About Operto Teams
Operto Teams (formerly VRScheduler) is a vacation rental and housekeeping management software which enables property managers, cleaning companies, hot tub service companies, and vacation rental owners to streamline employee and task scheduling, using a drag-and-drop scheduling calendar with workload balancing and color-coded regions. Designed to automate vacation rental operations, Operto Teams supports booking auto-import, task generation, completion notifications, reports, alerts, and checklists.
Operto Teams organizes all vacation rental data, giving users central access to information on tasks, employees, vendors, issues and property workflow. The activity dashboard shows users their most important tasks at-glance, while the master calendar allows users to view all rental activity, from across all of their properties. Operto Teams' calendar ensures users know which tasks are scheduled, who is assigned to each task, and when they are completed. The calendar also records notes on property damage, maintenance, booking dates, and more.
Mobile-friendly employee dashboards allow staff to keep notes and checklists, as well as record any damage, maintenance, or lost and found items from any mobile device. Issue tracking technology and task creation rules enable users to automate issue management and task management activity. With task creation rules, users can automate tasks for situations such as arrival cleaning, 6 month deep cleans, inventory checks, and more. iCAL imports allow users to import bookings directly from booking software including Airbnb, HomeAway and LiveRez.
Pricing starting from:
US$4.99/month
- Free Version
- Free Trial
- Subscription
Key benefits of Operto Teams
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla , Albania, Armenia, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, Saint Kitts and Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, Saint Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Saint-Pierre-et-Miquelon, Puerto Rico, Palestinian territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, Saint Helena, Slovenia, Svalbard and Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé and Príncipe, El Salvador, Syria, Eswatini, Turks and Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, Saint Vincent and the Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis and Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe and 224 others
Supported Languages
English
Pricing starting from:
US$4.99/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Operto Teams: 33
Alternatives
ZenMaid
Google Calendar
Breezeway
Lodgify
Reviews
Already have Operto Teams?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
This software has changed our lives!
Reviewed on 6/24/2020
This software has changed our lives! I wish we'd have done it sooner. It has saved us so much time...
This software has changed our lives! I wish we'd have done it sooner. It has saved us so much time and energy in managing our growing inventory of properties. The best part is our handymen, groundskeeper and housekeepers all love the system, too. It has changed the way we communicate as a team and things don't get forgotten about like they had in the past. I would recommend this software to anyone looking to streamline their property management systems. One of the best investments we've made in a long time.
Pros
automated scheduling, ease of use, tracking of billable services, how much our team love using it, how much easier it's made communication with the entire team
Cons
I haven't found anything that I don't like about this software.
Response from VRScheduler
Dear Jessica,
Thanks for your wonderful review. We are so pleased to read how happy you are with VRScheduler and that your colleagues are loving it too. Your recommendation and enthusiasm is really rewarding and makes what we do all the more worthwhile.
If we can help any of your other colleagues in the industry or if you need anything more from us then please don't hesitate to get in touch.
With thanks,
Jill Mason
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Perfect software for scheduling your staff for your Vacation rental management Company!
Reviewed on 9/12/2018
My experience is fantastic. I am so relived we finally found a software program for scheduling...
My experience is fantastic. I am so relived we finally found a software program for scheduling staff and guest needs that actually works. Our company has about 130 plus properties. This company is great to work with and has been more than accommodating to us and has been constantly improving anything brought to there attention. I have looked for over 4 years and use to manually do all the schedules and payroll. This saves time, it makes sure things get done, it creates a lot more structure, puts you more on auto pilot, can customize things to fit your company needs. My staff loves it also. I don't know what I would do with out it now that I am in it completely!
Pros
It puts my mind at ease knowing I can rely on this program. Everything that pops up moment to moment gets scheduled in ASAP, this way nothing is missed. It is integrated with our reservation system and everything is kind of on auto pilot. The owner is awesome to work with and very accommodating. This is a very workable system.
Cons
Could use a APP on this program. I also would like when I inactivate employees on the VR, if it would delete them altogether and maybe be able to pull up in a archive folder instead. That way won't loose their info, but its out of the way for when you run reports . Same thing with starting a new property, can archive or delete old rules to not have to scroll though. Nothing major.
Response from VRScheduler
Hi Lisa,
Thank you for your review of our vacation rental software. We are so happy it is working for scheduling your staff.
Thanks too for your feedback regarding the filtering and archiving. We will improve this area and get back to you directly.
Cheers,
VRScheduler
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Excellent Client Services, Favorable Features
Reviewed on 7/31/2019
CSR did an amazing job at training our team and continues to provide outstanding support. She is...
