About Workshop Software

Workshop Software provides a platform for complete workshop, garage or auto shop management. With Workshop Software, users can manage all the front end workflow of their workshop including booking, job management, quotes, invoices, inspections, and much more, and access complete vehicle history and data.

Workshop Software includes service reminders, stock control, customer and supplier management, business reports, plus much more, as well as direct integration with all the major accounting packages including Quickbooks Online and Xero.

Integration to the major automotive systems.

Pricing starting from:

US$59.99/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Workshop Software

  • Manage jobs, invoices, and quotes with the booking tool.

  • Communicate with customers through automatic SMS or email reminders.

  • Integrate with third party platforms such as Xero, QuickBooks and more.

  • Mobile apps are available for on-the-go data access and input.

  • Invoice customers, process payments, and manage finances within Workshop Software.

  • Online bookings to keep your customers coming back to your workshop.

  • Customer portal for your clients to access all their data in one place, saving you hours of work each month.

  • Powerful Inspections that win you more work

  • Put the power into your own hands with the mobile phone app that allows you to manage photos, time clocking, update invoices, vehicle details and history plus much more.

  • Free Mobile phone app. All mobile phone app users are free.

  • Video support to keep your customer connected. Super simple way to take videos and send them to your customer to ensure confidence in your workshop, plus get upsells from your clients.

  • Easily manage your customers including a full communication centre, vehicle history, followups and more.

  • Supplier management including stock ordering, and receiving.

  • Product management to ensure you have the right part at the right time at the right price.

  • Backed by a global team with over 100 combined hours of working directly in workshops.

  • We're there to help you along the way with free support and onboard coaching.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Canada, Fiji, India, New Zealand and 7 others

    Supported Languages

    English, Spanish

    Pricing starting from:

    US$59.99/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Workshop Software Software - Dashboard
    Workshop Software Software - Customer search
    Workshop Software Software - Customer invoicing
    Workshop Software Software - Mobile App
    Workshop Software Software - Calendar day view
    Workshop Software Software - Calendar Month view
    Workshop Software Software - Jobs overview
    Workshop Software Software - Reminder text templates
    Workshop Software Software - Invoice creation
    View 11 more
    Workshop Software video
    Workshop Software video
    Workshop Software Software - Dashboard
    Workshop Software Software - Customer search
    Workshop Software Software - Customer invoicing
    Workshop Software Software - Mobile App
    Workshop Software Software - Calendar day view
    Workshop Software Software - Calendar Month view
    Workshop Software Software - Jobs overview
    Workshop Software Software - Reminder text templates
    Workshop Software Software - Invoice creation

    Features

    Total features of Workshop Software: 34

    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Billing & Invoicing
    • CRM Software
    • Communication Management
    • Customer Database
    • Customer History
    • Data Import/Export
    • Employee Scheduling Software
    • Estimating
    • Inspection Management
    • Inventory Management Software
    • Job Tracking
    • Labor Cost Reporting
    • Labor Rates
    • Maintenance Scheduling
    • Multi-Location
    • Order Management Software
    • Parts Management
    • Point of Sale (POS)
    • Progress Tracking
    • Purchase Order Management
    • Quotes/Estimates
    • Reminders
    • Reporting & Statistics
    • Service History
    • Third-Party Integrations
    • Time Tracking Software
    • User Management
    • VIN Lookup
    • Work Order Management
    • Workflow Management Software

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    Reviews

    Overall rating

    4.0 /5
    (76)
    Value for Money
    4.1/5
    Features
    3.9/5
    Ease of Use
    4.1/5
    Customer Support Software
    4.0/5

    Already have Workshop Software?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 76
    Mark
    Mark
    Overall rating
    • Industry: Defense & Space
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    I would find it difficult to run my workshop without this software.

    Reviewed on 2018-01-19

    Pros

    Customer tracking, service reminder reports, Repco Navigator integration, SMS reminder service, easy to add users.

    Cons

    Customers unable to respond to SMS, when customer and/or vehicles are deleted from the software - they still present on the service reminder report, Customers receive SMS reminders for vehicles that have been deleted from the system - I pay for those SMS also. Even limited access user's can see dashboard and $ figures - I feel this should only be visible to the admin. Have to start job in order to order in parts - then the booking is closed and unable to be modified. I trialled the 'inspections' add on, I feel this was not yet re-fined enough to be offered as a pay for service - Would have liked to see a beta and/or trial version. Unable to remove customers if added multiple times by mistake, if any processed invoices are attached.

    Response from Workshop Software

    Hi Mark,

    Thanks for your feedback, appreciate you taking the time to respond.

    Great to hear that you could not live without Workshop Software.

