--- description: Detailed reviews on Spike based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Spike with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Spike Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Instant Messaging & Chat Software](/directory/320/instant-messaging-chat/software) > [Spike](/software/111795/hop-email) # Spike Canonical: https://www.getapp.ca/software/111795/hop-email Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/111795/hop-email?page=2) > Cloud-based AI-first email platform converting threads into chat-style conversations, unifying email, messaging, and video for teams. > > Verdict: Rated **4.7/5** by 45 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Spike \* Converts email threads into chat-style conversations grouped by sender, reducing cognitive load while preserving standard email delivery for external recipients. \* Consolidates multiple email accounts (Gmail, Outlook, Yahoo, iCloud, IMAP) into a single unified inbox, eliminating the need to switch between separate email clients. \* AI Feed ranks incoming communications by relevance in real time, surfacing important messages and suppressing low-priority noise without manual tagging or folder management. \* Magic Summarize condenses lengthy email threads, messages, and file attachments into concise overviews, allowing users to catch up without opening individual messages. \* AI Compose (Write with AI) generates complete email drafts and replies from a prompt with selectable tone, format, and length, reducing time spent on composition. \* Context-aware AI Reply suggestions are drafted directly from thread content, accelerating response workflows. \* General-purpose AI Bot, accessible in every workspace, handles questions, content creation, code, and other tasks without requiring a separate AI tool. \* Priority Inbox automatically sorts urgent messages to the top and routes newsletters and promotions to a secondary feed, keeping the main inbox focused. \* Shared Inbox with conversation assignment, status labels, and internal comments improves team accountability and visibility on incoming email. \* Collaborative Notes with real-time co-editing, built-in chat, and cross-device sync replace separate document and messaging tools. \* Built-in video and audio calls remove the dependency on external conferencing apps. \* Voice messages can be recorded and sent directly from mobile, adding an asynchronous audio communication option. \* Calendar integration merges Google Calendar, Outlook, and Apple Calendar into the inbox view, centralizing scheduling alongside communication. \* Super Search spans all conversations, emails, files, notes, and attachments across connected accounts from a single query. \* Scheduled Send and a 10-second Unsend window provide control over outgoing messages. \* Custom email domain support allows connection of an existing domain or purchase of a new one, with one year free on annual plans. \* AES-256 encryption with unique per-message private keys secures all communications at rest. \* Works with existing email accounts via IMAP with no re-platforming or migration required, lowering the barrier to adoption. \* Cross-platform availability on Windows, macOS, iOS, Android, and web with real-time sync supports distributed and mobile workforces. \* Free plan available; paid plans start at $4 per user per month, scaling to teams and enterprises of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 45 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Spike - **Location**: Herzlia, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$5.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Spike is free for any 2 email addresses. Connect your accounts and get a unified inbox, unlimited notes and tasks, unlimited group chat, 1:1 video calls- on all devices: ios, android, mac, pc and web\! Spike Pro offers professionals and small teams up to 3 email addresses on Spike for $5 a month. Students and educators get Spike Pro for \*\*free\*\*\! The Spike Guarantee: sell a service, NOT your data. Spike doesn’t show ads, sell or monetize on your data in any way. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Catalan, English, French, German, Hebrew, Italian, Japanese, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - Activity/News Feed - Address Book - Alerts/Notifications - Archiving & Retention - Audio Calls - Brainstorming - Calendar Management - Calendar Sync - Calendar/Reminder System - Canned Responses - Chat/Messaging - Collaboration Tools - Color Codes/Icons - Commenting/Notes - Communication Management - Conferencing - Contact Management Software - Customizable Templates - Dashboard Software ## Integrations (3 total) - Elsevier Pure - Microsoft Teams - Trello ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Instant Messaging & Chat Software](https://www.getapp.ca/directory/320/instant-messaging-chat/software) ## Related Categories - [Instant Messaging & Chat Software](https://www.getapp.ca/directory/320/instant-messaging-chat/software) - [Email Management Software](https://www.getapp.ca/directory/306/email-management/software) - [Calendar Software](https://www.getapp.ca/directory/679/calendar/software) - [Note Taking Software](https://www.getapp.ca/directory/3812/note-taking/software) - [Video Conferencing Software](https://www.getapp.ca/directory/528/video-conferencing/software) ## Alternatives 1. [Microsoft Teams](https://www.getapp.ca/software/105615/microsoft-teams) — 4.5/5 (11155 reviews) 2. [Slack](https://www.getapp.ca/software/91563/slack) — 4.7/5 (24203 reviews) 3. [Telegram](https://www.getapp.ca/software/114023/telegram) — 4.7/5 (6436 reviews) 4. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5311 reviews) 5. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17707 reviews) ## Reviews ### "The Future of Email Client is Here Today" — 5.0/5 > **lily** | *November 10, 2018* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: Hop Email, now known as Spike, hits many right buttons regarding an email client. But choosing to design email conversations to look like mobile chats is genius. It hides all the clutters and makes it easier for users to comprehend the content. > > **Cons**: While managing free email is still free for Hop users, managing business emails is not. ----- ### "Mobile User" — 4.0/5 > **Mohammad** | *May 22, 2022* | Financial Services Software | Recommendation rating: 8.0/10 > > **Pros**: It’s assigned all the emails contact wise which help us to track the history. > > **Cons**: Some emails doesn’t view properly on mobile app. User interface on mobile app is average it’s not very smooth. Also it takes time to delete email. It take around 30 to 60 seconds > > Good ----- ### "Not for everyone, it wasn't for me" — 3.0/5 > **Patrick** | *March 7, 2018* > > **Pros**: It's a really cool idea, and it's implemented exactly as promised. It can be fun and lower-stress to reply to work emails like they're an iMessage on your phone. > > **Cons**: A lot of my work emails don't lend themselves particularly well to a response akin to how you'd reply to a text message. Reading emails with HTML images wasn't good either. ----- ### "Make Emails fun again" — 5.0/5 > **Daniel** | *May 27, 2022* | Mining & Metals | Recommendation rating: 10.0/10 > > **Pros**: The integration was incredible and easy. You can switch from people to more traditional view and once you have used Spike for a couple of days it truly is remarkable. No longer frustrated by the “threads” and wasting time looking for the right one to respond to, it’s just so good to have that chat like experience and to be honest I am loving it on mobile devices which I can’t say I did with Gmail. > > **Cons**: I haven’t found how to activate an out of office response. This is something I do miss. > > I get through my mails quickly and knowing when a mail is sent and read at a glance is great piece of mind. ----- ### "Spike has changed the way email works\!" — 5.0/5 > **Theresa** | *April 20, 2022* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: I LOVE that my emails are sorted into feeds by the sender. This means no more searching for "that other email" from that client... they are all in one place\! It's easy to switch to the old email view too when I need to. Set up and integration was simple - it's great to have my google calendar right there to toggle over too without opening another app on my phone. > > **Cons**: I wish it were easier to designate emails to the priority box - or maybe I haven't figured that out yet? > > Spike was simple to set up and start using - free for up to 2 accounts which is perfect. I can use it on desktop or on my android too\! ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/111795/hop-email?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/111795/hop-email) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data