--- description: Detailed reviews on Eleo based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Eleo with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Eleo Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Donation Management Software](/directory/167/donation-management/software) > [Eleo](/software/112597/eleo) # Eleo Canonical: https://www.getapp.ca/software/112597/eleo Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/112597/eleo?page=2) > Eleo is a cloud-based donor management software which allows nonprofit organizations to track donors, enter gifts, create mailings, manage events, integrate online donation pages and more > > Verdict: Rated **4.9/5** by 172 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Eleo Eleo’s database allows users to record contact and donor information in personal profiles, enter and track gifts, manage acknowledgements, evaluate solicitation and fundraising methods, and more. Tailored contact lists can be generated for event announcements, appeals, and other communications, with users able to define selection criteria and modify results to fine-tune lists. To ensure that donation acknowledgements are completed in a timely manner, Eleo includes a Mailing Wizard through which users can create mailings following a step-by-step process, and a Mailing Dashboard which allows users to monitor any thank-you letters to be processed. Users can record volunteer availability, knowledge, and skills, track their activities and hours, create volunteering opportunities, manage communications, assign volunteers to jobs, and more. Eleo’s built-in reports can be customized using filters, and custom reports can be created from scratch using the Report Writer. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 172 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Community Software Solutions - **Location**: Princeton, US - **Founded**: 1991 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Up to 2500 donor records: $39/month Up to 5000 donor records: $59/month Up to 10000 donor records: $99/month Up to 12500 donor records: $139/month Up to 15000 donor records: $159/month Up to 20000 donor records: $199/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Accounting Integration - Accounting Software - Activity Dashboard - Ad hoc Reporting - Alumni Management Software - CRM Software - Calendar Management - Campaign Analytics - Campaign Management Software - Campaign Planning - Campaign Segmentation - Committee Management - Communication Management - Compliance Management - Contact Database - Contact Management Software - Contribution Tracking - Credit Card Processing - Customizable Branding ## Integrations (9 total) - Constant Contact - Google Calendar - Google Maps - Mailchimp - Meta for Business - Microsoft Excel - PayPal Enterprise Payments - QuickBooks Online - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Donation Management Software](https://www.getapp.ca/directory/167/donation-management/software) ## Related Categories - [Donation Management Software](https://www.getapp.ca/directory/167/donation-management/software) - [Fundraising Software](https://www.getapp.ca/directory/169/fundraising/software) - [Nonprofit CRM Software](https://www.getapp.ca/directory/1517/nonprofit-crm/software) - [Grant Management Software](https://www.getapp.ca/directory/170/grant-management/software) - [Nonprofit Software](https://www.getapp.ca/directory/775/nonprofit/software) ## Alternatives 1. [DonorPerfect](https://www.getapp.ca/software/91736/donorperfect-fundraising-software) — 4.5/5 (1415 reviews) 2. [Bloomerang](https://www.getapp.ca/software/103573/bloomerang) — 4.7/5 (1287 reviews) 3. [Donorbox](https://www.getapp.ca/software/108833/donorbox) — 4.8/5 (625 reviews) 4. [DonorSnap](https://www.getapp.ca/software/103381/donorsnap) — 4.6/5 (414 reviews) 5. [Neon CRM](https://www.getapp.ca/software/90665/neoncrm-by-z2-systems-inc) — 4.3/5 (618 reviews) ## Reviews ### "Great for small nonprofits" — 5.0/5 > **Syreeta** | *November 13, 2023* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: Great for size of our company Great customer service > > **Cons**: More options for form design Reports could be easier to understand how to create ----- ### "Eleo delivers lots of bang for very few bucks (i.e., a great price)\!" — 5.0/5 > **Susan** | *March 23, 2022* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Eleo handles all of our donor/constituent database needs. We track all donations, create campaigns, and create and track our fundraising events. We are able to integrate with Constant Contact for digital marketing to our contacts. I really like that you can see all of the Eleo components from the screen and the main Navigation bar. It is easy to see, learn, and understand all of these components. > > **Cons**: Looking forward to additional features to be added, such as letterhead on Thank You letter templates and some report improvements. Eleo is always making improvements and encourages suggestions from users. > > Support is A+++. Kind, helpful, and knowledgeable. Be sure to take the Inside Eleo webinars to keep improving your ability to get the most out of Eleo. There is so much there\! I like that each aspect of donor management (running a campaign, sending it out via email, entering or receiving online donations, and tracking the results) is covered by Eleo. One-Stop Shop\! ----- ### "Efficiently gets the job done" — 5.0/5 > **Erin** | *December 14, 2018* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: I love there is documentation of what i need and who i need it from and everyone can see it at any point in time > > **Cons**: It was a little confusing at first to navigate but once you get into the swing of things it gets easier to use ----- ### "Eleo allows our 3-man Grants Team function like they're 20 members strong" — 5.0/5 > **Alhassan** | *July 19, 2021* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The contact management system is really very responsive and comprehensive. Seamless flow of information throughout the system allows for real time updates of the activity history of each contact in our database. This makes it very easy to tailor outreach and relationship-nurturing efforts to each contact. > > **Cons**: The pricing model could be broken down into several more subscription packages that allows more features the higher you go instead of just varying the number of records that can be processed per package type. For campaigns that yield much smaller individual contributions but not necessarily higher overall totals, this can be quite unbalanced. > > Out of the 5 different donor management software we use across our organization, Eleo consistently ranks in the top 2 in terms of donor satisfaction with reports and communications from assigned team members. The online resources are also quite comprehensive and shortens our training times for volunteers during peak fundraising seasons. ----- ### "Best customer service out there\!\!" — 5.0/5 > **Emily** | *June 4, 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Eleo is very affordable, especially for a small nonprofit like us\! They always have the best customer service. If I ever have an issue, I hear back within the hour with the help I need and also tutorials\! > > **Cons**: Eleo works best on Google Chrome. I prefer to use Mozilla firefox, so this is my biggest con; however, it is an easy fix and not a problem to work around\! > > Eleo is affordable and meets all of our business needs. They have the best customer service around, and I can easily speak with a person or get a quick email response if I have an issue\! Definitely recommend. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/112597/eleo?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/112597/eleo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data