About RecDesk

RecDesk is a cloud-based recreation management platform designed to simplify the way recreation organizations and nonprofits in the US and Canada manage their operations. The software includes tools for managing facility schedules, programs and activities, memberships, leagues, billing and invoicing, email marketing, reporting, and more.

RecDesk’s form builder allows users to create custom paperless forms, including enrollment forms, health assessments, and liability waivers, which can be completed online by customers. With the drag-and-drop editor, users can add a range of elements to forms, and forms can be integrated into activity, program, or membership sign-up workflows. Through the RecDesk community portal, customers can register for programs, reserve facilities, make payments, and view activity and payment histories online. Payments can be processed through Stripe, Authorize.net, and PayPal Payments Pro, and RecDesk can be integrated with a range of accounting systems to manage activity and journal entries.

With RecDesk, users can manage a range of activities and programs, with the ability to set minimum and maximum enrollment levels, enrollment start and end dates, and multiple fees and fee types, create recurring schedules, record program attendance, capture expenses, manage and export rosters, and more. Online facility reservations can also be offered, allowing the customers to browse available dates through the community portal, and reserve specific dates and times. The master calendar gives users an overview of all facility reservations, whether initiated internally or by members, and any scheduled programs or activities. Each facility also has an individual usage calendar, and users can switch between daily, weekly, and monthly calendar views.

Pricing starting from:

US$2,950.00/year

  • Free Version
  • Free Trial
  • Subscription

Key benefits of RecDesk

  • The RecDesk Master Calendar gives users an overview of all programs, member-initiated facility reservations, and general facility reservations in daily, weekly, or monthly views, with users also able to access usage calendars for individual facilities.

  • Users can manage programs and activities with tools for defining multiple fee types, managing rosters, setting minimum and maximum enrollment levels, taking attendance, capturing expenses, emailing participants, and more.

  • Billing and invoicing can be managed, with the ability to create flexible payment plans, store card details for automated payments, set up automated emails for online payment reminders, and merge invoices.

  • Online reservations can be offered for selected facilities, allowing the public to browse availability through the community portal and add specific times and dates to their cart.

  • Fixed duration and open-ended memberships can be offered to customers, with manual and automated renewals, facility check-in based on membership status, and flexible fee structures allowing for both individual and family or group memberships.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$2,950.00/year

    • Free Version
    • Free Trial
    • Subscription

    Images

    RecDesk Software - RecDesk can be accessed through any device
    RecDesk Software - The Master Calendar gives users an overview of all reservations and programs
    RecDesk Software - Fixed-term and open-ended memberships can be set up for individuals and families or groups
    View 4 more
    RecDesk video
    RecDesk Software - RecDesk can be accessed through any device
    RecDesk Software - The Master Calendar gives users an overview of all reservations and programs
    RecDesk Software - Fixed-term and open-ended memberships can be set up for individuals and families or groups

    Features

    Total features of RecDesk: 55

    • ACH Payment Processing
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Application Management
    • Attendance Management
    • Attendance Tracking Software
    • Barcode / Ticket Scanning
    • Billing & Invoicing
    • Booking Management
    • CRM Software
    • Calendar Management
    • Check-in/Check-out
    • Child Care
    • Class Scheduling
    • Communication Management
    • Contact Database
    • Contract/License Management
    • Credit Card Processing
    • Customizable Fields
    • Customizable Forms
    • Document Management Software
    • Dues Management
    • Electronic Payments
    • Email Management Software
    • Email Marketing Software
    • Email Reminders
    • Email Templates
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management Software
    • Event Scheduling
    • Facility Management Software
    • Facility Scheduling
    • Family Memberships
    • Forms Management
    • Inventory Tracking
    • Invoice Management
    • League / Team Management
    • Member Communication
    • Member Database
    • Member Directory
    • Member Portal
    • Membership Management Software
    • Membership Renewals
    • Payment Processing Software
    • Recurring/Subscription Billing
    • Registration Management
    • Rental Management
    • Reporting & Statistics
    • Self Service Portal
    • Social Media Integration
    • Third Party Integrations
    • Website Integration
    • Website Management

    Alternatives

    CivicRec

    4.4
    #1 Alternative to RecDesk
    CivicRec is an all-in-one, cloud-based parks and recreation management software for both staff and citizens of local...

    SmartRec

    4.3
    #2 Alternative to RecDesk
    SmartRec by Amilia supports Parks & Recreation agencies to deliver a superior resident experience.

    VenueOps

    4.7
    #3 Alternative to RecDesk
    VenueOps is a cloud-based venue management solution which offers convention centres, theatres, music venues, arenas,...

    Sportsman Web

    4.2
    #4 Alternative to RecDesk
    Integrated Parks and Recreation Software to Help You Serve Your Communities. Now available on a cloud-based web app.

    Reviews

    Overall rating

    4.6 /5
    (34)
    Value for Money
    4.7/5
    Features
    4.3/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.9/5

    Already have RecDesk?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 34
    Joseph
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Best Recreation Management Software I have ever used.

    Reviewed on 2022-08-10

    The customer service has been great and the software has been the most important part of sustaining...

    The customer service has been great and the software has been the most important part of sustaining growth in our Town programs.

