Blink Overview

What is Blink?

Blink is a complete employee app and portal solution for mobile teams to encourage communication, enhance productivity, and keep everyone informed. Designed to transform the employee experience by offering a mobile-first experience and one unified communications platform, Blink boasts features such as a customizable activity feed, team calendars, third party integrations, messaging functionality, unified search, and more.

With the aim of helping teams to communicate, whether in the office or the field, the Blink feed provides a mobile-first, personalized work feed to present all key information in one place. The universal feed can be used to communicate relevant messages, news, videos, documents, training content, or notifications, and the integrated solution creates one streamlined workflow without the need to switch between other business apps. Blink also integrates with other communications tools including Office 365 and G Suite to provide a team events calendar, with data combined from any connected accounts, as well as a universal search functionality which searches for data across all linked applications.

Blink provides users with the tools to create micro-apps within the Blink platform so that businesses can create their own system without the need for the technical knowledge required for creating a native mobile app. Users can create micro-apps within Blink for connecting access and payment cards, absence management, project reporting, automating timesheets, training booking, knowledge search, and more, and apps are optimized for desktops, mobiles, and tablets.

Blink Overview

Pricing

Starting from
$6.18/month

Pricing options

Free Trial
Subscription
Value for money

Premium plans for Blink start at $6.18/user/month (billed monthly) or $3.40/user/month (billed annually). Custom enterprise plans are also available. Blink offers a free demo and a 45% discount for annual plans.


Blink Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

The Blink feed can be personalized for each user and displays key information, tasks, and alerts
Ensure key messages rise above the noise.
The News Feed ensures key messages - from compliance policies to birthdays - are delivered and read in a feed that is personalized to each individual.
Measure Employee Engagement with post insights.
Available to anyone in the audience, you can see the analytics of each post without leaving the app.

View the reach, impressions, likes, comments and link clicks of any post in your Feed.
Blink's Directory, Direct & Group Messaging means you can reach anyone, anytime, without the need for email addresses or phone numbers. Co-ordinate disruption, identify and fix issues instantly, receive realtime updates and feedback from the frontline.
Equip and Protect your workforce.
A paperless frontline increases worker satisfaction, and reduces transference risks associated with handling of paper. With Blink you can create, publish and distribute the resources your people need.
Phone and email free onboarding.
Onboarding via SMS invites, paper handouts, QR codes, personal email, work email.
Customize the look and feel of Blink with your logo, colors, images and more.
Follow Feed engagement.
At a team or company-wide level, you can see how many posts are sent and how many interactions there are overall.
Mobile notifications.
Make sure important messages are received with push notifications.
Blink video Blink video Blink screenshot: The Blink feed can be personalized for each user and displays key information, tasks, and alerts Blink screenshot: Ensure key messages rise above the noise.
The News Feed ensures key messages - from compliance policies to birthdays - are delivered and read in a feed that is personalized to each individual. Blink screenshot: Measure Employee Engagement with post insights.
Available to anyone in the audience, you can see the analytics of each post without leaving the app.

View the reach, impressions, likes, comments and link clicks of any post in your Feed. Blink screenshot: Blink's Directory, Direct & Group Messaging means you can reach anyone, anytime, without the need for email addresses or phone numbers. Co-ordinate disruption, identify and fix issues instantly, receive realtime updates and feedback from the frontline. Blink screenshot: Equip and Protect your workforce.
A paperless frontline increases worker satisfaction, and reduces transference risks associated with handling of paper. With Blink you can create, publish and distribute the resources your people need. Blink screenshot: Phone and email free onboarding.
Onboarding via SMS invites, paper handouts, QR codes, personal email, work email. Blink screenshot: Customize the look and feel of Blink with your logo, colors, images and more. Blink screenshot: Follow Feed engagement.
At a team or company-wide level, you can see how many posts are sent and how many interactions there are overall. Blink screenshot: Mobile notifications.
Make sure important messages are received with push notifications.

