--- description: Detailed reviews on Remote Desktop Manager based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Remote Desktop Manager with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Remote Desktop Manager Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Remote Work Software](/directory/1699/remote-work/software) > [Remote Desktop Manager](/software/110415/remote-desktop-manager) # Remote Desktop Manager Canonical: https://www.getapp.ca/software/110415/remote-desktop-manager Page: 1 / 18\ Next: [Next page](https://www.getapp.ca/software/110415/remote-desktop-manager?page=2) > Remote Desktop Manager (RDM) centralizes remote connection and credential management in one secure, cross-platform platform. Manage 50+ protocols, enforce role-based access and 2FA, track sessions, and access offline — great for teams or solo users alike. > > Verdict: Rated **4.6/5** by 414 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Remote Desktop Manager Benefits of Remote Desktop Manager 1. Unified Remote Connection Management Tired of switching between tools? RDM supports dozens of protocols (RDP, SSH, VNC, web, VPNs, etc.) so you can manage everything from one place. You can launch, switch between, and organize sessions in tabs, reducing clutter and delays. 2. Secure Credential Handling With encrypted password vaults, credential injection, and secure team sharing that prevents users from seeing credentials in plaintext, RDM ensures sensitive access is tightly controlled. Every password and credential is protected. 3. Granular Access Controls \& 2FA Role-based access control lets you define who can see or do what. Two-factor authentication adds an extra layer of protection at login. These controls are essential to enforcing least-privilege and reducing insider risk. 4. Auditing, Reporting \& Visibility Generate reports, view activity logs, be aware of real-time session usage, and maintain audit trails. These features are vital for compliance (e.g. with industry regulations) and for understanding who’s doing what, when. 5. Flexibility \& Mobility Use it on major desktop OSs (Windows, macOS, Linux) and mobile devices (iOS, Android). Offline mode allows working in disconnected environments. Great for remote work, travel, or site-based support. 6. Scalability \& Collaboration From solo users to full IT departments, RDM’s editions scale. The Free / Solo edition gives plenty of features to individuals; Team edition adds collaboration, shared vaults, stronger security controls and compliance-needed reporting. 7. Continuous Improvement \& Support Regular updates keep the product fresh (new protocol support, UI enhancements, integrations). Devolutions offers strong documentation, user forums, trial options, and responsive support to help customers get the most from RDM. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 414 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Devolutions - **Location**: Lavaltrie, Canada - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Remote Desktop Manager (RDM) offers flexible licensing to fit both individual and team needs, with multiple package tiers that combine remote access, credential management, and privileged account controls. Key pricing characteristics: Free / Solo Edition — Zero cost for independent users. Ideal for managing remote connections, storing credentials, and using RDM’s base features without team-sharing or enterprise controls. Starter Pack — Entry-level full-feature package for up to 5 users. Includes RDM itself plus tools like Devolutions Gateway, Launcher, Workspace, Hub Business, Server, and Privileged Access Management. Remote Connection Management Tier (Up to 99 users) — Higher-end team tier offering support for 50+ protocols, external password manager integrations, network discovery, cross-platform clients, etc. Pricing for this tier increases accordingly. Privileged Access Management (PAM) tier (Up to 99 users) — Provides enterprise-grade privileged account security with credential checkout, approval workflows, automated password rotation, just-in-time privilege elevation, and session recording. Ensures compliance while reducing insider risk, at a cost accessible to SMBs. Enterprise / Custom Plans (100+ users) — For organizations with larger user counts, special compliance or deployment requirements. These are quoted on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Japanese, Norwegian, Spanish, Turkish - **Available Countries**: Austria, Belgium, Brazil, Canada, France, Germany, Italy, Netherlands, United Kingdom, United States ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Tracking - Alerts/Notifications - Audit Trail - Authentication Software - Collaboration Tools - Dashboard Software - Data Import/Export - Event Logs - File Transfer - For MSPs - IT Asset Tracking - IT Reporting - IT, Server & Network Monitoring Software - Issue Auditing - Knowledge Management Software - License Management Software - Maintenance Scheduling ## Integrations (22 total) - 1Password - AnyDesk - Apple Remote Desktop - BeyondTrust Endpoint Privilege Management - Bitwarden - Cerby - Google Workspace - IT Glue - Idira Privileged Access Management - KeePass - Keeper - Lansweeper - LastPass - Microsoft Azure - Microsoft Entra ID ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Remote Work Software](https://www.getapp.ca/directory/1699/remote-work/software) ## Related Categories - [Remote Work Software](https://www.getapp.ca/directory/1699/remote-work/software) - [Remote Monitoring and Management Software](https://www.getapp.ca/directory/1767/remote-monitoring-and-management/software) - [Remote Desktop Software](https://www.getapp.ca/directory/1731/remote-desktop/software) - [IT Management Software](https://www.getapp.ca/directory/771/it-management/software) ## Alternatives 1. [TeamViewer ONE](https://www.getapp.ca/software/90948/teamviewer) — 4.6/5 (11641 reviews) 2. [AnyDesk](https://www.getapp.ca/software/120039/anydesk) — 4.6/5 (1798 reviews) 3. [Zoho Assist](https://www.getapp.ca/software/9913/zoho-assist) — 4.7/5 (1495 reviews) 4. [RemotePC](https://www.getapp.ca/software/122051/remotepc) — 4.7/5 (583 reviews) 5. [GoToMyPC](https://www.getapp.ca/software/132255/gotomypc) — 4.8/5 (589 reviews) ## Reviews ### "Remote Desktop Manager - Utility for solving problems via screen share" — 5.0/5 > **Adarsh** | *December 25, 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Things I liked most about the Remote Desktop Manager are-Its quick response and less response type made it very efficient for fast connectivity.Affordability - The price range is not much high for a remote desktop manager, making it very convenient for users to use.Options for using shortcut keys over others' monitors on screen share help the other user to connect and resolve problems smoothly. > > **Cons**: Things I liked least about the Remote Desktop Manager are-It limited the number of usage over the trial version.One can connect only for a limited time and a limited number of times only in the free trial.Another cons of the remote desktop was that it sometimes lags in the connectivity, which creates an issue and the user has to disconnect and connect again, which sometimes makes the user experience bad. > > My overall experience with Remote Desktop Manager was excellent. It helped me to connect with the team members and helped to resolve the problems by collaborating with the team.On multiple occasions, I connected with a remote desktop and helped other teammates resolve their problems by taking control of their Systems. It has a quick response which provides a fast and smooth user experience. ----- ### "Very handy remote desktop manager" — 5.0/5 > **Ahmed** | *October 2, 2024* | Computer & Network Security | Recommendation rating: 8.0/10 > > **Pros**: It has an iniative interface, using Tabs to handle multiple connections. also the varaities of connection types, it covers wide range of connectors even team viewer is here. saving the credintials per connection, folder is wonderfull > > **Cons**: sometimes setup connections to OS's rather than windows is confusing > > Wonderfull handy everyday use piece of software ----- ### "Great for remote work" — 3.0/5 > **Sarah** | *September 27, 2019* | Design | Recommendation rating: 6.0/10 > > **Pros**: I used this when I worked remotely for my job for 2 years. It was amazingly helpful and actually is the tool that enabled me to stay hired. My boss was able to see my screen to see my designs as I worked and give input, as well I was able to print directly to the office computer doing this, while living 10hrs away. > > **Cons**: Sometimes it was glitchy, which was then very difficult when I needed to get on the computer at the office but couldn't access it for a couple hours. > > It was extremely helpful, allowed me to easily work remotely. ----- ### "It served me very well during Covid." — 5.0/5 > **Callum** | *August 12, 2024* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: It's a very simple and basic program which does it's job and that is all it is there to do. The remote desktop functionality is perfect if that's all you need it to do. > > **Cons**: Going in you don't expect much else other than remote access but, somehow it still felt lacking in terms of user interface, I feel it could benefit from being redesigned for a modern era. > > Overall my experience with Remote Desktop Manager was mostly positive, with minor errors interrupting my usage, I used it during covid when only basic software packages were on client's machines and it served me very well. ----- ### "Excellent product" — 5.0/5 > **EVANGELOS** | *September 25, 2024* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: The utilities included in the product .. > > **Cons**: The organisation of the remote desktops. > > Very organised and helpful solution for order ----- Page: 1 / 18\ Next: [Next page](https://www.getapp.ca/software/110415/remote-desktop-manager?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/110415/remote-desktop-manager) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data