---
description: Detailed reviews on Site Search 360 based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Site Search 360 with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Site Search 360 Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Enterprise Search Software](/directory/1347/enterprise-search/software) > [Site Search 360](/software/111123/site-search-360)

# Site Search 360

Canonical: https://www.getapp.ca/software/111123/site-search-360

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> Site Search 360 enables fast and highly customizable on site search and autocomplete functionalities for any website
> 
> Verdict: Rated **4.7/5** by 46 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Site Search 360

 Use query mappings to take full control over what users see for each query&#10; Semantic indexing using a large dictionary of synonyms, hypernyms, and homonyms&#10; See trending queries to know what customers are looking for&#10; Use the simply restful API to tightly integrate the search within any platform.&#10; Fully customize the search experience with the visual search configurator

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 46 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoovu
- **Location**: Dresden, Germany
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Free plan: 150 indexed pages and 1,000 monthly searches.&#10;&#10;Columbo plan: $9/month for 1,500 indexed pages and 2,000 monthly searches.&#10;&#10;Holmes plan: $49/month for 3,000 indexed pages and 5,000 monthly searches.&#10;&#10;Batman plan: $119/month for 5,000 indexed pages and 10,000 queries a month.&#10;&#10;Custom pricing plans also available.&#10;&#10;All plans come with a 10% discount if paid annually.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- API
- Activity Dashboard
- Autocomplete
- Behavior Tracking
- Faceted Search/Filtering
- Full Text Search
- Fuzzy Search
- Indexing
- Natural Language Search
- Search/Filter
- Semantic Search
- Text Analysis Software
- Third-Party Integrations
- Visual Analytics

## Integrations (5 total)

- Cloudflare
- Lightspeed Retail
- Make
- Weebly
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Enterprise Search Software](https://www.getapp.ca/directory/1347/enterprise-search/software)

## Alternatives

1. [Slack](https://www.getapp.ca/software/91563/slack) — 4.7/5 (24059 reviews)
2. [Luigi's Box](https://www.getapp.ca/software/2057733/luigi-s-box) — 4.9/5 (110 reviews)
3. [Guru](https://www.getapp.ca/software/123167/guru) — 4.8/5 (639 reviews)
4. [M-Files](https://www.getapp.ca/software/91125/m-files-dms) — 4.4/5 (274 reviews)
5. [Sensefuel](https://www.getapp.ca/software/2077949/sensefuel) — 4.5/5 (20 reviews)

## Reviews

### "SiteSearch360 provided a powerful, easy solution when Google announced sunsetting their site search." — 5.0/5

> **Ryan** | *February 22, 2018* | Higher Education Software | Recommendation rating: 9.0/10
> 
> **Pros**: SiteSearch360 was incredibly simple to setup and use. We love being able to setup the dictionary with synonyms. We also love the control that is available for indexing inclusions \&amp; exclusions.
> 
> **Cons**: When the site is re-indexed, any custom results added to that query get set to match the first in the grouping. This is a hassle, because it means we have to go in and spot check periodically to make sure that the system didn't override some of our important featured results.
> 
> A simple, effective solution when Google decided to sunset their personalized site search.

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### "Responsive and helpful customer support; comprehensive feature set" — 5.0/5

> **Mark** | *June 11, 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: There's a lot to like: a comprehensive feature set, solid APIs, helpful customer support, good documentation and easy implementation.
> 
> **Cons**: Although worth the expense, some of the features we need require a higher-tiered plan. There is a custom-feature plan, however, which gave us the best value for our money.

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### "Easy to implement. Quality of Search Results is good." — 3.0/5

> **Stefan** | *February 21, 2018* | Recommendation rating: 7.0/10
> 
> **Pros**: We came from Google Site Search. The Interface backend/frontend is nice and good compared to Google. But as expected are the Google search results really outstanding. No other search engine (not even Bing) came even close to Googles quality.
> 
> **Cons**: Perhaps the back button/reload behaviour of the standard user interface is not very pleasing.
> 
> A good search tool on our Web site

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### "In September, we replaced Google Site Search with SiteSearch 360.  We are thrilled with the outcome\!" — 5.0/5

> **Maryanne** | *November 1, 2017* | Maritime | Recommendation rating: 10.0/10
> 
> **Pros**: The customer support has been extremely responsive and helpful.  They took time through email to offer guidance and advice.  Their responses were so quick that it seemed like they were in the next town over not 3,500 miles away.&#10;&#10;The SiteSearch 360 application is quite powerful and has lots of features that we have been fine-tuning.  We like the fact that we can streamline every aspect of the search function from using our CSS file, to the type of search box, to the way the results appear.&#10;&#10;Thank you SiteSearch 360 for creating a tool that is very sophisticated yet even a non-programmer can implement.  Highly Recommend\!\!
> 
> **Cons**: We played around with SiteSearch 360 for several months before implementing it on our site.  There are a LOT of features to learn, which is understandable.&#13;&#10;&#13;&#10;It is not so much that we dislike Query Mapping but having the query return meaningful results is important and has been challenging.  We learned that the search results can be ranked based on different query.  This is complicated because we have 1,200 products.  If you plug in a specific product, that product should appear on the top of the results page.
> 
> Our customers and staff are able to enter a search term and immediately find the product they are looking for.  It is a terrific addition to our website.

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### "Excellent customer support" — 5.0/5

> **Cathy** | *September 16, 2020* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: Site Search 360 has been a terrific addition to our website.  Its easy to set-up, use and the customer support is excellent.
> 
> **Cons**: I cannot think of any think that I like the least.
> 
> Site Search 360 has improved the overall experience for visitors on our website.

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## Links

- [View on GetApp](https://www.getapp.ca/software/111123/site-search-360)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/111123/site-search-360> |
| de-AT | <https://www.getapp.at/software/111123/site-search-360> |
| en | <https://www.getapp.com/website-ecommerce-software/a/site-search-360/> |
| en-AE | <https://www.getapp.ae/software/111123/site-search-360> |
| en-AU | <https://www.getapp.com.au/software/111123/site-search-360> |
| en-CA | <https://www.getapp.ca/software/111123/site-search-360> |
| en-GB | <https://www.getapp.co.uk/software/111123/site-search-360> |
| en-IE | <https://www.getapp.ie/software/111123/site-search-360> |
| en-NZ | <https://www.getapp.co.nz/software/111123/site-search-360> |
| en-SG | <https://www.getapp.sg/software/111123/site-search-360> |
| en-ZA | <https://www.getapp.za.com/software/111123/site-search-360> |
| es | <https://www.getapp.es/software/111123/site-search-360> |
| es-CL | <https://www.getapp.cl/software/111123/site-search-360> |
| es-CO | <https://www.getapp.com.co/software/111123/site-search-360> |
| es-MX | <https://www.getapp.com.mx/software/111123/site-search-360> |
| fr | <https://www.getapp.fr/software/111123/site-search-360> |
| fr-BE | <https://fr.getapp.be/software/111123/site-search-360> |
| fr-CA | <https://fr.getapp.ca/software/111123/site-search-360> |
| nl | <https://www.getapp.nl/software/111123/site-search-360> |
| nl-BE | <https://www.getapp.be/software/111123/site-search-360> |
| pt | <https://www.getapp.com.br/software/111123/site-search-360> |
| pt-PT | <https://www.getapp.pt/software/111123/site-search-360> |

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