About Findjoo

Findjoo is a member and customer management solution for nonprofits, associations and gyms, with the aim of helping businesses engage customers and improve loyalty. With features such as event scheduling, online payments, renewals, point of sale, email marketing, and more, Findjoo is designed to help businesses to manage their members effectively and provide a more engaging customer experience.

To assist businesses with managing their customer experience from start to finish, Findjoo provides a client management feature with which users can create client profiles and track history from within a client database. Members can access their membership details and payments from the member portal, and view their history including visits and purchases. Reservations and membership registrations can be collected by embedding a widget into the business website, and Findjoo can also design and host a customized website to help attract more customers. Email marketing campaigns can be designed and sent to filtered user segments, and campaign emails can be tracked to monitor opens, failures, and clicks.

Events can be scheduled and added to the calendar, and custom electronic tickets can be sold and distributed online via email. Clients can pay for bookings, registrations, events, or memberships online through the Findjoo member portal, and the point of sale (POS) feature also allows businesses to set up online shops and sell items with website integration and credit card processing. Findjoo also facilitates sales and inventory tracking and users can generate reports on earned revenue with QuickBooks integration in order to incorporate suppliers, expenses, and payroll.

Pricing starting from:

US$40.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Findjoo

  • Validate access to organization locations for members using access point validation with picture recognition, access status, and automatic profile updates with every visit.

  • Integrate Findjoo with other applications using the API and benefit from QuickBooks integration to generate sales reports and synchronize data across systems.

  • Use the Findjoo calendar tool to schedule events, display availability to clients, and take bookings. The calendar can be synchronized with each user’s personal Google calendar to avoid forgotten appointments.

  • Configure electronic tickets for events and send them via email to clients with the confirmation email. Payments can be made and processed online through Findjoo POS which can be integrated into company websites.

  • Predefine reminder and notification settings to be sent via email or SMS to both clients and employees/management when events occur related to bookings. Clients can be reminded of upcoming bookings by SMS to avoid no-shows.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Canada, United States

    Supported Languages

    English, French

    Pricing starting from:

    US$40.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Findjoo Software - Manage memberships from the searchable member database which displays membership end date, type, and personal details
    Findjoo Software - Embed a customized calendar into the company website to allow clients to make bookings online
    Findjoo Software - Create customized registration forms to add to the company website
    Findjoo Software - Members can view their membership status and history from the member portal
    Findjoo Software - Online payment processing allows members to pay for their membership online through Findjoo
    Findjoo Software - Configure notifications and reminders to send via SMS or email and decide which events warrant notifications
    Findjoo Software - Create custom email templates for mass email marketing
    View 8 more
    Findjoo video
    Findjoo Software - Manage memberships from the searchable member database which displays membership end date, type, and personal details
    Findjoo Software - Embed a customized calendar into the company website to allow clients to make bookings online
    Findjoo Software - Create customized registration forms to add to the company website
    Findjoo Software - Members can view their membership status and history from the member portal
    Findjoo Software - Online payment processing allows members to pay for their membership online through Findjoo
    Findjoo Software - Configure notifications and reminders to send via SMS or email and decide which events warrant notifications
    Findjoo Software - Create custom email templates for mass email marketing

    Features

    Total features of Findjoo: 35

    • API
    • Accounting Integration
    • Accounting Software
    • Application Management
    • Calendar Management
    • Campaign Management Software
    • Chapter Management
    • Client Portal
    • Committee Management
    • Credit Card Processing
    • Customer Database
    • Customizable Templates
    • Donor Management
    • Dues Management
    • Electronic Payments
    • Email Marketing Software
    • Email Templates
    • Event Management Software
    • Event Scheduling
    • Event Ticketing
    • Financial Management Software
    • For Nonprofits
    • Fundraising Management
    • Member Database
    • Member Directory
    • Member Portal
    • Member Types
    • Membership Management Software
    • Membership Renewals
    • Payment Processing Software
    • Reminders
    • Volunteer Management Software
    • Website Integration
    • Website Management
    • eCommerce Management

    Alternatives

    Salesforce Sales Cloud

    4.4
    #1 Alternative to Findjoo
    Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

    WellnessLiving

    4.4
    #2 Alternative to Findjoo
    WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

    WebPT

    4.4
    #3 Alternative to Findjoo
    WebPT is a web-based physical therapy EMR and documentation software. that help to run therapy clinics more effectively...

    Wild Apricot

    4.5
    #4 Alternative to Findjoo
    WildApricot is the #1 online membership software for associations, non-profits, and clubs. Allow Wild Apricot to...

    Reviews

    Overall rating

    4.6 /5
    (20)
    Value for Money
    4.7/5
    Features
    4.4/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.9/5

    Already have Findjoo?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 20
    Lynn
    Overall rating
    • Industry: Facilities Services
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Very happy in Nova Scotia

    Reviewed on 2019-01-28

    Awesome. From beginning to end they have supported our end goals and the implementation of their...

    Awesome. From beginning to end they have supported our end goals and the implementation of their software. They helped us with all sorts of issues and e use their solution for communication, events booking and calendar, room booking and scheduling, two kinds of memberships and numerous products. Couldn't be happier with the product but their service our our rep, were the best part. Lots of support which is so appreciated in a largely volunteer environment.

