--- description: Detailed reviews on Column Case Management based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Column Case Management with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Column Case Management Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/124/legal-case-management/software) > [Column Case Management](/software/112341/column-case-management) # Column Case Management Canonical: https://www.getapp.ca/software/112341/column-case-management > Column Case Management is a web-based investigation management solution designed for law enforcement, financial services, and investigative industries > > Verdict: Rated **4.3/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Column Case Management Manage records, documents and evidence with Column Case Management’s secure file storage and utilize the advanced search tool for improved information access. Track each case and compare to other cases of similar or related crimes. Ensure data is safe with Column Case Management’s security measures including SSL encryption, role-based data access and permissions, auditable data to ensure compliance, and more. Utilize the self service portal to submit incident reports or requests and track their progress. Allow customers to help themselves by creating a self-service knowledge-base and FAQs. Manage business processes and improve consistency by automating and customizing workflows including duplicate detection, data reconciliation, auditing, and prioritization of cases. See a snapshot of workload with Column Case Management’s reporting tools which allow users to drill down into cases by incident type or investigator, build ad hoc reports, and create custom dashboards to aid with business decisions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 3 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Column Case Management LLC - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$20,000.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Column Case Management for pricing information. info@columncase.com - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audit Management - Audit Trail - Case Management Software - Compliance Management - Contact Management Software - Court Management Integration - Crime Scene Management - Criminal Database - Customizable Forms - Data Management Software - Data Visualization Software - Document Management Software - Document Storage - Evidence Management - Field Reporting - Incident Management Software ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Legal Case Management Software](https://www.getapp.ca/directory/124/legal-case-management/software) ## Related Categories - [Legal Case Management Software](https://www.getapp.ca/directory/124/legal-case-management/software) - [Law Enforcement Software](https://www.getapp.ca/directory/983/law-enforcement/software) - [Investigation Management Software](https://www.getapp.ca/directory/1025/investigation-management/software) ## Alternatives 1. [Filevine](https://www.getapp.ca/software/106217/filevine) — 4.4/5 (286 reviews) 2. [SmartAdvocate](https://www.getapp.ca/software/108441/smartadvocate) — 4.7/5 (125 reviews) 3. [Logikcull](https://www.getapp.ca/software/101549/logikcull) — 4.6/5 (269 reviews) 4. [CaseFleet](https://www.getapp.ca/software/107569/casefleet) — 4.7/5 (39 reviews) 5. [Legal Files](https://www.getapp.ca/software/9283/legal-files) — 4.5/5 (31 reviews) ## Reviews ### "Case Management Implementation" — 4.0/5 > **Verified Reviewer** | *June 14, 2019* | Insurance Software | Recommendation rating: 8.0/10 > > **Pros**: The software helps us prioritize and manage various problems we have in our organization. The software has been implemented on the AR framework and integrates with BMC/Remedy to automatically create a case record for us to complete our investigation. Our investigation includes storing documentation and adding data to better quantify the issue. > > **Cons**: Support in a large corporate environment--with different security, processes, and architecture--proves to be difficult. That said, Column IT appears to be receptive and committed to obtaining feedback and bettering their overall processes. ----- ### "Column Case Investigative Review" — 5.0/5 > **Cheryl** | *May 23, 2019* | Law Enforcement Software | Recommendation rating: 10.0/10 > > **Pros**: Very user friendly. It is very easy for the investigators and auditors to keep track of everything that has been assigned to them and at any given time they can see just where things are at on a specific investigation. > > **Cons**: At this time there is really nothing that I can say. > > The Column Case Management System is perfect to manage an investigation from start to finish. Anything related to an investigation is saved in Column. We don't even keep hard copies once the documents are saved in Column. The Journal entries tell the story of the investigation. We did a customization to request and generate subpoenas right from Column. What a time saver and once again, very user friendly. ----- ### "Overall usability and satisfaction" — 4.0/5 > **John** | *May 28, 2019* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: This application is extremely robust. There's not much it can't do. Not to mention, if it can't do it OOTB, it can be customized (albeit at a cost) to do what you need it to. But, having said that, i think the biggest advantage Column has against most (if not all) of their competitors, is the use of Float/Concurrent licenses. this brings the overall yearly maintenance costs drastically down, as compared to their competition. > > **Cons**: The customization aspect get get very pricey. Although I believe in later versions of the application, upgrades don't take additional customizations, in our situation currently, it will cost us additional money for us to upgrade so the same customizations remain in the latest version. > > We use this application for our Non-IT Help Desks. Basically, if you're not the IT shop, you're using Column Case Management. It is the best suited application for this scenario. Many want to go the route of ITSM suite for this, but it's not optimal. ITSM suites align IT services with lines of business, which limits its use when only being used with a line of business. ## Links - [View on GetApp](https://www.getapp.ca/software/112341/column-case-management) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data