Oribi

Rating

4.5

Randy H.

Industry: E-Learning

Company size: Self Employed

Do something with your data

Used Weekly for 1-5 months

Reviewed on 2019-08-28

Review Source: Capterra

They make me feel like a partner in my business that wants me to succeed

Pros

Oribi makes it easy to connect all the different cloud services I'm using and get a full overview of the user experience/journey from discovery to superfan.

DATA is the most valuable asset you have as a business and tracking doesn't help you move forward. Oribi allows me to take action and show me what channels convert and which don't.

Cons

The start-up price is high and there is no free option to get started besides the 14-day trial.

So, before you start, make sure you have the website, product and funnel ready so that you can directly implement, track and optimize.

Response from Oribi

Thank you Randy! We work hard to make sure our users' businesses will succeed and get results with Oribi, and we're happy to hear we hit the mark for you. We are also happy to offer demo calls where we show our users the ROI they will get with Oribi!

Rating breakdown

Value for Money

Ease of Use

Customer Support

Likelihood to recommend: 10.0/10

Tom A.

Industry: Building Materials

Company size: 501-1,000 Employees

Outstanding value for money

Used Daily for 6-12 months

Reviewed on 2019-09-23

Review Source: Capterra

Pros

The value for money with this software is amazing. We'd been looking for behavioural analytics software for some time but always been priced out by the high costs. Oribi fit perfectly into our modest budget and was incredibly easy to set up and use.

Cons

The only real downside is the limited reporting Oribi offers. You can only report in a pdf document from the reporting section, which can be limiting in terms of what data you can include and exclude. Ideally I'd like to be able to export to .csv or .xls formats across the various pages depending on what I'm looking at. I've also had some issues with the dashboard not being able to load certain reports or visitor journeys. However when I've raised these the support team have responded very quickly and we're incredibly helpful.

Response from Oribi

Thanks so much for your review, Tom. We thrive to improve in several mechanisms where reporting is one of them. In the past months we did include several additions and improvements to the reporting to have these more flexible to the user needs. We will continue invest in this area in the coming months as well

Rating breakdown

Value for Money

Ease of Use

Likelihood to recommend: 9.0/10

Verified Reviewer

Industry: Marketing & Advertising

Company size: 2-10 Employees

Not Really For B2B

Used Monthly for 1-5 months

Reviewed on 2020-05-20

Review Source: Capterra

Meh.. the company overprices for a mediocre tool that is heavy on its look and UI. Ut not so functional at the agency level.

Pros

What I like is they have an easy to read funnel, correlation between behaviors and just a very easy to read analytics that is packed with graphics that can be pulled onto a deck

Cons

This is not even close to other 3rd party analytics tools for the same price, its an upgraded Hotjar at best. While its useful for its look its pretty shallow for its ability to do much else. It can’t handle things like call tracking or keywords. If u get this u will still need to pair it will google analytics especially if your in B2B where inbound keyword tracing and call tracking are important.

Response from Oribi

Thanks for your honest reply here. We believe we solve many marketing dilemmas to many organizations such as companies, eCommerce or Marketing agencies who look to understand their users' journey and how to constantly improve it to create more business/ revenue. We get a lot of product requests from the field where we try to tie it to what the majority of the audience request, doing our best not to tailor it to a specific segment or a market.
In regards to the comparison with Google Analytics - we do not look to replace Google Analytics, but we are a "must have" solution for marketers who look to do more with their analytics. We provide with much more insights than total # of visitors or page views, in a quick and easy way, without needing developers involved.

Rating breakdown

Value for Money

Ease of Use

Customer Support

Likelihood to recommend: 2.0/10

Tommy M.

Industry: Accounting

Company size: 11-50 Employees

Great software - terrible customer service

Used Daily for Free Trial

Reviewed on 2020-11-19

Review Source: Capterra

Pros

Great software - easy to use and useful data

Cons

Very frustrating. Sent many emails with slow to no response. Company can not provide basic customer service.

Rating breakdown

Value for Money

Ease of Use

Customer Support

Likelihood to recommend: 0.0/10

Rebecca T.

Industry: Real Estate

Company size: 51-200 Employees

Great - But Missing Some Key Functionality

Used Weekly for 1-5 months

Reviewed on 2019-09-23

Review Source: Capterra

For the most part good, very responsive to questions. Just wish there was more functionality that would make it easier to get more key insights.

Pros

It is mostly user friendly and very easy to see actionable insights.

Cons

There's some key functionality that isn't developed yet. Being able to change the sort value, see pages after the query string when our product pages are built off search strings instead of hard coded URLs. We can't see what drove traffic to a specific product. We can't use filters to exclude URL parameters. We wanted to use this as a replacement for Google Analytics while we do a complete cleanup of that account, but we have to use it in tangent because it just isn't as robust even for day to day use.

Response from Oribi

Thanks for your honest reply here, Rebecca.
We believe we solve many marketing dilemmas to many organizations such as companies, eCommerce or Marketing agencies who look to understand their users' journey and how to constantly improve it to create more business/ revenue. We get a lot of product requests from the field where we try to tie it to what the majority of the audience request, doing our best not to tailor it to a specific segment or a market.
In regards to the comparison with Google Analytics - we do not look to replace Google Analytics, but we are a "must have" solution for marketers who look to do more with their analytics. We provide with much more insights than total # of visitors or page views, in a quick and easy way, without needing developers involved.

Rating breakdown

Value for Money

Ease of Use

Customer Support

Likelihood to recommend: 5.0/10

User recommendation

8.9/10

Based on 16 user ratings

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User recommendation

8.4/10

Oribi Pricing

Starting from

US$300.00/month

Free Trial

Subscription

Value for money

Our pricing models are as flexible as marketing departments need to be. Visit our Pricing page https://oribi.io/pricing or contact us at [email protected]

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Our pricing models are as flexible as marketing departments need to be. Visit our Pricing page https://oribi.io/pricing or contact us at [email protected]

View Pricing Plans

Value for Money

4.3/5

Based on 16 user ratings

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Value for Money

4.4

Oribi Features

API

Activity Dashboard

Ad hoc Reporting

Business Analysis

Business Intelligence

Charting

Collaboration Tools

Customizable Reporting

Dashboard Creation

Data Filtering

Data Import/Export

Data Visualization

Monitoring

Multiple Data Sources

Predictive Analytics

Real Time Analytics

Real Time Data

Reporting & Statistics

Third Party Integration

Visual Analytics

Features

4.3/5

Based on 16 user ratings

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Features

4.4