--- description: Detailed reviews on Chaport based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Chaport with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Chaport Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Chaport](/software/111189/chaport-live-chat) # Chaport Canonical: https://www.getapp.ca/software/111189/chaport-live-chat Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/111189/chaport-live-chat?page=2) > Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, \& Android. > > Verdict: Rated **4.9/5** by 63 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Chaport Talk to your customers in real time via live chat, solve their problems quickly, and make more sales. Let chatbots answer common questions, qualify leads, and collect feedback for you. Offer instant help 24/7, even when your team is offline. Allow your customers to help themselves by adding a knowledge base to your website and activating an FAQ bot for automated article suggestions in the chat widget. Let your customers contact you via live chat, Facebook, Telegram, or Viber. Respond directly from Chaport. Get more conversations with your customers by sending them automatic chat invitations based on specified rules. Request names, emails, phone numbers, and any other visitor information you require before starting a chat. Connect Chaport with 3,000+ apps using Zapier or integrate it with any app using API. Visitors automatically see the widget in their native language. Transfer a chat to a colleague, join a group chat, or view others' chats in real time. Track the number of served and missed chats, your operators’ working hours, and much more. View reports in Google Analytics. Chaport is available for iOS, Android, Web, Windows, MacOS. Instant synchronization between all devices. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 63 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Chaport - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free: Free forever with an unlimited number of chats. Pro: $19 (paid annually) or $25 (paid monthly). Unlimited: $75 (paid annually) or $99 (paid monthly). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Australia, Brazil, Canada, China, Finland, France, Germany, Greece, India, Italy, Japan, Mexico, New Zealand, Portugal, Russia, Spain, Türkiye, Ukraine, United Kingdom, United States ## Features - AI/Machine Learning - API - Automated Responses - Automated Routing - Autoresponders - CRM Software - Canned Responses - Chat Transcript - Chat/Messaging - Chatbot Software - Code-free Development - Communication Management - Customer Communication - Customer History - Customer Support Software - Email Management Software - File Sharing Software - For Sales/Marketing - Geotargeting - Interaction Tracking ## Integrations (10 total) - Ecwid - Google Analytics 360 - HubSpot CRM - Joomla - Meta for Business - Slack - Telegram - Viber - WordPress - Zapier ## Support Options - Email/Help Desk - Knowledge Base Software - Chat ## Category - [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software) ## Related Categories - [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software) - [Conversational AI Platforms](https://www.getapp.ca/directory/1647/conversational-ai-platform/software) - [Chatbot Software](https://www.getapp.ca/directory/2795/chatbot/software) - [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software) - [Customer Support Software](https://www.getapp.ca/directory/562/customer-support/software) ## Alternatives 1. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1786 reviews) 2. [Intercom](https://www.getapp.ca/software/91379/intercom) — 4.5/5 (1133 reviews) 3. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4081 reviews) 4. [Tidio](https://www.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) 5. [Wati](https://www.getapp.ca/software/2068239/wati) — 4.6/5 (203 reviews) ## Reviews ### "Good tool for fast contact with potential customers" — 4.0/5 > **Liāna** | *March 22, 2019* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: Easy usage, mobility. Possibility to reply instantly to potential customers. > > **Cons**: That conversations are not saved. Otherwise it is ok ----- ### "Very Easy To Implement, Great Automated Featured, Helpful Support" — 5.0/5 > **Josh** | *June 7, 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The support team gave me some special code that loaded the chat after the site fully loaded so it did not slow down the site at all\! > > **Cons**: The pre-built automation for busy operators is not that good. You have to build a little automation for this. > > Great experience, 10/10 would recommend it. ----- ### "Great sales tool" — 5.0/5 > **Devansh** | *February 2, 2021* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: Chaport is a great tool and it integrates well with our CRM and CMS. > > **Cons**: Absence of chat bot and automation tools. ----- ### "Positive review" — 5.0/5 > **Anja** | *February 6, 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: We like that is it so simple to set up and add new agents as well as the customer support is always so helpfull and on point with everything we need. > > **Cons**: There is nothing that I could say at this time, maybe the interface would be nice to change from basic, but we are here for functionality ----- ### "Best value for money\!" — 5.0/5 > **Aleksandar** | *June 22, 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Chaport is excellent\! It provides you with chatbots, live chat, FAQ section and an FAQ bot for a small amount of money which makes it great for our company\! We haven't yet implemented live chat on all our pages, but the ones that do work are working flawlessly\! Their support is there to help us out with any question in a few minutes\! They're simply doing an awesome job and from what I can see, it only gets better\! > > **Cons**: Adding a symbol like "\#" to open saved replies would be great. Also, adding styling and hyperlinks to chat windows would be an awesome addition\! > > So far so good. As mentioned above - it's the best software this amount of money can buy, and we hope it will only get better. We won't be changing it any time soon :) ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/111189/chaport-live-chat?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/111189/chaport-live-chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data