Blink Reviews

Blink Reviews

Overall rating
4.8
/
5
Excellent
33

Very good
8

Average
1

Poor
0

Terrible
0

Value for Money
4.8
Features
4.6
Ease of Use
4.7
Customer Support
4.7
98% recommended this app
Christi K.

A Surprise Underdog Comes Through

I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.


Sarah L.

Excellent! Zero Complaints!

Just prior to the start of the COVID-19 pandemic and restrictions put in place, our company anticipated needing a way to communicate internally with our staff and contractors about rapid changes to our workplace and daily lives. Most of our staff are front-line workers and do not have company email accounts. Our internal scheduling app that we use for hourly staff did not have the ability to upload attachments or allow staff to respond to high alert notifications.

Setup was quick and easy. We were able to test Blink for free prior to committing to it, but knew immediately that it was perfect for our needs.

Now, several months into the COVID-19 crisis, we've seen a shift from senior staff using the app solely for important internal communications, to all staff using it for staff recognition, company highlights, events, contests, motivational and uplifting posts, etc. It helps keeps our employees engaged and informed, allowing everyone to have a voice, and it seems to help boost employee morale.


Verified Reviewer

Fine for communications, lacking in other features

More casual internal communications and email but very primitive. Newsfeed is good but difficult to search so only really works for real-time updates. Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs. The admin and access level features are not rounded enough, it’s all or nothing!


Katherine B.

Alternative Intranet

We're still playing around with the features but so far after less than a month we are happy with what we are working with.


Azelea C.

Great Company Social Platform

The level of communication has increased. Blink has been a great tool for people to share their experiences without having to send a company wide email. The chat function has also made it easier for people to ask simple questions without having to send email.


Christi K.
Industry: Hospital & Health Care
Company size: 501-1,000 Employees

A Surprise Underdog Comes Through

Used Daily for 6-12 months
Reviewed on 6/10/2020
Review Source: Capterra

I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.

Pros

In searching for a new communication platform, I thought I knew what I was looking for and which company I would go with. Blink was added as just another platform for comparison. However, during my first demo, I was convinced this was the right choice. It ticked off all the boxes: top down communication, bottom up communication, side to side communication, individual and group chats, an information repository, and one of the best price points of (in my opinion) even inferior platforms. Plus, they were up front about all costs, so I didn't have to worry about a surprise invoice I would have to explain.

Cons

There are a few small functionality issues I have had since getting into the platform (such as not having control over what shows up under an employee name or what is displayed in the Directory), but I have been assured the team is adding my suggestions to their list and looking into how we can work around the other issues.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sarah L.
Industry: Hospital & Health Care
Company size: 51-200 Employees

Excellent! Zero Complaints!

Used Daily for 1-5 months
Reviewed on 6/11/2020
Review Source: Capterra

Just prior to the start of the COVID-19 pandemic and restrictions put in place, our company anticipated needing a way to communicate internally with our staff and contractors about rapid changes to our workplace and daily lives. Most of our staff are front-line workers and do not have company email accounts. Our internal scheduling app that we use for hourly staff did not have the ability to upload attachments or allow staff to respond to high alert notifications.

Setup was quick and easy. We were able to test Blink for free prior to committing to it, but knew immediately that it was perfect for our needs.

Now, several months into the COVID-19 crisis, we've seen a shift from senior staff using the app solely for important internal communications, to all staff using it for staff recognition, company highlights, events, contests, motivational and uplifting posts, etc. It helps keeps our employees engaged and informed, allowing everyone to have a voice, and it seems to help boost employee morale.

