--- description: Detailed reviews on Trustpilot based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Trustpilot with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Trustpilot Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Trustpilot](/software/113149/trustpilot) # Trustpilot Canonical: https://www.getapp.ca/software/113149/trustpilot Page: 1 / 49\ Next: [Next page](https://www.getapp.ca/software/113149/trustpilot?page=2) > A customer review management tool that brings businesses and consumers together through reviews. > > Verdict: Rated **4.5/5** by 1205 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Trustpilot Automate the customer review collection process seamlessly into the brand's customer journey and monitor customer feedback to resolve issues for any unsatisfied customers, and respond to customers publicly. Trustpilot helps drive more traffic from both paid and organic search results with Google seller ratings for increased CTR and conversions on paid ads. Create genuine social proof by leveraging Trustpilot ratings and reviews at key conversion points to increase on-site conversions and sales. Boost organic search results and online visibility with Trustpilot by displaying content that improves SEO with highly relevant keywords and rich snippet stars. Connect with favorite third party tools thanks to Trustpilot's dozens of integrations with apps such as Zendesk, Magento, Hootsuite, Salesforce, Zapier, Prestashop, Mailchimp, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1205 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Trustpilot - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free: $0 per month Plus: $299 per month Premium: $629 per month Advanced: $1,099 per month Enterprise: Contact Vendor for pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Denmark, France, Germany, Ireland, Italy, Lithuania, Netherlands, New Zealand, Spain, Sweden, Switzerland, United Kingdom, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Anonymous Feedback - Campaign Management Software - Complaint Monitoring - Customer Database - Customer Experience Management - Customizable Reports - Dashboard Software - Data Visualization Software - Email Reminders - Engagement Tracking - Feedback Management - Knowledge Management Software - Mobile Survey - Monitoring - Multi-Channel Data Collection - Multi-Language - Negative Feedback Management ## Integrations (36 total) - Adestra - Adobe Commerce - BigCommerce - Chattermill - Flowbox - Fresh Relevance - Gnatta - Gorgias - Hootsuite - Klaviyo - Mailchimp - Meta for Business - Movable Ink - Nosto - OpenCart ... and 21 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Review Management Software](https://www.getapp.ca/directory/575/feedback-and-reviews-management/software) ## Related Categories - [Review Management Software](https://www.getapp.ca/directory/575/feedback-and-reviews-management/software) - [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software) - [Customer Satisfaction Software](https://www.getapp.ca/directory/1029/customer-satisfaction/software) - [Customer Loyalty Software](https://www.getapp.ca/directory/204/customer-loyalty/software) - [Reputation Management Software](https://www.getapp.ca/directory/873/reputation-management/software) ## Alternatives 1. [Typeform](https://www.getapp.ca/software/91581/typeform) — 4.7/5 (971 reviews) 2. [SurveyMonkey](https://www.getapp.ca/software/2371/surveymonkey) — 4.6/5 (10474 reviews) 3. [Broadly](https://www.getapp.ca/software/110573/broadly) — 4.8/5 (336 reviews) 4. [Experience.com](https://www.getapp.ca/software/2070196/experience-com) — 4.7/5 (89 reviews) 5. [Jotform](https://www.getapp.ca/software/10191/jotform-4-0) — 4.7/5 (2904 reviews) ## Reviews ### "Transparency is the key" — 5.0/5 > **Esther** | *September 24, 2023* | Broadcast Media | Recommendation rating: 9.0/10 > > **Pros**: First of all,trust pilot is all over the world and so it's not limited to any one who wants to use it.I also enjoy the fact that as a user of trust pilot I can connect with different people anywhere in the world who we share the same views on certain products. > > **Cons**: I haven't encountered any shortcomings as a user. > > This is where I call home when it comes to finding out other people views on apps,services,jobs and products.All the comments are brought to the limelight.Customers get to express their satisfaction or dissatisfaction here.Comments are are always transparent and genuine. ----- ### "Trustpilot is good for what it’s worth" — 5.0/5 > **Will** | *March 7, 2025* | Computer Hardware | Recommendation rating: 8.0/10 > > **Pros**: Great place for reviews and easy website widgets. > > **Cons**: Many fake reviews that can lose trust with customers. ----- ### "trustpilot review" — 2.0/5 > **Michal** | *July 11, 2025* | Accounting Software | Recommendation rating: 0.0/10 > > **Pros**: You can leave reviews, and ask for them to be removed as well. This functionality means that you can be in complete control of the rating. > > **Cons**: It seems that users who do not get the paid version have a completly different experience then users who do. This seems in-genuine. ----- ### "Would reccomend" — 5.0/5 > **Jade** | *March 7, 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and to see all reviews in one place > > **Cons**: Post negative reviews that should not be seen i.e swear words > > Easy to use, easy to sort reviews and reply to customers ----- ### "Trustpilot is great for reviews\!" — 4.0/5 > **Alexis** | *October 29, 2024* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: Trustpilot is great because it gives real reviews from people who have actually used the product or service. It helps you see what others think before you decide to buy or try something. Trustpilot also has ways to spot fake reviews, so you know the feedback you’re reading is more likely to be real. Businesses can respond to reviews too, so they’re held responsible for how they treat customers. For example, a couple of months ago I had a terrible experience with a travel company. I was not having any luck with them. I attempted to post my complaint to BBB, but for some reason they rejected my complaint. I tried again and they said it was a duplicate complaint and rejected it. I came to Trustpilot to let others know of my experience and hopefully hear from someone higher up in the business. Because of Trustpilot, I received a call directly from the company and a full refund. Thank you, Trustpilot\! > > **Cons**: One downside of Trustpilot is that sometimes it can be hard to tell which reviews are real and which might be fake or biased. While the company tries to manage this, some businesses might still get unfair ratings based on a few bad experiences. Also, businesses can sometimes pressure customers to leave positive reviews, which can skew the overall ratings. The volume of reviews can also be overwhelming, making it tough to find the feedback that is most pertinent to your situation. Lastly, there is a delay between the submission of feedback and it being posted to the website. This can take a lengthy amount of time, which can be cumbersome. ----- Page: 1 / 49\ Next: [Next page](https://www.getapp.ca/software/113149/trustpilot?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/113149/trustpilot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data