---
description: Detailed reviews on Coztel based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Coztel with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Coztel Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Coztel](/software/110153/coztel)

# Coztel

Canonical: https://www.getapp.ca/software/110153/coztel

> CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Coztel

 CozTel's hosted predictive dialer helps organizations connect with live users, providing agents with the experience of HD calling and clear communication.

 CozTel's voice broadcasting feature broadcasts calls and messages to hundreds and thousands of customers at the same time.

 Automatic call distribution can intelligently route a high volume of calls to the most appropriate representative in the organization.

 Organizations can record messages in a variety of languages and offer multilingual options for multi-language customers.

 CozTel offers fully developed call reporting and analytics.

## About the vendor

- **Company**: Coztel
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$50.00
- **Pricing Details**: $50 per agent/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Arab Emirates, United Kingdom, United States

## Features

- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM Software
- Call Center Management
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management Software
- Chat/Messaging
- Computer Telephony Integration

## Integrations (7 total)

- Insightly
- Pipedrive
- Salesforce Sales Cloud
- SugarCRM
- TeamSupport
- Vtiger CRM
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)

## Alternatives

1. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (858 reviews)
2. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [Amazon Connect](https://www.getapp.ca/software/2057092/amazon-connect) — 4.5/5 (92 reviews)
4. [HoduCC](https://www.getapp.ca/software/456711/hoducc) — 4.6/5 (95 reviews)
5. [CallHippo](https://www.getapp.ca/software/107461/callhippo) — 4.4/5 (675 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/110153/coztel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/coztel/> |
| en-AE | <https://www.getapp.ae/software/110153/coztel> |
| en-AU | <https://www.getapp.com.au/software/110153/coztel> |
| en-CA | <https://www.getapp.ca/software/110153/coztel> |
| en-GB | <https://www.getapp.co.uk/software/110153/coztel> |
| en-IE | <https://www.getapp.ie/software/110153/coztel> |
| en-NZ | <https://www.getapp.co.nz/software/110153/coztel> |
| en-SG | <https://www.getapp.sg/software/110153/coztel> |
| en-ZA | <https://www.getapp.za.com/software/110153/coztel> |
| fr | <https://www.getapp.fr/software/110153/coztel> |
| fr-BE | <https://fr.getapp.be/software/110153/coztel> |
| fr-CA | <https://fr.getapp.ca/software/110153/coztel> |

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