MemberSuite
About MemberSuite
MemberSuite by GrowthZone is the most configurable association management software on the market. The powerful AMS provides mid- and upper-market level membership organizations with applications that deliver the features, integration, and support that empower associations to manage, engage, and grow membership.
With dozens of modules, bi-directional API integrations and a built-in data warehouse, the fully customizable AMS platform is changing the way modern associations do business. For more information, visit MemberSuite.com.
Why MemberSuite AMS?
- Bi-directional API enables integration with your existing best-in-class tools like LMS, CMS, and marketing automation, which eliminates data silos.
- Built-in data warehouse and BI tools enable comprehensive reporting and meaningful business insights, which empower your team to make informed data-driven decisions.
- Highly configurable and customizable for your unique membership structure. This allows for workflows tailored to your association without investing time and resources into a custom-built solution.
- Unlimited user support and a dedicated customer success manager ensure you are using the platform effectively and realizing the full potential of your investment.
MemberSuite now offers a Community Platform. The GrowthZone Community Platform enhances the member experience by providing personalized networking, dynamic learning opportunities, and interactive communication tools.
MemberSuite now offers an AI-Powered Newsletter. Automatically custom-curate newsletters for your members based on their unique interests and past behaviors. Discover how a smarter AI-powered solution can transform your association's communication strategy.
Pricing starting from:
US$2,000.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of MemberSuite
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
US$2,000.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of MemberSuite: 55
Alternatives
Peach Software
iMIS
MemberClicks
DonorPerfect
Reviews
Already have MemberSuite?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Higher Education Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Access and adaptability enabling
Reviewed on 2018-09-06
MemberSuite runs the core of our business. There are several modules and systems that have been...
MemberSuite runs the core of our business. There are several modules and systems that have been centralized, and the system is the primary system in which all member accounts and systems are referenced against. This centralization of our member ecosystem allows us to more efficiently and effectively manage our records with the staff resources we have.
Pros
A competitive advantage MemberSuite has over other providers is the flexibility of its API and ability to integrate with other systems and its ability to customize fields and data import/exports to manage data. This makes the system scalable and allows for a more customized fit to meet business processes of the organization, while staying on a core product.
Cons
MemberSuite knows it cannot be a one-size fits all or one-stop-shop for what dedicated systems provide, which is why integrations are important; however, there is basic functionality in the finance and marketing modules that if given a little more love could be decent baseline modules without the additional brute-force staff time it takes to make them operate efficiently.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
MemberSuite Will Scale With You
Reviewed on 2022-04-27
We have regular meetings with our customer service manager, which allows for a scheduled time to...
We have regular meetings with our customer service manager, which allows for a scheduled time to ask questions, find out what new features/updates are on the way, and share any feedback we may have for the company.
Pros
Having unlimited users meant that as our organization grew, our cost for the software *did not*. Annual membership renewal is easy to set up and run. Searching can get as granular as you want, allowing for truly targeted communications. We could use it out of the box. You can set up as many custom fields, relationship types, etc...as needed, which means as your needs evolve, the system will evolve with you.
Cons
Over the five+ years we've used MemberSuite, the company has continued to invest in the development of the product, which means that features that we wanted initially have since been implemented. In some cases, later than we needed it.
Reasons for Choosing MemberSuite
Our members are organizations, not individuals, and MemberSuite was already set up to allow for that.Reasons for Switching to MemberSuite
Price and modules- Industry: Program Development
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Membersuite Review
Reviewed on 2024-11-28
Pros
It was good to manage members. We were able to set up our membership based on levels and search/filter members effectively.
Cons
It was not good for hosting events. You could set up events but it was not too user friendly. Also it was not too many options.
Alternatives Considered
Cvent Event ManagementReasons for Switching to MemberSuite
We no longer use Membersuite and have switched over to Cvent due to the lack of event management flexibility.Response from GrowthZone
Thank you for sharing your experience with MemberSuite. We're glad to hear that you found value in our membership management features, including the ability to set up levels and filter members effectively.
We also appreciate your candid feedback regarding event management. We understand that flexibility and user-friendliness are critical in this area, and we’re sorry to hear that our platform didn’t fully meet your needs. Your insights are invaluable as we continue to enhance our platform and address areas where we can improve.
We’re continually evolving to provide our users with a comprehensive solution for both membership and event management. If you have any additional feedback or would like to discuss your experience further, we’d love the opportunity to learn more.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Multiple Options and functions
Reviewed on 2021-11-03
Overall, our experience has been great. The customer service when needed has been exceptions
Overall, our experience has been great. The customer service when needed has been exceptions
Pros
Membership tracking and dues billing were the most beneficial for us. We used the membership functions multiple times a day!
Cons
Event registration was not as intuitive to our members as I would have liked
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
MemberSuite One year in
Reviewed on 2018-12-20
Since using the billing process through MemberSuite, invoicing takes much less time for staff to...
Since using the billing process through MemberSuite, invoicing takes much less time for staff to process and our members are paying their dues more quickly since they can download an invoice from an email and pay online. We have also found the e-marketing included with MemberSuite so easy to use, we are canceling the contract we have with another e-marketing platform and sending all our emails through MemberSuite.
Pros
It is intuitive to use. There are links and instructions all over the software to help you navigate and get the informaiton you need. Additonally, any information your organization puts in the AMS can be pulled out in reports. This was not the case in our previous software.
Cons
There are reports included with the AMS and they are very helpful but they don't inlcude exaclty the information we'd like to see. We have been able to create reports to pull the information the way we want. However, I believe MemberSuite is working to make these reports more customizable.
MemberSuite FAQs
Below are some frequently asked questions for MemberSuite.Q. What type of pricing plans does MemberSuite offer?
MemberSuite offers the following pricing plans:
- Starting from: US$2,000.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Not Available
Request a demo: https://bit.ly/3CkpG1S Request a pricing quote: https://bit.ly/3ynJMFU
Q. Who are the typical users of MemberSuite?
MemberSuite has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MemberSuite support?
MemberSuite supports the following languages:
English
Q. Does MemberSuite support mobile devices?
MemberSuite supports the following devices:
Q. What other apps does MemberSuite integrate with?
MemberSuite integrates with the following applications:
Microsoft Outlook, QuickBooks Online, QuickBooks Online Advanced, Sage Intacct, SendGrid
Q. What level of support does MemberSuite offer?
MemberSuite offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for MemberSuite.
