--- description: Detailed reviews on Rocket.Chat based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Rocket.Chat with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Rocket.Chat Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/335/web-collaboration/software) > [Rocket.Chat](/software/112763/rocket-chat) # Rocket.Chat Canonical: https://www.getapp.ca/software/112763/rocket-chat Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/112763/rocket-chat?page=2) > Rocket.Chat Secure CommsOS® is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications, ensuring uncompromising security, compliance, and operational efficiency for governments, defense, and critical infrastructure organizations operating in high-stakes e > > Verdict: Rated **4.3/5** by 156 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Rocket.Chat Rocket.Chat provides organizations with a highly secure, customizable communication platform designed for regulated and mission-critical environments. Key benefits include end-to-end encryption, self-hosted or air-gapped deployment options, and full data ownership for maximum privacy and compliance. It supports team collaboration, voice/video, federation, and AI-powered workflows while integrating with existing enterprise systems. Open-source architecture avoids vendor lock-in and enables deep customization. The platform is optimized for government, defense, commercial enterprises, and critical infrastructure teams that require sovereign communications, operational resilience, and full data control. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 156 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Rocket.Chat - **Location**: Porto Alegre, US - **Founded**: 2016 ## Commercial Context - **Pricing model**: Per User (Free version available) - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - AI Copilot - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audio Calls - Automated Responses - Autoresponders - Brainstorming - Call Recording Software - Call Routing - Call Tracking Software - Call Transfer - Canned Responses - Chat/Messaging - Chatbot Software - Collaboration Tools - Communication Management - Conferencing ## Integrations (17 total) - Cloud Whatsapp - Collaboard - Confluence - Drupal - GitHub - Google Calendar - Google Drive - Google Meet - HubSpot CRM - Instagram - Jira - Jitsi - Pexip Video platform - Telegram - Twitter/X ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.getapp.ca/directory/335/web-collaboration/software) ## Related Categories - [Collaboration Software](https://www.getapp.ca/directory/335/web-collaboration/software) - [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software) - [Instant Messaging & Chat Software](https://www.getapp.ca/directory/320/instant-messaging-chat/software) - [Unified Communications Software](https://www.getapp.ca/directory/599/unified-communications/software) - [Team Communication Software](https://www.getapp.ca/directory/1257/team-communication/software) ## Alternatives 1. 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[Hiver](https://www.getapp.ca/software/20502/hiver) — 4.7/5 (148 reviews) ## Reviews ### "Rocket.Chat the easy way of communicating" — 5.0/5 > **Joram** | *May 21, 2019* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: rocket chat allows multiple users to join and collaborate in channels that allows for free flow of communication on a regular basis, it is a very interactive tool for project managers to communicate to large number of people and to allow them to share information freely. one can also use rocket chat to send direct messages to users who have access to the rocket chat platformone can download rocket chat on the mobile platform both Android and iOS and on desktop both for Windows, macOS and Linux > > **Cons**: sometimes if the app fails you have to use the browser to log in > > a company may use rocket chart as its own patform or channel of communication and collaboration and it will be useful since its fast and friendly to use and work with ----- ### "User Friendly" — 5.0/5 > **Giridhar** | *February 8, 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Best User Interface Easy Installation and Easy to use Chat Bot Support Third Party Integration Public/Privates Rooms Can create ultimate number of groups Can also Display overall profile information Web Push/ Push Notifications (Automatic) Light Speed and fast responsive messenger Themes available > > **Cons**: Can add more themes and GIF images to it It'll be good if you share your recent updates on it like about your software updates or about your new versions > > I have been using Rocket.Chat web application since 11 months and still going god with it. Best responsive design and live push notifications and will intimate us through Mail if we needed. Can also display overall information about our colleagues in their profile section and can also avail 2-factor authentication if needed. Also have chat bot integration and third party integration ----- ### "Good corporate chat software, but it can be better" — 3.0/5 > **Verified Reviewer** | *January 30, 2020* | Banking | Recommendation rating: 6.0/10 > > **Pros**: This software has web version and desktop version. I can create private and public conversation groups. Colleagues mentioned in conversations receive notifications quickly. The icon library is large. > > **Cons**: - It is not possible to search for images and texts within the conversation. - Most of the time, I can't attach a file. - There is no library of the images exchanged. - It is difficult to locate old texts. - There is no sending of audios. - No voice and video conversations. > > I've used a lot of corporate chat chats. This is software that needs to be improved. It has few resources. ----- ### "Best chat tool for organisations" — 4.0/5 > **Sandeep** | *March 26, 2019* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: We can use Rocket.Chat to communicate directly, that is one to one, or we can use it for group chats. The user interface is very user friendly. The best thing about this software is that it is an open source product. I can chat with my colleagues even if I am not in the office. It also has a web version which makes it easy when the desktop application is not working > > **Cons**: We can not drag and drop files in the group chats, we have to open the file attachment window to open an file. Sometimes while chatting, in the middle of the chat the desktop application hangs a lot. > > I can discuss with my group about the ongoing projects without visiting each and every employee working on same project. Apart from project we can also discuss the problems faced during any phase of the development. ----- ### "Rock solid business chat application with strong community support" — 5.0/5 > **Michael** | *July 24, 2018* | Recommendation rating: 10.0/10 > > **Pros**: The team behind Rocket.Chat delivers an ongoing effort to improve the software and add new features. Feature requests and bug reports are handled professionally. You can deploy the server on premises or in the cloud. It also has lots of clients (Android, iOS, Windows, Mac OSX, ... and of course web\!) Most of the admin settings can be configured via the web interface. I use Rocket.Chat within a docker container and Traefik for SSL termination and proxy. Works like a charm. > > **Cons**: Administration is not that easy and the documentation sometimes lacks in depth descriptions. Some functionality is not yet available in all clients. > > A free chat communication system which I can host by myself for data security reasons. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/112763/rocket-chat?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/112763/rocket-chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data