About Workshop Software

Workshop Software provides a platform for complete workshop, garage or auto shop management. With Workshop Software, users can manage all the front end workflow of their workshop including booking, job management, quotes, invoices, inspections, and much more, and access complete vehicle history and data.

Workshop Software includes service reminders, stock control, customer and supplier management, business reports, plus much more, as well as direct integration with all the major accounting packages including Quickbooks Online and Xero.

Integration to the major automotive systems.

Pricing starting from:

US$59.99/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Workshop Software

  • Manage jobs, invoices, and quotes with the booking tool.

  • Communicate with customers through automatic SMS or email reminders.

  • Integrate with third party platforms such as Xero, QuickBooks and more.

  • Mobile apps are available for on-the-go data access and input.

  • Invoice customers, process payments, and manage finances within Workshop Software.

  • Online bookings to keep your customers coming back to your workshop.

  • Customer portal for your clients to access all their data in one place, saving you hours of work each month.

  • Powerful Inspections that win you more work

  • Put the power into your own hands with the mobile phone app that allows you to manage photos, time clocking, update invoices, vehicle details and history plus much more.

  • Free Mobile phone app. All mobile phone app users are free.

  • Video support to keep your customer connected. Super simple way to take videos and send them to your customer to ensure confidence in your workshop, plus get upsells from your clients.

  • Easily manage your customers including a full communication centre, vehicle history, followups and more.

  • Supplier management including stock ordering, and receiving.

  • Product management to ensure you have the right part at the right time at the right price.

  • Backed by a global team with over 100 combined hours of working directly in workshops.

  • We're there to help you along the way with free support and onboard coaching.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Canada, India, United Kingdom, United States

    Supported Languages

    English, Spanish

    Pricing starting from:

    US$59.99/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Workshop Software Software - Dashboard
    Workshop Software Software - Customer search
    Workshop Software Software - Customer invoicing
    Workshop Software Software - Mobile App
    Workshop Software Software - Calendar day view
    Workshop Software Software - Calendar Month view
    Workshop Software Software - Jobs overview
    Workshop Software Software - Reminder text templates
    Workshop Software Software - Invoice creation
    View 11 more
    Workshop Software video
    Workshop Software video
    Workshop Software Software - Dashboard
    Workshop Software Software - Customer search
    Workshop Software Software - Customer invoicing
    Workshop Software Software - Mobile App
    Workshop Software Software - Calendar day view
    Workshop Software Software - Calendar Month view
    Workshop Software Software - Jobs overview
    Workshop Software Software - Reminder text templates
    Workshop Software Software - Invoice creation

    Features

    Total features of Workshop Software: 34

    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Billing & Invoicing
    • CRM Software
    • Communication Management
    • Customer Database
    • Customer History
    • Data Import/Export
    • Employee Scheduling Software
    • Estimating
    • Inspection Management
    • Inventory Management Software
    • Job Tracking
    • Labor Cost Reporting
    • Labor Rates
    • Maintenance Scheduling
    • Multi-Location
    • Order Management Software
    • Parts Management
    • Point of Sale (POS)
    • Progress Tracking
    • Purchase Order Management
    • Quotes/Estimates
    • Reminders
    • Reporting & Statistics
    • Service History
    • Third-Party Integrations
    • Time Tracking Software
    • User Management
    • VIN Lookup
    • Work Order Management
    • Workflow Management Software

    Alternatives

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    Shop Boss

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    Shopware

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    Reviews

    Overall rating

    4 /5
    (71)
    Value for Money
    4.1/5
    Features
    3.9/5
    Ease of Use
    4.1/5
    Customer Support Software
    4.0/5

    Already have Workshop Software?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 71
    Matthew
    Matthew
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Workshop Software has been a great addition to our business, well designed for Mechanics

    Reviewed on 2018-01-15

    Vehicle logs and details are brilliant. It has helped in tracking jobs and providing history for...

    Vehicle logs and details are brilliant. It has helped in tracking jobs and providing history for machines/vehicles

    Pros

    The fields available to record details regarding vehicle details, vehicle logs are excellent, user friendly
    Very happy with the software and the updates that are always happening to improve the software. Different from using accounting based software

    Response from Workshop Software

    Great to hear that you're getting great value from Workshop Software.

    The vehicle history and details on vehicles are such an integral part of running a workshop. You would be doing yourself a dis-service if you used an accounting package to run a workshop.

    It's sometimes not until you see this in action and have it working in your shop, that you see the full potential and wonder how you might have lived without this in the past.

    All the best for your future in your business and with Workshop Software.

    Thanks again.
    James Mitchell
    CEO Workshop Software

    Dave
    Overall rating
    • Industry: Automotive
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great software with constant improvement

    Reviewed on 2019-10-17

    Pros

    Very user friendly , nice clean look with very little clutter. They're always adding improvements and are open to suggestions. Having experienced hard drive failure, it's great to know all the information is cloud based so no more worrying about back ups etc. Plus you can access the program from anywhere in the world so it's easy to monitor things while you're away. The loan car option is an easy way to keep tabs on who and when your car was loaned out, for when the dreaded photo turns up in the mail.

