About Operto Teams

Operto Teams (formerly VRScheduler) is a vacation rental and housekeeping management software which enables property managers, cleaning companies, hot tub service companies, and vacation rental owners to streamline employee and task scheduling, using a drag-and-drop scheduling calendar with workload balancing and color-coded regions. Designed to automate vacation rental operations, Operto Teams supports booking auto-import, task generation, completion notifications, reports, alerts, and checklists.

Operto Teams organizes all vacation rental data, giving users central access to information on tasks, employees, vendors, issues and property workflow. The activity dashboard shows users their most important tasks at-glance, while the master calendar allows users to view all rental activity, from across all of their properties. Operto Teams' calendar ensures users know which tasks are scheduled, who is assigned to each task, and when they are completed. The calendar also records notes on property damage, maintenance, booking dates, and more.

Mobile-friendly employee dashboards allow staff to keep notes and checklists, as well as record any damage, maintenance, or lost and found items from any mobile device. Issue tracking technology and task creation rules enable users to automate issue management and task management activity. With task creation rules, users can automate tasks for situations such as arrival cleaning, 6 month deep cleans, inventory checks, and more. iCAL imports allow users to import bookings directly from booking software including Airbnb, HomeAway and LiveRez.

Pricing starting from:

US$7.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Operto Teams

  • Operto Teams allows users to auto-import bookings from almost any booking software, including Airbnb, Homeaway and LiveRez.

  • Task generation rules automate virtually any task flow based on check in, check out, mid stay, mid vacancy or schedule.

  • Users can manage staffing schedules using the drag-and-drop scheduling interface with color-coded regions, last minutes and quick changes.

  • Users can generate reports to gain insight into issues, bookings, notifications, time tracking, and more.

  • Automatic alerts inform users immediately to overdue tasks, task completions, last minute bookings, any reported damage, and more.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Afghanistan, Albania, Algeria, American Samoa, Andorra and 223 others

    Supported Languages

    English

    Pricing starting from:

    US$7.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Operto Teams Software - Master Calendar
    Operto Teams Software - Main Dashboard
    Operto Teams Software - Scheduling Dashboard
    Operto Teams Software - Staff Dashboard
    View 4 more
    Operto Teams Software - Master Calendar
    Operto Teams Software - Main Dashboard
    Operto Teams Software - Scheduling Dashboard
    Operto Teams Software - Staff Dashboard

    Features

    Total features of Operto Teams: 31

    • API
    • Activity Dashboard
    • Alerts/Notifications
    • Automated Scheduling
    • Billing & Invoicing
    • Booking Management
    • Calendar Management
    • Credit Card Processing
    • Data Import/Export
    • Data Synchronization
    • Dispatch Management
    • Drag & Drop
    • Employee Management
    • For Vacation Rentals
    • GDS/OTA Integration
    • Housekeeping Management
    • Job Management
    • Mobile Access
    • Multi-Location
    • Multi-Property
    • Owner Statements
    • Real-Time Notifications
    • Recurring Appointments
    • Reporting & Statistics
    • Scheduling Software
    • Service History
    • Task Management Software
    • Third-Party Integrations
    • User Management
    • Vendor Management Software
    • Work Order Management

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    Reviews

    Overall rating

    4.9 /5
    (96)
    Value for Money
    4.9/5
    Features
    4.9/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.9/5

    Already have Operto Teams?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 96
    Shelley
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Value, service and a remarkable product!

    Reviewed on 2018-10-25

    We have been able to easily schedule all of our cleaning and maintenance services. Communication...

    We have been able to easily schedule all of our cleaning and maintenance services. Communication with all individuals that work with us is easy and all in one place. Every individual has a dashboard that is easily accessed on phones or computers. As a company, we have access to everyone's dashboard. Pictures can be uploaded for every property, which makes it easy to make sure things look right. The customized checklists have made life easier by allowing us to know what is happening at every property. Overall, we have been very happy with the service and the product!

    Pros

    The software is easy to use and intuitive. I had tried a few other programs and could not figure them out without a lot of help. VRScheduler seems easy to move around in and set things up. If you do need help, the customer service is fantastic. I really appreciate the automated rules that allow us to set things up and then not have to worry about it.
    We currently service 40 Vacation rental properties (VRBO and AirBnb) and growing. We love that the cost of the software is very affordable and easy to use to communicate with everyone involved in our services! We are able to keep track of everything! I would absolutely recommend VRScheduler for the value, the software itself and the service!

    Cons

    Any cons I have experienced were quickly taken care of by the technical team and the customer service has been extremely personal and helpful!

    Response from Operto Guest Technologies

    Thank you, Shelley, for your 5-star review of VRScheduler vacation rental software. We are thrilled to hear that you find the software intuitive and that you are happy with our pricing and customer service.
    Very best,
    Sarah

    Chelsey
    Overall rating
    • Industry: Hospitality
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    World of Difference

    Reviewed on 2022-02-02

    We have found VRScheduler to be exceptional to our success in the vacation rental industry. We love...

    We have found VRScheduler to be exceptional to our success in the vacation rental industry. We love to see the quick customer support and ease of use for staffing to submit problems to us. It has truly changed how we function for the better.

    Pros

    We had originally been using the built-in software for housekeeping that we use for our property management. There was a plethora of issues resulting in confusion, missed cleans, lots of wasted time for me to schedule each week etc. We found VR scheduler based off of the recommendations of our other local management teams and it has made a world of difference. We are able to efficiently schedule a multitude of tasks and know that scheduling conflicts will be notified to us and reset visually to avoid missed tasks etc.

