---
description: Detailed reviews on Jackrabbit Music based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Jackrabbit Music with similar products.
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title: Jackrabbit Music Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/23/payment-management/software) > [Jackrabbit Music](/software/110377/jackrabbit-music-online-music-school-management-software)

# Jackrabbit Music

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> Jackrabbit Music is a cloud-based music school management tool with scheduling, accounts receivable, POS, student portal, enrollment, reporting, and more
> 
> Verdict: Rated **4.5/5** by 93 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Jackrabbit Music

 Manage employees as well as students with staff scheduling, hours tracking, and payroll integration. Employees can clock in and out of shifts and input overtime for more accurate payrolls.&#10;&#10; Use Jackrabbit’s point of sale (POS) feature and integrate with any credit card reader to sell merchandise. The barcode scanning feature can be used to enhance the selling process and track inventory levels.&#10;&#10; Track attendance of students within Jackrabbit Music and record if students are eligible for make-up classes. Students can also scan in and out of classes using barcodes so that attendance is input automatically.&#10;&#10; Monitor and track student’s skills and progress with notes and summaries. Teachers can input updates into the system during classes, and students and families can access progress reports from the customer portal.&#10;&#10; Create a customized and branded online registration form for potential students to sign up online. Payments and registration packets can be automatically handled and reports can be generated to give an overview of online registrations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 93 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jackrabbit Technologies
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: No contracts, pricing based on total student count.&#10;&#10;1-100 students: $49/month&#10;101-250 students: $89/month&#10;251-500 students: $129/month&#10;501-1000 students: $169/month&#10;1001-3000 students: $209/month&#10;3001+ students: $245/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, United Kingdom, United States

## Features

- ACH Payment Processing
- Activity Dashboard
- Alerts/Notifications
- Attendance Management
- Attendance Tracking Software
- Attendee Tracking
- Automated Scheduling
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Class Management
- Class Registration Software
- Class Scheduling
- Client Management
- Client Portal
- Communication Management
- Credit Card Processing
- Customer Accounts
- Customer Database

## Integrations (3 total)

- QuickBooks Online
- QuickBooks Online Advanced
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Payment Processing Software](https://www.getapp.ca/directory/23/payment-management/software)

## Related Categories

- [Music School Software](https://www.getapp.ca/directory/769/music-school/software)
- [Payment Processing Software](https://www.getapp.ca/directory/23/payment-management/software)
- [Class Registration Software](https://www.getapp.ca/directory/1467/class-registration/software)

## Alternatives

1. [My Music Staff](https://www.getapp.ca/software/1974051/my-music-staff) — 4.8/5 (755 reviews)
2. [Opus1.io](https://www.getapp.ca/software/2069869/opus1) — 4.9/5 (69 reviews)
3. [Studio Pro](https://www.getapp.ca/software/122615/dancestudio-pro) — 4.5/5 (51 reviews)
4. [Regpack](https://www.getapp.ca/software/103307/regpack) — 4.4/5 (364 reviews)
5. [Fons](https://www.getapp.ca/software/111601/fons) — 4.9/5 (96 reviews)

## Reviews

### "Perfect for class management" — 5.0/5

> **Verified Reviewer** | *August 13, 2020* | Performing Arts | Recommendation rating: 10.0/10
> 
> **Pros**: Gives me all the data I need to manage classes, pull reports, and gather data to make informed decisions for the business.
> 
> **Cons**: Could have a better UI. The contest is there. But usability could be improved. But that's minor and not enough to convince me to switch to another tool.

