--- description: Detailed reviews on Homecare Homebase based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Homecare Homebase with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Homecare Homebase Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Home Health Care Software](/directory/61/home-health-care/software) > [Homecare Homebase](/software/111455/homecare-homebase) # Homecare Homebase Canonical: https://www.getapp.ca/software/111455/homecare-homebase Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/111455/homecare-homebase?page=2) > Homecare Homebase is an integrated, cloud-based software for home-based care which supports scheduling, billing, documentation management, and more. > > Verdict: Rated **2.9/5** by 55 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Homecare Homebase Prompts, reminders and notices ensure clinicians input and share accurate and complete information. Real-time data ensures all users have access to the most current, up-to-date information, including patients, clinicians, doctors and families. Automated scheduling tools allow users to manage employee schedules and patient visits, as well as match patients to appropriate clinicians depending on the type of care needed. Automated texts with patient visit reminders available to assist with visit confirmations. Detailed reporting capabilities give users insight into resource allocation, cash flow, and overall business performance. Homecare Homebase enhances home care services with integrations for numerous types of platforms, including pharmacy, eLearning, telehealth, payroll management, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.9/5** | 55 Reviews | | Ease of Use | 2.7/5 | Based on overall reviews | | Customer Support Software | 3.0/5 | Based on overall reviews | | Value for Money | 3.0/5 | Based on overall reviews | | Features | 3.0/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Homecare Homebase - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing Details**: Contact Homecare Homebase directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Tracking - Alerts/Notifications - Appointment Management - Assessment Management - Audit Management - Automated Scheduling - Bereavement Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management Software - Client Management - Clock In/Out - Compliance Management - Credential Management - Customizable Forms - Customizable Reports - Document Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Home Health Care Software](https://www.getapp.ca/directory/61/home-health-care/software) ## Related Categories - [Home Health Care Software](https://www.getapp.ca/directory/61/home-health-care/software) - [Hospice Software](https://www.getapp.ca/directory/1027/hospice/software) - [Home Care Software](https://www.getapp.ca/directory/717/home-care/software) ## Alternatives 1. [Hospice Tools](https://www.getapp.ca/software/2047270/hospice-tools) — 4.7/5 (166 reviews) 2. [Careficient](https://www.getapp.ca/software/110563/careficient-ams) — 4.5/5 (59 reviews) 3. [CareSmartz360](https://www.getapp.ca/software/141759/caresmartz360) — 4.8/5 (191 reviews) 4. [myUnity](https://www.getapp.ca/software/105881/myunity-home-health-hospice-software) — 4.1/5 (143 reviews) 5. [Alora Home Health](https://www.getapp.ca/software/106021/alora-homecare-software) — 4.5/5 (160 reviews) ## Reviews ### "HCHB Review" — 4.0/5 > **Ginger** | *February 19, 2019* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: HCHB is great in that it puts the workflow to the forefront so it must be addressed. No missing work items or trying to remember if you did a process. It reminds you or actually has hard stops to keep you from moving foward without the required information. > > **Cons**: some of the stops require HCHB to intervene. While I at times understand I think it should be a the agencies discretion. My number one con is the when a patient changes insurance and a new episode must be opened and retro episode information added. > > Since day one from the trainers to customer support, it has been a positive experience. We feel supported when needed and really appreciate the customer support re structure that is going on at this time. ----- ### "Good EMR for managing some aspects with a very heavy workload for others." — 5.0/5 > **Nena** | *January 21, 2023* | Hospital & Health Care | Recommendation rating: 4.0/10 > > **Pros**: I like that it is customizable and has excellent report features. With a very large team, you can make sure that duties and tasks are very clearly delegated and monitored for completion. > > **Cons**: No innovation and not up to date at all. Very little changed over the year. Very difficult to learn how to use and implement it. Causes high levels of clinician frustration and that leads to many documentation timeliness an compliance problems. Such a heavy workload and so many extra steps for everything. Not at all intuitive, tons of internal issues and errors and constant issues with syncing and refreshing cause frequent service failures and compliance issues. > > I have used this software in the field as a clinician and as a back office user on the admin side as well. ----- ### "Abominable" — 1.0/5 > **Leslie** | *April 6, 2023* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: Nothing. This has wasted so much of my time. The training is ludicrous. Who on earth created this mess? > > **Cons**: Not based on how human beings process information. So much time spent on re-inventing the wheel, the patient loses valuable time. No one in the back office can make this work. Yet those of us in the filed mus5 rely upon the back office to load visits. > > I am retiring 6 months earlier than planned because I will not, absolutely will not diminish the therapy my patients need in order to work with this absolute nightmare. Gee, thanks, HCHB for ruining my career. This piece of software crap flies in the face of everything speech pathologists do. ----- ### "Excellent" — 5.0/5 > **AMY** | *December 2, 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ease if use/user friendly. Information readily available and easy to find. Well organized > > **Cons**: Some issues with glitches, like not syncing sometimes. Supply list can be confusing. Confusing to update/change plan of care. Difficulty updating aide care plan (I can change it but it doesnt "stick") but i probably just need to read up on how to do that correctly. So much good about everything else, these are minor. > > I love this software...I've used brightree/Matrixcare also in another position and HC/HB is sooo much better\! Easy to navigate. All your info is readily available from main screen. Adaptable by admin. Cant praise it enough\! ----- ### "Good for Hospice and Home Health services, easy to use" — 5.0/5 > **Deliana** | *October 20, 2020* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: It is quite simple and easy to use for Home Health agencies and Hospices. I approve orders in it and it takes me literally 3 clicks and steps. It took me very little time to learn how to use it. I have heard others have had the same experience. I would imaging training costs are low. Tracking referrals is very easy. > > **Cons**: It does not interface with Epic well which is unfortunate. Epic is the most commonly used software by hospitals and large health system. It is not convenient for nurses who have to chart in both softwares. I wish this software would alert me when orders come to my in-basket to sign. I have to remember to log in every week. Unlike other software such as Epic, they do not have a phone app. Epic app alerts you when you have a message. To compete, HH should create an app, too. At times too many questions have to be answered and repeating information has to be typed in by hand, which wastes time and takes away from time spent with the patient. > > It works well for me personally, however I would appreciate an app and alerts when I have work to do on it. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/111455/homecare-homebase?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/111455/homecare-homebase) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data