Spike Overview

What is Spike?

Spike brings your entire workspace into your Inbox: email, chat, calendar, calls, team collaboration, tasks to one modern Inbox. Spikes conversational email fuses traditional email with instant messaging eliminating cluttered email threads. With real-time conversations and live collaboration, Spike allows for better interactions and a more human communication experience.

Spike works on top of your existing email and is available on iOS, Android, Mac, Windows & Web. This gives you a single, unified, and fully functioning workspace for all your and your team's tasks.

Spike Overview

Pricing

Starting from
$4.00/month

Pricing options

Free Trial
Subscription
Value for money

Spike is free for personal accounts, up to 15,000 message history.

Pro accounts: $4/month or $5/month when billed annually.
Business accounts: 14 day free trial, $6/month or $8/month when billed annually.

More info:
– Personal account: any email address that is not customized or is for personal use (Gmail.com, Yahoo.com, Outlook.com, etc), such as [email protected] or [email protected]

– Business account: an email that has a custom business domain, such as [email protected] or [email protected]

You can add as many accounts as you want to your Spike app.


Spike Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, French, German, Hebrew, Italian and 4 others, Japanese, Portuguese, Russian, Spanish

Media

Multiple calendars can be combined into a single view
Messages can be deleted or archived in bulk
Media attachments are supported and can be visualized with the app
Place calls, right from your inbox!
Seamlessly syncs on any device
RSVP in-line. No need to open separate apps or tabs.
Spike video Spike video Spike video Spike video Spike screenshot: Multiple calendars can be combined into a single view Spike screenshot: Messages can be deleted or archived in bulk Spike screenshot: Media attachments are supported and can be visualized with the app Spike screenshot: Place calls, right from your inbox! Spike screenshot: Spike screenshot: Spike screenshot: Seamlessly syncs on any device Spike screenshot: RSVP in-line. No need to open separate apps or tabs. Spike screenshot: Spike screenshot:

Spike Reviews

Spike Reviews

Overall rating
4.7
/
5
Excellent
18

Very good
4

Average
1

Poor
0

Terrible
0

Value for Money
4.8
Features
4.7
Ease of Use
4.9
Customer Support
4.8
96% recommended this app
Adir R.

An awesome email client

Overall - a great app and reasonably priced. Highly recommended.


Michael H.

eMail made modern, simple and transparent

It's a bit of a change of approach, coming from more classical email services, but I'm finding myself drawn more and more to this app, and it has effectively supplanted my use of all other mail clients. I find the message-centred (i.e. like a chat thread) approach enlightening and very efficient. The learning curve has been very shallow (i.e. I've learned a lot / feel comfortable using Spike in a short time) and I'm really enjoying using the App!


Patrick S.

Not for everyone, it wasn't for me


Adam C.

Hop cuts out all the clutter while allowing you to see all all the conversations in a clean...

Hop allows for clearer communication and saving time spent on email. Allows for better context with a previous contact as well. I have saved a lot of hours on email, and a better experience then browser based email, or any other app.


Jeffry T.

A Chat-Like Approach to Email Management


Adir R.
Industry: Marketing & Advertising
Company size: 2-10 Employees

An awesome email client

Used Daily for 1-5 months
Reviewed on 10/13/2020
Review Source: Capterra

Overall - a great app and reasonably priced. Highly recommended.

Pros

The way Spike sorts emails is genius.
It turned my inbox into a chat-like experience, where emails are grouped by people and not threads/topics - so it actually feels like I'm using a IM and not an outdated email client.

Cons

Some of the more advanced features still need some work.
I'd love to see tagging in notes (so collaboration would be smoother), or the option to add a call link into an invite directly (like in Google Calendar).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Michael H.
Industry: Professional Training & Coaching
Company size: 2-10 Employees

eMail made modern, simple and transparent

Used Daily for 1-5 months
Reviewed on 9/29/2020
Review Source: Capterra

It's a bit of a change of approach, coming from more classical email services, but I'm finding myself drawn more and more to this app, and it has effectively supplanted my use of all other mail clients. I find the message-centred (i.e. like a chat thread) approach enlightening and very efficient. The learning curve has been very shallow (i.e. I've learned a lot / feel comfortable using Spike in a short time) and I'm really enjoying using the App!

