Guesty
About Guesty
Guesty is a globally renowned, all-in-one property management software designed specifically for professional short-term and vacation rental companies operating across multiple booking sites. This platform redefines property management by centralizing activities and automating repetitive, time-consuming operations, enabling users to scale their businesses efficiently.
At its core, Guesty's property management software (PMS) offers a comprehensive suite of features that cater to every aspect of property management. The Channel Manager is a standout tool, allowing users to manage various booking channels like Airbnb, HomeAway, Booking.com, VRBO, and Expedia from one central location. This integration simplifies management and increases efficiency significantly.
The Multi-Calendar feature is a game-changer for property managers. It displays all reservations, regardless of the booking source, on a single, easy-to-navigate dashboard. This unified view enables managers to control pricing and availability across all listings seamlessly, ensuring maximum occupancy and revenue.
Guesty's Unified Inbox revolutionizes communication with guests. It consolidates all messages, whether via email, SMS, or Airbnb, into a single thread. This feature not only streamlines communication but also provides reservation information relevant to each guest for quick reference.
Automation Tools in Guesty are designed to save time and enhance guest experiences. These tools automate routine guest communications, respond to booking inquiries, notify guests about payment collection, generate reviews, and much more.
Reporting and Analytics Tools are another vital component of Guesty’s offering. They enable property managers to track commissions, build revenue reports, and view other crucial data. Users can create, save, and share customized reports to analyze and monitor their business success.
The Mobile Management App extends the power of Guesty to mobile devices, allowing managers to utilize its tools on-the-go. The app includes Task Management features, enabling staff coordination and progress monitoring, vital for efficient operations.
Guesty also facilitates the promotion of listings through a Branded Booking Website, which synchronizes with all listings from the user's account. This feature enhances the visibility and reach of properties.
Payment Processing in Guesty is secure and user-friendly. The platform supports the receipt and collection of payments and allows for the scheduling of auto-payments. Additionally, it enables users to automatically log transactions, send invoices, and view balances.
The Owners Portal is a unique feature where users can share and visualize data with homeowners. This portal also allows homeowners to reserve time in their properties, adding an extra layer of convenience.
Lastly, Guesty's 24/7 Guest Communication Services ensure that guest inquiries and support needs are always addressed promptly by a team of customer service experts, available round the clock.
With direct integrations with major OTAs like Airbnb, Booking.com, TripAdvisor Rentals, Agoda, Rentals United, and a vast array of third-party resources, Guesty stands as a comprehensive solution for managing short-term property rentals effectively and effortlessly.
Pricing starting from:
US$23.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Guesty
- Reduce time spent on routine tasks by 50% with Guesty's advanced automation tools.
- Centralize operations and enhance team collaboration with all activities and information accessible in one platform.
- Expand market reach and increase bookings by seamlessly exporting listings to numerous major OTAs.
- Create your own branded website with Guesty, driving direct bookings and significantly cutting OTA fees.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$23.00/month
- Free Version
- Free Trial
- Subscription
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Features
Total features of Guesty: 134
Alternatives
Smoobu

Booking Automation

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Reviews
Already have Guesty?
Software buyers need your help! Product reviews help the rest of us make great decisions.

- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best Vacation Rental Software
Reviewed on 2024-07-01
My overall experience has been a great one!
My overall experience has been a great one!
Pros
There are so many things. Guesty is the best! There is nothing I need to accomplish with airbnb that Guesty does not provide.
Cons
I can't think of anything really. I had an issue with connecting vrbo to my Guesty account but this was taken care of within a few days.
Response from Guesty
Thanks, Gayon! Helping our customers thrive is what motivates us every day at Guesty.
- The Guesty Team
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Look no further, Guesty is the clear choice!
Reviewed on 2024-03-09
Pros
Guesty has gone above and beyond to tailor their services to our unique needs. Everyone we work with has been fantastic--namely our onboarder [sensitive content hidden]. Additionally, Guesty's Help Center is truly unmatched--it's next to impossible to find an issue they don't have an article to support.
Cons
Not really a true "con", but since we do 30-day minimum stays only, having the ability to use Price Optimizer by month versus nighly adjustments would be nice.
Response from Guesty
Thanks, Dominick! Helping our customers thrive is what motivates us every day at Guesty.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Stay away from this
Reviewed on 2024-05-05
Pros
When it worked and had no issues, it was grerat but it was very rare.
Cons
I am extremely dissatisfied with the level of customer support at Guesty. Response times are significantly delayed, often taking days to address issues, which is further complicated by the use of automated bots that prematurely close out tickets. Additionally, accessing my data has become nearly impossible, as it feels like it's being held hostage. The API performance is also disappointing, with frequent outages that lead to major synchronization issues.
I urge an urgent review and improvement of these critical aspects to enhance user experience.
Response from Guesty
Hi Nicholas,
We apologize for the inconvenience you've encountered. Your feedback is important to us, and we're eager to understand your specific concerns and find solutions. Please share your contact details, including your email, so we can reach out to you as soon as possible to address any issues you're facing,
Thanks,
The Guesty Team
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
We highly recommend Guesty
Reviewed on 2024-10-06
We use Guesty to manage a number of vacation rentals and our lives are easier since we started...
We use Guesty to manage a number of vacation rentals and our lives are easier since we started using it.
Pros
Guesty has been great for all our rental needs.
Cons
We have absolutely no complaints about this software.
Response from Guesty
Hi Nicole,
Your glowing 5-star review is greatly appreciated. Thank you for sharing your experience and helping others discover our platform.
Thanks,
The Guesty Team
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Thank you Guesty
Reviewed on 2024-02-10
Pros
The support we get when we have questions or issues is GREAT. They reply so fast and do their best to help.
I also like the design and layout of the platform
Cons
The fact that information changes place - sometimes custom fields are moved for example. Also, when you try to edit more than 2 custom fields at a time, it will not save.
Response from Guesty
Hi Elisa, we are glad to have been able to make things easier for you. Have a great day!
Guesty FAQs
Below are some frequently asked questions for Guesty.Q. What type of pricing plans does Guesty offer?
Guesty offers the following pricing plans:
- Starting from: US$23.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Guesty either charges a percentage of the booking fee received from each property or charges users a fixed fee per property each month.
Q. Who are the typical users of Guesty?
Guesty has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Guesty support?
Guesty supports the following languages:
Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Greek, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Slovak, Spanish
Q. Does Guesty support mobile devices?
Guesty supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Guesty integrate with?
Guesty integrates with the following applications:
Beyond, PriceLabs, Properly, Rentals United, Stripe
Q. What level of support does Guesty offer?
Guesty offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for Guesty.
- Real Estate Property Management Software
- Hospitality Property Management Software
- Property Management Software
- Vacation Rental Software
- Hotel Management Software
- Channel Management Software
- Lease Management Software
- Property Management Accounting Software
- Campground Management Software
- Reservations Software
- Motel Software
- Apartment Management Systems