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Zoom Workplace

Name: Zoom Workplace
Rating: 4.6 (14249 reviews)

Zoom Workplace

4.6 (14,249)

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About Zoom Workplace

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.

Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.

Reimagine how your teams work with Zoom Workplace. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

Key benefits of Zoom Workplace

Zoom’s HD video and high quality audio features create an immersive video conferencing experience and help remote attendees to communicate with their team as though they were in the same room.

With ZoomRooms video conference participants can wirelessly and securely share content from any device.

Webinar hosts can designate up to 25 interactive panelists to present and screen-share with thousands of attendees, run polls, and answer attendee questions as they come in.

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Starting Price

$20.00

month

US$24.99

month

Pricing Options

Free version

Free trial

Free version

Free trial

Features

117

Integrations

Ease of Use

4.6 (14,249)

4.4 (388)

Value for Money

4.5 (14,249)

4.3 (388)

Customer Service

4.4 (14,249)

4.3 (388)

Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.6 /5

(14,249)

Value for Money

4.5/5

Features

4.5/5

Ease of Use

4.6/5

Customer Support Software

4.4/5

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Showing 5 reviews of 14,249 Read all reviews

Showing 5 reviews of 14,249

Iman

Overall rating

Industry: Computer Software
Company size: Self Employed
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support Software
Likelihood to recommend 9.0 /10

Great for Large Video Conferences

Reviewed on 2025-02-08

Really good for live classes from school/college teachers to students, especially after the...

Really good for live classes from school/college teachers to students, especially after the Covid-19 lockdown, this app has been preferred widely.

Pros

Really great app for video conferencing. I have used it for online live video lectures from college/school teachers, and this was the preferred app. It is very simple to set-up, has the ability to screen share, and even works okayish when you have internet problems. So it checks all boxes for a VC app, plus giving us extra features.

Cons

I don't have any con for this, even the free version is more than enough for the online live classes.

Simone

Overall rating

Industry: Chemicals
Company size: 51–200 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support Software
Likelihood to recommend 9.0 /10

Amazing Communication and Team Collaboration

Reviewed on 2025-03-12

Pros

I like how the product streamlines team communication and even collaboration.
It has greatly improved team productivity.

Cons

Everything about Zoom Workplace is amazing. No issues.

Michelle

Overall rating

Industry: Professional Training & Coaching
Company size: 2–10 Employees
Used Weekly for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support Software
Likelihood to recommend 0.0 /10

Terrible customer support

Reviewed on 2025-03-04

We are using this until we are able to switch to something more user friendly and with good support.

Pros

Zoom Workplace is fine for meetings though screen sharing a recording and getting the audio to work properly involves a few steps which can be frustrating.

Cons

Zoom has the WORST support I have ever experienced on a software app. I had a problem with setting up our Zoom phone on a monthly plan as it was only giving me the annual plan and it took over a MONTH for them to figure it out. Then their response was, sorry for the problem you encountered and that was it! Now, I'm on another support issue and it's been a week and the person who responded to my request didn't even READ what I was asking for help with and they just submitted an automatic reply. Terrible, terrible customer support!

Joy

Overall rating

Industry: Financial Services Software
Company size: Self Employed
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Likelihood to recommend 8.0 /10

Great tool for virtual meetings.

Reviewed on 2024-12-29

Good overall experience. I use Zoom primarily for coaching calls with clients, as well as for...

Good overall experience. I use Zoom primarily for coaching calls with clients, as well as for recording podcast interviews and conducting other meetings. It's user friendly and I love the AI meeting summary feature. One frustrating thing...I have the AI meeting summary set to go automatically, but sometimes it doesn't and then I'm left without my notes, so I'm having to manually check that it is truly enabled for each session still.

Pros

AI Meeting summary, ability to automatically record and automatically take notes, transcripts, lots of integrations, decent quality.

Cons

Wish the monthly payment wasn't quite so much and that I didn't have to pay a full seat every time I need to occasionally add another user while I'm on vacation. (If it weren't for this, I would do the annual license, but then I'd end up paying for that extra seat for a whole year!)

Matthew

Overall rating

Industry: Industrial Automation
Company size: 2–10 Employees
Used Weekly for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support Software
Likelihood to recommend 9.0 /10

Heck, you need it so you might as well get it.

Reviewed on 2025-02-05

Good, fine, effective, does the trick, is trusted and everyone can use it.

Pros

It works! I still don't understand how Zoom overtook Skype, but hey, here we are.

Cons

Scheduling management is a little bit annoying. Contacts from my phone don't merge seamlessly.

Showing 5 reviews of 14,249 Read all reviews

Zoom Workplace FAQs

Below are some frequently asked questions for Zoom Workplace.

Q. What type of pricing plans does Zoom Workplace offer?

Zoom Workplace offers the following pricing plans:

Starting from: $20.00/month
Pricing model: Free Version, Subscription
Free Trial: Not Available

Basic - for personal meetings: Free Pro - for small teams: $20/month/host Business - for small & medium sized businesses: $27/month/host (min 10 hosts) Enterprise - for large enterprises: $27/month/host (min 100 hosts)

Q. Who are the typical users of Zoom Workplace?

Zoom Workplace has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Q. What languages does Zoom Workplace support?

Zoom Workplace supports the following languages:

Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Q. Does Zoom Workplace support mobile devices?

Zoom Workplace supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Q. What other apps does Zoom Workplace integrate with?

Zoom Workplace integrates with the following applications:

Absorb LMS, Acuity Scheduling, Asana, Bitbucket, Blackboard Learn, Book Like A Boss, Box, CANVAS, Calendly, Dropbox Business, Egnyte, GitHub, GitLab, Gmail, Gong.io, Google Calendar, Google Drive, Google Workspace, HubSpot CRM, HubSpot Marketing Hub, Intercom, JIRA Service Management, Jira, Kaltura Video Platform, Keap, LearnUpon, LinkedIn for Business, Marketo Engage, Meta for Business, Microsoft 365, Microsoft Outlook, Microsoft Teams, Moodle, New Relic, Okta, OneLogin, Oracle Eloqua Marketing Automation, PagerDuty, Panopto, PayPal, Redbooth, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Schoology, ServiceNow, Skilljar Customer Education, Slack, Statuspage, Thought Industries, Trello, Trint, YouCanBook.me, Zapier, Zendesk Suite, appointlet