--- description: Detailed reviews on Horizon based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Horizon with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Horizon Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Home Inspection Software](/directory/1017/home-inspection/software) > [Horizon](/software/111311/horizon) # Horizon Canonical: https://www.getapp.ca/software/111311/horizon Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/111311/horizon?page=2) > Horizon is a comprehensive home inspection solution, both web-based and mobile. Best-in-class tools for reporting, scheduling, marketing, field data collection, and more. > > Verdict: Rated **4.8/5** by 105 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Horizon Create interactive reports by generating a checklist of items and converting into concise, professional reports with color illustrations, photographs, videos, and more. Benefit from 1000’s of reference articles, photos, and other support material within the Horizon knowledge database which can be added to reports as references to expand upon data and enhance credibility. Plan inspections or allow agents and buyers to view availability and schedule their own inspections using the integrated scheduling and self service tools. Inspectors can view their daily schedule and upcoming appointments at a glance using the calendar tool. Promote the business and automate marketing with Horizon's Marketer tool which allows users to create and schedule customized email marketing content such as thank you emails, referral requests, promotions, newsletters, and more. Generate contracts and send them to clients via email for acceptance during the booking process, and process client payments online within Horizon to ensure no payments are missed. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 105 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Carson, Dunlop & Associates - **Location**: Boston, US - **Founded**: 1978 ## Commercial Context - **Starting Price**: US$79.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Monthly plans at $79/month, or annual at $799 (billed $67/month) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Add & Edit Photos - Alerts/Notifications - Comment Library - Commercial Inspections - Customer Database - Customizable Branding - Customizable Fields - Customizable Reports - Data Import/Export - Dispatch Management - Document Storage - Freehand Sketch - Mobile App - Offline Access - Payment Processing Software - Real-Time Data - Repair Estimates - Report Summary - Residential Inspections ## Integrations (2 total) - Google Calendar - Inspection Support Network ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Home Inspection Software](https://www.getapp.ca/directory/1017/home-inspection/software) ## Alternatives 1. [Inspection Support Network](https://www.getapp.ca/software/128495/inspection-support-network) — 4.7/5 (328 reviews) 2. [Palmtech Home Inspection Software](https://www.getapp.ca/software/2052648/palm-tech-home-inspection-software) — 4.0/5 (63 reviews) 3. [Spectora](https://www.getapp.ca/software/111403/spectora) — 4.9/5 (924 reviews) 4. [Home Inspector Pro](https://www.getapp.ca/software/111313/home-inspector-pro) — 4.5/5 (134 reviews) 5. [HomeGauge](https://www.getapp.ca/software/111404/homegauge) — 4.6/5 (501 reviews) ## Reviews ### "Love it\!" — 5.0/5 > **Chris** | *April 25, 2019* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Very clean and professional report\! Myself an my clients like the live links to switch between sections of the report. > > **Cons**: There not very many options in the infield app in regards to the annotations on the pictures which means more time at home on the computer verses spending time with the family. > > The customer service department is outstanding\! They are constantly adding new features and upgrades. ----- ### "The best full service inspection software." — 5.0/5 > **Chad** | *September 26, 2023* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The mobile app is fast and responsive. The report writes itself as you do the inspection.Everything is integrated, once information is entered in the work order Horizon looks after everything from contracts to reminder and follow up emails. Less time spent on the booking and administration side of the business means more time inspecting and with clients. I also like the all in pricing. I get access to all Horizon's features for one price. > > **Cons**: There have been recent issues with photo upload in the app. Hopefully short lived.The booking side of the system needs updating to a more mobile friendly system that matches the inspection app for speed and efficiency > > Horizon realizes more than any other software that time is precious, whether yours or your clients and is laser focused on saving it. They are constantly upgrading the system with an eye towards making things easier and faster while not sacrificing the end product. My typical day includes 2 inspections with reports on site averaging 3-4 hours at each inspection, answering the phone, booking new inspections and travelling on average 300-400 km. There is no way I could do it without Horizon. ----- ### "Good value, comes with kinks" — 3.0/5 > **Daniel** | *August 9, 2022* | Construction | Recommendation rating: 3.0/10 > > **Pros**: Lots of options to customize verbiage and templates > > **Cons**: I felt the UI was old and ease of use could be better > > For the price, the value is pretty good, I did move to a different product as I felt the interface was old and not as user friendly as other programs ----- ### "5 Stars is all you need to know" — 4.0/5 > **Jeff** | *September 21, 2023* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: I use Horizon strictly for report writing. I've become very familiar with the program over the last 12 years. The templates save a lot of time, and the illustrations really help explain conditions found in the home, even to the most novice home buyer. > > **Cons**: There's no capability to upload videos to Horizon. Uploading the videos to YouTube, then adding the link to the report is a work-around, but it would be more useful to be able to have it directly in the report. Especially to non-tech savy clients, who don't use YouTube or any other apps. Also, I've never understood how a Canadian company, bills in US dollars, AND charges GST on the invoice. But that is a billing issue, and has nothing to do with the software itself. ----- ### "The beauty of horizon" — 5.0/5 > **John** | *September 27, 2023* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: It is easy to use and to navigate through. The generated reports from horizon are neat and not too busy as I have seen with other reporting tool. > > **Cons**: Inability to introduce personal or external illustrations other than what is in horizon. The issue of distorting my photos when I load it without working on the size. It usually lead to waste of time for me editing my photos and increase the time for me to turn out my report. > > So far, it has been good using horizon. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/111311/horizon?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/111311/horizon) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data