--- description: Detailed reviews on Chaport based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Chaport with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Chaport Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Chaport](/software/111189/chaport-live-chat) # Chaport Canonical: https://www.getapp.ca/software/111189/chaport-live-chat Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/111189/chaport-live-chat?page=2) > Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, \& Android. > > Verdict: Rated **4.9/5** by 63 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Chaport Talk to your customers in real time via live chat, solve their problems quickly, and make more sales. Let chatbots answer common questions, qualify leads, and collect feedback for you. Offer instant help 24/7, even when your team is offline. Allow your customers to help themselves by adding a knowledge base to your website and activating an FAQ bot for automated article suggestions in the chat widget. Let your customers contact you via live chat, Facebook, Telegram, or Viber. Respond directly from Chaport. Get more conversations with your customers by sending them automatic chat invitations based on specified rules. Request names, emails, phone numbers, and any other visitor information you require before starting a chat. Connect Chaport with 3,000+ apps using Zapier or integrate it with any app using API. Visitors automatically see the widget in their native language. Transfer a chat to a colleague, join a group chat, or view others' chats in real time. Track the number of served and missed chats, your operators’ working hours, and much more. View reports in Google Analytics. Chaport is available for iOS, Android, Web, Windows, MacOS. Instant synchronization between all devices. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 63 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Chaport - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free: Free forever with an unlimited number of chats. Pro: $19 (paid annually) or $25 (paid monthly). Unlimited: $75 (paid annually) or $99 (paid monthly). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Australia, Brazil, Canada, China, Finland, France, Germany, Greece, India, Italy, Japan, Mexico, New Zealand, Portugal, Russia, Spain, Türkiye, Ukraine, United Kingdom, United States ## Features - AI/Machine Learning - API - Automated Responses - Automated Routing - Autoresponders - CRM Software - Canned Responses - Chat Transcript - Chat/Messaging - Chatbot Software - Code-free Development - Communication Management - Customer Communication - Customer History - Customer Support Software - Email Management Software - File Sharing Software - For Sales/Marketing - Geotargeting - Interaction Tracking ## Integrations (10 total) - Ecwid - Google Analytics 360 - HubSpot CRM - Joomla - Meta for Business - Slack - Telegram - Viber - WordPress - Zapier ## Support Options - Email/Help Desk - Knowledge Base Software - Chat ## Category - [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software) ## Related Categories - [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software) - [Conversational AI Platforms](https://www.getapp.ca/directory/1647/conversational-ai-platform/software) - [Chatbot Software](https://www.getapp.ca/directory/2795/chatbot/software) - [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software) - [Customer Support Software](https://www.getapp.ca/directory/562/customer-support/software) ## Alternatives 1. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1748 reviews) 2. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4066 reviews) 3. [Tidio](https://www.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) 4. [Intercom](https://www.getapp.ca/software/91379/intercom) — 4.5/5 (1129 reviews) 5. [Wati](https://www.getapp.ca/software/2068239/wati) — 4.6/5 (202 reviews) ## Reviews ### "Chaport is wonderful" — 5.0/5 > **Billy** | *March 1, 2022* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Students love the fact that they can get a hold of me in various ways, whether in person, by phone, email, and chat. They especially like the chat option because unlike email, it's in real time; and unlike the phone, it doesn't product anxiety. I really like Chaport because it's easy to use, both for me and for my students, and the customer support team at Chaport are, and have been, extraordinary in their kindness, patience, and going out of their way to understand and help with any questions that have come up. These days, when customer support from many other organizations has become almost non-existent, Chaport truly stands out as extraordinary. > > **Cons**: I can't think of anything that I don't like about Chaport. I suppose I could selfishly wish everything was free, but that would be a shortcoming on my part, not theirs since they too have to make a living. > > My students have benefited by having access to me for real-time help, and the access is easy since it isn't device or platform specific. I have benefited by the satisfaction of helping my students, and by the fact that I can use numbers to quantify how exactly I've helped students with their learning. ----- ### "Chaport is the best" — 5.0/5 > **Ghazwan** | *November 28, 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: in addition to all implemented good features and user-friendly interface , Chaport is providing its services world wide . no banned countries or regions \!\! i used another software once and i lost lots of clients . after investigation the software was not showing on their side because of USA sanctions .so clients move into another service same as my service and i lost them . when i started using Chaport . most of them come back . > > **Cons**: User friendly . no banned countries , ease of use , well managed Admin panel so u couls find who works more hours , who has bad rate or good rate ...etc ----- ### "Great sales tool" — 5.0/5 > **Devansh** | *February 2, 2021* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: Chaport is a great tool and it integrates well with our CRM and CMS. > > **Cons**: Absence of chat bot and automation tools. ----- ### "Very Easy To Use\!" — 5.0/5 > **Justin** | *November 10, 2021* | Sports | Recommendation rating: 8.0/10 > > **Pros**: I loved out out of the box this solution was for me\! I've been using the free version for a while now and it just works and I don't really have to mess with much configuration to suit my needs. I particularly love how simple the visitor experience can be. I personally don't care for an chats that require a lot of info. I just want direct contact with a human being for a quick question - setting up this approach for my visitors with chaport is easy. From the admin stand-point it's way eaiser to use than most other live chat solutions. Again I'm not a power user or looking for a full CRM or anything like that. I've found that with live chat engines, the more functionality means more headache in setup and use. Chaport seems like they were just built around ease-of-use and solid core functionality. > > **Cons**: The auto-invitation improved engagement and conversion drastically. I wish this feature was free, but the only competitors in this space offering this functionality for free are terrible to use. I guess I can't complain too much about a company trying to make a buck. > > Overall experience is positive. I've never had an issue with the software not working. Sometimes tech support can be a little slow to respond, but I've never had to deal with them over a technical issue. I've only ever had general questions. Quality product that delivers a very simple and easy user experience at both the visitor level and the operator level. ----- ### "Exactly What I've Been Looking For\!\!\!" — 5.0/5 > **Claude** | *May 26, 2021* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: This software/service is a complete "Diamond in the Rough". I have been searching for months for just right fit. The chat-bots that are the most recommended on blog posts and videos are FAR too expensive (at least for someone just starting out) and they all seem to lack something that I need. And then I found this one. It works PERFECTLY, and gives me everything thing that I need\! It actually had MORE than I ever expected. I FULLY plan on scaling up with this product as my business needs also scale up. Bottom Line: Absolutely Love It\! > > **Cons**: So far, I haven't found one thing that I like "the least". I am just starting with it, but I have zero complaints. The only thing that I would change is the ability to adjust where the little bubble shows up on the screen (more than just choosing left or right) - but as far as I know, NOBODY has gotten that far... Maybe they'll be the first... \[fingers crossed\] > > I got my first chat while I was literally still adjusting the settings. I don't know the exact numbers, but it IMMEDIATELY increased my engagement and I actually increased my sales by over 200%, in the first week of using it. I know that I may be an anomaly, but I am proof that it can happen. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/111189/chaport-live-chat?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/111189/chaport-live-chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data