Membee
About Membee
Membee is a cloud-based membership management suite designed to support employees and volunteers professional associations, trade associations, chambers of commerce, and numerous other membership-based organizations looking for automated features and self-service access for members.
Core membership features are embedded onto a website without any programming. Easily integrate membership application forms, directory listings, event registrations, online member profile, and more, onto your site. Additionally, utilize Membee's login capabilities to secure pages on your website to members-only!
Membee's membership automations include automatically creating renewal invoices and offering online payments, sending automated reminder emails for overdue invoices and cancellations. The system offers a streamlined event management capability to allow members and non-members to register for events so that you can manage event participation in one system.
With over 60 standard reports, exportable to ".csv" format, you can gather the information you need to report on the performance of your membership or events and easily share information with your team.
Pricing starting from:
$109.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Membee
- Membee is a web-based membership management software solution designed to automate the core processes typically performed manually by employees and volunteers.
- A selection of 10 "plug & play" widgets allow membership signup, renewal, directories, self-service profiles and comprehensive event registration capabilities to be added to an existing website.
- The Card Vault feature invites members to securely store their credit card information within the system and automatically debits membership renewals and recurring event payments.
- Popular payment gateway setup and connectivity to Braintree (PayPal), Authorize.net, Bambora, Stripe, eWAY, Moneris, and more. Processes credit card payments for accepting online renewal billing, online event registration, new member applications, etc.
- Built-in reporting features with 60 standard report definitions exportable in .CSV format for convenient sharing and easier statistics management.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, New Zealand, United States
Supported Languages
English
Pricing starting from:
$109.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Membee: 31
Alternatives
WildApricot
SilkStart MultiChapter
YourMembership
Naylor AMS
Reviews
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- Industry: Management Consulting
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Very new to Membee still evaluating
Reviewed on 2018-03-06
Can sign up for membership right on the site
Can sign up for membership right on the site
Pros
Great features and reasonably priced. We love that our clients can sign up right from our website and that their is a single sign on feature.
Cons
Little to no integrations. We are trying to create a workflow and the lack of integrations from Membee creates some roadbloacks.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent software - best ever customer service and tech support!
Reviewed on 2019-06-03
Annual invoicing, done automatically by Membee (via email or letter mail) has increased membership...
Annual invoicing, done automatically by Membee (via email or letter mail) has increased membership retention by over 50%, allowing our organization to double its membership in two years.
Automation of previously manual processes (reporting, invoicing, etc.) has allowed our organization to grow substantially without needing additional staff.
Pros
Membee allows us to manage our membership simply, from sign-up to annual invoicing, with a full range of member options and reporting. Our membership has doubled and we are managing the increase without additional staff - Membee saves us that much time!
What really makes Membee work is the customer support! The software features options to fit the requirements of different types of organizations - rather than having the organization fit the software.
Staff know the product well, are quick in understanding what customers need and answer questions daily in clear, easy to understand and follow language.
A wide range of well-written tutorials are also available.
As a provincial non-profit, Membee is affordable.
Cons
Switching between keyboard and mouse slows down data entry - keyboard only options would be fantastic.
Reasons for Switching to Membee
Price and Membee's willingness to work with our organization to make the software work for our needs (dual and family members).Response from Membee
Hi Janice! First of all, thank you for taking the time to write such a positive feedback about Membee, reviews like this make us love what we do even more. We love to help our users and we're always happy to go above and beyond. We're also ecstatic to hear that Membee has helped to grow your membership and increase your membership retention rate - by 50%, amazing! To thank you, we're providing a complimentary month to your subscription, we hope you enjoy Membee more and more, Janice!
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Prepare for lots of mouse clicks
Reviewed on 2019-11-21
Membee is not mobile-friendly, which is a real pain. Forgetting how nice it would be to have a...
