--- description: Detailed reviews on Keela based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Keela with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Keela Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Nonprofit Software](/directory/775/nonprofit/software) > [Keela](/software/112165/keela) # Keela Canonical: https://www.getapp.ca/software/112165/keela Page: 1 / 14\ Next: [Next page](https://www.getapp.ca/software/112165/keela?page=2) > Keela is a fundraising CRM that unifies fundraising and donor communications. Keela’s uniquely powerful solution bridges the gap between fundraising and comms, allowing nonprofits to improve donor relations through targeted, multi-channel approaches. > > Verdict: Rated **4.3/5** by 314 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Keela Users can manage their list of donors, projects, and contacts, as well as perform any email marketing all from the same platform. The centralized dashboard and inbox give users an instant snapshot of their responsibilities, allowing them to stay on top of their various tasks, follow-ups, and messages. Keela’s CRM system allows users to manage their contacts, and track their relationships and latest donation activity. Users can collect donations securely as well as issue receipts and thank you notes to donors automatically. Campaign management tools help users design and send marketing material to supporters, as well as monitor campaign engagement. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 314 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Aplos - **Location**: Fresno, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$160.00 - **Pricing model**: Usage Based - **Pricing Details**: Keela offers tiered pricing plans based on the number of contacts managed. Pricing is displayed in US Dollars (USD). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United States ## Features - ACH Payment Processing - Access Controls/Permissions - Accounting Integration - Accounting Software - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Approval Process Control - Budget Management - Budgeting/Forecasting - CRM Software - Calendar Management - Campaign Analytics - Campaign Management Software - Campaign Planning - Campaign Segmentation - Collaboration Tools - Committee Management - Communication Management ## Integrations (10 total) - Aplos - BitPay - Eventbrite - Gmail - PayPal - QuickBooks Online - Raisely - Stripe - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Nonprofit Software](https://www.getapp.ca/directory/775/nonprofit/software) ## Related Categories - [Donation Management Software](https://www.getapp.ca/directory/167/donation-management/software) - [Nonprofit Software](https://www.getapp.ca/directory/775/nonprofit/software) - [Fundraising Software](https://www.getapp.ca/directory/169/fundraising/software) - [Nonprofit CRM Software](https://www.getapp.ca/directory/1517/nonprofit-crm/software) - [Nonprofit Project Management Software](https://www.getapp.ca/directory/2875/project-management-software-for-nonprofits/software) ## Alternatives 1. [Donorbox](https://www.getapp.ca/software/108833/donorbox) — 4.8/5 (629 reviews) 2. [DonorPerfect](https://www.getapp.ca/software/91736/donorperfect-fundraising-software) — 4.5/5 (1482 reviews) 3. [Givebutter](https://www.getapp.ca/software/114523/givebutter) — 4.8/5 (872 reviews) 4. [Zeffy](https://www.getapp.ca/software/2046275/zeffy) — 4.8/5 (497 reviews) 5. [Bonterra Network for Good](https://www.getapp.ca/software/2035471/bonterra-guided-fundraising) — 4.6/5 (938 reviews) ## Reviews ### "Keela has been highly responsive and quick to evolve to meet the practical needs of its customers." — 5.0/5 > **Leigh** | *January 11, 2018* > > **Pros**: I like the simplicity of Keela however, it's important to point out that the simplicity doesn't compromise how useful the tool is. They've stripped down the CRM model to make it exactly what fundraisers at small and medium size charity need and got rid of all the extra widgets that just make tracking donor data unnecessarily complicated. We have also greatly appreciated the quick response time of the support team. Multiple features that we have suggested would be useful have shown up in new iterations of the product and the team regularly checks in with us to make sure that we are happy. > > **Cons**: The dashboard isn't the best. I would appreciate being able to customize it to be able to see the information that is important to you at a glance. ----- ### "Easy to use CRM" — 4.0/5 > **Katrina** | *May 27, 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The best CRM I've used in my 12+ years of nonprofit work. It's easy to create reports, send mass communications, develop forms, and track grants. > > **Cons**: I can't add images to the mobile donation form; however, it's not that big of a deal. I submitted a request, and hopefully I will see that feature soon. > > Keela is an easy-to-use CRM and has been great overall. We got it for the grant tracker, and they have expanded its features, which is a plus\! ----- ### "Some great, some just okay, basics are lacking\!" — 3.0/5 > **Riley** | *July 25, 2024* | Nonprofit Organization Management | Recommendation rating: 4.0/10 > > **Pros**: When selecting a new CRM Keela stood out to me due to the fact that it is highly customizable. For our needs, this was essential and it has lived up to my expectations in this area where many other options would not have fit our needs. The forms are beautiful and easy to customize. I like that it integrates easily with Paypal and Stripe. From a donor experience perspective, Keela is a huge upgrade from our previous CRM which was very important to us and a big reason why we switched. I've also found the customer support team to be responsive and helpful, and they seem to be constantly working on improving the platform which I appreciate\! It never takes long to get a response and they will work with you to support you as much as you need. > > **Cons**: Surprisingly, Keela's basic functions are where it lacks the most. Accurate and easy to use search bar? No way. Intuitive reporting? Nope. Mobile functionality? None. I didn't even think to consider these features when making my selection because I assumed that all platforms would be at least decent in these most basic arenas and I was weighing the bells and whistles. Keela's bells and whistles are fantastic, but the basics are sorely lacking. I know it is a relatively new database so I'm optimistic that improvements will continue to be made. > > Keela has an excellent customer support team that is responsive and helpful and I do feel that they take user feedback seriously. That said, I wish I had made a different selection when choosing a new CRM. We're sticking with Keela for now in part because it is a huge undertaking to switch to a new database. If I could turn back time I would have chosen a more established company. If Keela is able to make some improvements to the basics they will have our business for a long time. ----- ### "Great product\!" — 5.0/5 > **James** | *May 21, 2026* | Publishing | Recommendation rating: 10.0/10 > > **Pros**: It's an easy to use platform that provides solid analytics and suggestions for future fundraising initiatives. The donation forms are pretty easy to set up and for donors to use. Customer support has been excellent, and it's pretty good value for the money. > > **Cons**: Creating segments and automated communication could be a little more intuitive than it is at the moment, but I know they are working on that. ----- ### "Everything in one Place\!" — 5.0/5 > **Margaret** | *May 21, 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I like that it has all the elements we need to manage our nonprofit functions in one place and is easy to use. > > **Cons**: There is one feature, being able to do customized donor letters on the fly that would be really nice. There is a pretty easy work-a-round but that is one thing we'd like to see. > > We have been using it for over 5 years and manage about 1,000 contacts now. It makes it easy to communicate with our volunteers and donors and manages all of our donations, tax letters, and interactions quickly and easily. ----- Page: 1 / 14\ Next: [Next page](https://www.getapp.ca/software/112165/keela?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/112165/keela) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data