    Pros

    I use the Point of Sale module for a park that has beach access and a snack shack. With using this feature we have tripled revenues over the last three years. It helps with inventory control in the snack shack, collecting daily admissions, and invoicing our cabin rentals.

    The program registration module also is very user-friendly and has put 99% of my registrations on the customer side which relieves me of a lot of administrative time.

    Cons

    I wish the user side had more customizable features to have a unique website layout. It is still a clean layout.

    Response from RecDesk

    Thank you Joseph for your review! Please reach out to your CSM to review your website layout.

    Jaime
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    West Hartford

    Reviewed on 2022-05-10

    Overall, its a great system for registrations and scheduling. The customers find it very easy to...

    Overall, its a great system for registrations and scheduling. The customers find it very easy to use.

    Pros

    This software is by far the easiest software for new staff to learn quickly. With so many part timers, and a high level of seasonal and part time turnover, its important that the basic functions be easy to learn and figure out. Its the most intuitive software to use on an admin level, and our customers also find it to be easy to figure out. The basics are basic enough for new staff to figure out.

    Cons

    Once you become proficent in the basics, the more advanced functions are convoluted and could be cleaner.
    We dislike the Export to Excel, would prefer a report that generates a PDF. In the export, it creates a list and you have to remove categories in excel, instead of being able to toggle the desired categories in the system before generating the report.
    When data entering programs, we would like a report to confirm what was inputted instead of having to go through each tab individually.
    When creating programs, its frustrating to have to keep saving on every tab and also every individual date that it added.
    We want to do payment plans but it doesn't let you mass enroll into a payment plan, you have to individually set it up for each registration.
    Once parents put in their own emergency forms, they cannot go back in and update the information without registering for another program.

    Alternatives Considered

    CivicRec

    Reasons for Choosing RecDesk

    RecTrac was very confusing and not web based.

    Switched From

    RecTrac

    Reasons for Switching to RecDesk

    price, customer service, RecDesk's willingness to hear us and meet our requests. It didn't feel like we had to fit their system, but more like they wanted to hear us and fit what we needed.
    Shelley
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    MadCoRec

    Reviewed on 2022-09-09

    It has been great! Absolutely love RecDesk.

    It has been great! Absolutely love RecDesk.

    Pros

    Financial based system and ease of creating programs, schedules, etc.

    Cons

    So far we have no complaints with any part of the software.

    Alternatives Considered

    SmartRec and CivicRec

    Reasons for Choosing RecDesk

    Ease of use. More of a financial system that we were looking for. Option to add a POS system.

    Switched From

    SportsEngine

    Reasons for Switching to RecDesk

    Cost, size of our department, ease of use.
    Verified Reviewer
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    A Parks and Recreation Software Solution That's Sure to Help You Stay Organized!

    Reviewed on 2018-08-06

    RecDesk is a reliable and useful collection of tools that will help any Parks and Recreation...

    RecDesk is a reliable and useful collection of tools that will help any Parks and Recreation Department provide the highest quality of service to the patrons of their community.

    Pros

    RecDesk is extremely helpful in bringing any Parks and Recreation department into the 21st-Century with a suite of services & tools that will help you come into the digital age. From online registrations, to great POS options, this program is an all-in-one solution to your managament woes!

    Cons

    While RecDesk will be there for you every step of the way to help you learn the in's and out's of their system, it might prove difficult for some to brave the learning curve the software asks for to fully take advantage of everyhting it has to offer.

    Cynthia
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    RecDesk for State Parks & Recreation Agency

    Reviewed on 2022-07-24

    RecDesk prioritizes customer service and innovation. They understand parks and recreation agencies...

    RecDesk prioritizes customer service and innovation. They understand parks and recreation agencies and the special challenges they face. We purchased RecDesk to fulfill one simple task - manage a food truck rental system for our state parks and recreation agency. Over our first three years with RecDesk, it's become an essential tool integrated into almost every facet of our agency.

    Pros

    From my earliest research into cloud-based solutions for our state parks and recreation agency, I was impressed by the customer support at RecDesk. Three years later, their support team remains outstanding - quick to respond, extremely helpful, very smart. The features of RecDesk that caused us to choose them included membership options, document management, calendar management, invoicing, internal task management, facility management, and many other features. RecDesk enabled us to modernize our parks and recreation agency, which had previously conducted most of its business on paper. I retired recently but know that the agency continues to use RecDesk and has extended their contract.

    Cons

    RecDesk makes regular upgrades to its software, so many of the features I'd hoped to see have already been instituted (and they're great about taking suggestions for future upgrades). The area where we requested the greatest number of upgrades was in the flex form area, because we used it so heavily for special use permits.

    Alternatives Considered

    VenueOps

    Reasons for Switching to RecDesk

    The membership feature and pricing.
    Showing 5 reviews of 34 Read all reviews

    RecDesk FAQs

    Below are some frequently asked questions for RecDesk.

    RecDesk offers the following pricing plans:

    RecDesk has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    RecDesk supports the following languages:

    English

    RecDesk supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations RecDesk has

    RecDesk offers the following support options:

    Email/Help Desk, Phone Support, Chat

    Related categories

    See all software categories found for RecDesk.