---
description: Detailed reviews on VirtualPBX based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare VirtualPBX with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: VirtualPBX Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [VirtualPBX](/software/1127/virtual-pbx)

# VirtualPBX

Canonical: https://www.getapp.ca/software/1127/virtual-pbx

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> Get Unlimited Minutes, Text Messaging, and a VoIP Device for $18/mo\*\*\*\*\* Save up to 80% off business VoIP today\!
> 
> Verdict: Rated **4.7/5** by 37 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of VirtualPBX

\- Integrates with 3000+ Business Apps&#10;- Includes 40+ Advanced Features&#10;- US-Based Support&#10;- 99.999% Uptime Guarantee&#10;- Plans Starting at $18/mo

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 37 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: VirtualPBX
- **Location**: San Jose, US
- **Founded**: 1997

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: VirtualPBX offers monthly and annual payment options.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, Mexico, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Responses
- Automatic Call Distribution
- CRM Software
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring

## Integrations (14 total)

- Asana
- Clio
- Dropbox Business
- Freshdesk
- Gmail
- Google Calendar
- Google Sheets
- HubSpot CRM
- Microsoft Teams
- Salesforce Platform
- Shopify
- Slack
- Trello
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)

## Related Categories

- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)
- [SMS Marketing Software](https://www.getapp.ca/directory/1291/sms-marketing/software)
- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [Softphone Software](https://www.getapp.ca/directory/1493/softphone/software)

## Alternatives

1. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (866 reviews)
2. [800.com](https://www.getapp.ca/software/2008915/800-com) — 4.7/5 (322 reviews)
3. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (916 reviews)
4. [3CX](https://www.getapp.ca/software/103409/3cx) — 4.4/5 (465 reviews)
5. [RingEX](https://www.getapp.ca/software/105173/ringcentral-mvp) — 4.2/5 (1202 reviews)

## Reviews

### "Years of outstanding service" — 5.0/5

> **Andrew** | *March 20, 2024* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: The products and services are great but the level of service is exemplary.
> 
> **Cons**: Some international numbers (few) are not available through them but are available elsewhere.
> 
> 9 years using them and only good things to report.

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### "Great Product & Great Customer Service" — 5.0/5

> **Joshua** | *May 28, 2024* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: The two best things about VirtualPBX is (1) the ease of use, and (2) they're top notch customer support.
> 
> **Cons**: I miss the ability (that was in a previous generation of VirtualPBX) for the auto attendant to listen for faxes on every line.  That is a great tool that is no longer offered, but needs to be re-implemented.
> 
> So far, our experience has been great. The transition to VOIP from landline phones happened seamlessly and we had great service getting setup.

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### "Champion review" — 5.0/5

> **Susan** | *April 19, 2024* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: I love how easy it is to send and receive faxes and I’m extremely impressed with customer support
> 
> **Cons**: I don’t have anything in particular in this area
> 
> My experience is very good with customer service

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### "VirtualPBX review" — 5.0/5

> **jamieal** | *January 4, 2022* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Software is great and could bring great success to call centers that are just developing love it
> 
> **Cons**: Nothing bad about this software it is excellent and has a lot to offer

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### "Love our phone system" — 5.0/5

> **Monique** | *April 19, 2024* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use and your staff, they are always there to help when I have questions or need to make changes.
> 
> **Cons**: There is no least about this service, it has always performed well
> 
> It has been a great experience working with our phone system through VirtualPBX.  We have always had our questions answered quickly and thoroughly and feel comfortable with the product.

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## Links

- [View on GetApp](https://www.getapp.ca/software/1127/virtual-pbx)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/1127/virtual-pbx> |
| de-AT | <https://www.getapp.at/software/1127/virtual-pbx> |
| en | <https://www.getapp.com/it-communications-software/a/business-voip/> |
| en-AE | <https://www.getapp.ae/software/1127/virtual-pbx> |
| en-AU | <https://www.getapp.com.au/software/1127/virtual-pbx> |
| en-CA | <https://www.getapp.ca/software/1127/virtual-pbx> |
| en-GB | <https://www.getapp.co.uk/software/1127/virtual-pbx> |
| en-IE | <https://www.getapp.ie/software/1127/virtual-pbx> |
| en-NZ | <https://www.getapp.co.nz/software/1127/virtual-pbx> |
| en-SG | <https://www.getapp.sg/software/1127/virtual-pbx> |
| en-ZA | <https://www.getapp.za.com/software/1127/virtual-pbx> |
| es | <https://www.getapp.es/software/1127/virtual-pbx> |
| es-CL | <https://www.getapp.cl/software/1127/virtual-pbx> |
| es-CO | <https://www.getapp.com.co/software/1127/virtual-pbx> |
| es-MX | <https://www.getapp.com.mx/software/1127/virtual-pbx> |
| fr | <https://www.getapp.fr/software/1127/virtual-pbx> |
| fr-BE | <https://fr.getapp.be/software/1127/virtual-pbx> |
| fr-CA | <https://fr.getapp.ca/software/1127/virtual-pbx> |
| nl | <https://www.getapp.nl/software/1127/virtual-pbx> |
| nl-BE | <https://www.getapp.be/software/1127/virtual-pbx> |

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