About Operto Teams

Operto Teams (formerly VRScheduler) is a vacation rental and housekeeping management software which enables property managers, cleaning companies, hot tub service companies, and vacation rental owners to streamline employee and task scheduling, using a drag-and-drop scheduling calendar with workload balancing and color-coded regions. Designed to automate vacation rental operations, Operto Teams supports booking auto-import, task generation, completion notifications, reports, alerts, and checklists.

Operto Teams organizes all vacation rental data, giving users central access to information on tasks, employees, vendors, issues and property workflow. The activity dashboard shows users their most important tasks at-glance, while the master calendar allows users to view all rental activity, from across all of their properties. Operto Teams' calendar ensures users know which tasks are scheduled, who is assigned to each task, and when they are completed. The calendar also records notes on property damage, maintenance, booking dates, and more.

Mobile-friendly employee dashboards allow staff to keep notes and checklists, as well as record any damage, maintenance, or lost and found items from any mobile device. Issue tracking technology and task creation rules enable users to automate issue management and task management activity. With task creation rules, users can automate tasks for situations such as arrival cleaning, 6 month deep cleans, inventory checks, and more. iCAL imports allow users to import bookings directly from booking software including Airbnb, HomeAway and LiveRez.

Pricing starting from:

US$4.99/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Operto Teams

  • Operto Teams allows users to auto-import bookings from almost any booking software, including Airbnb, Homeaway and LiveRez.

  • Task generation rules automate virtually any task flow based on check in, check out, mid stay, mid vacancy or schedule.

  • Users can manage staffing schedules using the drag-and-drop scheduling interface with color-coded regions, last minutes and quick changes.

  • Users can generate reports to gain insight into issues, bookings, notifications, time tracking, and more.

  • Automatic alerts inform users immediately to overdue tasks, task completions, last minute bookings, any reported damage, and more.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla , Albania, Armenia, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, Saint Kitts and Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, Saint Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Saint-Pierre-et-Miquelon, Puerto Rico, Palestinian territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, Saint Helena, Slovenia, Svalbard and Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé and Príncipe, El Salvador, Syria, Eswatini, Turks and Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, Saint Vincent and the Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis and Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

    Supported Languages

    English

    Pricing starting from:

    US$4.99/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Operto Teams Software - Main Dashboard
    Operto Teams Software - Master Calendar
    Operto Teams Software - Drag and Drop Scheduling Calendar
    Operto Teams Software - Staff app with time tracking
    Operto Teams Software - Staff app view images.
    Operto Teams Software - Issue and Maintenance tracking
    Operto Teams Software - Rule setup
    View 8 more
    Operto Teams video
    Operto Teams Software - Main Dashboard
    Operto Teams Software - Master Calendar
    Operto Teams Software - Drag and Drop Scheduling Calendar
    Operto Teams Software - Staff app with time tracking
    Operto Teams Software - Staff app view images.
    Operto Teams Software - Issue and Maintenance tracking
    Operto Teams Software - Rule setup

    Features

    Total features of Operto Teams: 33

    • API
    • Activity Dashboard
    • Alerts/Notifications
    • Automated Scheduling
    • Billing & Invoicing
    • Booking Management
    • Calendar Management
    • Credit Card Processing
    • Data Import/Export
    • Data Synchronization
    • Dispatch Management
    • Drag & Drop
    • Employee Management
    • For Vacation Rentals
    • GDS/OTA Integration
    • Housekeeping Management
    • Job Management
    • Maintenance Management Software
    • Maintenance Scheduling
    • Mobile Access
    • Multi-Location
    • Multi-Property
    • Owner Statements
    • Real Time Notifications
    • Recurring Appointments
    • Reporting & Statistics
    • Scheduling Software
    • Service History
    • Task Management Software
    • Third Party Integrations
    • User Management
    • Vendor Management Software
    • Work Order Management

    Alternatives

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    Breezeway

    4.6
    #2 Alternative to Operto Teams
    Breezeway is the leading property operations and services platform for short-term rentals.