    Pros

    Findjoo solved all of our issues, it provides our community centre with a robust events calendar, a booking calendar, a database and exemplary way of capturing data, allows for online payment and communications and simply made our largely volunteer organization much more efficient and professional. So many great features in the calendar and room booking pieces. We can manage events and provide a great customer experience at the same time. We received superb customer service from Representative.

    Cons

    Our installation was complex and we chose to implement all of the modules at one, Findjoo held my Hand and Representative helped us get to the end. No complaints.

    Jason
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Excellent CRM. Even better support.

    Reviewed on 2019-11-14

    The software is easy to use once you've got the basics down, and I can't speak highly enough about...

    The software is easy to use once you've got the basics down, and I can't speak highly enough about the customer service we have received. While Findjoo doesn't compare to some other large and much more expensive platforms, I believe it provides the greatest "bang for the buck" you'll ever find.

    The software did not appear to fit our every need in the beginning, and we didn't even realize some of the features we needed until after the transition from our old platform had begun. At every turn, Findjoo was right there to correct and customize the software so it did what we needed.

    If you're unsure whether or not this platform is for you, I highly encourage you to setup a trial with them. And from my experience, I'd recommend simulating some of the real-world activities you plan to do, and ask for help doing so. Let these guys show you what can be achieved. We had no idea what the software was fully capable of until we started really using it, and I'm sure we haven't found all the possibilities yet!

    Bottom line: Affordable, surprisingly customizable, and amazing support. Highly recommended.

    Pros

    The software is very easy to use and the customer support is extremely helpful.

    Cons

    Could be more linkable interaction between sales transactions and member profiles, and perhaps some work on the reporting side, but since just about every request or suggestion we've submitted has been solved one way or another, this is a very minor point.

    Serena
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Did not offer all the features needed

    Reviewed on 2022-04-07

    Findjoo was great for housing client information and ease of access to basic information like phone...

    Findjoo was great for housing client information and ease of access to basic information like phone numbers and emails and easy email marketing. However, the system was not customizable enough and did not offer us the client, membership and payment management that is needed on an every day basis.

    Pros

    We loved the email marketing! Creating emails was very quick and easy with the drag and drop features and making templates made the process even quicker.

    Cons

    We had a difficult time with scheduling and client management. The schedule was not adaptable to our unique business and did not offer membership and payment management that linked to the schedule.

    Alternatives Considered

    WebPT, Salesforce Sales Cloud and WellnessLiving

    Reasons for Switching to Findjoo

    I am not sure. But we have since moved over to WellnessLiving and no longer use Findjoo.
    Caitlin
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Editors Canada Findjoo review

    Reviewed on 2019-12-17

    We were able to implement a new membership level based on whether a member had previously been a...

    We were able to implement a new membership level based on whether a member had previously been a student affiliate that we would have had to track manually had [SENSITIVE CONTENT HIDDEN] not been able to build it for us.

    Pros

    Very customizable! Our association has lots of unique features and membership levels and [SENSITIVE CONTENT HIDDEN] was able to help us set everything up so the correct data was captured.

    Cons

    It would be nice to have a few more default templates. We had to spend some time figuring out what information is necessary for tax receipts and stuff like that. It would be helpful if that was already coded into Findjoo.

    Alternatives Considered

    Wild Apricot and Salesforce Sales Cloud

    Reasons for Choosing Findjoo

    Member365 was unable to meet our needs for reporting especially, but also was very unresponsive when we had problems. Findjoo seemed like a good fit and has worked well so far.

    Reasons for Switching to Findjoo

    We needed a bilingual product (no Wild Apricot) and an affordable one (no to Salesforce).
    Heather
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Seamless Communication

    Reviewed on 2019-12-12

    Our overall experience with Findjoo has been seamless. It can sometimes be hard to find a company...

    Our overall experience with Findjoo has been seamless. It can sometimes be hard to find a company that has the software plus the communication that Findjoo offers. Our account executive surpasses our expectations which truly plays a huge roll in surpassing our patient needs. What we do is a team effort and Findjoo is a part of our team.

    Pros

    We chose this software for our patients to register for education classes and also a workflow system for our department. We wanted a seamless process that was user friendly but also convenient for our workflow. The software is exactly what we needed but more than that is incredible communication with our account executive. If there is ever a question or something new we would like to try our account executive, [SENSITIVE CONTENT HIDDEN] is a call/email away. The communication is my favorite because we are always growing and changing to meet our patient needs as well as our needs to service them. The software along with the communication allows us to meet our goals daily and allows us to continue to try new ideas.

    Cons

    There is nothing to report here.....anything that we need or that the system does not have, Findjoo is always willing to work with us to find a solution.

    Showing 5 reviews of 20 Read all reviews

    Findjoo FAQs

    Below are some frequently asked questions for Findjoo.

    Findjoo offers the following pricing plans:

    • Starting from: US$40.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Monthly subscription with no limits and no setup fees. Enterprise Version: $40/month. Memberships: 300 members: $50/month 800 members: $100/month 2000 members: $150/month 5000 members: $250/month 15,000 members: $350/month 15,000 + members: contact Findjoo for a pricing quote.

    Findjoo has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Findjoo supports the following languages:

    English, French

    Findjoo supports the following devices:

    iPhone (Mobile), iPad (Mobile)

    Findjoo integrates with the following applications:

    Google Calendar, QuickBooks Online Advanced, Quickbooks Online

    Findjoo offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, Chat

    Related categories

    See all software categories found for Findjoo.