About Enumerate
All-in-one accounting and complete operations management with Enumerate Central:
Our easy-to-use platform makes community management painless. At its core is an innovative accounting engine that automates important processes and customizes to your unique needs. From daily tasks to advanced reporting, managing board and homeowners, community operations are streamlined with time saving workflows. View historical trends and audit trails. Automate collections letters and fines. Manage one-time and recurring integrated payments with options for credit, debit, and ACH. You and your residents gain full visibility into the flow of payments with an owner portal. One destination. Central.
Resident engagement with Enumerate Engage:
Empower resident and board engagement with a modern, clean interface that provides homeowners access to multi-channel communication tools and key information, including documents, calendars, and amenities. Residents can also use Engage for online payments using credit, debit, and ACH. A simple manager dashboard gives you a continuously updated snapshot of all resident communications. Engaging.
Field operations with Enumerate On-Site:
Our easy-to-use mobile app makes on-site tasks like violation inspections quicker, simpler, and more accurate. Access critical information like CC&R codes on your smart phone anywhere and at any time. Ensure consistent enforcement and regular follow-ups on maintenance requests. The app even provides you with the best possible inspection order and routes to maximize your time spent checking properties. Outa site.
Streamline your accounts payable lifecycle with Enumerate Vendor:
Make your entire AP management process simpler, more accurate, and paperless. Our platform decreases both your workload and your AP turnaround time by incentivizing vendors to do the work for you. They update their profile information, create invoices, and enroll to receive digital payments. The interface lets you review, accept, or reject comments related to invoices without wasting time searching through your calls and emails. Vendors managed.
In-person, specialized accounting services with Financial Services:
Now you can get friendly, personal accounting and bookkeeping services customized just for you, whether you’re a property management company with multiple communities or a single, self-managed community. We’re backed by decades of experience in financial management, and our team of dedicated specialists will help you with any of your community association financial service needs. We’ll also work with you to streamline your back office. Let our financial management experts take the weight of the world off your shoulders.
Key benefits of Enumerate
1. We make it simple. We know you’d rather be interacting with your community. That’s why we’ve concentrated so much critical thinking on building tools that don’t require a lot of critical thinking to figure out.
2. We make it intuitive. Our solutions reflect deep community management experience. We know what you need at every step because we’ve walked in your shoes. Our tools not only respond to your needs but anticipate them.
3. We make it work. You don’t need five different solutions to manage one community. The Enumerate Suite has everything you need in one place.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
TOPS[ONE] exceeds our company's needs
Reviewed on 2018-03-21
I have always had an extremely good experience with TOPS from tech support to sales to management!...
I have always had an extremely good experience with TOPS from tech support to sales to management! I love the product!
Pros
TOPS[ONE] is an easy to use product. It is intuitive and has made the transition from TOPSPro to ONE a pretty smooth process. TOPS has recently upgraded their support and it is excellent. I get quick, knowledgeable help. Training was thorough. New, innovative services are continuously added. TOPS is extremely responsive to customer feedback and requests.
Cons
There are some things that aren't as easy to use as in TOPSPro, but after talking to TOPS, I have found out those things are coming in the 2nd quarter.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
TopsOne Review
Reviewed on 2018-11-27
Overall we are very happy with TopsOne. It was a slow start because there were many kinks that...
Overall we are very happy with TopsOne. It was a slow start because there were many kinks that needed to be worked out but the IT staff were great and helped us along the way.
Pros
The versatility of the software. There is so much that this software is capable of doing.
Cons
The Cash Receipts option. It gets confused and applies money incorrectly at times. I wish you could edit the batch instead of having to delete and start over.
Response from Enumerate
Hi Vicki! Thank you for letting us know about your issue with the Cash Receipts option. We¿ve forwarded this feedback on to the appropriate team. Our goal at TOPS is to constantly better ourselves and our products to best serve the needs of the industry and our clients. We¿ve also let our support staff know that you appreciate them! They love hearing from clients about the work they do. We look forward to continuing to serve you!
