About RecDesk

RecDesk is a cloud-based recreation management platform designed to simplify the way recreation organizations and nonprofits in the US and Canada manage their operations. The software includes tools for managing facility schedules, programs and activities, memberships, leagues, billing and invoicing, email marketing, reporting, and more.

RecDesk’s form builder allows users to create custom paperless forms, including enrollment forms, health assessments, and liability waivers, which can be completed online by customers. With the drag-and-drop editor, users can add a range of elements to forms, and forms can be integrated into activity, program, or membership sign-up workflows. Through the RecDesk community portal, customers can register for programs, reserve facilities, make payments, and view activity and payment histories online. Payments can be processed through Stripe, Authorize.net, and PayPal Payments Pro, and RecDesk can be integrated with a range of accounting systems to manage activity and journal entries.

With RecDesk, users can manage a range of activities and programs, with the ability to set minimum and maximum enrollment levels, enrollment start and end dates, and multiple fees and fee types, create recurring schedules, record program attendance, capture expenses, manage and export rosters, and more. Online facility reservations can also be offered, allowing the customers to browse available dates through the community portal, and reserve specific dates and times. The master calendar gives users an overview of all facility reservations, whether initiated internally or by members, and any scheduled programs or activities. Each facility also has an individual usage calendar, and users can switch between daily, weekly, and monthly calendar views.

Pricing starting from:

US$2,950.00/year

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to RecDesk

Key benefits of RecDesk

  • The RecDesk Master Calendar gives users an overview of all programs, member-initiated facility reservations, and general facility reservations in daily, weekly, or monthly views, with users also able to access usage calendars for individual facilities.

  • Users can manage programs and activities with tools for defining multiple fee types, managing rosters, setting minimum and maximum enrollment levels, taking attendance, capturing expenses, emailing participants, and more.

  • Billing and invoicing can be managed, with the ability to create flexible payment plans, store card details for automated payments, set up automated emails for online payment reminders, and merge invoices.

  • Online reservations can be offered for selected facilities, allowing the public to browse availability through the community portal and add specific times and dates to their cart.

  • Fixed duration and open-ended memberships can be offered to customers, with manual and automated renewals, facility check-in based on membership status, and flexible fee structures allowing for both individual and family or group memberships.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$2,950.00/year

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to RecDesk

    Images

    RecDesk Software - RecDesk can be accessed through any device
    RecDesk Software - The Master Calendar gives users an overview of all reservations and programs
    RecDesk Software - Fixed-term and open-ended memberships can be set up for individuals and families or groups
    View 4 more
    RecDesk video
    RecDesk Software - RecDesk can be accessed through any device
    RecDesk Software - The Master Calendar gives users an overview of all reservations and programs
    RecDesk Software - Fixed-term and open-ended memberships can be set up for individuals and families or groups

    Features

    Total features of RecDesk: 58

    • ACH Payment Processing
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Management
    • Application Management
    • Attendance Management
    • Attendance Tracking Software
    • Barcode/Ticket Scanning
    • Billing & Invoicing
    • Booking Management
    • CRM Software
    • Calendar Management
    • Check-in/Check-out
    • Child Care
    • Class Scheduling
    • Communication Management
    • Contract/License Management
    • Credit Card Processing
    • Customer Accounts
    • Customizable Forms
    • Customizable Templates
    • Document Management Software
    • Dues Management
    • Electronic Payments
    • Email Management Software
    • Email Marketing Software
    • Email Reminders
    • Email Templates
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management Software
    • Event Scheduling
    • Facility Management Software
    • Facility Scheduling
    • Family Memberships
    • Forms Management
    • Inventory Tracking
    • Invoice Management
    • League/Team Management
    • Member Communication
    • Member Database
    • Member Directory
    • Member Portal
    • Membership Management Software
    • Membership Renewals
    • Payment Processing Software
    • Recurring/Subscription Billing
    • Registration Management
    • Rental Management
    • Reporting & Statistics
    • SMS Messaging
    • Self Service Portal
    • Social Media Integration
    • Third Party Integrations
    • Visitor Registration
    • Website Integration
    • Website Management

    Alternatives

    ShapeNet

    4.3
    #1 Alternative to RecDesk
    ShapeNet is a cloud-based club management software designed for health and fitness centers of all sizes, including...

    CivicRec

    4.4
    #2 Alternative to RecDesk
    CivicRec is an all-in-one, cloud-based parks and recreation management software for both staff and citizens of local...

    RecTrac

    3.4
    #3 Alternative to RecDesk
    RecTrac is a cloud-based solution designed to help small to large recreational organizations manage reservations and...

    Sportsman Web

    4.2
    #4 Alternative to RecDesk
    Integrated Parks and Recreation Software to Help You Serve Your Communities. Now available on a cloud-based web app.

    Reviews

    Overall rating

    4.6 /5
    (37)
    Value for Money
    4.7/5
    Features
    4.3/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.9/5

    Already have RecDesk?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 37
    Joseph
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Best Recreation Management Software I have ever used.