    Lodgify

    4.5
    #3 Alternative to Operto Teams
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    Reviews

    Overall rating

    4.9 /5
    (94)
    Value for Money
    4.9/5
    Features
    4.9/5
    Ease of Use
    4.7/5
    Customer Support Software
    5.0/5

    Already have Operto Teams?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 94
    Jessica
    Overall rating
    • Industry: Hospitality
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    This software has changed our lives!

    Reviewed on 6/24/2020

    This software has changed our lives! I wish we'd have done it sooner. It has saved us so much time...

    This software has changed our lives! I wish we'd have done it sooner. It has saved us so much time and energy in managing our growing inventory of properties. The best part is our handymen, groundskeeper and housekeepers all love the system, too. It has changed the way we communicate as a team and things don't get forgotten about like they had in the past. I would recommend this software to anyone looking to streamline their property management systems. One of the best investments we've made in a long time.

    Pros

    automated scheduling, ease of use, tracking of billable services, how much our team love using it, how much easier it's made communication with the entire team

    Cons

    I haven't found anything that I don't like about this software.

    Response from VRScheduler

    Dear Jessica,

    Thanks for your wonderful review. We are so pleased to read how happy you are with VRScheduler and that your colleagues are loving it too. Your recommendation and enthusiasm is really rewarding and makes what we do all the more worthwhile.

    If we can help any of your other colleagues in the industry or if you need anything more from us then please don't hesitate to get in touch.

    With thanks,

    Jill Mason

    Lisa
    Overall rating
    • Industry: Hospitality
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Perfect software for scheduling your staff for your Vacation rental management Company!

    Reviewed on 9/12/2018

    My experience is fantastic. I am so relived we finally found a software program for scheduling...

    My experience is fantastic. I am so relived we finally found a software program for scheduling staff and guest needs that actually works. Our company has about 130 plus properties. This company is great to work with and has been more than accommodating to us and has been constantly improving anything brought to there attention. I have looked for over 4 years and use to manually do all the schedules and payroll. This saves time, it makes sure things get done, it creates a lot more structure, puts you more on auto pilot, can customize things to fit your company needs. My staff loves it also. I don't know what I would do with out it now that I am in it completely!

    Pros

    It puts my mind at ease knowing I can rely on this program. Everything that pops up moment to moment gets scheduled in ASAP, this way nothing is missed. It is integrated with our reservation system and everything is kind of on auto pilot. The owner is awesome to work with and very accommodating. This is a very workable system.

    Cons

    Could use a APP on this program. I also would like when I inactivate employees on the VR, if it would delete them altogether and maybe be able to pull up in a archive folder instead. That way won't loose their info, but its out of the way for when you run reports . Same thing with starting a new property, can archive or delete old rules to not have to scroll though. Nothing major.

    Response from VRScheduler

    Hi Lisa,
    Thank you for your review of our vacation rental software. We are so happy it is working for scheduling your staff.

    Thanks too for your feedback regarding the filtering and archiving. We will improve this area and get back to you directly.

    Cheers,
    VRScheduler

    Lili
    Overall rating
    • Industry: Hospitality
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Excellent Client Services, Favorable Features

    Reviewed on 7/31/2019

    CSR did an amazing job at training our team and continues to provide outstanding support. She is...

    CSR did an amazing job at training our team and continues to provide outstanding support. She is responsive and gives us a sentiment that she truly cares for her clients. More so, VRS has definitely added value to our guest services protocol - hope our requests can be successfully integrated as well.

    Pros

    Love how ways it is to set up and how user friendly program is - training the team was relatively easy.
    Perhaps best part of VRS is diligence of client services.

    Cons

    There's some specific requests we'd like to see being:
    1. Ability to capture and report any reviews and ratings from guests' OTAs into VRS: particularly cleans. We'd like to correlate cleaning reviews to the cleaner for performance metrics and employee recognition
    2. See who assigned the task
    3. Ability to have team add cleaner from third-party cleaning company without an administrator
    4. Ability to connect to Your Welcome Tablet and communicate any late check out requests

    Response from VRScheduler

    Hi Lili,

    Thank you for your review!

