About Guesty

Guesty is a globally renowned, all-in-one property management software designed specifically for professional short-term and vacation rental companies operating across multiple booking sites. This platform redefines property management by centralizing activities and automating repetitive, time-consuming operations, enabling users to scale their businesses efficiently.
At its core, Guesty's property management software (PMS) offers a comprehensive suite of features that cater to every aspect of property management. The Channel Manager is a standout tool, allowing users to manage various booking channels like Airbnb, HomeAway, Booking.com, VRBO, and Expedia from one central location. This integration simplifies management and increases efficiency significantly.
The Multi-Calendar feature is a game-changer for property managers. It displays all reservations, regardless of the booking source, on a single, easy-to-navigate dashboard. This unified view enables managers to control pricing and availability across all listings seamlessly, ensuring maximum occupancy and revenue.
Guesty's Unified Inbox revolutionizes communication with guests. It consolidates all messages, whether via email, SMS, or Airbnb, into a single thread. This feature not only streamlines communication but also provides reservation information relevant to each guest for quick reference.
Automation Tools in Guesty are designed to save time and enhance guest experiences. These tools automate routine guest communications, respond to booking inquiries, notify guests about payment collection, generate reviews, and much more.
Reporting and Analytics Tools are another vital component of Guesty’s offering. They enable property managers to track commissions, build revenue reports, and view other crucial data. Users can create, save, and share customized reports to analyze and monitor their business success.
The Mobile Management App extends the power of Guesty to mobile devices, allowing managers to utilize its tools on-the-go. The app includes Task Management features, enabling staff coordination and progress monitoring, vital for efficient operations.
Guesty also facilitates the promotion of listings through a Branded Booking Website, which synchronizes with all listings from the user's account. This feature enhances the visibility and reach of properties.
Payment Processing in Guesty is secure and user-friendly. The platform supports the receipt and collection of payments and allows for the scheduling of auto-payments. Additionally, it enables users to automatically log transactions, send invoices, and view balances.
The Owners Portal is a unique feature where users can share and visualize data with homeowners. This portal also allows homeowners to reserve time in their properties, adding an extra layer of convenience.
Lastly, Guesty's 24/7 Guest Communication Services ensure that guest inquiries and support needs are always addressed promptly by a team of customer service experts, available round the clock.
With direct integrations with major OTAs like Airbnb, Booking.com, TripAdvisor Rentals, Agoda, Rentals United, and a vast array of third-party resources, Guesty stands as a comprehensive solution for managing short-term property rentals effectively and effortlessly.

Pricing starting from:

US$23.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Guesty

- Reduce time spent on routine tasks by 50% with Guesty's advanced automation tools.
- Centralize operations and enhance team collaboration with all activities and information accessible in one platform.
- Expand market reach and increase bookings by seamlessly exporting listings to numerous major OTAs.
- Create your own branded website with Guesty, driving direct bookings and significantly cutting OTA fees.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, Cyprus, France, Germany and 13 others

Supported Languages

Chinese, Croatian, Czech, Danish, Dutch and 12 others

Pricing starting from:

US$23.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Guesty Software - Channel Manager
Guesty Software - Mutli-Calendar
Guesty Software - Unified Inbox
Guesty Software - Analytics Tools
Guesty Software - GuestyPay Solutions
Guesty Software - Accounting Tools
Guesty Software - Reporting Tools
Guesty Software - Multi-Unit Management
Guesty Software - OpenAPI
Guesty Software - Direct Reservations
View 11 more
Guesty video
Guesty Software - Channel Manager
Guesty Software - Mutli-Calendar
Guesty Software - Unified Inbox
Guesty Software - Analytics Tools
Guesty Software - GuestyPay Solutions
Guesty Software - Accounting Tools
Guesty Software - Reporting Tools
Guesty Software - Multi-Unit Management
Guesty Software - OpenAPI
Guesty Software - Direct Reservations

Features

Total features of Guesty: 134

  • 1099 Preparation
  • API
  • Accounting Software
  • Accounts Payable Software
  • Accounts Receivable Software
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Campaign Management Software
  • Cash Flow Management
  • Channel Analytics
  • Channel Management Software
  • Client Portal
  • Commission Management
  • Communication Management
  • Communications Management
  • Contact Management Software
  • Content Management System (CMS) Software
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support Software
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard Software
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management Software
  • Document Storage
  • Dynamic Pricing
  • Electronic Payments
  • Email Management Software
  • Employee Management
  • Expense Tracking
  • Extended Stay
  • Financial Management Software
  • Financial Reporting Software
  • For Property Managers
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • General Ledger
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Guest Tracking
  • Housekeeping Management
  • Inbox Management
  • Income & Balance Sheet
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Lead Management Software
  • Listing Management
  • Maintenance Management Software
  • Maintenance Scheduling
  • Marketing Automation Software
  • Mobile Access
  • Multi-Channel Campaigns
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Property
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Online Reservations
  • Opportunity Management
  • Order Management Software
  • Owner Portal
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing Software
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Portfolio Management
  • Price/Margin Management
  • Promotions Management
  • Property Database
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Invoicing
  • Reminders
  • Rental Management
  • Rental Property Management Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management Software
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Short/Long Term Rental
  • Single Property
  • Social Media Integration
  • Task Management Software
  • Tenant Management
  • Tenant Tracking
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • Trust Accounting Software
  • User Management
  • Vendor Management Software
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management Software

