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FarEye

4.6 (15)
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Intelligent Delivery Platform: First Choice for Last Mile

About FarEye

FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies.

FarEye's products are oriented to key areas in the order-to-door delivery journey to efficiently execute the last-mile delivery process, ensuring a seamless consumer experience:

Ship: Meet customers where they are, offering a flexible range of delivery options. Optimize multi-carrier-enabled deliveries for peak efficiency and on-time delivery performance.

Track: Provide real-time shipment-level visibility throughout the order-to-delivery journey, avoid delays and disruptions.

Route: Make deliveries more profitable with dynamic constraint-based route planning and scheduling.

Execute: Accelerate cross-dock and driver operations, leading to faster operations at the delivery hub or warehouse.

Experience: Deliver a branded, differentiated customer experience throughout the pre and post-purchase process - from order tracking and scheduling, to delivery notifications to returns and exchanges.

The FarEye platform offers brands, shippers, and carriers the agility, flexibility, and scalability required to meet business requirements, adhere to sustainability measures, and address disruptions with confidence and trust. FarEye's technology provides the transparency and adaptability to simplify the vast complexities of last-mile logistics while delivering your packages on time, every time.

Every business that considers itself customer-centric must transform into a distribution and logistics company. This is why leaders across the globe like Dominoz, Gordon Food Services, Tata Steel, Hilti, Bluedart, Helofresh and over 150+ brands entrust FarEye with their last-mile operation and customer delivery experience.

Pricing starting from:

US$100,000.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Brazil, Canada, China, Germany and 5 others

Supported Languages

Arabic, Bulgarian, English, Finnish, Hindi and 5 others

Pricing starting from:

US$100,000.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Images

FarEye Software - Real-Time Insights
FarEye Software - Omnichannel Delivery
FarEye Software - Manage Carriers & Drivers
FarEye Software - Superior Customer Experience
View 6 more

Features

Total features of FarEye: 58

  • API
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Cash on Delivery
  • Customer Database
  • Customer Portal
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Employee Management
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Inventory Management Software
  • Job Management
  • Live Driver Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Signature Capture
  • Order Management Software
  • Order Tracking
  • Performance Metrics
  • Progress Tracking
  • Proof of Delivery
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling Software
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipment Price Calculation
  • Shipment Tracking Software
  • Shipping Management
  • Status Tracking
  • Surveys & Feedback
  • Territory Management
  • Third-Party Integrations
  • Voice Recognition
  • Work Order Management
  • Workflow Management Software

Alternatives

Show more details

Elite EXTRA

4.7
#1 Alternative to FarEye
Deliver faster, smarter, and more efficiently with Elite EXTRA. Our platform optimizes routing and dispatch, connects...

Jobber

4.6
#2 Alternative to FarEye
Jobber is a field service management software that helps home service businesses stay organized and streamline customer...

OptimoRoute

4.6
#3 Alternative to FarEye
OptimoRoute helps field service and delivery businesses provide stand-out service. The cloud-based software plans and...

Spoke

4.8
#4 Alternative to FarEye
Spoke (formerly Circuit) is a web-based delivery management software, which helps businesses create optimal routes,...

Overall rating

4.6 /5
(15)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support Software
4.5/5

100%
recommended this app
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15 Reviews

Verified Reviewer Show more details
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source Show more details

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

FarEye is a Provider of a Comprehensive Solution that Covers the Entire Process.

Reviewed on 2023-03-21

Pros

FarEye's product are known for their exceptional quality, and the team is committed to achieving excellence and ensuring customer satisfaction, The capabilities of the driver app are significantly more advanced than those of other comparable platforms.

Cons

FarEye can be slower at times because of it's large scale

Devendra
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

New innovation for eCom fulfillment

Reviewed on 2025-01-14

The time [sensitive content hidden] start assisting us, we got more confidence and his energy,...

The time [sensitive content hidden] start assisting us, we got more confidence and his energy, ideas are commendable.

Pros

Easy platform for development & user friendly.

Cons

FarEye Tech Support team response is not up to mark.

Guni
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Mara Xpress

Reviewed on 2016-09-14

We have had a roller coaster of an experience with Fareye. It was great some times but on other...

We have had a roller coaster of an experience with Fareye. It was great some times but on other occasions it slowed us down. The system was not able to adapt to our new requirements quickly so it took sometime for the processes to become stable. Existing process configurations worked fine but the new developments have been challenging. We are now able to use the basic functionalities of the system but it is yet to reach the optimum level of utilisation.
There are some core functionalities that are missing from the system which make us using the system sub optimal. Some of the flow in processes is not seamless and we are still required to use manual intervention.
Having said that, we thank Fareye for being there during our start-up phase and being patient and tolerant with our requirements. We have had a great phase of growth over the last few months and Fareye has a very important role to play in that. We are now headed into the next phase and need Fareye more than ever to be on top of their game and an integral part of our journey.

Pros

quick turn around time on most configurations that are already present in the system architecture The team has been flexible and open to implementing our requirements and receive feedback. Saroj has been a great support for our business and we really appreciate his patience and effort.

Cons

The process flow is not seamless for us to avoid manual interventions. Some core functionalities are yet to be developed which are taking time, such as the phone no as the core search criteria.
We haven't been able to use the routing because it does not work well in the UAE scenario and uses aerial distances. We have found it easier to do this manually for now.

Rahul
Overall rating
  • Industry: Consumer Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

best option for tracking your fleet & optimize route

Reviewed on 2023-10-31

Pros

best in industry services, very helpful in tracking fleet, optimizing routes, pre-planning of the material in transit

Cons

no cons I found, some time just have some server errors which is normal if we use any other platform but its like very limited

Pasala
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Last mile delivery app

Reviewed on 2020-02-25

Ontime delivery percentage is at 95%

Ontime delivery percentage is at 95%

Pros

It's features and support which helps for last mile deliveries very effectively

Cons

need to Keep up the resources to handle to support business needs

Response from FarEye

Thank you for the review.

FarEye FAQs

Below are some frequently asked questions for FarEye.

FarEye offers the following pricing plans:

  • Starting from: US$100,000.00/one-time
  • Free Trial: Not Available

Contact FarEye for pricing information.

FarEye has the following typical customers:

201–500, 501–1,000, 1,001–5,000

FarEye supports the following languages:

Arabic, Bulgarian, English, Finnish, Hindi, Malay, Portuguese, Spanish, Thai, Vietnamese

FarEye supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations FarEye has

FarEye offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for FarEye.

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