About Kinetic
Kinetic offers flexible, industry-specific enterprise resource planning solutions that are designed around the specific needs of manufacturing customers. The solutions leverage new technologies such as the Internet of Things (IoT), social collaboration, big data and analytics, 3D design automation, and mobility for a combination of rich global functionality built on agile technology.
Kinetic capabilities include a CRM for managing customer and partner data, invoices, quotes, orders, multi-level pricing contracts, and more. Tools for performance management provide visibility into the business, allowing users to plan, execute, and analyze at both strategic and tactical levels using business intelligence (BI) data. Users can securely capture, store, manage, and access content and documents at any time, via any device, using Epicor’s content management system (DocStar), empowering interdepartmental collaboration.
Organizations are able to manage and streamline financial operations and gain insights into performance, expense, and risk through tools and controls to support complex legislative requirements. Features for planning and scheduling provide day-to-day control and long-range planning, helping to manage supply and demand in real-time with resource optimization, availability, change management, and more. Epicor’s tools for manufacturing and production provide a full range of supply chain management, execution, and distribution capabilities.
Kinetic helps organizations plan and execute simple or complex, multi-level projects with strict costing and billing through features for project planning, time and expense management, billing and revenue, and resource management. Users are able to maximize service effectiveness by coordinating service center processes and managing each aspect of the supply chain from forecasting to fulfillment. Kinetic also includes human capital management from onboarding, to talent management.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of Kinetic
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Colombia, Mexico, United States
Supported Languages
English, Spanish
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Kinetic: 100
Alternatives
TOTVS ERP
SAP Business One
Global Shop Solutions
Dynamics 365
Reviews
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- Industry: Mechanical or Industrial Engineering
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Very customisable ERP
Reviewed on 2019-01-03
Pros
This ERP is very customisable. You can change the behavior of the software with it's DATA DIRECTIVE, METHODE DIRECTIVE. You can change the look and feel of every screen with it's internal .NET engine.
Cons
It is slow... You will need a very fast server.
The query engine (BAQ) is very limited with Epicor 9 but I heard it's better with Epicor 10.
If you made a lot of customisation, the upgrades will be difficult.
- Industry: Restaurants
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Full-featured mid-tier ERP based on Microsoft Stack (or cloud option)
Reviewed on 2021-01-08
Very simple to implement. Training people was the hardest part. We upgraded from a 20 year old...
Very simple to implement. Training people was the hardest part. We upgraded from a 20 year old ERP which was not WYSIWYG but users liked new formats. As usual customers wanted every option but after implementation realized that they could live without it since there were similar features in the existing software.
We have a factory with about 40 office workers, 400 on factory floor, two distribution centers and main office. Factory in Mexico, others in US.
Project management support from Epicor was great. Not impressed with support. Often had to wait long time for solutions and it required a lot of data on our part to answer their questions.
The MS Stack was easy to configure, secure and administrate.
We purchased our own servers and hosted them in a shared DC. Performance was good once we figured out how to configure everything including firewalls, WAN and various remote servers.
No problems migrating data to new environment but we kept the legacy system for queries.
We added a 3rd-party EDI solution and it worked well to reduce Order processing issues.
The Epicor software was rarely the problem. Mostly project and training issues that delayed the effort.
Pros
The MS stack makes it easy to customize for reporting, data storage. Multi-tier configuration with database, application server and options for web-clients, fat clients and terminal servers.
Many options for customization in addition to code development. Multi-everything.
Relatively easy to upgrade and stay on current releases. Great administrative tools and ability to add resources as demand grow, including localizing servers for better performance.
Cons
Nothing really. There are lots of modules and each has a lot of simple to understand configuration options.
Response from Epicor Software
Hi Rob, thank you for your feedback about Epicor ERP. We're glad to hear you find the ease of customization beneficial. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about the program.
- Industry: Information Technology & Services
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Great if you are a potential new customer, not so great after
Reviewed on 2016-09-12
Pros
We went from a manmade access system to this ERP system being our first. I enjoyed the easy click through menu options and ability to customize the forms to our liking. We have a unique business that would not fit an out of the box capability.
