SpamTitan by TitanHQ Overview

What is SpamTitan by TitanHQ?

SpamTitan is an anti-spam filter, for businesses, MSPs, and schools, which identifies and blocks malicious and spam emails. Designed to control, clean and protect corporate email flow, SpamTitan supports multi-layered analysis, authentication, anti-virus protection, whitelisting and blacklisting, and more.

Offering email protection capabilities and spam blocking technology, SpamTitan ensures businesses are safe from spam, viruses, malware, and links to malicious websites. With double anti-virus protection, SpamTitan aims to provide a spam blocking solution which is twice as effective. To enhance email security flow, SpamTitan supports whitelisting and blacklisting, recipient verification, advanced reporting, and outbound scanning of emails. SpamTitan also offers spam blocking with a 99.99% spam catch rate and 0.003% false positive rate.

SpamTitan by TitanHQ Overview

Pricing

Starting from
$0.85/month

Pricing options

Free Trial
Subscription
Value for money

$0.85 per month per user

Contact TitanHQ.com for a detailed pricing quote.


SpamTitan by TitanHQ Features

Devices
Business size
S M L
Markets
United States, Canada, Australia, China, India and 3 others, Japan, Germany, Mexico
Supported Languages
English, French, German, Italian, Spanish

Media

Manage access/authentication settings
Manage spam, virus, and attachment type filtering settings
Enable or disable quarantine reports, and define report settings
Check mail history, and manage mail filters and display settings
Check and manage whitelisted and blacklisted domains
See a system overview and scan summary at-a-glance from the main dashboard
SpamTitan by TitanHQ video SpamTitan by TitanHQ video SpamTitan by TitanHQ screenshot: Manage access/authentication settings SpamTitan by TitanHQ screenshot: Manage spam, virus, and attachment type filtering settings SpamTitan by TitanHQ screenshot: Enable or disable quarantine reports, and define report settings SpamTitan by TitanHQ screenshot: Check mail history, and manage mail filters and display settings SpamTitan by TitanHQ screenshot: Check and manage whitelisted and blacklisted domains SpamTitan by TitanHQ screenshot: See a system overview and scan summary at-a-glance from the main dashboard

SpamTitan by TitanHQ Reviews

SpamTitan by TitanHQ Reviews

Overall rating
4.6
/
5
Excellent
261

Very good
104

Average
21

Poor
2

Terrible
3

Value for Money
4.5
Features
4.4
Ease of Use
4.4
Customer Support
4.6
93% recommended this app
Ágoston D.

Versatile spam/av filter for reasonable price

It is great. Good software for a modest price tag: not too expensive but not too cheap so they are able to cover support and pay support engineers with qualities. It works as expected.


Mark S.

Efficient Email Spam Filter

Blocks everything it needs to from mail, virus's, malware, etc, does its job.


Jorge ruben M.

SpamTitan enabled a transformation of our managed email security services

In my role, not being the technical manager for the platform but being responsible for both our expense budget and customer satisfaction, we achieved and important improvement in both. Of course we are keeping other technologies as well due pre-existing obligations or because some customers ask for the specfic technology, but we have found an important ally on Titan.


Conor L.

Decent features for the price could do with some more features. Would still recommend.

Spam is removed.


Kerim J.

Email security

Strong product with a nice future packages. Good Quality of Service and Support. It was a good decision to replace our Barracuda Email Security Gateway with SpamTitan.


Ágoston D.
Industry: Computer & Network Security
Company size: 2-10 Employees

Versatile spam/av filter for reasonable price

Used Daily for 1+ year
Reviewed on 8/17/2019
Review Source: Capterra

It is great. Good software for a modest price tag: not too expensive but not too cheap so they are able to cover support and pay support engineers with qualities. It works as expected.

Pros

The ease of setup, the integration of Bitdefender sandbox, the punctuality of the spamfilter - after training -, the user quarantine, price tag, fast and quality(!) support. The quality of the checks and inclusion of bitdefender is a big extra. And I have to mention the support again: once we ran into a problem updating the software at a customer the speed of response and willing to help and solve the issue for us analyzing the system, etc was great ( The problem caused by our fault as we gave too few resources to the VM because we waited for more RAM to the virtual hosts and didn't upgrade the settings when we had enough resources again to run all workloads.) Support was willing to recover the system to be fully functional with a remote help.

