Rippling

The #1 Rated Platform for Payroll, Benefits, HR & IT

4.9 /5 (527 reviews) Write a Review!

Rippling Overview

What is Rippling?

Rippling makes it easy to manage your company's Payroll, Benefits, HR, and IT—all in one, modern platform. It brings all of your employee systems and data together, and helps automate your busy work.

Take onboarding, for example. With Rippling, you can just click a button, and in 90 seconds set up a new hires’ payroll, health insurance, 401K, work computer, and third-party apps — like Slack, Zoom, and Office 365 — 100% online and paperlessly.

And that's just one reason why Rippling is The #1 Rated HR & IT Software.

Rippling Overview

Pricing

Starting from
$35.00/month

Pricing options

Free Trial
Subscription
Value for money

Rippling Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

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Rippling screenshot: Rippling Dashboard: Your employees home for their payroll, benefits, documents, devices, apps, and more. Rippling screenshot: Rippling Payroll: Run payroll in 90 seconds. Pay employees and contractors anywhere. File your taxes automatically. Rippling screenshot: Rippling Benefits Administration: Easily manage your people's Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits—all in one, online place. Rippling screenshot: Time Off & PTO Tracking Rippling screenshot: Org Chart Rippling screenshot: Reports & Graphs: Easily create any report imaginable, and visualize them with custom graphs. You can track compensation changes, employee turnover, workforce diversity, and more. Rippling screenshot: Single Sign-On allows your employees to access all of their SaaS apps in 1-click, right from their Rippling dashboard. Rippling screenshot: Rippling Mobile Device Management allows you to easily buy, set up, secure, and manage your employee's computers and devices—100% remotely. Rippling screenshot: Rippling Mobile Device Management allows you to easily buy, set up, secure, and manage your employee's computers and devices—100% remotely. Rippling screenshot:

Rippling Reviews

Rippling Reviews

Overall rating
4.9
/
5
Excellent
500

Very good
18

Average
3

Poor
5

Terrible
1

Value for Money
4.8
Features
4.9
Ease of Use
4.9
Customer Support
4.8
98% recommended this app
Scott G.

Great product, friendly service

Rippling makes it easy for my employees to get paid, track PTO, do open enrollment for healthcare and it handles all the tax/compliance stuff with ease.


Derrick M.

Rippling is fantastic! Best software product I’ve used in years

Fantastic. Everything from the implementation to our daily use, this has been one of the best product purchases I’ve ever made. Plus, my boss ([SENSITIVE CONTENT HIDDEN]
) absolutely loves Rippling and has even talked about it at our board meeting! Good stuff all around and I have recommended it to at least a dozen colleagues in my local market.


Nathan N.

Best Payroll Service


Marcus A.

Horrible service and on boarding

Their system is nothing more than the API hub to other third-party service providers. You're paying to connect to your other services through their interface, which costs additional for each service on a per-person level. There are many more affordable solutions with better interface and customer service. To prove how outdated and horrible their system is, they declined my payment (even though I provided my full account info with their rep on the phone that was chewing on the phone, letting me figure everything out instead of trying to help me). I tried to reach my rep, that he disappeared. Due to the inconsistency and the low-level onboarding, I decided to cancel and not proceed with the service. Right after I canceled the service, they went into my account and started to withdraw money without my consent! I doubt that any of these reviews are legitimate. I have found the same reviews on different channels, basically plagiarized.


Lindsey B.

Best HR Tool I've Used

My overall experience with Rippling is really positive. I honestly can't recommend this product enough (and I do recommend it often!). I have been burned by many HR and Payroll systems in the past. I didn't think a simple, easy-to-use product existed but here we are. Thank you, Rippling!


Scott G.
Industry: Publishing
Company size: 13-50 Employees

Great product, friendly service

Used Daily for 6-12 months
Reviewed on 12/20/2019
Review Source: Capterra

Rippling makes it easy for my employees to get paid, track PTO, do open enrollment for healthcare and it handles all the tax/compliance stuff with ease.

Pros

Rippling's Payroll is seamless and easy and their support in setting everything up (and transferring from my old provider was flawless). We manage our Benefits, PTO, Payroll, Worker's Comp all through their software. For benefits and Worker's Comp, it integrates with third parties seamlessly (our health insurance broker and a Worker's Comp company Rippling works with). But overall, I've appreciated their service above all else - requests are quickly and politely answered (not like my previous provider)

Cons

The reporting features leave a lot to be desired, but I can see them improving as they go. Today's payroll run surfaced a brand new report that wasn't there just two weeks ago, so I'm hopeful this is an area they are devoting more attention to.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Derrick M.
Industry: Information Technology & Services
Company size: 51-200 Employees

Rippling is fantastic! Best software product I’ve used in years

Used Daily for 6-12 months
Reviewed on 5/21/2020
Review Source: Capterra

Fantastic. Everything from the implementation to our daily use, this has been one of the best product purchases I’ve ever made. Plus, my boss ([SENSITIVE CONTENT HIDDEN]
) absolutely loves Rippling and has even talked about it at our board meeting! Good stuff all around and I have recommended it to at least a dozen colleagues in my local market.

Pros

The automations, integrations, and ease of use are second to none. Important tasks (i.e. onboarding a new employee) used to take me an hour and a half to complete with our prior vendor (due to disconnected workflows, confusing product layout, etc) and it now takes me less than 10 min with Rippling. Transformational.

