GorillaDesk

Service management for pest control & other field services

About GorillaDesk

Do you provide services at residential and commercial properties? Then you know running a successful field service company is hard work. Between managing jobs, dispatching your team, and winning new business, it's nearly impossible to find the time to keep your business organized.

That’s where GorillaDesk comes in and saves the day. Founded in 2013 by Chris Moreschi, the owner and operator of a local Pest Control business, GorillaDesk has helped 6233+ Field Service professionals just like you organize their business, impress their clients, and connect their team.

Best of all--we recently checked in with these customers to see how we're doing and they reported that they're saving 9.26 hours per week on average! Time they can now use to grow their businesses and engage with their customers.

So if you're sick and tired of using and losing paper—notebooks, printouts, carbon copies—or trying other alternatives out there only to find that these tools cause more frustration than relief, then you're in the right place.

Give our no-strings-attached, free trial a try today. With free training and simple setup, our software and dedicated team will streamline your workload within 14 days, guaranteed.


Key benefits of GorillaDesk

  • Track devices using GorillaDesk with the barcode scanning feature for inputting and updating devices which can then be monitored from remote locations.

  • Manage documents within GorillaDesk with tools for creating invoices, agreements, contracts, estimates, and more using pre-built templates, which can then be sent off for confirmation and electronically signed.

  • Schedule appointments and jobs using the calendar tool with a drag and drop interface. Jobs can be scheduled and assigned to team members based on availability, and field workers can access their schedule on-the-go and view an optimized route to the location.

  • Manage clients using the integrated CRM feature which automatically creates a client database with information on customer service history, location details, pending payments, and more, and send automatic appointment and payment reminders to customers via email.

  • Use GPS tracking to view the location of all team members on a geographic map, in real time. Routes are logged within the GorillaDesk system and reports can be generated for employee performance management.

  • Images

    GorillaDesk Software - GorillaDesk can be accessed on any device using the web solution or Android and iOS mobile apps
    GorillaDesk Software - Field employees can view upcoming jobs on their calendar with a location map and appointment details
    GorillaDesk Software - GorillaDesk automatically generates optimized routes for multiple job stops
    GorillaDesk Software - Payments can be processed through the system with Stripe payment integration
    GorillaDesk Software - The calendar tool allows employees to view their schedule at a glance
    GorillaDesk Software - Appointments can be set up with all important information including time, location, type of job, duration, and more
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    GorillaDesk video
    GorillaDesk Software - GorillaDesk can be accessed on any device using the web solution or Android and iOS mobile apps
    GorillaDesk Software - Field employees can view upcoming jobs on their calendar with a location map and appointment details
    GorillaDesk Software - GorillaDesk automatically generates optimized routes for multiple job stops
    GorillaDesk Software - Payments can be processed through the system with Stripe payment integration
    GorillaDesk Software - The calendar tool allows employees to view their schedule at a glance
    GorillaDesk Software - Appointments can be set up with all important information including time, location, type of job, duration, and more

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    Reviews

    Overall rating

    4.8 /5
    (262)
    Value for Money
    4.8/5
    Features
    4.6/5
    Ease of Use
    4.8/5
    Customer Support Software
    4.9/5

    Already have GorillaDesk?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 262
    Mark
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    G. Desk has consistently outperformed any other software we have tried

    Reviewed on 2018-03-11

    G Desk comprises are scheduling, records, some book keeping, product planning, reports, & we are...

    G Desk comprises are scheduling, records, some book keeping, product planning, reports, & we are not even currently using 100% of it's options.

    Pros

    G Desk innovates constantly, & has added numerous features since we began using it. They have an internal system that "polls" users for desired new content, & an impressive turn around in making those changes happen.

    Cons

    My least favorite thing is connectivity in remote regions. However, they have an offline mode now, so that has largely been mitigated.

    Shawn
    Overall rating
    • Industry: Chemicals
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great product

    Reviewed on 2019-12-16

    Great! Makes things easier and faster

    Great! Makes things easier and faster

    Pros

    Ease of use, customer service, frequent updates and improvements

    Cons

    Does not provide adequate reminders on late clients

    Alternatives Considered

    RazorSync and FieldRoutes

    Reasons for Choosing GorillaDesk

    Easier to use and better service

    Switched From

    RazorSync

    Reasons for Switching to GorillaDesk

    Better price, better products, better culture
    Kelly
    Overall rating
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software

    Unable to perform for commercial

    Reviewed on 2017-03-09

    After signing up and transferring our customers over to this program, we found out that it was...

    After signing up and transferring our customers over to this program, we found out that it was incapable of billing apartments and a few other commercial clients that we currently have. They also could not customize invoices to reflect anything other than a number. Pretty disappointed overall.

    Travis
    Overall rating
    • Industry: Environmental Services
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Love this software!

    Reviewed on 2019-12-12

    Gorilla desk helps keep me organized and in compliance with state requirements for reporting...

    Gorilla desk helps keep me organized and in compliance with state requirements for reporting chemical usage.

    Pros

    I like how easy it is to use and the price. There are other software options that are much more expensive and clunky!

    Cons

    I do not like that it doesn't feature integration with Sentricon.

    Alternatives Considered

    PestPac

    Reasons for Switching to GorillaDesk

    Gorilla desk is much more user friendly and cheaper. They also don't make you pay extra just to use their phone/tablet app!
    NATHAN
    Overall rating
    • Industry: Environmental Services
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great for Businesses just starting out

    Reviewed on 2019-12-06

    Overall it is great and has saved us money. We haven't had any issues with it.

    Overall it is great and has saved us money. We haven't had any issues with it.

    Pros

    I love how simple it is, it does everything I need. I like that I don't need a separate app to add new customers.

    Cons

    I would like to be able to mass text or mass email our customers.

    Showing 5 reviews of 262 Read all reviews

    GorillaDesk FAQs

    Below are some frequently asked questions for GorillaDesk.

    GorillaDesk offers the following pricing plans:

    • Starting from: US$49.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Starting at $49 per month per technician or schedule managed for the Basic plan. Pro plans starting at $99 per month per technician or schedule managed. Pricing increases based on the number of schedules.

    GorillaDesk has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    GorillaDesk supports the following languages:

    English

    GorillaDesk supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    GorillaDesk integrates with the following applications:

    QuickBooks, Stripe, Zapier

    GorillaDesk offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

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