About Operto Teams
Operto Teams (formerly VRScheduler) is a vacation rental and housekeeping management software which enables property managers, cleaning companies, hot tub service companies, and vacation rental owners to streamline employee and task scheduling, using a drag-and-drop scheduling calendar with workload balancing and color-coded regions. Designed to automate vacation rental operations, Operto Teams supports booking auto-import, task generation, completion notifications, reports, alerts, and checklists.
Operto Teams organizes all vacation rental data, giving users central access to information on tasks, employees, vendors, issues and property workflow. The activity dashboard shows users their most important tasks at-glance, while the master calendar allows users to view all rental activity, from across all of their properties. Operto Teams' calendar ensures users know which tasks are scheduled, who is assigned to each task, and when they are completed. The calendar also records notes on property damage, maintenance, booking dates, and more.
Mobile-friendly employee dashboards allow staff to keep notes and checklists, as well as record any damage, maintenance, or lost and found items from any mobile device. Issue tracking technology and task creation rules enable users to automate issue management and task management activity. With task creation rules, users can automate tasks for situations such as arrival cleaning, 6 month deep cleans, inventory checks, and more. iCAL imports allow users to import bookings directly from booking software including Airbnb, HomeAway and LiveRez.
Pricing starting from:
US$70.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Operto Teams
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla , Albania, Armenia, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, Saint Kitts and Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, Saint Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Saint-Pierre-et-Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, Saint Helena, Slovenia, Svalbard and Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé and Príncipe, El Salvador, Syria, Eswatini, Turks and Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, Saint Vincent and the Grenadines, Venezuela, British Virgin Islands, U.S. Virgin Islands, Vietnam, Vanuatu, Wallis and Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe and 224 others
Supported Languages
English
Pricing starting from:
US$70.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Operto Teams: 33
Alternatives
Breezeway
Properly
Lodgify
Google Calendar
Reviews
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- Industry: Leisure, Travel & Tourism
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent software at a fantastic price
Reviewed on 2020-06-11
We couldn't be happier. VRScheduler does everything we need it to at a fraction of the cost of...
We couldn't be happier. VRScheduler does everything we need it to at a fraction of the cost of other software providers. It has excellent reporting functionality, great support and is complete in what it covers. Basically, it saves our business so much time, plus we have faith that it will always work properly. We would recommend this product to anyone.
Pros
The ease of scheduling. You can easily see your day or week ahead, and allocate jobs to cleaners efficiently.
Cons
As with all cleaning software, it is a little arduous setting up checklists across multiple individual listings, but I can't see any workaround for that.
Response from VRScheduler
Dear David,
First of all thank you so much for choosing VRScheduler and for posting such a positive review. The fact that you say it does everything that you need, the scheduling is easy and that the reporting functionality is excellent means so much to us.
We are constantly reviewing all functions in order to make improvements where possible so we will take your feedback about the checklists on board.
Your recommendation is also highly appreciated and we hope that you will tell more of your colleagues in the industry about us.
Kind regards
Jill Mason
- Industry: Commercial Real Estate Software
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best Bang for your Buck
Reviewed on 2021-03-16
Overall I love the software, and the customer service , help desk is always very helpful and there...
Overall I love the software, and the customer service , help desk is always very helpful and there for me , pretty much right away... Never have to really wait more than a day to get a reply on questions I may have.
Pros
VR Solved my scheduling team problems immediately provided the organization I needed for each member of my cleaning team to function optimally without me having to physically text and tell them where to be and what to do each time. It gives me the ability to make my cleaning department run like a well oiled machine without me having to push them every step of the way. Now they go and clean and take care of things on their own.
Cons
I can't really say I have a least like of anything thus far using this software. I have been very pleased with it. Maybe the only thing I would love to have in addition is an Inventory list for each unit and a way to keep up with the supplies inventory for each unit... alerting the staff and admins when certain supplies are getting low and need to be repurchased.
Alternatives Considered
Hostfully Property Management PlatformReasons for Switching to Operto Teams
I was working with Smoobu and asked them about a way to organize my Cleaning staff and they suggested VR to me. I took the trial run and was impressed .Response from VRScheduler
Dear Daychia
Thank you so much for your awesome feedback. We are so pleased that we have helped to solve your team scheduling problems and that you love our software and customer service.
And your comment about an inventory list is a great idea. We will have a think about adding this feature in the future.
We are so pleased that Smoobu recommended us to you, and thank you for being a great client and advocate.
Warm regards
- Industry: Hospitality
- Company size: 51-200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
VRScheduler
Reviewed on 2019-06-03
I have a good experience with this software thus far and training on this software is easy to...
I have a good experience with this software thus far and training on this software is easy to accomplish as long as you have detailed notes.
Pros
I like this software because currently the property that we service has different Islands and it is easy to decipher through which hoe is on what island.
Cons
The fact that it is not as user friendly, however once in the system and you find your flow it becomes easier to use.