Cons

The only con i can point to is not being able to just call into a customer support number for important issues (to speak to a live person), but the support email is monitored regularly, so it definitely makes up for any negatives. They also recently instituted a Pod system to support issues and it has been a great experience. It also appears they have recently hired account managers, which tells me they continue to scale the organization and add the appropriate team members for additional support. Good stuff all around.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nathan N.
Industry: Accounting
Company size: 2-10 Employees

Best Payroll Service

Used Weekly for 6-12 months
Reviewed on 6/19/2020
Review Source: Capterra

Pros

Integrations. Rippling will integrated with the most important 3rd parties to make the HR of your company simple. The integration with benefit providers make this worth every penny. The set up and implementation of the benefits is too easy. I recently set up medical insurance and it was too easy.

Cons

If you want customer support you have to look at a help center/ forum instead of calling a live person. I haven't really needed to use it, but normally it is frustrating when I want to get something resolved quickly and I can't talk to anyone.

With that being said, anytime I haven't been able to figure something out or needed support, I have emailed my rep that helped me set up my system and he was quick to respond and help me get what I needed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Marcus A.
Industry: Financial Services
Company size: 13-50 Employees

Horrible service and on boarding

Used Daily for 1-5 months
Reviewed on 11/19/2019
Review Source: GetApp

Their system is nothing more than the API hub to other third-party service providers. You're paying to connect to your other services through their interface, which costs additional for each service on a per-person level. There are many more affordable solutions with better interface and customer service. To prove how outdated and horrible their system is, they declined my payment (even though I provided my full account info with their rep on the phone that was chewing on the phone, letting me figure everything out instead of trying to help me). I tried to reach my rep, that he disappeared. Due to the inconsistency and the low-level onboarding, I decided to cancel and not proceed with the service. Right after I canceled the service, they went into my account and started to withdraw money without my consent! I doubt that any of these reviews are legitimate. I have found the same reviews on different channels, basically plagiarized.

Pros

I didn't like anything once I signed up.

Cons

-ZERO Customer Service
-Horrible Onboarding for someone who advocates themselves as an onboarding service
-Constant upsell for every single thing in the system, even after I selected the everything from their highest level package there is still cost for even a simple API for your email or Salesforce and much more!
-User Interface is extremely outdated
-Functionality is exaggerated.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Lindsey B.
Industry: Automotive
Company size: 51-200 Employees

Best HR Tool I've Used

Used Daily for 6-12 months
Reviewed on 4/17/2020
Review Source: Capterra

My overall experience with Rippling is really positive. I honestly can't recommend this product enough (and I do recommend it often!). I have been burned by many HR and Payroll systems in the past. I didn't think a simple, easy-to-use product existed but here we are. Thank you, Rippling!

Pros

The software is really easy to use for both our administrators and employees and the user interface is beautiful. It was relatively painless to implement and integrate into our business. It's a really smart system – based on past experience with other systems, I was skeptical that Rippling could really handle everything that was promised to us in our sales demos but it has fully met my expectations!

Onboarding and offboarding are quick and easy, and payroll basically runs itself. It also integrates nicely with most of our SaaS tools, which makes provisioning accounts really simple. It's amazing to be able to use one system to manage all of our HR, Payroll, Benefits and IT.

The best part is, Rippling continues to get better and better. They are constantly releasing new products, updates, and upgrades. They really listen to our product feature requests and are quick to make enhancements.

Cons

There really aren't any cons; however, if I had to say what I liked the least, it would be not having a direct phone number to call for immediate help. With that said, their online support team is super responsive and our dedicated CSM is willing to schedule calls with us if needed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.8/10
Based on 527 user ratings
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Rippling Pricing

Rippling Pricing

Starting from
$35.00/month
Free Trial
Subscription
Value for money
Value for Money
4.8/5
Based on 527 user ratings
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Rippling Features

Rippling Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.9/5
Based on 527 user ratings
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Categories

Additional information for Rippling

Additional information for Rippling

Key features of Rippling

  • All-in-One HR Platform (HRIS)
  • Benefits Administration
  • Contractor Management
  • Document Tracking
  • Employee App Access & Identity Management
  • Employee Computer & Device Management
  • Employee Onboarding & Offboarding
  • Full-Service Payroll & Tax Filing
  • Org Chart
  • Single-Sign On & Password Manager
  • Time & Vacation Tracking

Benefits

⭑ Manage all of your HR and IT in one, online place
⭑ Onboard new hires in 90 seconds
⭑ Integrate with over 500 apps
⭑ Save over 50 hours per month on administrative work

Rippling FAQs

Rippling FAQs

Below are some frequently asked questions for Rippling.

Q. What type of pricing plans does Rippling offer?

Rippling offers the following pricing plans:

Starting from: $35.00/month

Pricing model: Subscription

Free Trial: Not Available

Q. What are the main features of Rippling?

Rippling offers the following features:

  • All-in-One HR Platform (HRIS)
  • Benefits Administration
  • Contractor Management
  • Document Tracking
  • Employee App Access & Identity Management
  • Employee Computer & Device Management
  • Employee Onboarding & Offboarding
  • Full-Service Payroll & Tax Filing
  • Org Chart
  • Single-Sign On & Password Manager
  • Time & Vacation Tracking

Q. Who are the typical users of Rippling?

Rippling has the following typical customers:

Small Business, Non Profit, Mid Size Business

Q. What languages does Rippling support?

Rippling supports the following languages:

English

Q. What type of pricing plans does Rippling offer?

Rippling has the following pricing plans:

Subscription

Q. Does Rippling support mobile devices?

Rippling supports the following devices:

Android, iPhone

Q. What other apps does Rippling integrate with?

Rippling integrates with the following applications:

GoodHire, Lattice, Lessonly, Small Improvements, TSheets, TimeWorksPlus, Trainual, Veryfi - AI bookkeeper, Xoxoday Empuls, Xoxoday Plum

Q. What level of support does Rippling offer?

Rippling offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base