--- description: Detailed reviews on Epic based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Epic with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Epic Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [EMR Systems](/directory/56/electronic-medical-records/software) > [Epic](/software/112769/epiccare-emr) # Epic Canonical: https://www.getapp.ca/software/112769/epiccare-emr Page: 1 / 20\ Next: [Next page](https://www.getapp.ca/software/112769/epiccare-emr?page=2) > Epic is a cloud-based and on-premises EHR platform for hospitals and health systems, unifying clinical, operational, and financial. > > Verdict: Rated **4.4/5** by 457 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Epic \* Maintains a single comprehensive medical record per patient across all care settings, reducing fragmented data and supporting more informed clinical decision-making. \* Supports interoperability with external health systems and medical devices through standardized data exchange frameworks, broadening care coordination across organizational boundaries. \* Provides specialty-specific clinical modules for areas including oncology, cardiology, behavioral health, and emergency medicine, allowing workflows to align with discipline-specific requirements. \* Offers role-based configuration so clinical and administrative staff access only the tools and data relevant to their function, improving workflow efficiency. \* Includes a patient portal and mobile application that allow patients to schedule appointments, communicate with care teams, and access medical records directly. \* Delivers integrated billing and revenue cycle management tools that connect clinical documentation to financial workflows, reducing manual reconciliation between systems. \* Supplies population health analytics and reporting dashboards that aggregate data across patient populations, supporting quality improvement programs and regulatory reporting. \* Enables order management and clinical documentation within a single environment, reducing the need to switch between disparate systems during care delivery. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 457 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Epic Systems - **Founded**: 1979 ## Commercial Context - **Pricing Details**: Contact Epic Systems for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Danish, Dutch, English, Finnish, Spanish - **Available Countries**: Australia, Belgium, Canada, Denmark, Finland, Netherlands, Norway, Singapore, Switzerland, United Arab Emirates, United Kingdom, United States ## Features - Appointment Scheduling Software - Automated Scheduling - Billing & Invoicing - Charting - Claims Management Software - Claims Scrubbing - Client Portal - Coding Assistance - Compliance Management - Compliance Tracking - Customizable Templates - Decision Support Software - EDI Software - EMR/EHR - Electronic Payments - Financial Management Software - For Healthcare - For Medical Purposes - For Obstetrics & Gynecology - For Orthopedics ## Integrations (3 total) - Abridge - Haiku - SailPoint ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [EMR Systems](https://www.getapp.ca/directory/56/electronic-medical-records/software) ## Related Categories - [EMR Systems](https://www.getapp.ca/directory/56/electronic-medical-records/software) - [Medical Practice Management Software](https://www.getapp.ca/directory/67/medical-practice/software) - [Long Term Care Software](https://www.getapp.ca/directory/911/long-term-care/software) - [Patient Management Software](https://www.getapp.ca/directory/901/patient-management/software) - [Medical Billing Software](https://www.getapp.ca/directory/64/medical-billing/software) ## Alternatives 1. [Fusion](https://www.getapp.ca/software/108867/pediatric-therapy-emr) — 4.3/5 (722 reviews) 2. [Carepatron](https://www.getapp.ca/software/2048864/care-patron) — 4.4/5 (860 reviews) 3. [ModMed](https://www.getapp.ca/software/116447/ema) — 4.5/5 (568 reviews) 4. [Tebra](https://www.getapp.ca/software/102859/tebra) — 4.0/5 (1391 reviews) 5. [AestheticsPro](https://www.getapp.ca/software/106341/aestheticspro) — 4.5/5 (685 reviews) ## Reviews ### "Always evolving to meet the needs of clinicians and patients" — 5.0/5 > **Karina** | *March 25, 2024* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Epic has regular updates to make charting more efficient and easier. > > **Cons**: There are limits to using the smart phrases in the SOAP note template for daily notes. ----- ### "Best EMR on the market" — 5.0/5 > **Verified Reviewer** | *August 14, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: It allows me to address patient concerns, chart and chat with co workers, there is built in support systems, different levels of affordability. You can customize things to your liking. It has built in biling. > > **Cons**: It can be overwhelming with all of the clicks and all of the access points for the same needs. The screen is very busy and there are alot of colors and screen shots. > > I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well streamlined and options are so customizable. It is the best emr I have ever worked with ----- ### "Epic Review" — 3.0/5 > **Cynthia** | *April 7, 2025* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: Can see other medical charts, used widely in Chicago so more convenient. > > **Cons**: Cannot open more than 2 patient charts, and has a lot of glitches/times where it is slow. ----- ### "Patient care Easier" — 4.0/5 > **Rhema** | *April 27, 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: I really appreciate that Epic has so many easy tabs of information - they are user friendly indeed. I've been using it for many years now, it is so easy to use when looking for lab results, imaging, appointments for my patients. > > **Cons**: What I like least about Epic is that it can at times feel clunky when trying to look for items for multiple patients. > > Overall it has been a great addition to my work while caring for patients. As I help coordinate patients care, EPIC has made this job easier to support them. ----- ### "Epic Makes Life Easier" — 5.0/5 > **Ashlyn** | *January 28, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate about patients\! > > **Cons**: My company has not had any negative impacts or complaints when using Epic. All features have benefits that help aid in patient care. > > Epic is the best medical documentation system that I have used and makes documentation easier in a sometimes hectic work setting. ----- Page: 1 / 20\ Next: [Next page](https://www.getapp.ca/software/112769/epiccare-emr?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/112769/epiccare-emr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data