---
description: Detailed reviews on Zoom Workplace based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Zoom Workplace with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoom Workplace Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Video Conferencing Software](/directory/528/video-conferencing/software) > [Zoom Workplace](/software/111633/zoom-video-conferencing)

# Zoom Workplace

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> Zoom Workplace is a cloud-based, AI-powered collaboration platform unifying meetings, chat, phone, email, whiteboard, and workspace.
> 
> Verdict: Rated **4.6/5** by 14700 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Zoom Workplace

 Zoom’s HD video and high quality audio features create an immersive video conferencing experience and help remote attendees to communicate with their team as though they were in the same room.&#10;&#10; With ZoomRooms video conference participants can wirelessly and securely share content from any device. &#10;&#10; Webinar hosts can designate up to 25 interactive panelists to present and screen-share with thousands of attendees, run polls, and answer attendee questions as they come in.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14700 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoom
- **Founded**: 2011

## Commercial Context

- **Starting Price**: $20.00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Basic - for personal meetings: Free &#10;&#10;Pro - for small teams: $20/month/host&#10;&#10;Business - for small \&amp; medium sized businesses: $27/month/host (min 10 hosts)&#10;&#10;Enterprise - for large enterprises: $27/month/host (min 100 hosts)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States

## Features

- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity/News Feed
- Alerts/Notifications
- Annotations
- Attendance Management
- Attendee Management
- Audio Calls
- Audio Capture
- Audio Recording
- Auto Framing
- Automatic Transcription
- Availability Management
- Brainstorming
- Breakout Rooms
- CRM Software
- Calendar Management

## Integrations (103 total)

- Adobe Acrobat
- Adobe Export PDF
- Agentforce
- Amazon Chime
- Asana
- Asana for Gmail for G Suite
- Ashby
- Attention
- Avoma
- Blackboard
- Boomerang for Gmail
- Box
- Bullhorn
- CRM Assistant for Gmail™
- Calendar Scheduling Software for Teams

... and 88 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Video Conferencing Software](https://www.getapp.ca/directory/528/video-conferencing/software)

## Related Categories

- [Video Conferencing Software](https://www.getapp.ca/directory/528/video-conferencing/software)
- [Scheduling Software](https://www.getapp.ca/directory/233/scheduling/software)
- [Unified Communications Software](https://www.getapp.ca/directory/599/unified-communications/software)
- [Calendar Software](https://www.getapp.ca/directory/679/calendar/software)
- [Screen Sharing Software](https://www.getapp.ca/directory/1779/screen-sharing/software)

## Alternatives

1. [Microsoft Teams](https://www.getapp.ca/software/105615/microsoft-teams) — 4.5/5 (11181 reviews)
2. [Google Workspace](https://www.getapp.ca/software/90761/google-workspace) — 4.7/5 (87165 reviews)
3. [Slack](https://www.getapp.ca/software/91563/slack) — 4.7/5 (24244 reviews)
4. [GoTo Meeting](https://www.getapp.ca/software/20464/gotomeeting) — 4.4/5 (11534 reviews)
5. [Webex Suite](https://www.getapp.ca/software/10375/webex) — 4.4/5 (8405 reviews)

## Reviews

### "Reliable and Professional for Work Meetings" — 5.0/5

> **Pietroluigi** | *July 29, 2026* | Utilities | Recommendation rating: 9.0/10
> 
> **Pros**: I used Zoom Workplace several times for work meetings, especially when I was abroad. It always provided a smooth and stable connection, making communication easy. One feature I really appreciated was the ability to customize the background. I could choose from the built-in virtual backgrounds or upload my own image, which helped create a more professional environment during meetings and interviews. I also found the screen sharing feature very useful for presenting documents, graphics, and other content directly from my computer. Overall, the platform was easy to use and made team collaboration simple and effective.
> 
> **Cons**: I used both the free and the paid versions of Zoom Workplace. The main drawback of the free version is the time limit for group meetings, as everyone has to leave and reconnect once the session ends. This can interrupt the flow of the conversation. Other than that, I didn't experience any significant bugs or technical issues, and the platform was reliable during my use.
> 
> My overall experience with Zoom Workplace has been very positive. I mainly used it for work meetings and interviews, and it always performed well. The video and audio quality were stable, and the platform helped me stay productive, especially while I was abroad. The virtual background feature and screen sharing tools made meetings more professional and efficient. Although the free version has some limitations, I think the paid version offers good value for professional use, and I would recommend Zoom Workplace to anyone looking for a reliable video conferencing platform.