Membee is not mobile-friendly, which is a real pain. Forgetting how nice it would be to have a mobile app, it's next to impossible to use on a mobile browser. Searching in convoluted. Setting up events takes too much time... there are just too many options to navigate - which should be a good thing - but the user-friendliness, or lack thereof, more than takes away from the experience. Customer support was... ok. IF your issues occur during Membee's office hours, you'll be able to reach them by live chat or phone. This was nice, but then you may need to take way more time than should be necessary to explain your issue, then re-explain it when they answer something you didn't ask. In the end, they do get things resolved. It's just a bit of a pain to get done. Sorry, but I can't recommend this software at this time.
Pros
Hard to speak on what I really liked. When I started my position, this software was already in place, so I had no choice in using it. This would not be my recommendation for anyone. On the plus side, there are lots of features built in, and the reporting was especially detailed.
Cons
While the search capabilities were somewhat powerful, the implementation was awful, in my opinion. You are forced to click and select so many options before actually getting any results. After you do it a few times, it doesn't get easier, it just makes you want to pull your hair out. Just trying to look-up all contacts in a particular organization can be harrowing experience.
Response from Membee
Thank you for taking the time to provide your experience of Membee, Jason. We highly appreciate your honest feedback!
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Membership Platform that just works
Reviewed on 2022-12-15
Membee has helped us grow our membership by 25% so far, even with increasing our yearly dues. It...
Membee has helped us grow our membership by 25% so far, even with increasing our yearly dues. It took a while to get everyone on board with moving to Membee, but all the while everyone was very helpful, and I'd like to thank [SENSITIVE CONTENT] for all of phone calls and meetings to answer questions, and give advise on what other non-profit organization clients were doing to move the process a long.
Pros
I like the ease of use, and the customization of the software, as well as the ability to allow for multiple agreements to be signed during new member signup , and renewal. the ease it is to integrate into any website, and the on-boarding and support staff are great. [SENSITIVE CONTENT] is great, and very helpful in making sure you are up and running
Cons
The only item that I do not like is the way that you have to have separate login's for our different membership types (individual, family), it was difficult for our members to understand, even though we outlined and made it very easy to follow.As a user, I would like to be able to access everything from my "profile page" like the outstanding invoices, and easily see from the financial history a paid or unpaid status for the view.
Reasons for Choosing Membee
to pay a flat fee for unlimited members, soo we could grow without paying more. The superior tracking and reporting, the ability to add agreement forms into the application process to help make sure members sign them.Reasons for Switching to Membee
cost, and ease of use- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Member Management Software
Reviewed on 2022-01-31
We've been live with Membee for 5 months and have had a fairly seamless experience! The implementati...
We've been live with Membee for 5 months and have had a fairly seamless experience! The implementation process was great and everyone we've worked with has been very diligent and helpful.
Pros
- New Member Sign Up & Renewal Process - extremely easy to configure and easy for companies to use
- Payment processing - very easy to use, we have already seen a large increase in members paying online for things
- Ability to customize things to how it works bets for us
- The Live Chat feature is extremely helpful
Cons
- More training on the website tools would have been helpful
- There are so many different options and configurations available to every aspect of the platform that sometimes it can be a bit confusing to get the right set-up (really only half of a con!)
Reasons for Choosing Membee
The product we had was a proprietary platform that we were having a lot of issues with, specifically the website. We also had limited abilities in terms of reporting.Reasons for Switching to Membee
The features available in Membee best fit what we were looking for and the fees are very reasonable, especially for a small not for profit.Membee FAQs
Below are some frequently asked questions for Membee.Q. What type of pricing plans does Membee offer?
Membee offers the following pricing plans:
- Starting from: $109.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Not Available
Want to keep your existing site? Integrate Membee at $88/month for the first user and $66/month for additional users. Want a new membership website? Get it all for $179/month for the first user and $44/month for additional users.
Q. Who are the typical users of Membee?
Membee has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Membee support?
Membee supports the following languages:
English
Q. Does Membee support mobile devices?
Membee supports the following devices:
Q. What other apps does Membee integrate with?
Membee integrates with the following applications:
Braintree, Constant Contact, Google Maps, Mailchimp, PayPal, Stripe, WordPress, Worldline, authorize.net
Q. What level of support does Membee offer?
Membee offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, Chat
Related categories
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