Cons
Reporting is not easy in this system. Almost everything has to be customizable and it created many years worth of problems trying to build this system without a strong support team. We have been trying for over a year to get our rep to give us pricing on licenses as we have grown and would like to expand in this area. We cannot get responses from the website support, our rep, or anything. Once you become a customer, you are abandoned, and left with very little support. this was not ideal as we developed how we wanted to use an ERP system and what the system could really do. We have spent 100s of thousands with other consulting companies to try to build the system, all while paying for the support and maintenance without any support.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Not user friendly
Reviewed on 2020-09-13
Though I think that Epicor is very over priced, and charges for any additional service you want, it...
Though I think that Epicor is very over priced, and charges for any additional service you want, it is able to be personalized to each of our stores' needs. I wish there were a different system that was comparable to what Epicor can do, so I could switch, but with our specific company it integrates well and gets the job done.
Pros
This software has about anything you could think of to help and personalize it to your business. It has so many different reports and assets to help your business. It even has the ability to link together different chains of stores owned by the same owner. They also use what is called "Bomgar" which is a system that allows them to view and control your screen on any terminal to help resolve any issue.
Cons
Nothing is free with this software. If you want the smallest thing they will charge you. You do pay a monthly fee, just like anything else, so you do have access to a call center to walk you through things. However, depending on who you talk to, it is a hit or miss if he/she knows what they are doing and understand what you are looking for. They have different help levels so if they don't understand that can pass you up to a different help level. Sometimes they charge will charge you by hour to take to someone high up.
Another CON, is that nothing is simple or straight forward. With it being such a high-tech system, if you want your system to do more than basic, you have to call the help line to help set it up. Sure, you could do it, but good look trying to figure it out and knowing what other flags in the system you need to mark so nothing else is messed up.
Response from Epicor Software
Hi Kevin, thank you for your feedback about Epicor ERP. We note your comments regarding personalization complexity. Please email us at [email protected] to share any additional comments.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Product stability has greatly improved in recent releases, support is often missing in action
Reviewed on 2018-03-06
Financials, Shop Floor control, scheduling, purchasing
Financials, Shop Floor control, scheduling, purchasing
Pros
ITs flexibility and ability to customize. Cloud versions available. Offers many modules for most needs. There has been in the past several years a building of third party software vendors with the ability to augment the customization, implementation and general maintenance of the software requiring less reliance on Epicor consulting services. Features such as document routing has greatly improved forms handling. The software is definitely in growth mode resulting in new features and abilities. The number one feature I like is the ability to export any report and most data grids directly to excel. Overall I have more likes on were the software is going rather than were it is at today
Cons
The software is not at all user friendly. Little if any documentation on how to use the product. Education is available but pricey. Support system is totally ineffectual and support personal are lacking in basic knowledge. Company has built many silos and employees do not have the ability to see across those barriers. The online support system called Epicare has added a layer of difficulty in that you cannot speak with an employee to explain an issue. The online submission is often limited to drop down selections that have nothing to do with the problem. The helpful tips you are given when submitting a case are almost always way off topic and of no use.
Kinetic FAQs
Below are some frequently asked questions for Kinetic.Q. What type of pricing plans does Kinetic offer?
Kinetic offers the following pricing plans:
- Free Trial: Not Available
Contact Epicor for detailed pricing information.
Q. Who are the typical users of Kinetic?
Kinetic has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Kinetic support?
Kinetic supports the following languages:
English, Spanish
Q. Does Kinetic support mobile devices?
Kinetic supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Kinetic integrate with?
Kinetic integrates with the following applications:
Epicor Advanced MES, Epicor ERP Financial Management
Q. What level of support does Kinetic offer?
Kinetic offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Kinetic.
- Enterprise Resource Planning Software
- Supply Chain Management Software
- MRP Software
- Warehouse Management Software
- Manufacturing Software
- Product Lifecycle Management Software
- EDI Software
- Quality Management Software
- Manufacturing Execution System Software
- Production Scheduling Software
- Distribution Software
- Business Process Management Software
- Bill of Materials
