---
description: Detailed reviews on Talkable based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Talkable with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Talkable Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Referral Software](/directory/742/referral-marketing/software) > [Talkable](/software/110115/talkable)

# Talkable

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> The industry-leading Referral Marketing solution. Talkable enables eCommerce companies to build, launch, track, test, and analyze referral marketing programs in order to acquire new customers and increase sales.
> 
> Verdict: Rated **4.8/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Talkable

Quickly Create and Manage Effective Campaigns&#10;Create stunning campaigns that are proven to convert. Talkable’s platform allows brands to quickly adapt to the seasonality of their business without engineering support. Talkable’s Customer Success Managers will help you ideate, design, and launch new campaigns. &#10;&#10;Power On-going Optimizations  &#10;Easily launch experiments to test reward offers, campaign placements, and designs to determine the highest-performing campaign configurations. Talkable’s Customer Success Managers are also an extension of your team and are here to help strategize and monitor your campaign testing. &#10;&#10;Discover Trends and Insights &#10;Access to in-depth reporting and analytics, marketers will have a clear insight into program performance and ROI. Talkable’s detailed dashboard allows brands to optimize every step of the referral journey.  &#10;&#10;Deliver Personalized and Enhanced Experiences &#10;Target various customer audiences based on behavioral and purchase insights and serve personalized offers or rewards to make your campaigns more effective. For example: Show a new customer a higher offer than an existing customer, or grow an audience in a specific target market; Provide different rewards for the same actions based on different customers’ loyalty tiers; Show email conversion campaigns to first-time visitors after a specific time period and target by IP address; Gather zero-party data at the opportune time and use it for precise targeting.&#10;&#10;Industry Leading Fraud Prevention &#10;Talkable has been in the business of referral marketing for over a decade, and over that time we have perfected our fraud management algorithm. During this time, we have saved customers over $100M in fraudulent referrals.  Brands have the power to configure how strict or lenient self-referral or loyalty fraud settings may be.&#10;&#10;Protect Your Data&#10;Talkable’s campaigns can be made GDPR and CCPA compliant, and are SOC II certified. Talkable ensures reliable data protection for customers and is proactive on any new privacy legislation. &#10;&#10;Activate Mobile Optimized Programs&#10;Referral and Loyalty campaigns are designed with a mobile-first approach. Liquid designs allow for a seamless user experience cross-device. Optimize mobile campaigns with the A/B testing suite and gain insights into mobile shopping behaviors.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 35 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Talkable
- **Location**: San Francisco, US
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Contact Talkable directly for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Campaign Analytics
- Campaign Management Software
- Campaign Planning
- Conversion Tracking
- Customer Segmentation
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Discount Management
- Email Marketing Software
- For Customer Referrals
- Fraud Detection
- Incentive Management
- Lead Capture Software
- Lead Engagement

## Integrations (2 total)

- Adobe Commerce
- Shopify

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Referral Software](https://www.getapp.ca/directory/742/referral-marketing/software)

## Related Categories

- [Referral Software](https://www.getapp.ca/directory/742/referral-marketing/software)
- [Customer Loyalty Software](https://www.getapp.ca/directory/204/customer-loyalty/software)

## Alternatives

1. [Viral Loops](https://www.getapp.ca/software/123119/viral-loops) — 4.6/5 (136 reviews)
2. [UpViral](https://www.getapp.ca/software/2050628/upviral) — 4.7/5 (107 reviews)
3. [Referral Factory](https://www.getapp.ca/software/2048207/referral-factory) — 4.8/5 (150 reviews)
4. [Buyapowa](https://www.getapp.ca/software/116815/buyapowa) — 4.6/5 (80 reviews)
5. [ReferralCandy](https://www.getapp.ca/software/9995/referralcandy) — 4.5/5 (386 reviews)

## Reviews

### "Great product and solution\!" — 5.0/5

> **Dean** | *October 24, 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use; so simple to implement changes or tests.  Very functional and easy to personalize.
> 
> **Cons**: Not a Talkable issue, but hard to find an optimal spot for the widget on mobile, without blocking site content.
> 
> NTF purchases and retention from advocates.

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### "good product, even better customer service" — 5.0/5

> **Ivo** | *June 28, 2019* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: a non intrusive and interactive software that helped lift up the overall revenue of the business.
> 
> **Cons**: no complaints.  if there are any concerns from our side, they make sure to take care of it.
> 
> Our account manager and Ira are amazing people to work with. Accommodating to all our needs, quick to respond and just a quick to act and react, coming up with great testing ideas as well as bringing our internal ideas to life. Reporting is done regularly, no question left unanswered.

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### "Haven't been a user long, but here's my experience so far." — 4.0/5

> **Katie** | *June 28, 2019* | Consumer Goods | Recommendation rating: 6.0/10
> 
> **Pros**: The ease of offering rewards to our customers.
> 
> **Cons**: Set up. We are over a month into our use of talkable and are still experiencing issues in the backend. It is difficult to understand our ROI on this investment because of the backend issues.
> 
> Mostly a positive experience thus far. I am hoping that once we are able to correct the issues in the backend we will start experiencing a great return. Customer support has been great I have to add.

-----

### "Great way to help marketing" — 4.0/5

> **Maya** | *November 21, 2019* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: I love how easy it is to use and how supportive the team is\! They do a wonderful job in helping me execute whatever is needed.
> 
> **Cons**: The thing I like least about this software is that the dashboard they use can be a little difficult to navigate.
> 
> Overall, I would recommend Talkable to those who have a retail store and would like to retain customers.

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### "Nice tool and nice customer services" — 4.0/5

> **Verified Reviewer** | *April 2, 2019* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: I like the fact that we can run multiple campaigns at the same times.  Their customer services are amazing.
> 
> **Cons**: As a suggestion, a drag and drop interface may make the job a little easier. But really nice tool overall.

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## Links

- [View on GetApp](https://www.getapp.ca/software/110115/talkable)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/110115/talkable> |
| de-AT | <https://www.getapp.at/software/110115/talkable> |
| en | <https://www.getapp.com/marketing-software/a/talkable/> |
| en-AE | <https://www.getapp.ae/software/110115/talkable> |
| en-AU | <https://www.getapp.com.au/software/110115/talkable> |
| en-CA | <https://www.getapp.ca/software/110115/talkable> |
| en-GB | <https://www.getapp.co.uk/software/110115/talkable> |
| en-IE | <https://www.getapp.ie/software/110115/talkable> |
| en-NZ | <https://www.getapp.co.nz/software/110115/talkable> |
| en-SG | <https://www.getapp.sg/software/110115/talkable> |
| en-ZA | <https://www.getapp.za.com/software/110115/talkable> |
| es | <https://www.getapp.es/software/110115/talkable> |
| es-CL | <https://www.getapp.cl/software/110115/talkable> |
| es-CO | <https://www.getapp.com.co/software/110115/talkable> |
| es-MX | <https://www.getapp.com.mx/software/110115/talkable> |
| fr | <https://www.getapp.fr/software/110115/talkable> |
| fr-BE | <https://fr.getapp.be/software/110115/talkable> |
| fr-CA | <https://fr.getapp.ca/software/110115/talkable> |

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