Pros

+ The ease of use - everything is in one place, and it's easy to concentrate on the information in the messages, rather than filtering through quoted text or long emails that duplicate something already on my computer.
+ The modern approach - as much as business is still formal, and we value salutations and signatures, they distract from the message we are sending, and email is being supplanted by chats/blogs/... And Spike embraces this trend without losing the formality (it's just hidden)
+ The semi-automatic email account setup - Spike recognised (in most cases) what kind of email account I had (Gmail, or Exchange, or IMAP) and pre-filled parts of the server data (or eliminated me having to enter it at all) which made setting up accounts a breeze.
+ The incredibly fast customer service - The CS team is really fast (and personable, and friendly and helpful) when I have an issue. And I feel super well-taken-care-of. Not a given in today's fast moving automated world.

Cons

There are still a few growing pains, and some features are not fully implemented yet. Some things that aren't working perfectly are the calendar integration, .ics files/invitations, and sometimes Spike won't recognise the email/name I'm typing in to give me reasonable proposals....
But these are minor details in the great scheme of things, and given the age of the app, there are truly very few bugs or glitches!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Patrick S.

Not for everyone, it wasn't for me

Used Monthly for 1-5 months
Reviewed on 3/7/2018
Review Source: Capterra

Pros

It's a really cool idea, and it's implemented exactly as promised. It can be fun and lower-stress to reply to work emails like they're an iMessage on your phone.

Cons

A lot of my work emails don't lend themselves particularly well to a response akin to how you'd reply to a text message. Reading emails with HTML images wasn't good either.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Adam C.
Industry: Financial Services

Hop cuts out all the clutter while allowing you to see all all the conversations in a clean view.

Used Daily for 1+ year
Reviewed on 5/1/2018
Review Source: Capterra

Hop allows for clearer communication and saving time spent on email. Allows for better context with a previous contact as well. I have saved a lot of hours on email, and a better experience then browser based email, or any other app.

Pros

Hop helps reduce the amount of time spent on email. Hop works faster then any email client, and I have tried every one that I could find! The Priority Inbox vs Other inbox saves a lot of time sorting what is important and not important. If others are using Hop as well, it creates a realtime chat between each other. It also allows for encrypted messages between users, which is great when sending sensitive information.

Cons

Not much, would like a few other small features like Auto Snoozing, and location based reminders. But really, they have the best email client, and now that desktop will be available, it will be the best solution on your smartphone, tablet, and desktop.

Response from Chatflow

Hey Adam,

Thanks for your awesome feedback! We are super passionate about we do and love creating more amazing features for you.
We're happy to let you know that the desktop app is now available and you can get it at www.spikenow.com

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jeffry T.
Industry: Architecture & Planning
Company size: 2-10 Employees

A Chat-Like Approach to Email Management

Used Daily for 2+ years
Reviewed on 12/4/2018
Review Source: Capterra

Pros

I love the approach that Spike take on email management. It uses chat-like interface from mobile chat apps that we grow to love so much. It minimizes the clutters that we get from normal email conversations. Plus Spike is free for non-business email accounts.

Cons

Spike could take hints from other email clients to improve its user interface.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
9.3/10
Based on 23 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Spike Pricing

Spike Pricing

Starting from
$4.00/month
Free Trial
Subscription
Value for money

Spike is free for personal accounts, up to 15,000 message history.

Pro accounts: $4/month or $5/month when billed annually.
Business accounts: 14 day free trial, $6/month or $8/month when billed annually.

More info:
– Personal account: any email address that is not customized or is for personal use (Gmail.com, Yahoo.com, Outlook.com, etc), such as [email protected] or [email protected]

– Business account: an email that has a custom business domain, such as [email protected] or [email protected]

You can add as many accounts as you want to your Spike app.

Spike is free for personal accounts, up to 15,000 message history.

Pro accounts: $4/month or $5/month when billed annually.
Business accounts: 14 day free trial, $6/month or $8/month when billed annually.

More info:
– Personal account: any email address that is not customized or is for personal use (Gmail.com, Yahoo.com, Outlook.com, etc), such as [email protected] or [email protected]

– Business account: an email that has a custom business domain, such as [email protected] or [email protected]

You can add as many accounts as you want to your Spike app.

