RecDesk

About RecDesk

RecDesk is a cloud-based recreation management platform designed to simplify the way recreation organizations and nonprofits in the US and Canada manage their operations. The software includes tools for managing facility schedules, programs and activities, memberships, leagues, billing and invoicing, email marketing, reporting, and more.

RecDesk’s form builder allows users to create custom paperless forms, including enrollment forms, health assessments, and liability waivers, which can be completed online by customers. With the drag-and-drop editor, users can add a range of elements to forms, and forms can be integrated into activity, program, or membership sign-up workflows. Through the RecDesk community portal, customers can register for programs, reserve facilities, make payments, and view activity and payment histories online. Payments can be processed through Stripe, Authorize.net, and PayPal Payments Pro, and RecDesk can be integrated with a range of accounting systems to manage activity and journal entries.

With RecDesk, users can manage a range of activities and programs, with the ability to set minimum and maximum enrollment levels, enrollment start and end dates, and multiple fees and fee types, create recurring schedules, record program attendance, capture expenses, manage and export rosters, and more. Online facility reservations can also be offered, allowing the customers to browse available dates through the community portal, and reserve specific dates and times. The master calendar gives users an overview of all facility reservations, whether initiated internally or by members, and any scheduled programs or activities. Each facility also has an individual usage calendar, and users can switch between daily, weekly, and monthly calendar views.

Pricing starting from:

US$2,950.00/year

  • Free Version
  • Free Trial
  • Subscription

Key benefits of RecDesk

  • The RecDesk Master Calendar gives users an overview of all programs, member-initiated facility reservations, and general facility reservations in daily, weekly, or monthly views, with users also able to access usage calendars for individual facilities.

  • Users can manage programs and activities with tools for defining multiple fee types, managing rosters, setting minimum and maximum enrollment levels, taking attendance, capturing expenses, emailing participants, and more.

  • Billing and invoicing can be managed, with the ability to create flexible payment plans, store card details for automated payments, set up automated emails for online payment reminders, and merge invoices.

  • Online reservations can be offered for selected facilities, allowing the public to browse availability through the community portal and add specific times and dates to their cart.

  • Fixed duration and open-ended memberships can be offered to customers, with manual and automated renewals, facility check-in based on membership status, and flexible fee structures allowing for both individual and family or group memberships.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$2,950.00/year

    • Free Version
    • Free Trial
    • Subscription

    Images

    RecDesk Software - RecDesk can be accessed through any device
    RecDesk Software - The Master Calendar gives users an overview of all reservations and programs
    RecDesk Software - Fixed-term and open-ended memberships can be set up for individuals and families or groups
    View 4 more
    RecDesk video
    RecDesk Software - RecDesk can be accessed through any device
    RecDesk Software - The Master Calendar gives users an overview of all reservations and programs
    RecDesk Software - Fixed-term and open-ended memberships can be set up for individuals and families or groups

    Features

    Total features of RecDesk: 57

    • ACH Payment Processing
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Management
    • Application Management
    • Attendance Management
    • Attendance Tracking Software
    • Barcode/Ticket Scanning
    • Billing & Invoicing
    • Booking Management
    • CRM Software
    • Calendar Management
    • Check-in/Check-out
    • Child Care
    • Class Scheduling
    • Communication Management
    • Contract/License Management
    • Credit Card Processing
    • Customer Accounts
    • Customizable Forms
    • Customizable Templates
    • Document Management Software
    • Dues Management
    • Electronic Payments
    • Email Management Software
    • Email Marketing Software
    • Email Templates
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management Software
    • Event Scheduling
    • Facility Management Software
    • Facility Scheduling
    • Family Memberships
    • Forms Management
    • Inventory Tracking
    • Invoice Management
    • League/Team Management
    • Member Communication
    • Member Database
    • Member Directory
    • Member Portal
    • Membership Management Software
    • Membership Renewals
    • Payment Processing Software
    • Recurring/Subscription Billing
    • Registration Management
    • Rental Management
    • Reporting & Statistics
    • SMS Messaging
    • Self Service Portal
    • Social Media Integration
    • Third Party Integrations
    • Visitor Registration
    • Website Integration
    • Website Management

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    SmartRec

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    Reviews

    Overall rating

    4.6 /5
    (63)
    Value for Money
    4.7/5
    Features
    4.3/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.9/5

    Already have RecDesk?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 63
    Joseph
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Best Recreation Management Software I have ever used.