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
After 15 plus years with Tops we finally had to waive the white flag
Reviewed on 2017-10-08
Pros
On paper it looks great and appears to be a great value - if you are a single user this may be the product for you based on price.
Cons
This company has fallen behind so far compared with their competition. They stopped innovating and placed no value in customer support. We have 300 plus communities with multiple offices in multiple states and I could not recommend Tops to anyone but a self managed community. Tops was costing our company over $50k per year working out problems that should have been addressed by Tops. The amount of lost data and the rush to deliver new updates that have not been tested cost us so much. I am the owner and have tried everything to resolve the issues we had - we finally made a move and it was the best decision. It was painful but what a difference in made for our clients and team. I am the owner of the company and I would be happy to answer any questions: Justin Scott www.hoamco.com
Response from Enumerate
Justin, words cannot express how disheartening it is to read your review. I have personally worked with HOAMCO over the years and you have always been a valued client.
I can assure you that we have definitely not stopped innovating - quite the opposite, we have probably taken on more innovations than we really should have. With three major products to actively support, our customer service team has struggled in recent months to scale up to the demand of new clients. That is no excuse. We are actively making changes in our infrastructure to accommodate the demand, but I can understand (sadly) how this is too little, too late for you. We wish you the best.
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
Reviewed on 2012-03-28
As a Senior Staff Accountant with Rizzetta & Company, I've been using TOPS software for just over...
As a Senior Staff Accountant with Rizzetta & Company, I've been using TOPS software for just over six years. I find the software to be very easy to use and quick to learn. I find it easy for my staff members to learn as well. In this troubling economic time for both HOA's and COA's, I find the collection table a very useful tool. When I started over six years ago we had very few owners within our associations that paid their assessment. Nowadays it's not uncommon for you to have an association with 20% or more of delinquent homeowners, so collections are now a major part of what we do. I find it great that I can customize my collection letter to find my individual associations needs.
Also, another wonderful tool that has saved us time and money is the Flex Data option in the Owner data screen. Last year we really started using this field effectively. We inputted all of our owner’s bill pay # from BB&T into this field and now have changed our collection letter to direct the delinquent payment to the lockbox instead of coming to our corporate office. By having the payment go directly to the lockbox this is saving our accounting staff time because we don’t need to manually enter the payment. It saves the delinquent owner a week in processing time for that payment to post to their account. Like any software there are issues, but I really want to say that the software support we receive from TOPS is truly top notch.
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
Reviewed on 2012-01-16
Hello my name is Morgan and I am the Administrative Director of Elite Management Group, we are a...
Hello my name is Morgan and I am the Administrative Director of Elite Management Group, we are a Homeowner and Condominium Association Management firm. We are a small business with high demands, and the expectation of high quality service to ensure we are providing our clients with top-notch programs. We like to think we hit it out of the park when we chose to take on the TOPS family. We were using a similar web based system that had a terribly slow turnover process that, at most times, left us with a frozen screen. However, none of that happens with the TOPS Professional 4.0 software (we did start with the version prior to 4.0).
We not only depend on TOPS Software everyday to preserve and keep our Homeowner information secure and functioning but we also depend on there staff to continue to knock out awesome tools that better help us serve our clients in the property management industry. We are new to the TOPS family having used TOPS for only a couple of years, but we are never disappointed with the software and staff. The useful and easy to navigate toolbars and tutorials allow us to quickly train new staff members, which therefore allows us to get back to our clients quicker! I have yet to be disappointed with the service and quality of the product. Keep up the hard work!!!
Enumerate FAQs
Below are some frequently asked questions for Enumerate.Q. What type of pricing plans does Enumerate offer?
Enumerate offers the following pricing plans:
- Free Trial: Not Available
Contact the vendor for exact pricing details. Volume discounts are available for larger organizations.
Q. Who are the typical users of Enumerate?
Enumerate has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Enumerate support?
Enumerate supports the following languages:
English
Q. Does Enumerate support mobile devices?
Enumerate supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Enumerate integrate with?
Enumerate integrates with the following applications:
Finicity, Zego
Q. What level of support does Enumerate offer?
Enumerate offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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