About Workshop Software

Workshop Software provides a platform for complete workshop, garage or auto shop management. With Workshop Software, users can manage all the front end workflow of their workshop including booking, job management, quotes, invoices, inspections, and much more, and access complete vehicle history and data.

Workshop Software includes service reminders, stock control, customer and supplier management, business reports, plus much more, as well as direct integration with all the major accounting packages including Quickbooks Online and Xero.

Integration to the major automotive systems.

Pricing starting from:

US$39.99/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Workshop Software

  • Manage jobs, invoices, and quotes with the booking tool.

  • Communicate with customers through automatic SMS or email reminders.

  • Integrate with third party platforms such as Xero, Myob, Mailchimp, sage, and more.

  • Mobile apps are available for on-the-go data access and input.

  • Invoice customers, process payments, and manage finances within Workshop Software.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Canada, United Kingdom, India, United States

    Supported Languages

    English, Spanish

    Pricing starting from:

    US$39.99/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Workshop Software Software - Dashboard
    Workshop Software Software - Customer search
    Workshop Software Software - Customer invoicing
    Workshop Software Software - Booking calendar
    Workshop Software Software - Calendar view
    Workshop Software Software - Invoice creation
    Workshop Software Software - Jobs overview
    Workshop Software Software - Reminder text templates
    Workshop Software Software - Mobile app: clock in/out of jobs
    Workshop Software Software - Mobile app: view job lists
    View 12 more
    Workshop Software video
    Workshop Software video
    Workshop Software Software - Dashboard
    Workshop Software Software - Customer search
    Workshop Software Software - Customer invoicing
    Workshop Software Software - Booking calendar
    Workshop Software Software - Calendar view
    Workshop Software Software - Invoice creation
    Workshop Software Software - Jobs overview
    Workshop Software Software - Reminder text templates
    Workshop Software Software - Mobile app: clock in/out of jobs
    Workshop Software Software - Mobile app: view job lists

    Features

    Total features of Workshop Software: 46

    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Automated Scheduling
    • Billing & Invoicing
    • CRM Software
    • Communication Management
    • Customer Database
    • Customer History
    • Customizable Reports
    • Data Import/Export
    • Electronic Payments
    • Email Alerts
    • Employee Scheduling Software
    • Estimating
    • Historical Reporting
    • Inventory Management Software
    • Inventory Tracking
    • Invoice Management
    • Invoice Processing
    • Job Tracking
    • Labor Cost Reporting
    • Labor Rates
    • Maintenance Scheduling
    • Multi-Location
    • Order Management Software
    • Point of Sale (POS)
    • Progress Reports
    • Progress Tracking
    • Purchase Order Management
    • QuickBooks Integration
    • Quotes/Estimates
    • Reminders
    • Repair Tracking
    • Reporting & Statistics
    • Sales Reports
    • Service History
    • Summary Reports
    • Third Party Integrations
    • User Management
    • VIN Lookup
    • Work Order Management
    • Workflow Management Software

    Alternatives

    AutoRepair Cloud

    4.7
    #1 Alternative to Workshop Software
    AutoRepair Cloud is an automobile repair management software that helps businesses handle operations related to...

    Shop Boss

    4.4
    #2 Alternative to Workshop Software
    Auto Repair Shop Management system for the Independent auto repair facility. Shop Boss Pro offers a web-based Shop...

    Shopware

    4.5
    #3 Alternative to Workshop Software
    Shopware is an enterprise search software designed to help eCommerce businesses manage product data and automatically...

    Shopmonkey

    4.9
    #4 Alternative to Workshop Software
    Shopmonkey is a cloud-based auto repair solution designed to help businesses manage processes through appointment...

    Reviews

    Overall rating

    4.0 /5
    (69)
    Value for Money
    4.0/5
    Features
    3.9/5
    Ease of Use
    4.0/5
    Customer Support Software
    4/5

    Already have Workshop Software?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 69
    Matthew
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Workshop Software has been a great addition to our business, well designed for Mechanics

    Reviewed on 2018-01-15

    Vehicle logs and details are brilliant. It has helped in tracking jobs and providing history for...

    Vehicle logs and details are brilliant. It has helped in tracking jobs and providing history for machines/vehicles

    Pros

    The fields available to record details regarding vehicle details, vehicle logs are excellent, user friendly
    Very happy with the software and the updates that are always happening to improve the software. Different from using accounting based software

    Response from Workshop Software

    Great to hear that you're getting great value from Workshop Software.

    The vehicle history and details on vehicles are such an integral part of running a workshop. You would be doing yourself a dis-service if you used an accounting package to run a workshop.

    It's sometimes not until you see this in action and have it working in your shop, that you see the full potential and wonder how you might have lived without this in the past.

    All the best for your future in your business and with Workshop Software.

    Thanks again.
    James Mitchell
    CEO Workshop Software

    cathy
    Overall rating
    • Industry: Mechanical or Industrial Engineering
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    review

    Reviewed on 2022-01-20

    easy to use, back in the beginning i wish i had the opportunity to be trained by workshop software...

    easy to use, back in the beginning i wish i had the opportunity to be trained by workshop software direct, it would have been much better.

    Pros

    ease of finding products, search function is amazing

    Cons

    the fact that when you create a new product, when it goes across to myob, it does not take the description, therefore you have to do into myob and copy and paste description on every product you create.