    Cons

    There really is nothing to pick on. The only hurdle is getting to know your way around the program but the more you use it the easier it is. Not every feature will be relevant to every user but it's good to have options.

    Alternatives Considered

    Autosoft DMS

    Reasons for Choosing Workshop Software

    New business.

    Reasons for Switching to Workshop Software

    Better value for money. Clean look without a cluttered screen.
    Herb
    Overall rating
    • Industry: Automotive
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Not a great start with staff leaving during our setup & first few weeks & ongoing.

    Reviewed on 2018-01-20

    It helps us operate more efficiently, with invoicing etc & the email/sms features are great.

    It helps us operate more efficiently, with invoicing etc & the email/sms features are great.

    Pros

    Very user friendly for invoicing & general workshop management
    & Staff have always been friendly.

    Cons

    MYOB integration - has some issues (mainly balancing with w/shop). Cust credits go to Trade creditors & we have to do journals? Support calls on this have been unanswered on occassion.
    Reporting could be more specific, some don't have dates on them & we would like outstanding cust /suppliers balances with 30/60/90 days etc, we were unable to workout our top 20 customers etc for marketing purposes etc. Have made a few suggestions in previous support emails, but had no update.
    Probably need a better setup training system from the start rather than relying on youtube help solely.
    No Date/range on outstanding customer balances report . When balancing with MYOB I usually need to go back & get the outstanding balances - but i cant in workshop once the new month begins?.
    Begin & end date on some reports month-date-year? US style (EG; Sales By payment method report) not a big deal but could be consistent across all reports.
    Would love an Aged Trial Balance for Debtors/creditors 30/60/90 days ). It allows us to see what is owed to us or by us at a glance at any given time.
    Supplier Balance Report - is it possible to have a date range (easier to check off with each suppliers statements at the end of month) & total balance (to include all credits) for that date range?
    If credits arent allocated to an invoice, on the various reports (except cust outstanding balances) they dont show up in the overall balances.
    No report on a make/model of a vehicle.

    Response from Workshop Software

    Hi Herb,

    Thanks for your feedback.

    Not sure that we could do much about staff leaving ;-).

    Great to hear that Workshop Software is user friendly.

    Thanks for the suggestions, I'm sure you can appreciate that we cannot implement every suggestion that we get, and we prioritise what we feel might be best to add to the system.

    I wish you every success in the future of your business.

    Thank you

    James Mitchell
    CEO Workshop Software

    cathy
    Overall rating
    • Industry: Mechanical or Industrial Engineering
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    review

    Reviewed on 2022-01-20

    easy to use, back in the beginning i wish i had the opportunity to be trained by workshop software...

    easy to use, back in the beginning i wish i had the opportunity to be trained by workshop software direct, it would have been much better.

    Pros

    ease of finding products, search function is amazing

    Cons

    the fact that when you create a new product, when it goes across to myob, it does not take the description, therefore you have to do into myob and copy and paste description on every product you create.

    Raniera
    Overall rating
    • Industry: Automotive
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Very good program, love the constant updates that are relevant to what the customers want.

    Reviewed on 2018-01-17

    Pros

    1/ very relevant updates
    2/ easy to use
    3/ friendly help staff
    4/ company listens to the customers wants and updates as needed.
    5/ price doesnt change
    -can access info anywhere in world(i wish reporting was better with that though)

    Cons

    1/ reporting features are not good enough(needs to be specific)
    2/ inspections should be printed on to one sheet, not multiple sheets.
    3/ workshop software servers seem to slow down everyday around 3-5pm
    4/ have to constantly clear chrome history when program has problems
    5/ cant search for specific customer/ report info.
    6/ if internet goes down, no way to use system from desktop
    7/ cant customize jobsheets and invoices to suit our own systems, so they almost cant be used efficiently in our workshop.
    8/ needs more integrations for nz based parts suppliers.(BNT, PARTMASTER) (repco not a trade orientated store in nz).

    Response from Workshop Software

    Hi Raniera,

    Thank you for your feedback, appreciate you taking the time to provide this review.

    Good to hear that the system is easy to use and that the support team are looking after you.

    As for the reporting, might be good to get some specific info on that, as there are many reports in the system. Also, finding a specific customer? Not sure about that, as you can search for a customer top search bar that includes name, phone etc.

    Again, thanks for the feedback, appreciate it. All the best for your future success.

    James Mitchell
    CEO Workshop Software

    Showing 5 reviews of 71 Read all reviews

    Workshop Software FAQs

    Below are some frequently asked questions for Workshop Software.

    Workshop Software offers the following pricing plans:

    Bronze - $39.99month on Yearly Plan, $49.99/month Monthly Plan Silver - $59.99/month on Yearly Plan, $69.99/month Monthly Plan Gold - $79.99/month on Yearly Plan, $99.99/month Monthly Plan

    Workshop Software has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Workshop Software supports the following languages:

    English, Spanish

    Workshop Software supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Workshop Software integrates with the following applications:

    MYOB Business, Mailchimp, PartsTech, QuickBooks Online, QuickBooks Online Advanced, Xero

    Workshop Software offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for Workshop Software.