RecDesk
About RecDesk
RecDesk is a cloud-based recreation management platform designed to simplify the way recreation organizations and nonprofits in the US and Canada manage their operations. The software includes tools for managing facility schedules, programs and activities, memberships, leagues, billing and invoicing, email marketing, reporting, and more.
RecDesk’s form builder allows users to create custom paperless forms, including enrollment forms, health assessments, and liability waivers, which can be completed online by customers. With the drag-and-drop editor, users can add a range of elements to forms, and forms can be integrated into activity, program, or membership sign-up workflows. Through the RecDesk community portal, customers can register for programs, reserve facilities, make payments, and view activity and payment histories online. Payments can be processed through Stripe, Authorize.net, and PayPal Payments Pro, and RecDesk can be integrated with a range of accounting systems to manage activity and journal entries.
With RecDesk, users can manage a range of activities and programs, with the ability to set minimum and maximum enrollment levels, enrollment start and end dates, and multiple fees and fee types, create recurring schedules, record program attendance, capture expenses, manage and export rosters, and more. Online facility reservations can also be offered, allowing the customers to browse available dates through the community portal, and reserve specific dates and times. The master calendar gives users an overview of all facility reservations, whether initiated internally or by members, and any scheduled programs or activities. Each facility also has an individual usage calendar, and users can switch between daily, weekly, and monthly calendar views.
Pricing starting from:
US$2,950.00/year
- Free Version
- Free Trial
- Subscription
Key benefits of RecDesk
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
US$2,950.00/year
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of RecDesk: 72
Alternatives
Sportsman Web
SmartRec
SportsEngine
MyRec.com
Reviews
Already have RecDesk?
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- Industry: Recreational Facilities & Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best Recreation Management Software I have ever used.
Reviewed on 2022-08-10
The customer service has been great and the software has been the most important part of sustaining...
The customer service has been great and the software has been the most important part of sustaining growth in our Town programs.
Pros
I use the Point of Sale module for a park that has beach access and a snack shack. With using this feature we have tripled revenues over the last three years. It helps with inventory control in the snack shack, collecting daily admissions, and invoicing our cabin rentals.
The program registration module also is very user-friendly and has put 99% of my registrations on the customer side which relieves me of a lot of administrative time.
Cons
I wish the user side had more customizable features to have a unique website layout. It is still a clean layout.
Response from RecDesk
Thank you Joseph for your review! Please reach out to your CSM to review your website layout.
- Industry: Government Administration
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
RecDesk does it all
Reviewed on 2024-04-16
RecDesk has helped us modernize from paper & pen, to online scheduling, invoicing and communications...
RecDesk has helped us modernize from paper & pen, to online scheduling, invoicing and communications. Scheduling facilities is more efficient using RecDesk too.
Pros
Blasting out email communications is so easy with RecDesk! We can email the entire community, or a specific roster.
RecDesk is real time so if someone in the office makes a change, anyone logging in anywhere can see it immediately.
Registrations on-line are very smooth and easy to set-up.
The customer support is great. We have a wonderful go-to person. There are helpful tips and FAQs but we have a person to help us out.
Cons
As an administrator, I cannot think of anything that is truly a con.
Response from RecDesk
Hello Ginger,
Thank you so much for your five-star review. We are delighted to hear that you had a positive
experience with us here at RecDesk.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Rec Deck Review
Reviewed on 2024-01-25
I overall like recdesk, its fairly easy to navigate.
I overall like recdesk, its fairly easy to navigate.
Pros
I like that its user friendly when you actually know the website, initially its pretty confusing. It helps streamline our programs which is very benefitial.
Cons
Rec Deck is missing alot of features that seem fairly standard with any program and we have put in requests to get things added/ new features added with no success or follow up.
Response from RecDesk
Thank you for taking the time to leave us a review. We do appreciate your feedback and we strive to improve the platform based on customer suggestions.
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Rec Desk helped us track facility usage and improve our recreation programs!
Reviewed on 2024-01-24
Rec Desk has allowed us to track our financial impact of our recreation programs more accurately...
Rec Desk has allowed us to track our financial impact of our recreation programs more accurately and honestly. We believe our recreation program has grown drastically because we now have online registration. We have even been able to add an adult pickleball league because Rec Desk makes it so easy to register and communicate with participants and coaches!
Pros
We can now allow online sign up for programs and accept credit/debit card payments! We love the built-in POS service for our concessions. It also allows us to track the usage of our facilities much better than the membership database software that we had previously. We have also been able to transition to online reservations for all of our rental facilities, which saves so much time and paperwork and eliminates human error as well as the amount of cash changing hands.
Cons
It does not allow for us to check member in and out when using our facilities. It would be nice to be able to track how long people are staying, but it definitely is not high on our priority list.
It would also be nice to be able to edit a series of classes more easily. I recently had to delete an entire class (that takes place 6 times a week) and re-enter it just to change one thing I had done incorrectly.
My biggest "complaint" is that we cannot use all of the Rec Desk features for our pickleball league. We can use it for registration and to set up the initial bracket, but beyond that, it will not work for pickleball because of how you score the players. They play doubles, but their scores are individual. I don't know if there is a way to fix this. It is a rather unique sport in terms of scoring and bracketing.
I wish we could DELETE members rather than ARCHIVE them. Because we can register people on site (at our Rec Center) and people can also register online (when they register for a league/program) we have had several duplicate members created. It would be nice to be able to eliminate all of those archived members at some point. I imagine it is adding to the data that we pay for annually and it is taking up space on your server.
Response from RecDesk
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! Please contact our support team with your suggestions for enhancements.
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Parks and Recreation Useage
Reviewed on 2024-04-17
We love working with this system. It has opened our programming to so many more members of our...
We love working with this system. It has opened our programming to so many more members of our community and created an ease of use that helps our staff serve.
Pros
The ability to reach more customers and the ease of organizing programs.
Cons
The reporting options are limited for some of our needs.
Response from RecDesk
Hello Veronica, Thank you for choosing RecDesk. We appreciate your kind feedback. If you need further review of the various reporting options please contact Customer Support for assistance. They would be happy to help!
RecDesk FAQs
Below are some frequently asked questions for RecDesk.Q. What type of pricing plans does RecDesk offer?
RecDesk offers the following pricing plans:
- Starting from: US$2,950.00/year View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
RecDesk is a cloud-based based service that makes it easy for your organization to budget with confidence while getting a great value. Subscriptions are all-inclusive and include free training and support.
Q. Who are the typical users of RecDesk?
RecDesk has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does RecDesk support?
RecDesk supports the following languages:
English
Q. Does RecDesk support mobile devices?
RecDesk supports the following devices:
iPhone (Mobile)
Q. What other apps does RecDesk integrate with?
RecDesk integrates with the following applications:
Kisi, Sparxo
Q. What level of support does RecDesk offer?
RecDesk offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for RecDesk.