Pros

- Ability to share and communicate with all employees or with individual teams
- Quick and helpful responses from Blink staff/developers -- willingness to go above and beyond to meet our company's needs
- Allows for multiple administrators at different levels
- Ease of use
- Ability to communicate privately -- staff can even contact our CEO and get a real-time response
- Real-time chat
- Search feature
- Ability to use on smartphone and PC

Cons

When we first started using Blink, posts were limited to one attachment each, which has since been updated. Blink has evolved quickly and quite honestly we have zero complaints.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Marketing & Advertising
Company size: 201-500 Employees

Fine for communications, lacking in other features

Used Daily for 6-12 months
Reviewed on 7/1/2019
Review Source: Capterra

More casual internal communications and email but very primitive. Newsfeed is good but difficult to search so only really works for real-time updates. Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs. The admin and access level features are not rounded enough, it’s all or nothing!

Pros

Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well.

Cons

Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.

Response from Super Smashing

Hi,

We are sad to hear that Blink hasn't lived up to your expectations and appreciate your honest review. It definitely helps keep us in check.

To your point, we do have a search feature, which should allow you to not only search Feed posts and Chats but also content on 3rd party integrations. We also have Pages in the Admin Panel, which lets Org and Team Admins create native content for the platform - this should address your concerns about the Hub. Access to different levels of teams or user permissions can be customised in the Admin Panel - it would be great to get your thoughts on what's missing ([email protected]). We have passed on your feedback regarding limited previews of files (since last month this is available for PDF and Word files but we don't yet support all types). Glad that you find the platform helpful for internal communications and hope to hear from you soon!

Thanks again,

The Blink Team

Rating breakdown

Ease of Use

Likelihood to recommend: 5.0/10

Katherine B.
Industry: Construction
Company size: 2-10 Employees

Alternative Intranet

Used Daily for 1-5 months
Reviewed on 5/20/2019
Review Source: Capterra

We're still playing around with the features but so far after less than a month we are happy with what we are working with.

Pros

- free for up to 20 users
- great alternative to a company intranet / communication portal for the micro businesses who want to share their management system documentation with field staff and don't want to fork out expensive licences with Microsoft for similar products like yammer / SharePoint.
- if you are IT savvy and know how to build microapps feature will draw your attention.
- Can download on android and iOS devices
- Has a desktop app for windows and iOS devices

Cons

- you have to purchase the premier package at a monthly cost per user to do branding. It would be good if there was a fixed fee per month for up to 10 users for the small companies e.g. £20 plus VAT.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Azelea C.
Industry: Real Estate
Company size: 51-200 Employees

Great Company Social Platform

Used Daily for 1+ year
Reviewed on 6/9/2020
Review Source: Capterra

The level of communication has increased. Blink has been a great tool for people to share their experiences without having to send a company wide email. The chat function has also made it easier for people to ask simple questions without having to send email.

Pros

It's super easy to set up and use. The team at Blink are always quick to respond, listen to feedback and suggestions for future features.
Integration with some business applications have been useful for daily updates.

Cons

Now that they've allowed multiple photo uploads and direct video posts I can't think of much else. Permission levels could do with more rejigging as most things if you're not admin you can't control perhaps there could be something inbetween admin and user.
Also if you're not part of a team you can't post to that news feed - however there are times when someone from one team might want to post something to only a couple of teams but not the whole company and that's not easily achieveble. Perhaps "team admins" can post to other team news feeds and just not see any of the feed other than their own post?
Perhaps business collaboration tools could be more advanced?

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.1/10
Based on 42 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Blink Pricing

Blink Pricing

Starting from
$6.18/month
Free Trial
Subscription
Value for money

Premium plans for Blink start at $6.18/user/month (billed monthly) or $3.40/user/month (billed annually). Custom enterprise plans are also available. Blink offers a free demo and a 45% discount for annual plans.

Premium plans for Blink start at $6.18/user/month (billed monthly) or $3.40/user/month (billed annually). Custom enterprise plans are also available. Blink offers a free demo and a 45% discount for annual plans.