    Cons

    I would appreciate more prerecorded video walk-thru of how to do certain things since I need more of a step-by-step instruction to understand what each thing does. It is a very detailed software so it can almost be too much information for me without someone walking thru it with me. That is more of a personal preference on my end that may also be helpful for others. I also would really like to see an APP for ease of use for our staff since we do work very rurally and our service is spotty at best.

    Response from Operto Guest Technologies

    Thank you for writing a review of VRScheduler. We are so happy to hear that it is helping your business to be more efficient. I have passed n your suggestions to create more tutorial videos. Hopefully, we can have this for you in the future. Please recommend us to your friends and colleagues.

    Lili
    Overall rating
    • Industry: Hospitality
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Excellent Client Services, Favorable Features

    Reviewed on 2019-07-31

    CSR did an amazing job at training our team and continues to provide outstanding support. She is...

    CSR did an amazing job at training our team and continues to provide outstanding support. She is responsive and gives us a sentiment that she truly cares for her clients. More so, VRS has definitely added value to our guest services protocol - hope our requests can be successfully integrated as well.

    Pros

    Love how ways it is to set up and how user friendly program is - training the team was relatively easy.
    Perhaps best part of VRS is diligence of client services.

    Cons

    There's some specific requests we'd like to see being:
    1. Ability to capture and report any reviews and ratings from guests' OTAs into VRS: particularly cleans. We'd like to correlate cleaning reviews to the cleaner for performance metrics and employee recognition
    2. See who assigned the task
    3. Ability to have team add cleaner from third-party cleaning company without an administrator
    4. Ability to connect to Your Welcome Tablet and communicate any late check out requests

    Response from Operto Guest Technologies

    Hi Lili,

    Thank you for your review!

    We are very happy to hear that you are pleased with our Customer Support Team, and ease of setup.

    In regards to your list of requested functionality, thank you for your feedback, and although VRScheduler does not offer functionality that pertains to the guest side of the industry, I do like your idea of tracking quality control in the system and will present it to our Development Team.

    We know our customers are very busy, so thank you again for finding time in your day to write this review.

    Elaina

    Lisa
    Overall rating
    • Industry: Hospitality
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Perfect software for scheduling your staff for your Vacation rental management Company!

    Reviewed on 2018-09-12

    My experience is fantastic. I am so relived we finally found a software program for scheduling...

    My experience is fantastic. I am so relived we finally found a software program for scheduling staff and guest needs that actually works. Our company has about 130 plus properties. This company is great to work with and has been more than accommodating to us and has been constantly improving anything brought to there attention. I have looked for over 4 years and use to manually do all the schedules and payroll. This saves time, it makes sure things get done, it creates a lot more structure, puts you more on auto pilot, can customize things to fit your company needs. My staff loves it also. I don't know what I would do with out it now that I am in it completely!

    Pros

    It puts my mind at ease knowing I can rely on this program. Everything that pops up moment to moment gets scheduled in ASAP, this way nothing is missed. It is integrated with our reservation system and everything is kind of on auto pilot. The owner is awesome to work with and very accommodating. This is a very workable system.

    Cons

    Could use a APP on this program. I also would like when I inactivate employees on the VR, if it would delete them altogether and maybe be able to pull up in a archive folder instead. That way won't loose their info, but its out of the way for when you run reports . Same thing with starting a new property, can archive or delete old rules to not have to scroll though. Nothing major.

    Response from Operto Guest Technologies

    Hi Lisa,
    Thank you for your review of our vacation rental software. We are so happy it is working for scheduling your staff.

    Thanks too for your feedback regarding the filtering and archiving. We will improve this area and get back to you directly.

    Cheers,
    VRScheduler

    Tyler
    Overall rating
    • Industry: Hospitality
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    A great all-in-one tool for small and large businesses

    Reviewed on 2020-01-02

    VRS has been an amazing tool when coordinating our housekeeping teams and schedules. Virtually no...

    VRS has been an amazing tool when coordinating our housekeeping teams and schedules. Virtually no bugs and customer support [SENSITIVE CONTENT HIDDEN] has been prompt and extremely helpful.

    Pros

    Detailed multi-calendar allows us (and our teams in the field) to easily visualize 100+ properties from a single, birdseye view.

    Task management automations are easy to setup for housekeeping.

    Cons

    Limitations with invoice creation and quality of the API connection with our Property Management Software. Overall, the system works just fine but we wish VRS had a few more tools to connect our tasks with our maintenance pipeline and revenue.

    Alternatives Considered

    Breezeway

    Reasons for Switching to Operto Teams

    Cheaper and easier.

    Response from Operto Guest Technologies

    Hi Tyler,
    Thank you for your 5-star review of VRScheduler!

    In regards to your requests, I have good news. We currently have invoicing via stripe in Beta, and will have an API available and a connection with Zapier that will provide the connections by the end of this quarter. I will reach out directly to dicuss.

    Thanks again for your amazing review!
    Jill

    Showing 5 reviews of 96 Read all reviews

    Operto Teams FAQs

    Below are some frequently asked questions for Operto Teams.

    Operto Teams offers the following pricing plans:

    • Starting from: US$7.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    $70/month for up to 10 properties, $7/property/month each additional.

    Operto Teams has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Operto Teams supports the following languages:

    English

    Operto Teams supports the following devices:

    Operto Teams integrates with the following applications:

    365villas, Apaleo, Beds24, Booking Automation, BookingSync, Bookster, Cloudbeds, Escapia, Guesty, Guesty For Hosts, Hospitable.com, Hostaway, Hostfully Property Management Platform, JetStream, Kigo, Lavanda, LiveRez, Lodgable, Lodgify, Lodgix, Mews, MyVR, Newbook, OwnerRez, RNS Timeshare Management Software, Rentals United, Smoobu, Tokeet, Uplisting, V12, WebRezPro, Zeevou, eviivo

    Operto Teams offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

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