--- description: Detailed reviews on Workshop Software based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Workshop Software with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Workshop Software Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Auto Repair Software](/directory/202/auto-repair/software) > [Workshop Software](/software/112033/workshop-software-online) # Workshop Software Canonical: https://www.getapp.ca/software/112033/workshop-software-online Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/112033/workshop-software-online?page=2) > Workshop Software is cloud shop management software for auto repair: booking diary, job cards, parts, digital inspections, invoicing and payments, with QuickBooks Online and Xero sync. > > Verdict: Rated **4.0/5** by 77 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Workshop Software Manage the whole job in one place: bookings, quotes, job cards, invoices and payments. Win more approved work with digital inspections, photos and video sent straight to the customer. Bring customers back automatically with service, registration and booking reminders by SMS and email. Take online bookings from your website, day or night. Give customers a portal for their vehicle history, invoices and approvals. Keep the books straight with real-time two-way sync to QuickBooks Online and Xero. Order parts without leaving the job through PartsTech, Parts Authority and ProDemand. Get paid faster with WorkshopPay: online and in-person cards, Apple Pay, Google Pay and next-day payouts. Run the shop from the free Android and iOS app with time clocking, job status, photos and talk-to-text notes. See where the money is with Workshop Intelligence reporting on labor, parts and technician performance. Control stock with stock takes, reserve stock, serial number tracking and supplier invoicing. Run several sites from one system with shared customers, vehicles and products, plus franchise reporting. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 77 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Workshop Software - **Location**: Warriewood, Australia - **Founded**: 1984 ## Commercial Context - **Starting Price**: US$169.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: All prices in USD per shop, per month, not per user. Silver US$169/month, or US$149/month billed annually (US$1,788). Gold US$199/month, or US$179/month billed annually (US$2,148). Platinum US$299/month, or US$249/month billed annually (US$2,988). Additional office users US$20/month each. Mobile app users are free. Australian, UK and South African pricing is shown in local currency on the Workshop Software pricing page. Every plan starts with a 14-day free trial. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, Fiji, India, New Zealand, Samoa, Singapore, South Africa, Tonga, United Arab Emirates, United Kingdom, United States ## Features - API - Accounting Software - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - CRM Software - Chat/Messaging - Communication Management - Contact Database - Cost Tracking - Customer Database - Customer History - Customizable Reports - Data Import/Export - Document Management Software - Electronic Payments - Employee Scheduling Software - Employee Time Clock ## Integrations (11 total) - MYOB Business - Mailchimp - NAPA TRACS - PartsTech - Podium - ProDemand - QuickBooks Online - QuickBooks Online Advanced - Sage One - TireConnect - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Auto Repair Software](https://www.getapp.ca/directory/202/auto-repair/software) ## Alternatives 1. [ARI](https://www.getapp.ca/software/131559/ari) — 4.6/5 (660 reviews) 2. [AutoLeap](https://www.getapp.ca/software/2039015/autoleap) — 4.8/5 (744 reviews) 3. [AutoRepair Cloud](https://www.getapp.ca/software/124971/autorepair-cloud) — 4.9/5 (163 reviews) 4. [NAPA TRACS](https://www.getapp.ca/software/2057637/napa-tracs) — 4.2/5 (263 reviews) 5. [Torque360](https://www.getapp.ca/software/2063470/torque360) — 4.9/5 (50 reviews) ## Reviews ### "A great support for our business" — 4.0/5 > **Francine** | *April 1, 2022* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: We like that the service history on each product is kept for the customer, contractors are able to log in and check what units need servicing and recall invoices they may have misplaced. The recall system is invaluable in maintaining work during the quiet seasons. > > **Cons**: The stock does not sync with Xero or our online webpage (hard when using Xero first). Credits have to be manually added against invoices in Xero after allocating in W/S. > > Good, customer support is always on hand to help when we find a glitch and to work with us when we learn new systems and additions. ----- ### "Easy to use, dynamic and supportive" — 5.0/5 > **Alexander** | *January 15, 2018* | Recommendation rating: 10.0/10 > > **Pros**: Workshop software is a great one stop auto shop solution. The program is dynamic and always