Cons

Looking for logs about a specific message could be easier. While it's great and usable for an experienced admin this is a bit tedious for Level 1 support guys. However, there's a detailed description/howto page which covers all the details (https://helpdesk.spamtitan.com/support/solutions/articles/175885-using-history). I just mean that could be easier to follow a message and look for all occurrences in the logs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mark S.
Industry: Information Technology & Services
Company size: 11-50 Employees

Efficient Email Spam Filter

Used Daily for 6-12 months
Reviewed on 3/23/2020
Review Source: Capterra

Blocks everything it needs to from mail, virus's, malware, etc, does its job.

Pros

They offer free 30 day trial to test it out. If you have nothing in place currently, you will see that a spam filter is needed. Also say 99.99% rate but found that a bit more spam still sneaks into mailbox but does great job at getting rid of most of it.

Cons

There are other hardware pieces and software out there that works better as a spam filter. Barracuda products give way more control and feel the block rate is better as well.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jorge ruben M.
Industry: Information Technology & Services
Company size: 51-200 Employees

SpamTitan enabled a transformation of our managed email security services

Used Daily for 1-5 months
Reviewed on 8/25/2020
Review Source: Capterra

In my role, not being the technical manager for the platform but being responsible for both our expense budget and customer satisfaction, we achieved and important improvement in both. Of course we are keeping other technologies as well due pre-existing obligations or because some customers ask for the specfic technology, but we have found an important ally on Titan.

Pros

It is very simple to use, a lot more than all the others we have used and evaluated. It has an API which allows us to interact programatically with the platform. Pricing is what we needed for our MSP offer.

Cons

So far we haven't found anything we don't like about it. It might be that originally the licensing model wasn't exacty what we needed, but actually, the vendor was very flexible and gave it to us, so we can't really complain so far.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Conor L.
Industry: Information Technology & Services
Company size: 11-50 Employees

Decent features for the price could do with some more features. Would still recommend.

Used Daily for 6-12 months
Reviewed on 7/13/2018
Review Source: Capterra

Spam is removed.

Pros

Cloud based software so nothing to install on site. The dashboard allows you to see what emails have been quarantined, allows white listing of domains. Decent set of basic features. Price point reflects what you get.

Cons

The following lets it down:
1. The quarantine reports to the users are once a day, i get a lot of emails from staff saying they haven't received a email from a client and i have to log in to check, a quarantine email once a hour would be much better.
2. Some email which don't even match basic standards get block but not reported, took us a while to realise this as we had a ioT device misconfigured but had no idea Spam Titan was blocking it.
3. It can fail to deliver to the endpoint mail server, but doesn't report whether the email was successfully delivered or not just that it passed or didn't pass the spam listing, you have to go into the actual email and look at the headers.
4. Would be nice if there was a encrypted SMTP relay too that could scan email going out. Haven't had a compromised laptop or email account but could see how this would help.

Response from TitanHQ

Hi Conor,
Thanks for your kind review and your very helpful feedback on SpamTitan. It has been fed back into the product team. Their feedback is as follows:

1.This is true that SpamTitan sends one report per day, however all end users can request on-demand reports as many times per day as they wish, simply by clicking the On Demand Link at the bottom of the report.

2. All mail that connect to SpamTitan will be reported on in the Reporting > History tab. Along with all headers.

3. If a mail is passed to the mail server this will be shown on the Reporting > History tab. Along with the SMTP response the Mail Server provided.

4.SpamTitan will filter all outbound mail and can have TLS enabled for encrypted traffic.

We're constantly developing and trying to improve SpamTitan Conor, thanks again for the great feedback

Kind regards,
Dryden

Dryden Geary,
Marketing Director,
TitanHQ

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Kerim J.
Industry: Health, Wellness & Fitness
Company size: 10,000+ Employees

Email security

Used Daily for 1-5 months
Reviewed on 11/27/2019
Review Source: Capterra

Strong product with a nice future packages. Good Quality of Service and Support. It was a good decision to replace our Barracuda Email Security Gateway with SpamTitan.

Pros

Our business requirements on features and graphical interface performance including the price made for us the decision.