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### "Simplifying Legal Communication and Client Collaboration with Zoom Workplace" — 5.0/5

> **Kerry** | *October 17, 2026* | Law Practice | Recommendation rating: 9.0/10
> 
> **Pros**: I use Zoom workplace to conduct client consultations, hold virtual meetings with colleagues, and coordinate discussions on ongoing legal matters.
> 
> **Cons**: Occasionally, internet connectivity issues can interrupt important meetings, affecting the flow of legal discussions.

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### "Zoom - good for personal use, not for big companies" — 2.0/5

> **Yurii** | *March 20, 2026* | Nonprofit Organization Management | Recommendation rating: 1.0/10
> 
> **Pros**: -Zoom is a very straightforward app that will allow you to do video calls. Video calls are high quality, can't complain about this.&#10;- Zoom portal administration is very intuitive and easy &#10;&#10;For me that's basically all the pros I have
> 
> **Cons**: My company uses Zoom as a secondary app for video calls.&#10;&#10;As an Admin - I hate it.&#10;&#10;Let's start with Value for Money:&#10;Zoom is expensive. There are multiple tiers of subscriptions &#10;- Basic one is free but has lot's of limitations (40 minute calls, number of people who can join, etc.)&#10;- Paid licenses are very expensive and you will think twice before giving a license to a user.&#10;- Zoom is buggy. You can't imagine how many times something went wrong with it. Integrations work really bad with Microsoft Office apps. I have to reinstall it constantly. Zoom's interface is horrible. On a first look it's very simple, but there is no logic in it.&#10;- We are Microsoft 365 environment - we use Teams for collaborations and file management - Zoom wouldn't work for you if are M365 organization.&#10;- Can't say anything about customer support since we usually troubleshoot everything in house
> 
> Zoom is a good app for personal use or for collaboration in a very small team (up to 10 people probably). I can't imaging using it for a huge company with several thousands of employees.

-----

### "zoom workspace" — 5.0/5

> **Alexandra** | *October 16, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The pros of Zoom Workplace are the ease of use, team collaboration, productivity, and video calls and minimal bugs and issues.
> 
> **Cons**: The least thing I like about Zoom Workplace is how many clicks you have to do to join a Zoom meeting
> 
> my overall using Zoom workplace at work has been overall good and it's convenient and easy to navigate

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### "Quick, clear video calls" — 4.0/5

> **Swapnil** | *October 27, 2026* | Financial Services Software | Recommendation rating: 8.0/10
> 
> **Pros**: Calls connect quickly with good audio and video, even on an average connection, and joining from a link is simple.
> 
> **Cons**: The free plan has a time limit on meetings, and some settings are hard to find. Admin options can also feel scattered across menus.
> 
> Zoom calls connect quickly with good audio and video, even on an average connection, and joining from a link is simple.

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## Links

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| Locale | URL |
| de | <https://www.getapp.de/software/111633/zoom-video-conferencing> |
| de-AT | <https://www.getapp.at/software/111633/zoom-video-conferencing> |
| en | <https://www.getapp.com/it-communications-software/a/zoom-video-conferencing/> |
| en-AE | <https://www.getapp.ae/software/111633/zoom-video-conferencing> |
| en-AU | <https://www.getapp.com.au/software/111633/zoom-video-conferencing> |
| en-CA | <https://www.getapp.ca/software/111633/zoom-video-conferencing> |
| en-GB | <https://www.getapp.co.uk/software/111633/zoom-video-conferencing> |
| en-IE | <https://www.getapp.ie/software/111633/zoom-video-conferencing> |
| en-NZ | <https://www.getapp.co.nz/software/111633/zoom-video-conferencing> |
| en-SG | <https://www.getapp.sg/software/111633/zoom-video-conferencing> |
| en-ZA | <https://www.getapp.za.com/software/111633/zoom-video-conferencing> |
| es | <https://www.getapp.es/software/111633/zoom-video-conferencing> |
| es-CL | <https://www.getapp.cl/software/111633/zoom-video-conferencing> |
| es-CO | <https://www.getapp.com.co/software/111633/zoom-video-conferencing> |
| es-MX | <https://www.getapp.com.mx/software/111633/zoom-video-conferencing> |
| fr | <https://www.getapp.fr/software/111633/zoom-video-conferencing> |
| fr-BE | <https://fr.getapp.be/software/111633/zoom-video-conferencing> |
| fr-CA | <https://fr.getapp.ca/software/111633/zoom-video-conferencing> |
| nl | <https://www.getapp.nl/software/111633/zoom-video-conferencing> |
| nl-BE | <https://www.getapp.be/software/111633/zoom-video-conferencing> |
| pt | <https://www.getapp.com.br/software/111633/zoom-video-conferencing> |
| pt-PT | <https://www.getapp.pt/software/111633/zoom-video-conferencing> |

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