-----

### "Detailed review- holding nothing back" — 5.0/5

> **Marge** | *December 6, 2022* | Music | Recommendation rating: 7.0/10
> 
> **Pros**: I love that this software was such an upgrade from what we were using before (Course storm), and that the price point is perfect for where we are as a program. I love that the price only increases as our business increases, so you know what to anticipate.One thing I really want to point out is the website integration\! You can set up your website so that class is automatically pop up when you have them in jackrabbit\! It is taking so much work off of my marketing team. With our previous software, we had to do a website update every time we made any sort of change. Now I can just make the change in jackrabbit, and it changes itself on our website\!I love the wealth of information that you can collect. Allergies, emergency contacts, taking notes, marking problem accounts. There's so many ways to customize your information, your classes, your scheduling, your emails, pricing, and ETC.THE HELP OPTIONS\! I've never in my life use a software that has a help and instructional option as comprehensive and well done as jackrabbit. I almost never need to schedule a zoom call or call in to get help with anything. Literally any question you have you can find in their database. If you do run into something that you just can't figure out, it is super easy to set up a 15-minute zoom call, and they pull up your account and walk you through it. Their account assistance is amazing\!Lastly- the wealth of features. There are so many different features in the software\!
> 
> **Cons**: My biggest qualms with jackrabbit software:Customer billing requires a lot of work. There's some automation available, but it doesn't work correctly if you haven't gone through your system and double checked everyone's categories. I also don't think there's an option to automate e-payments. That means that whatever your billing cycle is, you have to go in every month to do it. I would just really love to check a box that says Susie gets charged $100 a month, and then never have to think about it again until Susie quits.
> 
> We really like this software overall. It's made a lot of things easier for us as a business, and there is still so many unexplored features that we still have to try.We will definitely continue using this product for the foreseeable future. I think the only thing that would make us switch away from this product, would be if our music studio hit and enrollment level that just got to cumbersome for the software. At that point we might switch to something more heavy duty like MindBody, which has definitively better and more user-friendly scheduling and billing capabilities; But that's something to reassess farther down the line.

-----

### "Web based account management software with good, web-based accessibility" — 3.0/5

> **Jason** | *November 19, 2017* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: Easily access accounts from the web. Fast interface and well laid out. JR is good about adding features and making them relevant. Customer service is good and fast to respond.
> 
> **Cons**: 1) There is no way to export TAX to quickbooks\!\!\!\! This is a HUGE problem. Every month we need to make a separate manual entry that tracks the tax.&#13;&#10;&#13;&#10;2) The Revenue Summary (and similar) reports are terrible. The groupings are very difficult to read. It should have a nice format according to CAT1, 2, 3 for easy sub-totaling. It also needs to break-out the taxes.&#13;&#10;&#13;&#10;3) The export to excel for the reports is very bad. The function outputs data to excel, but the data is so poorly dumped out that it is almost not usable.&#13;&#10;&#13;&#10;4) CAT2 and 3 cannot be exported to Quickbooks\! Why?&#13;&#10;&#13;&#10;5) Forces us to use Global as credit card merchant. I wish there was an alternative. Refunds and linking payments is cumbersome. &#13;&#10;&#13;&#10;6) The scheduling tool needs improvement&#13;&#10;&#13;&#10;7) Instructor time report needs to have a total number of hours
> 
> Easy access. Fast interface.

-----

### "Critical features are missing" — 5.0/5

> **Anna** | *March 14, 2022* | Music | Recommendation rating: 3.0/10
> 
> **Pros**: We hoped it would be a complete music school management software, but it is not.
> 
> **Cons**: Signing up for the software we realized that a few critical features were not there, but were assured that it is under consideration. Two years later, after multiple "idea suggestions" with an overwhelming support from the fellow users these critical for any music school features are still missing. There is still No Store feature and No private lessons feature. Dance Recital Ticketing and the Uniform are not useful to a music school.&#10;Considering other options now. The only thing stopping me is the amount of time we spend learning and organizing, but unless the Private lessons and the store would be include,  the switch will happen.
> 
> The best thing about Jackrabbit is its support team. They are always there to help and guide through problems.

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### "They continue to improve\!" — 4.0/5

> **Lachelle** | *August 11, 2020* | Performing Arts | Recommendation rating: 10.0/10
> 
> **Pros**: All their systems work together. It is a one-stop program and integrate everything within the studio. I got rid of my Quickbooks, merchant account, outside scheduler when I moved to Jackrabbit. I could get rid of our communications systems except it would be too hard to move everyone over at this point.
> 
> **Cons**: We do group classes and private lessons. Even thought they say they handle private instruction, they don't do it well. So if a student wants to take an every other week lesson, those are all separate class enrollments. So in that case, it is not friendly to a private studio. We had been with them before and for another program due to this. We came back because we needed an integrated system. I figured we'd come up with a work around.
> 
> They have made a lot of upgrades and continue to meet the needs of their customers.

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## Links

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| en | <https://www.getapp.com/education-childcare-software/a/jackrabbit-music-online-music-school-management-software/> |
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