About Paychex Flex

Paychex Flex is a cloud-based payroll management system which helps users manage payroll activity with payroll processing technology, built-in safeguards and automatic payroll tax calculation, payment, and filling, as well as reporting and analytics tools.

Accessible from any desktop or mobile device via single sign-on, Paychex Flex aims to help users spend less time keying duplicate information across multiple systems and more time focusing on what matters most to their business.

Employees can check retirement balances, update allocations, and punch in and out to record their time and attendance, as well as enroll, view and update benefis information. Users also have quick and central access to policies, procedures, employee documents and paystubs. Paychex Flex helps users make informed decisions with more than 160 standard reports and dashboards, plus fully customizable and configurable reports.

Paychex solutions includes 24/7 U.S. based support and the option to work with a dedicated HR professional. Paychex employs over 100 analysts to track changes to regulations, taxes, and laws, so users and their businesses can respond proactively to changes.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Paychex Flex

Key benefits of Paychex Flex

  • Self-service portal allows employees to access, and view, payroll information like paystubs and W-2s conveniently online.
  • Automatic notifications serve to alert users to potential payroll issues.
  • Intuitive, user-friendly interface aims to make running payroll simple.
  • Native mobile apps for iOS and Android give users the flexibility to manage payroll activity on the go.
  • Offers 24/7 tech support from experienced professionals.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Paychex Flex

    Images

    Paychex Flex Software - Applicant Tracking
    Paychex Flex Software - Retirement Data
    Paychex Flex Software - Simple Payroll Processing
    Paychex Flex Software - Employee Snapshot
    View 5 more
    Paychex Flex video
    Paychex Flex Software - Applicant Tracking
    Paychex Flex Software - Retirement Data
    Paychex Flex Software - Simple Payroll Processing
    Paychex Flex Software - Employee Snapshot

    Features

    Total features of Paychex Flex: 67

    • 360 Degree Feedback Software
    • 401(k) Tracking
    • Access Controls/Permissions
    • Accounting Integration
    • Alerts/Notifications
    • Applicant Tracking Software
    • Approval Process Control
    • Assessment Management
    • Attendance Tracking Software
    • Background Screening
    • Benefits Dashboard
    • Benefits Management
    • Biometric Recognition
    • Calendar Management
    • Candidate Management
    • Candidate Profiles
    • Candidate Tracking
    • Check Printing
    • Compensation Management Software
    • Compliance Management
    • Compliance Tracking
    • Customizable Reports
    • Direct Deposit
    • Electronic Forms
    • Email Templates
    • Employee Database
    • Employee Onboarding
    • Employee Profiles
    • Employee Scheduling Software
    • FMLA Administration
    • For Accountants
    • For Small Businesses
    • HR Management
    • Internal HR
    • Interview Management
    • Interview Scheduling
    • Job Posting
    • Learning & Development
    • Leave Tracking
    • Mobile Access
    • Multi-State
    • Onboarding Software
    • Online Benefits Enrollment
    • Online Time Clock
    • Orientation Workflow Management
    • Overtime Calculation
    • Payroll Management
    • Payroll Outsourcing
    • Payroll Reporting
    • Performance Management
    • Real Time Reporting
    • Recruitment Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Self Service Portal
    • Tax Compliance
    • Time & Attendance
    • Time Off Management
    • Time Tracking Software
    • Timesheet Management
    • Training Management
    • Vacation/Leave Tracking
    • W-2 Preparation
    • Wage Garnishment
    • Web-based Deployment
    • Workflow Management Software

    Alternatives

    SurePayroll

    4.1
    #0 Alternative to Paychex Flex
    SurePayroll provides full-service online payroll to tens of thousands of U.S.-based small businesses.

    Paycor

    4.4
    #1 Alternative to Paychex Flex
    Paycor’s all-in-one, cloud-based human capital management (HCM) platform modernizes every aspect of people management,...

    TimeSolv Legal Billing

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    UKG Ready

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    #3 Alternative to Paychex Flex
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    Reviews

    Overall rating

    4.1 /5
    (1,350)
    Value for Money
    4.0/5
    Features
    4.0/5
    Ease of Use
    4.1/5
    Customer Support Software
    3.9/5

    Already have Paychex Flex?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1,350
    N Armand François
    Overall rating
    • Industry: Computer Networking
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    I'm very satisfied

    Reviewed on 9/26/2022

    Pros

    Overall correct application and easy to use

    Cons

    Nothing special really. Good application, I recommend it

    Alternatives Considered

    Paylocity

    Switched From

    Paycom and BambooHR
    Jessica
    Overall rating
    • Industry: Medical Practice
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Great support software

    Reviewed on 12/21/2022

    Pros

    Paychex takes care of auto populating all tax compliance for the state you are in, and takes care of parameters for employee types.

    Cons

    It feels like the functions could be more simplified.

    Gennadiy
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 501-1,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    Called many times, spend every time 45- 60 minutes, nobody pick up the phone

    Reviewed on 1/24/2023

    Not easy to use, no support at all

    Not easy to use, no support at all

    Pros

    Not easy to apply for benefit, still have question- no support!

    Cons

    Need correct phone number and someone responds and pick up phone!!!

    Laura
    Overall rating
    • Industry: Insurance Software
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Good Solution for Small business

    Reviewed on 11/18/2022

    The self serve portal is the feature that I have used the most. Being able to immediately access my...

    The self serve portal is the feature that I have used the most. Being able to immediately access my payroll stubs, tax documents, and other information is amazing especially compared to the past where I would need to request this information and wait days or weeks for it to be returned to me.

    Pros

    We switched to PayChex Flex when we were interested in outsourcing payroll. Previously the company CEO would write paychecks twice a month. This allowed us to move to direct deposit, which has freed up many opportunities for the employees including getting paid sooner. We also love that we get our pay stubs delivered for each paycheck and notification when they have shipped.

    Cons

    There are times that we have submitted payroll approvals, and it turns out that the software had timed out or glitched. We have started keeping an eye out to ensure that we receive the payroll check stubs in the mail prior to the pay date. If we don't get it, then we know there is a problem.

    Imam
    Overall rating
    • Industry: Graphic Design Software
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    My experience with paychex flex

    Reviewed on 12/31/2022

    It's been a very good app so far, i love it.

    It's been a very good app so far, i love it.

    Pros

    A more concise app. You guys did a great job! Thanks for doing That, also looks very attractive.

    Cons

    Nothing actually, i'm pleases With the app.

    Showing 5 reviews of 1,350 Read all reviews

    Paychex Flex FAQs

    Below are some frequently asked questions for Paychex Flex.

    Paychex Flex offers the following pricing plans:

    • Starting from:
    • Free Trial: Not Available

    Contact Paychex for detailed pricing.

    Paychex Flex has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000

    Paychex Flex supports the following languages:

    English

    Paychex Flex supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Paychex Flex integrates with the following applications:

    Altametrics, BambooHR, Clover, Hubworks Suite, Quickbooks Online, Sage Intacct, Xero

    Paychex Flex offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Paychex Flex.