Value for Money
4.8/5
Based on 42 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Blink Features

Blink Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4.6/5
Based on 42 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Blink

Additional information for Blink

Key features of Blink

  • Absence management
  • Activity dashboard
  • Archiving & retention
  • Automatic notifications
  • Calendar sync with Google
  • Chat functionality
  • Collaboration tools
  • Collaborative workspace
  • Communication management
  • Compliance management
  • Cultural alignment
  • Custom forms
  • Dashboard creation
  • Data encryption
  • Discussion board
  • Document storage
  • Employee database
  • Employee guides
  • Employee portal
  • Employee self service
  • File sharing
  • File transfer
  • Full text search
  • HTML5 technology
  • Instant messaging
  • Knowledge management
  • Microsoft Office integration
  • Multi-language
  • Performance reports
  • Prioritizing
  • Project management
  • Real time notifications
  • Search functionality
  • Security & encryption
  • Self service portal
  • Single sign on
  • Social recognition
  • Status tracking
  • Surveys & feedback
  • Team calendars
  • Third party integration
  • Time & attendance tracking
  • Visual analytics

Benefits

  • Facilitate communication between team members and field workers with the Blink messaging feature which allows users to create group conversations where they can share files and information, and search conversation history to find any missed interactions.

  • Manage security and compliance within Blink’s security measures which include data AES-256 encryption, threat monitoring, compliance rules management, auditing, Single Sign On (SSO), and multi-factor authentication.

  • Access workforce analytics to gain insight into employee engagement and highlight positive and negative relationships so that any issues can be anticipated and acted on accordingly.

  • Quickly find documents, messages, emails, and more using the unified search feature which allows users to search across all connected apps and platforms. Integrate with third party applications such as Office 365, Dropbox, G Suite, Salesforce, and more to search across accounts.

  • Build micro mobile-apps within Blink and convert existing web apps into mobile apps for things such as payments, timesheets, training, project management, absence tracking, knowledge search, and more.

  • Blink FAQs

    Blink FAQs

    Below are some frequently asked questions for Blink.

    Q. What type of pricing plans does Blink offer?

    Blink offers the following pricing plans:

    Starting from: $6.18/month

    Pricing model: Subscription

    Free Trial: Available

    Premium plans for Blink start at $6.18/user/month (billed monthly) or $3.40/user/month (billed annually). Custom enterprise plans are also available. Blink offers a free demo and a 45% discount for annual plans.

    Q. What are the main features of Blink?

    Blink offers the following features:

    • Absence management
    • Activity dashboard
    • Archiving & retention
    • Automatic notifications
    • Calendar sync with Google
    • Chat functionality
    • Collaboration tools
    • Collaborative workspace
    • Communication management
    • Compliance management
    • Cultural alignment
    • Custom forms
    • Dashboard creation
    • Data encryption
    • Discussion board
    • Document storage
    • Employee database
    • Employee guides
    • Employee portal
    • Employee self service
    • File sharing
    • File transfer
    • Full text search
    • HTML5 technology
    • Instant messaging
    • Knowledge management
    • Microsoft Office integration
    • Multi-language
    • Performance reports
    • Prioritizing
    • Project management
    • Real time notifications
    • Search functionality
    • Security & encryption
    • Self service portal
    • Single sign on
    • Social recognition
    • Status tracking
    • Surveys & feedback
    • Team calendars
    • Third party integration
    • Time & attendance tracking
    • Visual analytics

    Q. Who are the typical users of Blink?

    Blink has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Blink support?

    Blink supports the following languages:

    English

    Q. What type of pricing plans does Blink offer?

    Blink has the following pricing plans:

    Subscription

    Q. Does Blink support mobile devices?

    Blink supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Blink integrate with?

    Blink integrates with the following applications:

    Datadog, Dropbox Business, Jira, Microsoft 365, Pingdom, Salesforce Sales Cloud, ServiceNow, SharePoint, SuccessFactors, Zendesk

    Q. What level of support does Blink offer?

    Blink offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base