---
description: Detailed reviews on ROUTEE based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ROUTEE with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ROUTEE Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [ROUTEE](/software/111487/routee)

# ROUTEE

Canonical: https://www.getapp.ca/software/111487/routee

Page: 1 / 2\
Next: [Next page](https://www.getapp.ca/software/111487/routee?page=2)

> Routee, powered by AMD Telecom, provides Web and API Communication as a Service solutions, so as to expand and simplify communication capabilities between people, applications, corporations, and technology. Organizations are able to utilize forms of messaging, voice, and verification.
> 
> Verdict: Rated **4.0/5** by 23 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 23 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: AMD Telecom
- **Location**: San Francisco, US
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$10.60
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Only pay for what you use. &#10;&#10;Leverage our powerfull technologies, scalable pricing and excellent commercial terms.&#10;&#10;See the competitive pricing we have in your country here&#10;👇&#10;https://www.routee.net/pricing/
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English, French, Greek, Italian, Russian, Spanish, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- 2-Way Messaging
- A/B Testing
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- App Notifications
- Appointment Management
- Appointment Scheduling Software
- Authentication Software
- Auto-Dialer
- Automated Responses
- Automated Scheduling
- Automatic Call Distribution
- Autoresponders
- Behavior Tracking
- CAN-SPAM Compliance
- CRM Software
- Call Center Management

## Integrations (10 total)

- Adobe Commerce
- CS-Cart Store Builder
- Drupal
- Insightly
- Insightly Marketing
- OpenCart
- PrestaShop
- Shopify
- WooCommerce
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.getapp.ca/directory/289/ivr/software)

## Related Categories

- [IVR Software](https://www.getapp.ca/directory/289/ivr/software)
- [Email Marketing Software](https://www.getapp.ca/directory/307/email-marketing/software)
- [Marketing Automation Software](https://www.getapp.ca/directory/308/marketing-automation/software)
- [Authentication Software](https://www.getapp.ca/directory/1169/authentication/software)
- [SMS Marketing Software](https://www.getapp.ca/directory/1291/sms-marketing/software)

## Alternatives

1. [Omnisend](https://www.getapp.ca/software/112199/omnisend) — 4.7/5 (836 reviews)
2. [WebEngage](https://www.getapp.ca/software/90653/webengage) — 4.5/5 (32 reviews)
3. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (985 reviews)
4. [Mailchimp](https://www.getapp.ca/software/8268/mailchimp) — 4.5/5 (17573 reviews)
5. [Salesforce Marketing Cloud](https://www.getapp.ca/software/607/salesforce-marketing-cloud) — 4.2/5 (526 reviews)

## Reviews

### "Eshop Owner Routee Review" — 4.0/5

> **Verified Reviewer** | *February 12, 2019* | Wholesale | Recommendation rating: 8.0/10
> 
> **Pros**: The loaded templates&#10;The option to send message to multiple people at once&#10;The custom sender ID (i put my business name)&#10;The good Routee customer service at Greece.
> 
> **Cons**: In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.
> 
> 4 years of Routee usage. Few or none problems at all. Easy to use.

-----

### "One of the best SMS providers" — 4.0/5

> **Tony** | *January 15, 2021* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator
> 
> **Cons**: On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again.&#10;Support was fast but not enough for me to salvage the situation with my client.
> 
> I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.

-----

### "Can't recommend" — 1.0/5

> **Toni** | *April 20, 2020* | Financial Services Software | Recommendation rating: 0.0/10
> 
> **Pros**: Easy to use. Software backend looks good.
> 
> **Cons**: The attitude of customer service is really bad. They don't want to help at all.
> 
> I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.

-----

### "FINANCE DIRECTOR" — 5.0/5

> **jean christophe** | *June 24, 2019* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Reliable in sending sms.  it is very important in medical use.
> 
> **Cons**: some times complicated.   campaigns.   function copy paste one by one not avialable. obliged to put country code in one by one sms
> 
> reliable for sure.

-----

### "SMS Feature" — 4.0/5

> **Christos** | *July 9, 2019* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Good Detailed Documentation and Examples
> 
> **Cons**: Examples did not Include VB.NET and some errors in JSON strings
> 
> People in the Insurance Industry needs to communicate with customers every day about contracts expiration dates. ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective

-----

Page: 1 / 2\
Next: [Next page](https://www.getapp.ca/software/111487/routee?page=2)

## Links

- [View on GetApp](https://www.getapp.ca/software/111487/routee)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/111487/routee> |
| de-AT | <https://www.getapp.at/software/111487/routee> |
| en | <https://www.getapp.com/it-communications-software/a/routee/> |
| en-AE | <https://www.getapp.ae/software/111487/routee> |
| en-AU | <https://www.getapp.com.au/software/111487/routee> |
| en-CA | <https://www.getapp.ca/software/111487/routee> |
| en-GB | <https://www.getapp.co.uk/software/111487/routee> |
| en-IE | <https://www.getapp.ie/software/111487/routee> |
| en-NZ | <https://www.getapp.co.nz/software/111487/routee> |
| en-SG | <https://www.getapp.sg/software/111487/routee> |
| en-ZA | <https://www.getapp.za.com/software/111487/routee> |
| es | <https://www.getapp.es/software/111487/routee> |
| es-CL | <https://www.getapp.cl/software/111487/routee> |
| es-CO | <https://www.getapp.com.co/software/111487/routee> |
| es-MX | <https://www.getapp.com.mx/software/111487/routee> |
| fr | <https://www.getapp.fr/software/111487/routee> |
| fr-BE | <https://fr.getapp.be/software/111487/routee> |
| fr-CA | <https://fr.getapp.ca/software/111487/routee> |
| nl | <https://www.getapp.nl/software/111487/routee> |
| nl-BE | <https://www.getapp.be/software/111487/routee> |
| pt | <https://www.getapp.com.br/software/111487/routee> |
| pt-PT | <https://www.getapp.pt/software/111487/routee> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"ROUTEE","description":"Routee, powered by AMD Telecom, provides Web and API Communication as a Service solutions, to expand and simplify communication capabilities between people, applications, corporations, and technology. Organizations are able to utilize forms of messaging, voice, and verification. Key features include email, text/SMS, two-way SMS, IVR, click-to-call, two-factor authentication, number lookup/validation, and virtual phone numbers. Additionally, users have the option to design and automate workflows, as well as prioritize certain channels to achieve maximum engagement when delivering messages. Routee offers real-time reports on customer behavior. These reports track location, time, read messages, and conversion rates for detailed analysis.\n\nSpecifically regarding email outreach,  Routee enables organizations to send promotional and transactional emails (e.g. welcome emails, shipping notices, order confirmations, passwords reminders, and purchase receipts). Keep email contact lists clean and remove invalid email addresses using Routee's email verifier tool. \n\nAdditionally, documentation is provided on Routee's API for businesses that wish to integrate third party systems with the platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/47702cb4-4dd4-4368-99cf-3426303927a9.png","url":"https://www.getapp.ca/software/111487/routee","@id":"https://www.getapp.ca/software/111487/routee#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingValue":4.0,"ratingCount":23},"offers":{"price":"10.6","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux"},{"@id":"https://www.getapp.ca/software/111487/routee#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/289/ivr/software","@type":"ListItem"},{"name":"ROUTEE","position":3,"item":"/software/111487/routee","@type":"ListItem"}]}]}
</script>