    Reviewed on 8/10/2022

    The customer service has been great and the software has been the most important part of sustaining...

    The customer service has been great and the software has been the most important part of sustaining growth in our Town programs.

    Pros

    I use the Point of Sale module for a park that has beach access and a snack shack. With using this feature we have tripled revenues over the last three years. It helps with inventory control in the snack shack, collecting daily admissions, and invoicing our cabin rentals.

    The program registration module also is very user-friendly and has put 99% of my registrations on the customer side which relieves me of a lot of administrative time.

    Cons

    I wish the user side had more customizable features to have a unique website layout. It is still a clean layout.

    Response from RecDesk

    Thank you Joseph for your review! Please reach out to your CSM to review your website layout.

    Jaime
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    West Hartford

    Reviewed on 5/10/2022

    Overall, its a great system for registrations and scheduling. The customers find it very easy to...

    Overall, its a great system for registrations and scheduling. The customers find it very easy to use.

    Pros

    This software is by far the easiest software for new staff to learn quickly. With so many part timers, and a high level of seasonal and part time turnover, its important that the basic functions be easy to learn and figure out. Its the most intuitive software to use on an admin level, and our customers also find it to be easy to figure out. The basics are basic enough for new staff to figure out.

    Cons

    Once you become proficent in the basics, the more advanced functions are convoluted and could be cleaner.
    We dislike the Export to Excel, would prefer a report that generates a PDF. In the export, it creates a list and you have to remove categories in excel, instead of being able to toggle the desired categories in the system before generating the report.
    When data entering programs, we would like a report to confirm what was inputted instead of having to go through each tab individually.
    When creating programs, its frustrating to have to keep saving on every tab and also every individual date that it added.
    We want to do payment plans but it doesn't let you mass enroll into a payment plan, you have to individually set it up for each registration.
    Once parents put in their own emergency forms, they cannot go back in and update the information without registering for another program.

    Alternatives Considered

    CivicRec

    Reasons for Choosing RecDesk

    RecTrac was very confusing and not web based.

    Switched From

    RecTrac

    Reasons for Switching to RecDesk

    price, customer service, RecDesk's willingness to hear us and meet our requests. It didn't feel like we had to fit their system, but more like they wanted to hear us and fit what we needed.
    Jp
    Overall rating
    • Industry: Government Administration
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    RecDesk has changed our department for the better.

    Reviewed on 2/6/2023

    Excellent! Customer service is great and the accessibility to the product from any device is...

    Excellent! Customer service is great and the accessibility to the product from any device is critical.

    Pros

    The flex calendar, online payments and independent member creation have reduced the number of calls, emails and other questions we get on a daily basis. It has made it so much simpler for our customers to sign up for our programs or rent our facilities.

    Cons

    Only issue we've had is the lack of a practice scheduler. Also we'd like a little more detailed game scheduling system.

    Alternatives Considered

    RecTrac and CivicRec

    Reasons for Choosing RecDesk

    The product had become outdated.

    Reasons for Switching to RecDesk

    The price, the reviews and the customer service from the sales team.
    Verified Reviewer
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    A Parks and Recreation Software Solution That's Sure to Help You Stay Organized!

    Reviewed on 8/6/2018

    RecDesk is a reliable and useful collection of tools that will help any Parks and Recreation...

    RecDesk is a reliable and useful collection of tools that will help any Parks and Recreation Department provide the highest quality of service to the patrons of their community.

    Pros

    RecDesk is extremely helpful in bringing any Parks and Recreation department into the 21st-Century with a suite of services & tools that will help you come into the digital age. From online registrations, to great POS options, this program is an all-in-one solution to your managament woes!

    Cons

    While RecDesk will be there for you every step of the way to help you learn the in's and out's of their system, it might prove difficult for some to brave the learning curve the software asks for to fully take advantage of everyhting it has to offer.

    Matt
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great product - Easy to use!

    Reviewed on 5/9/2022

    Excellent customer service.

    Excellent customer service.

    Pros

    I really liked how easy this software is to use. With very little training, a new employee can pick up its functionality and navigation easily.

    Cons

    We run after school programs and summer camps and there are some features in Camp Specific Software that don't work as well in Rec Desk. There are ways to get the information but its not as streamlined as a general program registration.

    Alternatives Considered

    Sportsman Web

    Reasons for Switching to RecDesk

    Affordability and easy of use. Some of the other vendors some steps were counter intuitive and took longer than seemed necessary
    Showing 5 reviews of 37 Read all reviews

    RecDesk FAQs

    Below are some frequently asked questions for RecDesk.

    RecDesk offers the following pricing plans:

    • Starting from: US$2,950.00/year
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    RecDesk has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    RecDesk supports the following languages:

    English

    RecDesk supports the following devices:

    We do not have any information about what integrations RecDesk has

    RecDesk offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

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