About MemberSuite System
MemberSuite by GrowthZone is the most configurable association management software on the market. The powerful AMS provides mid- and upper-market level membership organizations with applications that deliver the features, integration, and support that empower associations to manage, engage, and grow membership.
With dozens of modules, bi-directional API integrations and a built-in data warehouse, the fully customizable AMS platform is changing the way modern associations do business. For more information, visit www.MemberSuite.com.
Why MemberSuite AMS?
- Bi-directional API enables integration with your existing best-in-class tools like LMS, CMS, and marketing automation, which eliminates data silos.
- Built-in data warehouse and BI tools enable comprehensive reporting and meaningful business insights, which empower your team to make informed data-driven decisions.
- Highly configurable and customizable for your unique membership structure. This allows for workflows tailored to your association without investing time and resources into a custom-built solution.
- Unlimited user support and a dedicated customer success manager ensure you are using the platform effectively and realizing the full potential of your investment.
Pricing starting from:
US$2,000.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of MemberSuite System
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
US$2,000.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of MemberSuite System: 30
Alternatives
Peach Software
iMIS
MemberClicks
DonorPerfect
Reviews
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- Industry: Higher Education Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Access and adaptability enabling
Reviewed on 2018-09-06
MemberSuite runs the core of our business. There are several modules and systems that have been...
MemberSuite runs the core of our business. There are several modules and systems that have been centralized, and the system is the primary system in which all member accounts and systems are referenced against. This centralization of our member ecosystem allows us to more efficiently and effectively manage our records with the staff resources we have.
Pros
A competitive advantage MemberSuite has over other providers is the flexibility of its API and ability to integrate with other systems and its ability to customize fields and data import/exports to manage data. This makes the system scalable and allows for a more customized fit to meet business processes of the organization, while staying on a core product.
Cons
MemberSuite knows it cannot be a one-size fits all or one-stop-shop for what dedicated systems provide, which is why integrations are important; however, there is basic functionality in the finance and marketing modules that if given a little more love could be decent baseline modules without the additional brute-force staff time it takes to make them operate efficiently.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
MemberSuite Will Scale With You
Reviewed on 2022-04-27
We have regular meetings with our customer service manager, which allows for a scheduled time to...
We have regular meetings with our customer service manager, which allows for a scheduled time to ask questions, find out what new features/updates are on the way, and share any feedback we may have for the company.
Pros
Having unlimited users meant that as our organization grew, our cost for the software *did not*. Annual membership renewal is easy to set up and run. Searching can get as granular as you want, allowing for truly targeted communications. We could use it out of the box. You can set up as many custom fields, relationship types, etc...as needed, which means as your needs evolve, the system will evolve with you.
Cons
Over the five+ years we've used MemberSuite, the company has continued to invest in the development of the product, which means that features that we wanted initially have since been implemented. In some cases, later than we needed it.
Reasons for Choosing MemberSuite System
Our members are organizations, not individuals, and MemberSuite was already set up to allow for that.Reasons for Switching to MemberSuite System
Price and modules- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
MemberSuite Review
Reviewed on 2023-11-14
Pros
The system is good for small associations looking for all-in-one product. The membership module is very robust and can accommodate complex membership processes. For examples, our membership dues are quite complex with different categories and pricing based on membership type and region. MemberSuite has enabled us automate this process, which used to be manual in our previous system.
Cons
MemberSuite system has many features and functions that a typically association would need, but given limited resources, it can't specialize in specifics tasks. The implication is that most features are rather basic. For example, it does have a E-marketing module, but the features are not as advanced as HubSpot or other platforms that specialize as a CRM.
Alternatives Considered
MemberClicksReasons for Choosing MemberSuite System
We were use a fundraising tool product as an AMS, which obviously wasn't sustainable.Switched From
DonorPerfectReasons for Switching to MemberSuite System
It seemed more budget friendly and promised that we'd be able to centralize much of our functional tasks in one platform.- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Multiple Options and functions
Reviewed on 2021-11-03
Overall, our experience has been great. The customer service when needed has been exceptions
Overall, our experience has been great. The customer service when needed has been exceptions
Pros
Membership tracking and dues billing were the most beneficial for us. We used the membership functions multiple times a day!
Cons
Event registration was not as intuitive to our members as I would have liked
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Pretty darn good & getting better
Reviewed on 2018-08-28
We are a membership association and we have an additional group of subscribers and stakeholders/...
We are a membership association and we have an additional group of subscribers and stakeholders/ interested parties and we are able to manage all of that data and those relationships in MemberSuite. We have see significant improvement in the usability of the system and the responsiveness of the staff at MemberSuite since new CEO took over 9 months ago. Cudos to the Board for making the change. The release of Portal 5.0 will be a great leap forward and the expansion of the INSIGHTS reporting tools is huge as well.
Pros
The software is easy to use. The training went well and we are able to self manage our entire database and customer relationships with a very small staff. The reporting package is good and getting better and there is a new layer of reporting software that provides even more granular information.
Cons
We came on the system at a time of significant growth at Membersuite and they were challenged to keep up with us and all the other new clients. Their culture has improved from a developer driven mentality to a customer facing mentality and that change, while welcome, has taken 24 months.
MemberSuite System FAQs
Below are some frequently asked questions for MemberSuite System.Q. What type of pricing plans does MemberSuite System offer?
MemberSuite System offers the following pricing plans:
- Starting from: US$2,000.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Request a demo: https://bit.ly/3CkpG1S Request a pricing quote: https://bit.ly/3ynJMFU
Q. Who are the typical users of MemberSuite System?
MemberSuite System has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MemberSuite System support?
MemberSuite System supports the following languages:
English
Q. Does MemberSuite System support mobile devices?
MemberSuite System supports the following devices:
Q. What other apps does MemberSuite System integrate with?
MemberSuite System integrates with the following applications:
Microsoft Dynamics GP, Microsoft Outlook, QuickBooks Online Advanced, Quickbooks Online, Sage Intacct, SendGrid
Q. What level of support does MemberSuite System offer?
MemberSuite System offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, Chat
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