Alternatives

Smoobu

4.5
#1 Alternative to Guesty
Smoobu syncs all your booking portals, such as Airbnb, Booking.com, VRBO, Trip.com, Agoda etc, automatically. One...

Booking Automation

4.9
#2 Alternative to Guesty
Booking Automation is a property management software that helps businesses manage front desk, housekeeping, online...

Escapia

4.6
#3 Alternative to Guesty
Escapia is vacation rental software for managing reservations, accounting, property listings. maintenance, housekeeping,...

Tokeet

3.8
#4 Alternative to Guesty
Tokeet is a cloud-based vacation rental management system which includes tools for channel management, reservation...

Reviews

Overall rating

4.3 /5
(300)
Value for Money
4.1/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support Software
4.1/5

Already have Guesty?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 300
Gayon
Gayon
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Vacation Rental Software

Reviewed on 2024-07-01

My overall experience has been a great one!

My overall experience has been a great one!

Pros

There are so many things. Guesty is the best! There is nothing I need to accomplish with airbnb that Guesty does not provide.

Cons

I can't think of anything really. I had an issue with connecting vrbo to my Guesty account but this was taken care of within a few days.

Response from Guesty

Thanks, Gayon! Helping our customers thrive is what motivates us every day at Guesty.

- The Guesty Team

Dominick
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Look no further, Guesty is the clear choice!

Reviewed on 2024-03-09

Pros

Guesty has gone above and beyond to tailor their services to our unique needs. Everyone we work with has been fantastic--namely our onboarder [sensitive content hidden]. Additionally, Guesty's Help Center is truly unmatched--it's next to impossible to find an issue they don't have an article to support.

Cons

Not really a true "con", but since we do 30-day minimum stays only, having the ability to use Price Optimizer by month versus nighly adjustments would be nice.

Response from Guesty

Thanks, Dominick! Helping our customers thrive is what motivates us every day at Guesty.

Nicholas
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Stay away from this

Reviewed on 2024-05-05

Pros

When it worked and had no issues, it was grerat but it was very rare.

Cons

I am extremely dissatisfied with the level of customer support at Guesty. Response times are significantly delayed, often taking days to address issues, which is further complicated by the use of automated bots that prematurely close out tickets. Additionally, accessing my data has become nearly impossible, as it feels like it's being held hostage. The API performance is also disappointing, with frequent outages that lead to major synchronization issues.

I urge an urgent review and improvement of these critical aspects to enhance user experience.

Response from Guesty

Hi Nicholas,

We apologize for the inconvenience you've encountered. Your feedback is important to us, and we're eager to understand your specific concerns and find solutions. Please share your contact details, including your email, so we can reach out to you as soon as possible to address any issues you're facing,

Thanks,
The Guesty Team

Nicole
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

We highly recommend Guesty

Reviewed on 2024-10-06

We use Guesty to manage a number of vacation rentals and our lives are easier since we started...

We use Guesty to manage a number of vacation rentals and our lives are easier since we started using it.

Pros

Guesty has been great for all our rental needs.

Cons

We have absolutely no complaints about this software.

Response from Guesty

Hi Nicole,

Your glowing 5-star review is greatly appreciated. Thank you for sharing your experience and helping others discover our platform.

Thanks,
The Guesty Team

Elisa
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Thank you Guesty

Reviewed on 2024-02-10

Pros

The support we get when we have questions or issues is GREAT. They reply so fast and do their best to help.
I also like the design and layout of the platform

Cons

The fact that information changes place - sometimes custom fields are moved for example. Also, when you try to edit more than 2 custom fields at a time, it will not save.

Response from Guesty

Hi Elisa, we are glad to have been able to make things easier for you. Have a great day!

Showing 5 reviews of 300 Read all reviews

Guesty FAQs

Below are some frequently asked questions for Guesty.

Guesty offers the following pricing plans:

  • Starting from: US$23.00/month View Pricing Plans
  • Pricing model: Subscription
  • Free Trial: Available

Guesty either charges a percentage of the booking fee received from each property or charges users a fixed fee per property each month.

Guesty has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Guesty supports the following languages:

Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Greek, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Slovak, Spanish

Guesty supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Guesty integrates with the following applications:

Beyond, PriceLabs, Properly, Rentals United, Stripe

Guesty offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Guesty.