CSR did an amazing job at training our team and continues to provide outstanding support. She is responsive and gives us a sentiment that she truly cares for her clients. More so, VRS has definitely added value to our guest services protocol - hope our requests can be successfully integrated as well.
Pros
Love how ways it is to set up and how user friendly program is - training the team was relatively easy.
Perhaps best part of VRS is diligence of client services.
Cons
There's some specific requests we'd like to see being:
1. Ability to capture and report any reviews and ratings from guests' OTAs into VRS: particularly cleans. We'd like to correlate cleaning reviews to the cleaner for performance metrics and employee recognition
2. See who assigned the task
3. Ability to have team add cleaner from third-party cleaning company without an administrator
4. Ability to connect to Your Welcome Tablet and communicate any late check out requests
Response from VRScheduler
Hi Lili,
Thank you for your review!
We are very happy to hear that you are pleased with our Customer Support Team, and ease of setup.
In regards to your list of requested functionality, thank you for your feedback, and although VRScheduler does not offer functionality that pertains to the guest side of the industry, I do like your idea of tracking quality control in the system and will present it to our Development Team.
We know our customers are very busy, so thank you again for finding time in your day to write this review.
Elaina
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
A great all-in-one tool for small and large businesses
Reviewed on 1/2/2020
VRS has been an amazing tool when coordinating our housekeeping teams and schedules. Virtually no...
VRS has been an amazing tool when coordinating our housekeeping teams and schedules. Virtually no bugs and customer support [SENSITIVE CONTENT HIDDEN] has been prompt and extremely helpful.
Pros
Detailed multi-calendar allows us (and our teams in the field) to easily visualize 100+ properties from a single, birdseye view.
Task management automations are easy to setup for housekeeping.
Cons
Limitations with invoice creation and quality of the API connection with our Property Management Software. Overall, the system works just fine but we wish VRS had a few more tools to connect our tasks with our maintenance pipeline and revenue.
Alternatives Considered
BreezewayReasons for Switching to Operto Teams
Cheaper and easier.Response from VRScheduler
Hi Tyler,
Thank you for your 5-star review of VRScheduler!
In regards to your requests, I have good news. We currently have invoicing via stripe in Beta, and will have an API available and a connection with Zapier that will provide the connections by the end of this quarter. I will reach out directly to dicuss.
Thanks again for your amazing review!
Jill
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very happy with VRScheduler
Reviewed on 1/14/2021
We have definitely been saved many times by VRScheduler with cleanings being arranged/set up for...
We have definitely been saved many times by VRScheduler with cleanings being arranged/set up for last minute bookings as well as property inspections being set up/arranged prior to check ins!
Pros
We love how customizable it is to our business and the integration went easily with Ownerrez. It automatically arranges cleanings/inspections which helped free up A LOT of time. We are able to put specific instructions/requests for each property for the cleaner so nothing gets missed. Customer service is always nice, helpful and respond in a timely manner.
Cons
It takes a bit of time to update the system once a change is made.
*We wish there was an SMS messaging system we could send out to our vendors/cleaners regarding last minute changes/notes they need to be aware of.
Response from VRScheduler
Dear Toni
Thank you so much for your great feedback. We are delighted to have another satisfied customer and love how easy our system was for you to implement and how timesaving and efficient it has proven to be for you.
With regards to an SMS messaging system, we have recently added a Slack integration. I will reach out to be sure you know how to implement this piece.
In the meantime, please stay safe and if we can assist you with anything VRScheduler related then just give us a shout.
Kind regards and stay safe
Jill Mason, CEO VRScheduler
Operto Teams FAQs
Below are some frequently asked questions for Operto Teams.Q. What type of pricing plans does Operto Teams offer?
Operto Teams offers the following pricing plans:
- Starting from: US$4.99/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
$70/month for up to 10 properties, $7/property/month each additional.
Q. Who are the typical users of Operto Teams?
Operto Teams has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Operto Teams support?
Operto Teams supports the following languages:
English
Q. Does Operto Teams support mobile devices?
Operto Teams supports the following devices:
Q. What other apps does Operto Teams integrate with?
Operto Teams integrates with the following applications:
365villas, Apaleo, Beds24, Booking Automation, BookingSync, Bookster, Cloudbeds, Escapia, Guesty, Guesty For Hosts, Hospitable.com, Hostaway, Hostfully Property Management Platform, JetStream, Kigo, Lavanda, LiveRez, Lodgable, Lodgify, Lodgix, Mews Commander, MyVR, NewBook, OwnerRez, RNS Timeshare Management Software, Rentals United, Smoobu, Tokeet, Uplisting, V12, WebRezPro, Zeevou, eviivo
Q. What level of support does Operto Teams offer?
Operto Teams offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for Operto Teams.
