--- description: Detailed reviews on Lucky Orange based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Lucky Orange with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Lucky Orange Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Product Analytics Tools](/directory/3791/product-analytics/software) > [Lucky Orange](/software/112955/lucky-orange) # Lucky Orange Canonical: https://www.getapp.ca/software/112955/lucky-orange Page: 1 / 12\ Next: [Next page](https://www.getapp.ca/software/112955/lucky-orange?page=2) > Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls > > Verdict: Rated **4.7/5** by 262 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Lucky Orange See exactly how many people are visiting the website at any given time and how they got there, using Lucky Orange's dashboard analytics. Track how people read and interact with the site via dynamic heatmaps and view each visitors' actions in one clear picture. Identify where customers abandon a conversion process using funnels and filter recordings to a particular step. Create custom polls to gain visitor insights or lead generation, and control when and where they are displayed on the website. Use 'behavior tags' to tag any page on the website that needs extra attention and gain deep insights to better analyze what's working and what's not. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 262 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Lucky Orange - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free seven day trial for all accounts that begins once we track your first website visitor. All plans include unlimited team members. Free Plan: $0 per month | Build: $39 per month | Grow: $89 per month | Expand: $249-$739 per month | Scale: $1,049-$1,669 per month | Enterprise: Starts at $2,289 - Contact Lucky Orange | Get 20% off with an annual plan. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - A/B Testing - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Anonymous Feedback - Audience Targeting - Autoresponders - Behavior Analytics - Behavior Tracking - Behavioral Analytics - Campaign Analytics - Campaign Management Software - Campaign Segmentation - Canned Responses - Charting - Chat/Messaging - Click Tracking - Collaboration Tools ## Integrations (8 total) - BigCommerce - Google Analytics 360 - Google Optimize - Google Optimize 360 - HubSpot CRM - Shopify - Shopify Plus - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Product Analytics Tools](https://www.getapp.ca/directory/3791/product-analytics/software) ## Related Categories - [Web Analytics Software](https://www.getapp.ca/directory/109/web-analytics/software) - [Heatmap Software](https://www.getapp.ca/directory/1293/heatmap/software) - [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software) - [Website Monitoring Software](https://www.getapp.ca/directory/113/website-monitoring/software) - [Survey Tools](https://www.getapp.ca/directory/234/survey/software) ## Alternatives 1. [Hotjar](https://www.getapp.ca/software/101789/hotjar) — 4.6/5 (543 reviews) 2. [Microsoft Clarity](https://www.getapp.ca/software/2051298/microsoft-clarity) — 4.8/5 (56 reviews) 3. [Tableau](https://www.getapp.ca/software/90797/tableau-software) — 4.6/5 (2356 reviews) 4. [Mouseflow](https://www.getapp.ca/software/91246/mouseflow) — 4.7/5 (122 reviews) 5. [Fullstory](https://www.getapp.ca/software/116603/fullstory) — 4.6/5 (67 reviews) ## Reviews ### "A range of useful optimization tools to help understand your customers better\!" — 4.0/5 > **Shayne** | *April 23, 2019* | Internet | Recommendation rating: 7.0/10 > > **Pros**: 1) Set-up \& Website Impact: LuckyOrange takes less than 10 minutes to set up and the best part is - It doesn't affect the speed of my site at all\! I try my best to keep my site's loading speed under 3 seconds (for various reasons), so this is one of the many reasons why I choose to use LuckyOrange. 2) RealTime Tracking: LuckyOrange lets you see who's on your website and through which channel they found you. 3) Session Recordings: LuckyOrange makes recordings of your visitors' sessions. These recordings will provide you with a detailed playback of how people use and interact with your website. This feature helps me spot all aspects that are killing my conversions. 4) Data Interpretation: The analytical data and statistical reports that LuckOrange gives you is easy to understand and study. 5) Integrations: LuckyOrange seamlessly integrates with HubSpot and places the recordings directly on their respective contact timelines. 6) Identifying Abandonment: Conversion Funnels help you study the flow of your user navigation, ultimately helping you identify and solve abandonment issues. 7) Form Optimization: Form Analytics help you zero in on which part of your forms need to be optimized. 8) Chat Option: I already have a different chat client that I am currently using. However, for people who don't, LuckOrange gives you the ability to speak directly to your client in order to guide them through the conversion process, if necessary. > > **Cons**: 1) Redundant or Unnecessary Recordings: It would be nice if LuckOrange can allow you to delete unnecessary recordings. 2) New Tabs: It would be more convenient if new recordings open in a new tab. > > After using HotJar from the beginning of time, I recently stumbled upon LuckyOrange and helped my organization implement its' use immediately. I enjoy learning and recording how our users interact with our website. LuckyOrange has opened my eyes to so many things that I didn't know about. In my opinion, LuckyOrange is the best tool out there for Quantitive research. ----- ### "Indispensable" — 5.0/5 > **Diogo** | *April 24, 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Extremely valuable data. Easy integration with Shopify. Support with real people that responds in real time. > > **Cons**: Being picky, one minor issue with the heat map that was resolved in 10min with the support. > > 2 months so far with no regrets. Already implementing adjustments to our store based on the data we collected with lucky orange. ----- ### "Lucky Orange is a Critical Tool at a Great Price" — 3.0/5 > **Stephen** | *December 6, 2022* | Music | Recommendation rating: 10.0/10 > > **Pros**: What I like most is that I can watch my potential customers sessions exactly from their perspective while they are on my site. Doing so makes obvious the differences between where I thought a customer would go verses where they are actually going. This helps me determine what changes and improvements I need to make. It identifies errors that I didn't know were happening. It shows me areas where customers have trouble finding things or navigating. I also love the live view feature and can watch customer's sessions from their perspective in real time. I've been able to walk users through things. > > **Cons**: The videos sometimes don't load well for me or I have to keep clicking the play button. That could be because I'm using FireFox on a VPN with very heavy threat protection. Despite that, the playback is adequate and I have not pursued a resolution to that issue. Still totally worth it. Although the video information is critical and extremely helpful, it actually can seem torturous and highly annoying to watch customer sessions because they click all over the place other than what I want them to click on. I can't watch that for very long and sometimes my customers will be on my site for close to an hour before they buy. I only really watch sessions where the user visited more than 3 pages. > > I've only had to contact customer support one time and they were very quick to respond and resolve my issue. They seem like a talented group of people. Very professional and excellent customer service. ----- ### "Heat Watch" — 5.0/5 > **Lucas** | *May 14, 2025* | Design | Recommendation rating: 10.0/10 > > **Pros**: Heatmaps load quick, live sessions feel like a cheat code, and funnels spot where folks drop > > **Cons**: UI’s a bit cramped in places, and long visits sometimes lag on playback, but insights hit fast > > Tried Lucky Orange to get a better read on user behavior, ended up checking it daily ----- ### "Top Tool for non-techies" — 5.0/5 > **Leon** | *April 30, 2025* | Wholesale | Recommendation rating: 8.0/10 > > **Pros**: Easy of usability, and insights from day one. Great support and helpful Tipps. > > **Cons**: Most probably that its a separate Web Interface to use it. Would've preferred integrated in Shopify. > > Very suprised on what it can do. Helped to implement positive changes after just a few days using it. ----- Page: 1 / 12\ Next: [Next page](https://www.getapp.ca/software/112955/lucky-orange?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/112955/lucky-orange) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data