About FarEye
FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies.
FarEye's products are oriented to key areas in the order-to-door delivery journey to efficiently execute the last-mile delivery process, ensuring a seamless consumer experience:
Ship: Meet customers where they are, offering a flexible range of delivery options. Optimize multi-carrier-enabled deliveries for peak efficiency and on-time delivery performance.
Track: Provide real-time shipment-level visibility throughout the order-to-delivery journey, avoid delays and disruptions.
Route: Make deliveries more profitable with dynamic constraint-based route planning and scheduling.
Execute: Accelerate cross-dock and driver operations, leading to faster operations at the delivery hub or warehouse.
Experience: Deliver a branded, differentiated customer experience throughout the pre and post-purchase process - from order tracking and scheduling, to delivery notifications to returns and exchanges.
The FarEye platform offers brands, shippers, and carriers the agility, flexibility, and scalability required to meet business requirements, adhere to sustainability measures, and address disruptions with confidence and trust. FarEye's technology provides the transparency and adaptability to simplify the vast complexities of last-mile logistics while delivering your packages on time, every time.
Every business that considers itself customer-centric must transform into a distribution and logistics company. This is why leaders across the globe like Dominoz, Gordon Food Services, Tata Steel, Hilti, Bluedart, Helofresh and over 150+ brands entrust FarEye with their last-mile operation and customer delivery experience.
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Reviews
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- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Awesome Product
Reviewed on 2020-03-04
Pros
Ease of usage and almost Nil manual data inputs
Cons
Some times integration with our company software gets stuck
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Last mile delivery app
Reviewed on 2020-02-25
Ontime delivery percentage is at 95%
Ontime delivery percentage is at 95%
Pros
It's features and support which helps for last mile deliveries very effectively
Cons
need to Keep up the resources to handle to support business needs
Response from FarEye
Thank you for the review.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Mara Xpress
Reviewed on 2016-09-14
We have had a roller coaster of an experience with Fareye. It was great some times but on other...
We have had a roller coaster of an experience with Fareye. It was great some times but on other occasions it slowed us down. The system was not able to adapt to our new requirements quickly so it took sometime for the processes to become stable. Existing process configurations worked fine but the new developments have been challenging. We are now able to use the basic functionalities of the system but it is yet to reach the optimum level of utilisation.
There are some core functionalities that are missing from the system which make us using the system sub optimal. Some of the flow in processes is not seamless and we are still required to use manual intervention.
Having said that, we thank Fareye for being there during our start-up phase and being patient and tolerant with our requirements. We have had a great phase of growth over the last few months and Fareye has a very important role to play in that. We are now headed into the next phase and need Fareye more than ever to be on top of their game and an integral part of our journey.
Pros
quick turn around time on most configurations that are already present in the system architecture The team has been flexible and open to implementing our requirements and receive feedback. Saroj has been a great support for our business and we really appreciate his patience and effort.
Cons
The process flow is not seamless for us to avoid manual interventions. Some core functionalities are yet to be developed which are taking time, such as the phone no as the core search criteria.
We haven't been able to use the routing because it does not work well in the UAE scenario and uses aerial distances. We have found it easier to do this manually for now.
- Industry: Logistics & Supply Chain
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
UPS<>FAREYE
Reviewed on 2020-02-28
Helps in complete visibility of shipments, at each point. Reduces the risk of losing shipments.
Helps in complete visibility of shipments, at each point. Reduces the risk of losing shipments.
Pros
This software is customisable and easy to use, which increases the visibility in our last mile delivery processes. The same looking for the warehouse process as well. Also, the Reporting functions.
Cons
There are few function cannot be configured, like changes in Speed,Transaction pages and Also Job window screen.
Response from FarEye
Thank you for the review.
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
FarEye feedback
Reviewed on 2020-03-03
easy to use by them, easy to carry with them, real time update facility.
easy to use by them, easy to carry with them, real time update facility.
Pros
Real time tracking, demonstration by the team and continuously adding new features in the app.
Cons
Integration failures and less human touch
Response from FarEye
Thanks for your review.
FarEye FAQs
Below are some frequently asked questions for FarEye.Q. What type of pricing plans does FarEye offer?
FarEye offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
Contact FarEye for pricing information.
Q. Who are the typical users of FarEye?
FarEye has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does FarEye support?
FarEye supports the following languages:
Arabic, Bulgarian, English, Finnish, Hindi, Malay, Portuguese, Spanish, Thai, Vietnamese
Q. Does FarEye support mobile devices?
FarEye supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does FarEye integrate with?
We do not have any information about what integrations FarEye has
Q. What level of support does FarEye offer?
FarEye offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
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