---
description: Detailed reviews on OMQ based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare OMQ with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OMQ Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [OMQ](/software/111665/omq)

# OMQ

Canonical: https://www.getapp.ca/software/111665/omq

> OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: OMQ
- **Location**: Berlin, Germany
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$100.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact OMQ for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Available Countries**: Germany

## Features

- AI/Machine Learning
- API
- Autoresponders
- CRM Software
- Call Center Management
- Chat/Messaging
- Chatbot Software
- Client Portal
- Communication Management
- Contextual Guidance
- Customer Database
- Customer Segmentation
- Customizable Branding
- Dashboard Software
- Feedback Management
- Help Desk Management
- Inbox Management
- Intent Recognition
- Knowledge Base Management
- Knowledge Management Software

## Integrations (6 total)

- Freshdesk
- GitHub
- Lime Connect
- Salesforce Service Cloud
- Shopify
- Zendesk Suite

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software)
- [Conversational AI Platforms](https://www.getapp.ca/directory/1647/conversational-ai-platform/software)
- [Customer Support Software](https://www.getapp.ca/directory/562/customer-support/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Birdeye](https://www.getapp.ca/software/112535/birdeye) — 4.7/5 (702 reviews)
3. [Moveo.AI](https://www.getapp.ca/software/2061017/moveo-ai) — 5.0/5 (9 reviews)
4. [Sparkcentral](https://www.getapp.ca/software/142087/sparkcentral) — 4.2/5 (15 reviews)
5. [AlphaChat](https://www.getapp.ca/software/2048096/alphachat) — 5.0/5 (3 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/111665/omq)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/111665/omq> |
| de-AT | <https://www.getapp.at/software/111665/omq> |
| en | <https://www.getapp.com/customer-service-support-software/a/omq/> |
| en-AE | <https://www.getapp.ae/software/111665/omq> |
| en-AU | <https://www.getapp.com.au/software/111665/omq> |
| en-CA | <https://www.getapp.ca/software/111665/omq> |
| en-GB | <https://www.getapp.co.uk/software/111665/omq> |
| en-IE | <https://www.getapp.ie/software/111665/omq> |
| en-NZ | <https://www.getapp.co.nz/software/111665/omq> |
| en-SG | <https://www.getapp.sg/software/111665/omq> |
| en-ZA | <https://www.getapp.za.com/software/111665/omq> |

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