About RepeatRewards

RepeatRewards is a multi-channel marketing and customer loyalty management platform designed to assist businesses including retail, restaurants, pharmacies, and personal service providers such as salons, with building and maintaining customer loyalty. The software can be used by independent businesses or franchises, with support for multiple locations, and includes tools for automating campaigns, tracking member activity, multi-channel marketing, and more.

RepeatRewards allows customers to enroll in loyalty programs in-store, online, via SMS, or through a mobile app, and offers custom-designed key tags and membership cards. Member activity can then be tracked through mobile apps, standalone terminals, or integrated point of sale (POS) systems, with the ability to reward members based on their visit frequency or spend. Custom-built mobile apps give members the ability to enroll in loyalty programs, view special offers, access promotions, play games, engage on social media to earn rewards, and more. Businesses can also use apps to send automated messages to nearby members through geofencing technology, and deliver push notifications to customers after store visits, to promote upcoming events, or remind customers about expiring offers.

RepeatRewards also includes multi-channel marketing tools, allowing users to send out targeted campaigns to customer segments by email, SMS, direct mail, or mobile app. Promotions for occasions such as customer anniversaries, birthdays, and holidays can be automated, as can chance-based and customer appreciation campaigns. Individual campaigns can be tracked through the mobile dashboard and web portal using offer-specific trackable promotion codes, enabling users to calculate the ROI for each campaign.

Pricing starting from:

US$69.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of RepeatRewards

  • Custom mobile apps allow businesses to engage customers, with members able to enroll, play games, access promotions, view specials, engage on social media to earn rewards, and receive notifications for upcoming events, expiring offers, after visiting store locations, and more.

  • The location of each customer purchase is tracked, allowing users to target marketing across locations, and members can earn offers and rewards to be redeemed at any location.

  • Users can automate promotions for customer anniversaries, birthdays, holidays, chance-based campaigns, lost customers, and more.

  • Targeted promotions can be sent out to different customer segments, such as VIPs, inactive members, or top spenders, through branded emails, direct mail, printed receipts, or a custom mobile app.

  • The mobile dashboard and web portal give users insight into ROI reports, with unique trackable promotion codes for each campaign.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$69.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    RepeatRewards Software - New Owner Dashboard
    RepeatRewards Software - Loyalty Analytics 1
    RepeatRewards Software - Loyalty Analytics 2
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    RepeatRewards video
    RepeatRewards Software - New Owner Dashboard
    RepeatRewards Software - Loyalty Analytics 1
    RepeatRewards Software - Loyalty Analytics 2
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    Features

    Total features of RepeatRewards: 25

    • CRM Software
    • Client Portal
    • Customer Activity Tracking
    • Customer Database
    • Customer History
    • Customer Profiles
    • Customer Surveys
    • Email Distribution
    • Email Management Software
    • Geolocation
    • Gift Card Management
    • Loyalty Cards
    • Member Portal
    • Membership Management Software
    • Mobile Access
    • Multi-Channel Communication
    • No-Card Loyalty System
    • Point of Sale (POS)
    • Real Time Data
    • Reporting/Analytics
    • Segmentation
    • Survey/Poll Management
    • Surveys & Feedback
    • Transaction History
    • eCommerce Management

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    Reviews

    Overall rating

    4.5 /5
    (172)
    Value for Money
    4.4/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.6/5

    Already have RepeatRewards?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 172
    Mark
    Overall rating
    • Industry: Automotive
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    repeat rewards is worth it

    Reviewed on 3/20/2017

    Repeat rewards help me keep customer retention. It is another way to keep my customers loyal by...

    Repeat rewards help me keep customer retention. It is another way to keep my customers loyal by giving back to them. It prevents customers going elsewhere for reasons of convenience & has them come back to me even for oil changes rather than somewhere else. Great program !!!

    Pros

    easy to use

    Cons

    no bar codes on back of reward cards now ?

    Response from Pro/Phase Marketing

    Thanks for the review! It is much appreciated. We will look into the barcode issue noted and certainly add those to your cards for future orders. We will be in touch soon! Thanks!
    -RepeatRewards

    Liz
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Bit Tomato Rewards

    Reviewed on 12/6/2016

    The system has had a good customer response. I can see the loyalty we are creating. So the...

    The system has had a good customer response. I can see the loyalty we are creating. So the customers and the Big Tomato are both reaping the benefit. My only hick up is the additional work it creates for my team. In an ideal world the system would incorporate directly to our POS equipment. As it stands now there are additional steps to rewarding, and crediting the customer with their purchases.
    During the slower times of the day this is not an issue, but during our peak hours it is difficult to keep up

    Pros

    it is thorough

    Cons

    does not link to my POS syste

    Response from Pro/Phase Marketing

    Thanks for the review! We are more than happy to work with any POS to integrate if we are not already integrated so if you can send us your reps information we can get in touch with them to see if they would be open to it and get them the information to do so. If you want us to try to do so on your behalf, please send your POS rep's contact info to us at [email protected] and we'll see what we can do! -RepeatRewards

    Christine
    Overall rating
    • Industry: Restaurants
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 4.0 /10

    Customer support is amazing.

    Reviewed on 6/13/2017

    Pros

    Gift card component makes it easy to combine loyalty with sales. Love the fact that there is a digital and mail rewards systems.

    Cons

    Data entry. It would be preferred to have system where the data entry is put on the guest. It is too time consuming for a manager to do.

    Response from Pro/Phase Marketing

    Thanks for the review! Your Account Manager will be reaching out shortly to discuss some options that we do offer for making data entry such as online enrollment (for the member to enroll via a website) and a mobile app (which has many features including mobile enrollment by the member) to see if this is something you are interested in! If you ever need anything at all, please do not hesitate to ask!
    -RepeatRewards

    Jerome
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    easy way to reward our customers every time they shop

    Reviewed on 6/13/2017

    An easy way to reward our customers for their loyalty!

    An easy way to reward our customers for their loyalty!

    Pros

    The Repeat rewards software is very easy to use. We do not even have to swipe a card with our system. Just input the customers name and you are in business!!

    Cons

    The repeat rewards software really has no negatives to that I am aware of. It is a very easy way to reward our customers for their repeat business!

    Response from Pro/Phase Marketing

    Thanks for the review! We really appreciate you taking the time to submit it and we are glad things are going well! If you need anything at all- just let us know! -RepeatRewards

    Colin
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software

    Product is good

    Reviewed on 6/13/2017

    Pros

    The system is very easy to use and it basically runs itself. Makes it easy for the owner of the business.

    Cons

    Maybe have the software integrated better with the point of sale software the business is currently using.

    Response from Pro/Phase Marketing

    Thanks for the review! We appreciate you taking the time to submit feedback. I 'm curious about what POS system you use since we integrate with many so I'm going to have our specialist reach out to see what you use and see if this is something we can potentially explore integrating if we are not already so we will be in touch soon! -RepeatRewards

    Showing 5 reviews of 172 Read all reviews

    RepeatRewards FAQs

    Below are some frequently asked questions for RepeatRewards.

    RepeatRewards offers the following pricing plans:

    • Starting from: US$69.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Contact RepeatRewards for A La Carte, Special, Multi-Location and Enterprise pricing.

    RepeatRewards has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    RepeatRewards supports the following languages:

    English

    RepeatRewards supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations RepeatRewards has

    RepeatRewards offers the following support options:

    Email/Help Desk, Phone Support, Chat

    Related categories

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