    Reviewed on 2022-08-10

    The customer service has been great and the software has been the most important part of sustaining...

    The customer service has been great and the software has been the most important part of sustaining growth in our Town programs.

    Pros

    I use the Point of Sale module for a park that has beach access and a snack shack. With using this feature we have tripled revenues over the last three years. It helps with inventory control in the snack shack, collecting daily admissions, and invoicing our cabin rentals.

    The program registration module also is very user-friendly and has put 99% of my registrations on the customer side which relieves me of a lot of administrative time.

    Cons

    I wish the user side had more customizable features to have a unique website layout. It is still a clean layout.

    Response from RecDesk

    Thank you Joseph for your review! Please reach out to your CSM to review your website layout.

    Michaela
    Overall rating
    • Industry: Individual & Family Services
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Would never use anything else!

    Reviewed on 2023-10-30

    Overall, this has been a game changer for us and I am very pleased with the program. I really don't...

    Overall, this has been a game changer for us and I am very pleased with the program. I really don't have anything negative to say as we love the program here. We also love that they are always evolving and updating things. Thank you!!

    Pros

    - Programs management and how easy it is to create them. Love the feature of "create one just like this" - saves us so much time!
    - I personally LOVE flex forms and we utilize this for many different programs. I higly recommend that people use Flex Forms.
    - The dashboard is a great tool when you want to see any changes quickly that have happened recently. I like to use this after a program is posted or after sharing the registrations to see popular times people sign up and how many.

    Cons

    - I wish we could also search by first name
    - It would also be nice to add photos for promotional purposes in the programs

    Courtney
    Overall rating
    • Industry: Civic & Social Organization
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Recdesk Review

    Reviewed on 2023-10-30

    We are a City and use recdesk city wide. I like the ease of use for the program.

    We are a City and use recdesk city wide. I like the ease of use for the program.

    Pros

    The extensive database. The ease of member registrations.

    Cons

    Not having the ability to use memberships and Point of sale together.

    Lisa
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Couldn't Live Without It!

    Reviewed on 2023-11-01

    Our experience with RecDesk has been phenomenal. I can't imagine anyone having better customer...

    Our experience with RecDesk has been phenomenal. I can't imagine anyone having better customer service. The RecDesk team is always so patient even when I ask the dumbest questions. New enhancements are always rolling out, and they always take into consideration improvements you would like to see. A++

    Pros

    The ease of online registration is the best! I can't imagine going back to pen and paper. It's so easy to get practice/game schedules to everyone. Rescheduling a rain out is literally the click of a button. Drafting teams is so easy along with immediately being able to give coaches a team roster.

    Cons

    Everything is pretty great although I wish there was a RecDesk app!

    Alternatives Considered

    CivicRec

    Reasons for Switching to RecDesk

    RecDesk team was very patient answering any and all questions. They were never pushy. The learning curve was much easier with RecDesk as well.
    Bonnie
    Overall rating
    • Industry: Government Administration
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Pool Membership

    Reviewed on 2023-11-06

    RecDesk makes my job a lot easier by putting the data entry on the members.

    RecDesk makes my job a lot easier by putting the data entry on the members.

    Pros

    It's so much easier than using our old system. It's more user friendly and it's easier to navigate through the system

    Cons

    Certain reports we were able to generate on our old system are not available or you need to run multiple reports to generate the same information. Made some requests for these changes.

    Showing 5 reviews of 63 Read all reviews

    RecDesk FAQs

    Below are some frequently asked questions for RecDesk.

    RecDesk offers the following pricing plans:

    • Starting from: US$2,950.00/year
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    RecDesk has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    RecDesk supports the following languages:

    English

    RecDesk supports the following devices:

    We do not have any information about what integrations RecDesk has

    RecDesk offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for RecDesk.