showing 5 reviews of 9 Read all reviews

    CRM RUNNER FAQs

    Below are some frequently asked questions for CRM RUNNER.

    CRM RUNNER offers the following pricing plans:

    Pricing Plans & Packages All of CRM Runner's plans include all the features of the software. Only members/employees count as users in the system. Admins are FREE! Monthly subscription per user: When paid annually $25/month When paid monthly $35/Monthly Enterprise level - lets talk.

    CRM RUNNER has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    CRM RUNNER supports the following languages:

    English

    CRM RUNNER supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    CRM RUNNER integrates with the following applications:

    Authorize.Net, Google Calendar, Google Maps, PayPal, Plaid, QuickBooks Online Advanced, Stripe

    CRM RUNNER offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for CRM RUNNER.