evolving to make workshop application easier and the daily operations smoother. We tried four systems for one month and 2 years ago choose workshop software. Whilst we don't utilize all features the systems we do are reliable and work faultlessly. Evolving - new features and benefits always getting implemented. Workshop software have improved all areas we have ever had concern with, within one phone call. Support - the support team are excellent and efficient Value - the annual fee is minuscule in comparison with other POS systems and the service and product are outstanding. I am a very happy workshop software user and would recommend to any mechanical workshop > > **Cons**: From time to time the system can run very slowly, namely Friday afternoon between 5 - 6pm when we are at our busiest. It is from workshop software end as all other systems we use run at normal speed. Otherwise no fault in system. ----- ### "It has the bones of a great program, but very slow at bringing in simple features that would benefit" — 2.0/5 > **Annita** | *January 16, 2018* | Transportation/Trucking/Railroad | Recommendation rating: 4.0/10 > > **Pros**: The program has the potential to be a great cost effective program for small businesses. The vehicle tracking is good, and the recent introduction of email log is good too. > > **Cons**: There are some features that if added would make Workshop Software a great grogram for small businesses. It still is a bit clunky for a program that has been around for a while. The ability to customise Invoices and to edit processed invoices would make life so much easier for our business. Also if the App was abled to be used for booking parts in and out instead of only timesheets, would make business a lot more steamline and stop profit slipping throught the cracks. Also if it had the ability to update prices of parts from recent purchases would be good too. ----- ### "Very good program, love the constant updates that are relevant to what the customers want." — 4.0/5 > **Raniera** | *January 17, 2018* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: 1/ very relevant updates 2/ easy to use 3/ friendly help staff 4/ company listens to the customers wants and updates as needed. 5/ price doesnt change -can access info anywhere in world(i wish reporting was better with that though) > > **Cons**: 1/ reporting features are not good enough(needs to be specific) 2/ inspections should be printed on to one sheet, not multiple sheets. 3/ workshop software servers seem to slow down everyday around 3-5pm 4/ have to constantly clear chrome history when program has problems 5/ cant search for specific customer/ report info. 6/ if internet goes down, no way to use system from desktop 7/ cant customize jobsheets and invoices to suit our own systems, so they almost cant be used efficiently in our workshop. 8/ needs more integrations for nz based parts suppliers.(BNT, PARTMASTER) (repco not a trade orientated store in nz). ----- ### "Time-saving and flexible" — 4.0/5 > **Lia** | *May 13, 2019* | Sporting Goods | Recommendation rating: 8.0/10 > > **Pros**: So much easier to use than our old system\! The main search function is helpful, and it's great to be able to record multiple vehicles (or, in our case, bicycles) under individual customers. Being able to email invoices and job notes directly to customers is a huge bonus, too. There have also been several updates and upgrades since we first started using the program, which have been great; WS seem to be consistently striving to improve the platform. > > **Cons**: We have had some set-up difficulties (our issues with Xero still aren't resolved), and some of our support tickets have taken a while to be solved. (Others have been quickly attended to, though; it's usually related to the complexity of each issue.) The online manual is also a bit limited; for example, it will tell you how to access a report but not how to fully interpret it. That being said, the support staff have always been friendly to deal with, and seem to be doing their best to help us. On the wish-list front, it would be great to be able to export reports such as follow-ups to Excel as you can't do much with a PDF, and we also need a way to print out barcode labels for our retail shopfront. Hopefully these improvements will be rolled out at some point\! We remain optimistic. > > Although we are only five months into our subscription, Workshop Software has already saved us a lot of time when it comes to stock entry and customer management. We haven't yet utilised the full extent of program, but are looking forward to finding even more benefits. It's also encouraging to deal with a company which actually listens and takes feedback on board; it's definitely appreciated. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/112033/workshop-software-online?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/112033/workshop-software-online) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data