---
description: Detailed reviews on Instaff based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Instaff with similar products.
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title: Instaff Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Time Clock Software](/directory/265/time-clock-attendance/software) > [Instaff](/software/113105/instaff)

# Instaff

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> Employee portals: paystubs, time tracking, announcements, time-off, file sharing. Works with Sage, Viewpoint, QuickBooks \&amp; many more\!
> 
> Verdict: Rated **4.7/5** by 49 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Instaff

\- Provide employees with a self service portal &#10;- Deliver pay stubs \&amp; tax forms online and allow employees to access their entire pay history within the portal.&#10;- document sharing, storage, and access for both company documents, such as manuals, policies, request forms, and more, and private files such as contracts and performance reviews that only they can see.&#10;- Searchable employee directory to find other employees and access details such as their contact information, office location, job role, and any personalized comments that the employee may add.&#10;- Track time within InStaff with the ability to customize time entry forms and add custom fields. Time off can also be requested through the employee portal. Custom workflows can be setup to approve timesheets and time off requests.&#10;- Digital timeclock/punch clock system&#10;- Integrate with payroll and ERP solutions such as Sage, Quickbooks Online, Vista by Viewpoint, and more to synchronize data across platforms and streamline the entire payroll and accounting process.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 49 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: InStaff Inc
- **Location**: Mississauga, Canada
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$5.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: InStaff uses modular pricing. You start with a flat monthly portal fee based on how many employees you have, then add only the modules you need. Modules are priced per user, per employee, per document delivered, or as a flat monthly fee, depending on the module.&#10;&#10;A one-time setup fee applies on your first invoice and is charged only if you decide to go ahead. It covers portal configuration, branding, user import, and connecting your payroll or ERP system.&#10;&#10;Announcements and Surveys, and the Employee Directory and Org Chart, are included free with every portal.&#10;&#10;Billing is monthly or annual. Every plan includes customer support at no extra cost, 9am to 5pm ET, and a 14-day free trial is available.&#10;&#10;Contact InStaff for a quote based on your employee count and the modules you want.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, Mexico, United States

## Features

- API
- Absence Management
- Access Controls/Permissions
- Accounting Integration
- Accounting Software
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Approvals
- Attendance Management
- Attendance Tracking Software
- Audit Trail
- Automatic Time Capture
- Batch Processing
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing
- Break Management

## Integrations (11 total)

- Autosoft DMS
- JD Edwards EnterpriseOne
- Payroll Mate
- QuickBooks Online
- QuickBooks Online Advanced
- Sage 100
- Sage 300
- Sage 50 Accounting
- Spectrum
- ViewPoint
- Viewpoint Team

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Time Clock Software](https://www.getapp.ca/directory/265/time-clock-attendance/software)

## Related Categories

- [Time Clock Software](https://www.getapp.ca/directory/265/time-clock-attendance/software)
- [Time Tracking Software](https://www.getapp.ca/directory/571/time-tracking/software)
- [Human Resources Software](https://www.getapp.ca/directory/256/human-resources/software)
- [Payroll Software](https://www.getapp.ca/directory/259/payroll/software)
- [PEO Software](https://www.getapp.ca/directory/3015/peo/software)

## Alternatives

1. [Calamari](https://www.getapp.ca/software/100835/calamari) — 4.7/5 (610 reviews)
2. [BambooHR](https://www.getapp.ca/software/20517/bamboohr) — 4.6/5 (3651 reviews)
3. [Rippling](https://www.getapp.ca/software/112141/rippling) — 4.9/5 (4886 reviews)
4. [Factorial](https://www.getapp.ca/software/113121/factorial-hr-software) — 4.3/5 (320 reviews)
5. [Employment Hero](https://www.getapp.ca/software/105889/employment-hero) — 4.4/5 (239 reviews)

## Reviews

### "Such a Time Saver" — 5.0/5

> **Cathie** | *May 14, 2019* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: I can easily upload all of my pay documents to one secure please.  Before I used to have to put a password on each one and email them.  &#10;&#10;Such a Time Saver\!
> 
> **Cons**: I would like to be able to upload other documents aside from T4s and Pay stubs - For example: T2200 and ROEs
> 
> Instaff is easy to use and saves a lot of time.  Support is responsive and quick.

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### "Great Software" — 5.0/5

> **Ryan** | *July 29, 2019* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: How efficient and time saving it is.  Just have to upload the paystubs and send a notification for the staff to let them know that there is a new document for them.
> 
> **Cons**: There really has not been anything to not like about this software.
> 
> It's been great\!   Any time I have an issue the support staff are very responsive and fix it right away for me.

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### "Good product" — 4.0/5

> **Jennifer** | *July 25, 2019* | Accounting Software | Recommendation rating: 7.0/10
> 
> **Pros**: Employees had T4s and paystubs all in one place. Didn't have to email everyone out individually. Was easy to use.
> 
> **Cons**: updating with new employees sometimes was a pain.

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### "accounting manager" — 5.0/5

> **Fiona** | *April 2, 2024* | Business Supplies & Equipment | Recommendation rating: 8.0/10
> 
> **Pros**: instaff can connect the sage, and automatic sent the paystub to employees
> 
> **Cons**: the cost have a little bit high, if the cost lower, I want to get more function

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### "Self Services" — 4.0/5

> **Sue** | *July 31, 2019* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: That employees can access their paystubs and T4 's \&amp; Releve 1
> 
> **Cons**: It would only upload 1 T4 and we have employees who have multiple T4&#10;&#10;Lack of communication when it comes to an upgrade therefore it caused us issues when processing our bonus run.
> 
> For most part, it meets our business needs.

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## Links

- [View on GetApp](https://www.getapp.ca/software/113105/instaff)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/113105/instaff> |
| de-AT | <https://www.getapp.at/software/113105/instaff> |
| en | <https://www.getapp.com/hr-employee-management-software/a/instaff/> |
| en-AE | <https://www.getapp.ae/software/113105/instaff> |
| en-AU | <https://www.getapp.com.au/software/113105/instaff> |
| en-CA | <https://www.getapp.ca/software/113105/instaff> |
| en-GB | <https://www.getapp.co.uk/software/113105/instaff> |
| en-IE | <https://www.getapp.ie/software/113105/instaff> |
| en-NZ | <https://www.getapp.co.nz/software/113105/instaff> |
| en-SG | <https://www.getapp.sg/software/113105/instaff> |
| en-ZA | <https://www.getapp.za.com/software/113105/instaff> |
| es | <https://www.getapp.es/software/113105/instaff> |
| es-CL | <https://www.getapp.cl/software/113105/instaff> |
| es-CO | <https://www.getapp.com.co/software/113105/instaff> |
| es-MX | <https://www.getapp.com.mx/software/113105/instaff> |
| fr | <https://www.getapp.fr/software/113105/instaff> |
| fr-BE | <https://fr.getapp.be/software/113105/instaff> |
| fr-CA | <https://fr.getapp.ca/software/113105/instaff> |
| nl | <https://www.getapp.nl/software/113105/instaff> |
| nl-BE | <https://www.getapp.be/software/113105/instaff> |

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