Value for Money
4.8/5
Based on 23 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Spike Features

Spike Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4.7/5
Based on 23 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Spike

Additional information for Spike

Key features of Spike

  • Attachment visualization
  • Cloud storage integrations
  • Combined calendar
  • Contacts view
  • Conversation flows
  • Customizable rapid responses
  • Discussion histories
  • Email unsubscribes
  • Hiding of email headers, signatures & quoted text
  • Inbox prioritization
  • Mass actions
  • Media attachments
  • Message snoozing
  • Message viewed indicator
  • Multi-account consolidation
  • Notification controls
  • Sender blocking
  • Separate inbox for non-priority messages
  • Swipe shortcuts
  • Team conversation channels
  • Typing indicator

Benefits

  • Conversational Email: Email headers, signatures, and quoted text are automatically hidden to present conversations in simplified flows, and users can revert to original email formatting with a click.

  • Live Collaboration in Notes & Docs: Create, collaborate and share documents without leaving your Inbox. Use the built-in chat to discuss ideas, leave comments and collaborate with anyone.

  • Tasks & To Dos: Spike makes managing your tasks a breeze. Organize and prioritize your tasks, projects, and even your grocery list. Create, manage, track, set reminders and complete tasks all from your Inbox.

  • Priority Inbox: See important conversations first. Non-priority messages are sorted into a separate inbox to avoid distractions.

  • Real-time Awareness: View when someone in a conversation is typing, and when the recipients have seen their messages.

  • Unified Inbox: Multiple email accounts can be combined in a single inbox, and multiple calendars can also be consolidated into a single screen.

  • Email Triage: Users can send built-in rapid responses or create their own, and access shortcuts by swiping, to archive messages, delete messages in bulk, and more.

  • Customization: Notifications can be customized for each user, allowing for muting threads, setting unique notification sounds for each contact, and switching off notifications for non-priority messages.

  • Team Chat: Group chat within your inbox! No logins, no links, just everyone on the same page, all from your inbox. And the best part is that all you need to join, is your email address.

  • The Fastest, Search. Ever: Stop wasting your time on endless searches. Search all messages, files and contacts instantly, across all your inboxes and cloud storage accounts. Spike’s Super Search is the fastest way to find and attach anything.

  • See Through Walls (or files): Visually preview all attachments without having to download or open files one by one.

  • Spike FAQs

    Spike FAQs

    Below are some frequently asked questions for Spike.

    Q. What type of pricing plans does Spike offer?

    Spike offers the following pricing plans:

    Starting from: $4.00/month

    Pricing model: Subscription

    Free Trial: Available

    Spike is free for personal accounts, up to 15,000 message history. Pro accounts: $4/month or $5/month when billed annually. Business accounts: 14 day free trial, $6/month or $8/month when billed annually. More info: – Personal account: any email address that is not customized or is for personal use (Gmail.com, Yahoo.com, Outlook.com, etc), such as [email protected] or [email protected] – Business account: an email that has a custom business domain, such as [email protected] or [email protected] You can add as many accounts as you want to your Spike app.

    Q. What are the main features of Spike?

    Spike offers the following features:

    • Attachment visualization
    • Cloud storage integrations
    • Combined calendar
    • Contacts view
    • Conversation flows
    • Customizable rapid responses
    • Discussion histories
    • Email unsubscribes
    • Hiding of email headers, signatures & quoted text
    • Inbox prioritization
    • Mass actions
    • Media attachments
    • Message snoozing
    • Message viewed indicator
    • Multi-account consolidation
    • Notification controls
    • Sender blocking
    • Separate inbox for non-priority messages
    • Swipe shortcuts
    • Team conversation channels
    • Typing indicator

    Q. Who are the typical users of Spike?

    Spike has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does Spike support?

    Spike supports the following languages:

    English, French, German, Hebrew, Italian, Japanese, Portuguese, Russian, Spanish

    Q. What type of pricing plans does Spike offer?

    Spike has the following pricing plans:

    Subscription

    Q. Does Spike support mobile devices?

    Spike supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Spike integrate with?

    We do not have any information about what integrations Spike has

    Q. What level of support does Spike offer?

    Spike offers the following support options:

    Knowledge Base, Online Support, FAQs, Video Tutorials