About RepeatRewards
RepeatRewards is a multi-channel marketing and customer loyalty management platform designed to assist businesses including retail, restaurants, pharmacies, and personal service providers such as salons, with building and maintaining customer loyalty. The software can be used by independent businesses or franchises, with support for multiple locations, and includes tools for automating campaigns, tracking member activity, multi-channel marketing, and more.
RepeatRewards allows customers to enroll in loyalty programs in-store, online, via SMS, or through a mobile app, and offers custom-designed key tags and membership cards. Member activity can then be tracked through mobile apps, standalone terminals, or integrated point of sale (POS) systems, with the ability to reward members based on their visit frequency or spend. Custom-built mobile apps give members the ability to enroll in loyalty programs, view special offers, access promotions, play games, engage on social media to earn rewards, and more. Businesses can also use apps to send automated messages to nearby members through geofencing technology, and deliver push notifications to customers after store visits, to promote upcoming events, or remind customers about expiring offers.
RepeatRewards also includes multi-channel marketing tools, allowing users to send out targeted campaigns to customer segments by email, SMS, direct mail, or mobile app. Promotions for occasions such as customer anniversaries, birthdays, and holidays can be automated, as can chance-based and customer appreciation campaigns. Individual campaigns can be tracked through the mobile dashboard and web portal using offer-specific trackable promotion codes, enabling users to calculate the ROI for each campaign.
Key benefits of RepeatRewards
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- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
easy way to reward our customers every time they shop
Reviewed on 2017-06-13
An easy way to reward our customers for their loyalty!
An easy way to reward our customers for their loyalty!
Pros
The Repeat rewards software is very easy to use. We do not even have to swipe a card with our system. Just input the customers name and you are in business!!
Cons
The repeat rewards software really has no negatives to that I am aware of. It is a very easy way to reward our customers for their repeat business!
Response from Pro/Phase Marketing
Thanks for the review! We really appreciate you taking the time to submit it and we are glad things are going well! If you need anything at all- just let us know! -RepeatRewards
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Bit Tomato Rewards
Reviewed on 2016-12-06
The system has had a good customer response. I can see the loyalty we are creating. So the...
The system has had a good customer response. I can see the loyalty we are creating. So the customers and the Big Tomato are both reaping the benefit. My only hick up is the additional work it creates for my team. In an ideal world the system would incorporate directly to our POS equipment. As it stands now there are additional steps to rewarding, and crediting the customer with their purchases.
During the slower times of the day this is not an issue, but during our peak hours it is difficult to keep up
Pros
it is thorough
Cons
does not link to my POS syste
Response from Pro/Phase Marketing
Thanks for the review! We are more than happy to work with any POS to integrate if we are not already integrated so if you can send us your reps information we can get in touch with them to see if they would be open to it and get them the information to do so. If you want us to try to do so on your behalf, please send your POS rep's contact info to us at [email protected] and we'll see what we can do! -RepeatRewards
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Customer support is amazing.
Reviewed on 2017-06-13
Pros
Gift card component makes it easy to combine loyalty with sales. Love the fact that there is a digital and mail rewards systems.
Cons
Data entry. It would be preferred to have system where the data entry is put on the guest. It is too time consuming for a manager to do.
Response from Pro/Phase Marketing
Thanks for the review! Your Account Manager will be reaching out shortly to discuss some options that we do offer for making data entry such as online enrollment (for the member to enroll via a website) and a mobile app (which has many features including mobile enrollment by the member) to see if this is something you are interested in! If you ever need anything at all, please do not hesitate to ask!
-RepeatRewards
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Product is good
Reviewed on 2017-06-13
Pros
The system is very easy to use and it basically runs itself. Makes it easy for the owner of the business.
Cons
Maybe have the software integrated better with the point of sale software the business is currently using.
Response from Pro/Phase Marketing
Thanks for the review! We appreciate you taking the time to submit feedback. I 'm curious about what POS system you use since we integrate with many so I'm going to have our specialist reach out to see what you use and see if this is something we can potentially explore integrating if we are not already so we will be in touch soon! -RepeatRewards
- Industry: Pharmaceuticals
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
3R's (Repeat Rewards Review)
Reviewed on 2016-12-06
The repeat rewards program is a valuable tool to create loyal customers. This adds value to the...
The repeat rewards program is a valuable tool to create loyal customers. This adds value to the business which not most small businesses are doing. It also creates an excitement on the part of our customers by surprising them. It provides also the business data showing your top customers and helps to know more of your customer's buying habits.
Pros
User friendly
Cons
Does not specify the products customer buy; customer campaign.
Response from Pro/Phase Marketing
Thanks for the review- we really appreciate you taking the time to leave one. If you ever need anything or want to brainstorm ideas for your program- just let us know! -RepeatRewards
RepeatRewards FAQs
Below are some frequently asked questions for RepeatRewards.Q. What type of pricing plans does RepeatRewards offer?
RepeatRewards offers the following pricing plans:
- Starting from: US$69.00/month
- Pricing model: Subscription
- Free Trial: Available
Contact RepeatRewards for A La Carte, Special, Multi-Location and Enterprise pricing.
Q. Who are the typical users of RepeatRewards?
RepeatRewards has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does RepeatRewards support?
RepeatRewards supports the following languages:
English
Q. Does RepeatRewards support mobile devices?
RepeatRewards supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does RepeatRewards integrate with?
We do not have any information about what integrations RepeatRewards has
Q. What level of support does RepeatRewards offer?
RepeatRewards offers the following support options:
Email/Help Desk, Phone Support, Chat
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