    For the Dashboard, there is a setting on each user that allows you to show a full, or limited view of the Dashboard.

    I wish you every success in the future of your business.

    Thank you

    James Mitchell
    CEO Workshop Software

    Francine
    Overall rating
    • Industry: Mechanical or Industrial Engineering
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    A great support for our business

    Reviewed on 2022-04-01

    Good, customer support is always on hand to help when we find a glitch and to work with us when we...

    Good, customer support is always on hand to help when we find a glitch and to work with us when we learn new systems and additions.

    Pros

    We like that the service history on each product is kept for the customer, contractors are able to log in and check what units need servicing and recall invoices they may have misplaced. The recall system is invaluable in maintaining work during the quiet seasons.

    Cons

    The stock does not sync with Xero or our online webpage
    (hard when using Xero first). Credits have to be manually added against invoices in Xero after allocating in W/S.

    Annita
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 4.0 /10

    It has the bones of a great program, but very slow at bringing in simple features that would...

    Reviewed on 2018-01-16

    Pros

    The program has the potential to be a great cost effective program for small businesses. The vehicle tracking is good, and the recent introduction of email log is good too.

    Cons

    There are some features that if added would make Workshop Software a great grogram for small businesses. It still is a bit clunky for a program that has been around for a while. The ability to customise Invoices and to edit processed invoices would make life so much easier for our business. Also if the App was abled to be used for booking parts in and out instead of only timesheets, would make business a lot more steamline and stop profit slipping throught the cracks. Also if it had the ability to update prices of parts from recent purchases would be good too.

    Response from Workshop Software

    Hello Annita,

    Thank you for your feedback, appreciate you taking the time to provide feedback.

    Your suggestion around closed invoices is a security issue. We want to be sure that users can't change a closed invoice and then potentially open you up for fraud.

    You can keep the invoice open and only process it once you know it's right, and if you have to re-issue an invoice, you can simply copy, credit, and then re-issue a new invoice which takes just a few seconds to do.

    For booking in parts via the app, you can effectively do this by running Workshop Software in a browser via a large phone (e.g. iPhone Plus) or a tablet (e..g iPad).

    In relation to update the price of parts, you can do this from the supplier invoice.

    I hope these items help. If you've got any further questions, feel free to contact the support team.

    Best regards,

    James Mitchell
    CEO Workshop Software

    Matthew
    Matthew
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Workshop Software has been a great addition to our business, well designed for Mechanics

    Reviewed on 2018-01-15

    Vehicle logs and details are brilliant. It has helped in tracking jobs and providing history for...

    Vehicle logs and details are brilliant. It has helped in tracking jobs and providing history for machines/vehicles

    Pros

    The fields available to record details regarding vehicle details, vehicle logs are excellent, user friendly
    Very happy with the software and the updates that are always happening to improve the software. Different from using accounting based software

    Response from Workshop Software

    Great to hear that you're getting great value from Workshop Software.

    The vehicle history and details on vehicles are such an integral part of running a workshop. You would be doing yourself a dis-service if you used an accounting package to run a workshop.

    It's sometimes not until you see this in action and have it working in your shop, that you see the full potential and wonder how you might have lived without this in the past.

    All the best for your future in your business and with Workshop Software.

    Thanks again.
    James Mitchell
    CEO Workshop Software

    Verified Reviewer
    Overall rating
    • Industry: Automotive
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    User-friendly!

    Reviewed on 2019-09-17

    I can now multitask and have greater control over my time. I can do things more effectively and...

    I can now multitask and have greater control over my time. I can do things more effectively and efficiently with Workshop Software!

    Pros

    I am new user for this software and it really impressed me!
    never know that it can make my work so much easier because its easy to note down customer's data like multiple vehicles under the one individual customer. Besides that, I can even create invoice and email it directly to my customer. I am loving this software! well done!

    Cons

    the customer service is great even though some of the complicated issues might take up some time to solve it, but the waiting time is reasonable. so far so good as I am new user, will explore more.

    Showing 5 reviews of 76 Read all reviews

    Workshop Software FAQs

    Below are some frequently asked questions for Workshop Software.

    Workshop Software offers the following pricing plans:

    Bronze - $39.99month on Yearly Plan, $49.99/month Monthly Plan Silver - $59.99/month on Yearly Plan, $69.99/month Monthly Plan Gold - $79.99/month on Yearly Plan, $99.99/month Monthly Plan

    Workshop Software has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Workshop Software supports the following languages:

    English, Spanish

    Workshop Software supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Workshop Software integrates with the following applications:

    MYOB Business, Mailchimp, PartsTech, QuickBooks Online, QuickBooks Online Advanced, Xero

    Workshop Software offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for Workshop Software.