    Herb
    Overall rating
    • Industry: Automotive
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Not a great start with staff leaving during our setup & first few weeks & ongoing.

    Reviewed on 2018-01-20

    It helps us operate more efficiently, with invoicing etc & the email/sms features are great.

    It helps us operate more efficiently, with invoicing etc & the email/sms features are great.

    Pros

    Very user friendly for invoicing & general workshop management
    & Staff have always been friendly.

    Cons

    MYOB integration - has some issues (mainly balancing with w/shop). Cust credits go to Trade creditors & we have to do journals? Support calls on this have been unanswered on occassion.
    Reporting could be more specific, some don't have dates on them & we would like outstanding cust /suppliers balances with 30/60/90 days etc, we were unable to workout our top 20 customers etc for marketing purposes etc. Have made a few suggestions in previous support emails, but had no update.
    Probably need a better setup training system from the start rather than relying on youtube help solely.
    No Date/range on outstanding customer balances report . When balancing with MYOB I usually need to go back & get the outstanding balances - but i cant in workshop once the new month begins?.
    Begin & end date on some reports month-date-year? US style (EG; Sales By payment method report) not a big deal but could be consistent across all reports.
    Would love an Aged Trial Balance for Debtors/creditors 30/60/90 days ). It allows us to see what is owed to us or by us at a glance at any given time.
    Supplier Balance Report - is it possible to have a date range (easier to check off with each suppliers statements at the end of month) & total balance (to include all credits) for that date range?
    If credits arent allocated to an invoice, on the various reports (except cust outstanding balances) they dont show up in the overall balances.
    No report on a make/model of a vehicle.

    Response from Workshop Software

    Hi Herb,

    Thanks for your feedback.

    Not sure that we could do much about staff leaving ;-).

    Great to hear that Workshop Software is user friendly.

    Thanks for the suggestions, I'm sure you can appreciate that we cannot implement every suggestion that we get, and we prioritise what we feel might be best to add to the system.

    I wish you every success in the future of your business.

    Thank you

    James Mitchell
    CEO Workshop Software

    Braeden
    Overall rating
    • Industry: Mechanical or Industrial Engineering
    • Company size: Self Employed
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    The best software so far!

    Reviewed on 2022-03-25

    Trying out several softwares in the past, I have found this one to be the better suited for the...

    Trying out several softwares in the past, I have found this one to be the better suited for the line of work I do ( field service diesel fitter) it allows more customer and machinery/vehicle information to be put in then others I have tried I have had all good experiences so far and the help desk and staff s have resolved any issues I have had which haven’t been many.

    Pros

    I like how easy it is to use, I like how much information you can put in and how each customer has a history of vehicles and work done, this makes it so much easier to go back to a job if need be or when raising a job all the information is there, I can see when my business grows I will be using more of the other features it has to offer and I can see straight up I am not worried about expanding as the software has the capability to do so as well.

    Cons

    I wouldn’t mind an app for owner operators that allows you to do everything the dashboard can like raise jobs or bill out, this would make me more efficient as I could do everything from my phone

    Raniera
    Overall rating
    • Industry: Automotive
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Very good program, love the constant updates that are relevant to what the customers want.

    Reviewed on 2018-01-17

    Pros

    1/ very relevant updates
    2/ easy to use
    3/ friendly help staff
    4/ company listens to the customers wants and updates as needed.
    5/ price doesnt change
    -can access info anywhere in world(i wish reporting was better with that though)

    Cons

    1/ reporting features are not good enough(needs to be specific)
    2/ inspections should be printed on to one sheet, not multiple sheets.
    3/ workshop software servers seem to slow down everyday around 3-5pm
    4/ have to constantly clear chrome history when program has problems
    5/ cant search for specific customer/ report info.
    6/ if internet goes down, no way to use system from desktop
    7/ cant customize jobsheets and invoices to suit our own systems, so they almost cant be used efficiently in our workshop.
    8/ needs more integrations for nz based parts suppliers.(BNT, PARTMASTER) (repco not a trade orientated store in nz).

    Response from Workshop Software

    Hi Raniera,

    Thank you for your feedback, appreciate you taking the time to provide this review.

    Good to hear that the system is easy to use and that the support team are looking after you.

    As for the reporting, might be good to get some specific info on that, as there are many reports in the system. Also, finding a specific customer? Not sure about that, as you can search for a customer top search bar that includes name, phone etc.

    Again, thanks for the feedback, appreciate it. All the best for your future success.

    James Mitchell
    CEO Workshop Software

    Showing 5 reviews of 69 Read all reviews

    Workshop Software FAQs

    Below are some frequently asked questions for Workshop Software.

    Workshop Software offers the following pricing plans:

    Bronze - $39.99month on Yearly Plan, $49.99/month Monthly Plan Silver - $59.99/month on Yearly Plan, $69.99/month Monthly Plan Gold - $79.99/month on Yearly Plan, $99.99/month Monthly Plan

    Workshop Software has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Workshop Software supports the following languages:

    English, Spanish

    Workshop Software supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Workshop Software integrates with the following applications:

    MYOB Business, Mailchimp, QuickBooks Online Advanced, Quickbooks Online, Xero

    Workshop Software offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for Workshop Software.