    We are very happy to hear that you are pleased with our Customer Support Team, and ease of setup.

    In regards to your list of requested functionality, thank you for your feedback, and although VRScheduler does not offer functionality that pertains to the guest side of the industry, I do like your idea of tracking quality control in the system and will present it to our Development Team.

    We know our customers are very busy, so thank you again for finding time in your day to write this review.

    Elaina

    Tyler
    Overall rating
    • Industry: Hospitality
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    A great all-in-one tool for small and large businesses

    Reviewed on 1/2/2020

    VRS has been an amazing tool when coordinating our housekeeping teams and schedules. Virtually no...

    VRS has been an amazing tool when coordinating our housekeeping teams and schedules. Virtually no bugs and customer support [SENSITIVE CONTENT HIDDEN] has been prompt and extremely helpful.

    Pros

    Detailed multi-calendar allows us (and our teams in the field) to easily visualize 100+ properties from a single, birdseye view.

    Task management automations are easy to setup for housekeeping.

    Cons

    Limitations with invoice creation and quality of the API connection with our Property Management Software. Overall, the system works just fine but we wish VRS had a few more tools to connect our tasks with our maintenance pipeline and revenue.

    Alternatives Considered

    Breezeway

    Reasons for Switching to Operto Teams

    Cheaper and easier.

    Response from VRScheduler

    Hi Tyler,
    Thank you for your 5-star review of VRScheduler!

    In regards to your requests, I have good news. We currently have invoicing via stripe in Beta, and will have an API available and a connection with Zapier that will provide the connections by the end of this quarter. I will reach out directly to dicuss.

    Thanks again for your amazing review!
    Jill

    Toni
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Very happy with VRScheduler

    Reviewed on 1/14/2021

    We have definitely been saved many times by VRScheduler with cleanings being arranged/set up for...

    We have definitely been saved many times by VRScheduler with cleanings being arranged/set up for last minute bookings as well as property inspections being set up/arranged prior to check ins!

    Pros

    We love how customizable it is to our business and the integration went easily with Ownerrez. It automatically arranges cleanings/inspections which helped free up A LOT of time. We are able to put specific instructions/requests for each property for the cleaner so nothing gets missed. Customer service is always nice, helpful and respond in a timely manner.

    Cons

    It takes a bit of time to update the system once a change is made.

    *We wish there was an SMS messaging system we could send out to our vendors/cleaners regarding last minute changes/notes they need to be aware of.

    Response from VRScheduler

    Dear Toni
    Thank you so much for your great feedback. We are delighted to have another satisfied customer and love how easy our system was for you to implement and how timesaving and efficient it has proven to be for you.

    With regards to an SMS messaging system, we have recently added a Slack integration. I will reach out to be sure you know how to implement this piece.

    In the meantime, please stay safe and if we can assist you with anything VRScheduler related then just give us a shout.

    Kind regards and stay safe
    Jill Mason, CEO VRScheduler

    Showing 5 reviews of 94 Read all reviews

    Operto Teams FAQs

    Below are some frequently asked questions for Operto Teams.

    Operto Teams offers the following pricing plans:

    $70/month for up to 10 properties, $7/property/month each additional.

    Operto Teams has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Operto Teams supports the following languages:

    English

    Operto Teams supports the following devices:

    Operto Teams integrates with the following applications:

    365villas, Apaleo, Beds24, Booking Automation, BookingSync, Bookster, Cloudbeds, Escapia, Guesty, Guesty For Hosts, Hospitable.com, Hostaway, Hostfully Property Management Platform, JetStream, Kigo, Lavanda, LiveRez, Lodgable, Lodgify, Lodgix, Mews Commander, MyVR, NewBook, OwnerRez, RNS Timeshare Management Software, Rentals United, Smoobu, Tokeet, Uplisting, V12, WebRezPro, Zeevou, eviivo

    Operto Teams offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for Operto Teams.