Chat Outsource

Live chat solution providing professional chat agents

About Chat Outsource

Chat Outsource provides online live chat support agents that works on your website and deals with your online visitors.

Key benefits of Chat Outsource

  • Chat Outsource helps optimize online conversions, increase ROI, engage web visitors, resolve customer queries, handle complaints and generate leads for businesses.

  • Boost engagement and ensure greater user experience by engaging with website visitors via Chat Outsource.

  • Convert website visitors into loyal customers and gain more sales leads.

  • Build trust with real human support for stronger customer relationships.

  • With professional live chat agents on the website, businesses can remain open 24/7/365.

  • Devices

    Business size

    S M L


    United States

    Supported Languages

    Arabic, English


    With professional live chat agents on the website, businesses can remain open 24/7/365
    Custom greetings and customer identification
    Real-time reporting & analytics
    View 4 more
    Chat Outsource video
    Chat Outsource screenshot: With professional live chat agents on the website, businesses can remain open 24/7/365 Chat Outsource screenshot: Custom greetings and customer identification Chat Outsource screenshot: Real-time reporting & analytics


    Total features of Chat Outsource: 23

    • Automated Scheduling
    • Automatic Notifications
    • Chat
    • Chat Transcript
    • Conversion Rate Optimization
    • Customer History
    • Customizable Branding
    • Instant Messaging
    • Knowledge Base Management
    • Lead Generation
    • Multi-Company
    • Ratings & Reviews
    • Real Time Analytics
    • Real Time Reporting
    • Reporting & Statistics
    • Request Routing
    • SEO Management
    • Social Media Integration
    • Summary Reports
    • Surveys & Feedback
    • Two-Way Audio & Video
    • Video Support
    • Visitor Tracking



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    Overall rating

    5 /5
    Value for Money
    Ease of Use
    Customer Support

    Already have Chat Outsource?

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    Showing 1 review
    Daleth M.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Value for money

    Reviewed on 2018-04-16


    This software had mad many visitors to my website, their employees know how to attract customers out.


    I had an issue before with the software on not getting my customers to reach us and the customer took very long to solve it, however they solve the issue but I would have loved it didn't take that long.

    Response from Chat Outsource

    Thank you for using our services. We are glad to see you satisfied and we wish to serve you again!

    Chat Outsource FAQs

    Below are some frequently asked questions for Chat Outsource.

    Chat Outsource offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Available

    Most Popular: $199 per month Pro: $399 per month Enterprise: $999 per month Custom packages available.

    Chat Outsource offers the following features:

    • Agent rating
    • Agent scheduling
    • Automated greetings
    • Average response time
    • Banned visitors list
    • Chat banner customization
    • Chat history
    • Chat survey forms
    • Chat tagging
    • Confidentiality protection
    • Conversion optimization
    • Custom greetings
    • Daily summary report & statistics
    • Dashboard
    • Email transcripts
    • First response time
    • Intelligent chat routing
    • Knowledge database
    • Lead generation
    • Multi-site support
    • Notifications
    • Persistent chat
    • Proactive chats
    • Real-time reporting
    • Real-time, advanced reporting
    • SEO review
    • Shortcut messages
    • Social media support
    • Video chat
    • Visitor details
    • Visitor tracking
    • White label branding
    • Work scheduler

    Chat Outsource has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Chat Outsource supports the following languages:

    Arabic, English

    We do not have any information about what devices Chat Outsource supports

    We do not have any information about what integrations Chat Outsource has

    Chat Outsource offers the following support options:

    Online Support, Phone Support

    Related categories

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