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Makes our business run smoothly
Reviewed on 2020-09-01
This is just an overall solid software that does everything we need to keep operations and task...
This is just an overall solid software that does everything we need to keep operations and task scheduling from getting out of control. We couldn't run our business without it.
Pros
There are too many positives to list them all:
The biggest thing that stands our for us is the fantastic customer service and onboarding training/support. The experience working with the VR Scheduler team has been the best software experience we have had.
Automated scheduling of cleaning and maintenance that is smart enough to move tasks when reservations come in.
Drag/drop to move a scheduled task, but smart enough not to allow any missed cleanings.
Ability to assign tasks to specific employees and to see the approximate time the jobs will take.
Employee start/stop on jobs for tracking payroll as well as how long a job takes.
Piece pay tracking for non-hourly employees
Linen packing lists
Ability to assign check lists to tasks and for employees to report issues with photos that can then be made into tasks and assigned for completion.
Ability to assign multiple employees or teams to the same tasks.
Cons
The learning curve would be very steep if you attempted to use VR Scheduler without any onboarding training. It could be a little more user friendly out of the box, but honestly, if you do the training, it's pretty easy to catch on, and the people at VR Scheduler are always there to help - always willing to do more training.
Reasons for Switching to Operto Teams
Significant pricing difference (VR Scheduler is a bargain) and we loved the software and people at VR Scheduler when we trialed it.Response from VRScheduler
Dear Melanie,
Wow, what great, great feedback. And thank you so much for highlighting our customer care. This is really important to us as you are not only buying into our product but also into our people. It is so rewarding to read about all the positives that you are now experiencing because of VRScheduler and how it makes your worklife and those of your colleagues much easier.
We wish you all the very best during these challenging times and if you ever need any assistance you know where to find us.
Warm regards and stay safe
- Industry: Hospitality
- Company size: 51-200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Game Changer!
Reviewed on 2020-03-04
VRScheduler has be been a game changer for my department. We were dealing with inefficiencies,...
VRScheduler has be been a game changer for my department. We were dealing with inefficiencies, excessive man hours scheduling and keeping track of all the operations within the department, A LOT of human error. All of these issues have been eliminated and have improved our efficiency, consistency and overall accountability. [SENSITIVE CONTENT HIDDEN] and team have been very receptive to making changes/improvements to the software that have been very beneficial for my department. I highly recommend VRScheduler, so sad it took me so long to make this change!
Pros
Integration was super easy!! Set up was time consuming but not difficult!
Auto- generates and pulls in real time from Res Software. Auto Assigns all staff requiring minimal adjustment. Ability to see schedule days, weeks, months in advance. Easy adjustment for call off's , cancellations. Less time & energy required to manage 40 field staff and 200 homes.
Cons
I would like to see some improvement in the notifications. The Issues section streamlined. It is not very user friendly, time exhaustive and duplicate issues. I'd like to someday see a communication aspect-Direct Messaging to field staff and entire team.
Reasons for Choosing Operto Teams
Ultimately it was the growth of my department and the company. We no longer could function under the other software efficiently and/ or effectively. It was time for a change and for the department as a whole to take it to the next level.Reasons for Switching to Operto Teams
I felt VRS had more features as it pertains to a housekeeping department. Others were mostly Maintenance and Owner centered. Easy interface and it felt more dynamic, as far as ability to set features to my needs. I would not have to fight the software to make it work for me. VRS was a newer/smaller company with the ability to make changes and adjustments to meet our needs. I liked the idea of "growing" together. Other companies were "set" in their features and had little to no ability to adjust. Of course...price!!Response from VRScheduler
Dear Tiffany, We are so happy to hear that VRScheduler was easy to integrate and managing your staff and 200 homes has become less time consuming. Please feel free to contact me directly regarding notifications and communications so we can better understand your constructive feedback. Look forward to hearing from you! Kind regards, Jill
Operto Teams FAQs
Below are some frequently asked questions for Operto Teams.Q. What type of pricing plans does Operto Teams offer?
Operto Teams offers the following pricing plans:
- Starting from: US$70.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
$70/month for up to 10 properties, $7/property/month each additional.
Q. Who are the typical users of Operto Teams?
Operto Teams has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Operto Teams support?
Operto Teams supports the following languages:
English
Q. Does Operto Teams support mobile devices?
Operto Teams supports the following devices:
Q. What other apps does Operto Teams integrate with?
Operto Teams integrates with the following applications:
365villas, Apaleo, Beds24, Booking Automation, BookingSync, Bookster, Cloudbeds, Escapia, Guesty, Guesty For Hosts, Hospitable.com, Hostaway, Hostfully Property Management Platform, JetStream, Kigo, Lavanda, LiveRez, Lodgable, Lodgify, Lodgix, Mews Commander, MyVR, NewBook, OwnerRez, RNS Timeshare Management Software, Rentals United, Smoobu, Tokeet, Uplisting, V12, WebRezPro, Zeevou
Q. What level of support does Operto Teams offer?
Operto Teams offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
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