Cons

Some basic Features necessary for Enterprise environment is not given out of the box.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.8/10
Based on 391 user ratings
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SpamTitan by TitanHQ Pricing

SpamTitan by TitanHQ Pricing

Starting from
$0.85/month
Free Trial
Subscription
Value for money

$0.85 per month per user

Contact TitanHQ.com for a detailed pricing quote.

$0.85 per month per user

Contact TitanHQ.com for a detailed pricing quote.

Value for Money
4.5/5
Based on 391 user ratings
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SpamTitan by TitanHQ Features

SpamTitan by TitanHQ Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Authentication
Compliance Management
Monitoring
Password Management
Policy Management
Real Time Monitoring
Reporting & Statistics
Risk Alerts
SSL Security
Secure Data Storage
Third Party Integration
Two-Factor Authentication
User Management
Vulnerability Scanning
Features
4.4/5
Based on 391 user ratings
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Categories

Additional information for SpamTitan by TitanHQ

Additional information for SpamTitan by TitanHQ

Key features of SpamTitan by TitanHQ

  • Access controls
  • Activity logging
  • Advanced tests
  • Allow / block list
  • Anti spam
  • Anti-spam engine
  • Audit trail
  • Blacklisting
  • Cluster
  • Content filtering
  • Data visualization
  • Double antivirus protection
  • Email recovery
  • Email routing
  • Email security
  • Encryption
  • Filter rules
  • Illicit content blocking
  • Malware blocking
  • Multi-layered analysis
  • Phishing attempt blocking
  • Quarantine
  • SASL authentication
  • Search functionality
  • Spam blocker
  • Spam check
  • Spam filter
  • Spoofing blocking
  • Unsolicited email blocking
  • Virus blocking
  • Whitelisting

Benefits

  • Supports double anti-virus protection with two onboard virus detection engines, ensuring spam blocking is twice as effective.

  • Advanced reporting gives users valuable insight into email security data.

  • Provides email protection, blocking over 99.9% of spam, viruses, malware and other email threats.

  • Offers a flexible solution, suitable for both small and big businesses.

  • SpamTitan by TitanHQ FAQs

    SpamTitan by TitanHQ FAQs

    Below are some frequently asked questions for SpamTitan by TitanHQ.

    Q. What type of pricing plans does SpamTitan by TitanHQ offer?

    SpamTitan by TitanHQ offers the following pricing plans:

    Starting from: $0.85/month

    Pricing model: Subscription

    Free Trial: Available

    $0.85 per month per user Contact TitanHQ.com for a detailed pricing quote.

    Q. What are the main features of SpamTitan by TitanHQ?

    SpamTitan by TitanHQ offers the following features:

    • Access controls
    • Activity logging
    • Advanced tests
    • Allow / block list
    • Anti spam
    • Anti-spam engine
    • Audit trail
    • Blacklisting
    • Cluster
    • Content filtering
    • Data visualization
    • Double antivirus protection
    • Email recovery
    • Email routing
    • Email security
    • Encryption
    • Filter rules
    • Illicit content blocking
    • Malware blocking
    • Multi-layered analysis
    • Phishing attempt blocking
    • Quarantine
    • SASL authentication
    • Search functionality
    • Spam blocker
    • Spam check
    • Spam filter
    • Spoofing blocking
    • Unsolicited email blocking
    • Virus blocking
    • Whitelisting

    Q. Who are the typical users of SpamTitan by TitanHQ?

    SpamTitan by TitanHQ has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

    Q. What languages does SpamTitan by TitanHQ support?

    SpamTitan by TitanHQ supports the following languages:

    English, French, German, Italian, Spanish

    Q. What type of pricing plans does SpamTitan by TitanHQ offer?

    SpamTitan by TitanHQ has the following pricing plans:

    Subscription

    Q. Does SpamTitan by TitanHQ support mobile devices?

    We do not have any information about what devices SpamTitan by TitanHQ supports

    Q. What other apps does SpamTitan by TitanHQ integrate with?

    SpamTitan by TitanHQ integrates with the following applications:

    Microsoft 365

    Q. What level of support does SpamTitan by TitanHQ offer?

    SpamTitan by TitanHQ offers the following support options:

    Phone Support, Online Support, Knowledge Base, Video Tutorials, FAQs