Membee

4.3 (23)
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Web-based, automation-focused membership management software

About Membee

Membee is a cloud-based membership management suite designed to support employees and volunteers professional associations, trade associations, chambers of commerce, and numerous other membership-based organizations looking for automated features and self-service access for members.

Core membership features are embedded onto a website without any programming. Easily integrate membership application forms, directory listings, event registrations, online member profile, and more, onto your site. Additionally, utilize Membee's login capabilities to secure pages on your website to members-only!

Membee's membership automations include automatically creating renewal invoices and offering online payments, sending automated reminder emails for overdue invoices and cancellations. The system offers a streamlined event management capability to allow members and non-members to register for events so that you can manage event participation in one system.

With over 60 standard reports, exportable to ".csv" format, you can gather the information you need to report on the performance of your membership or events and easily share information with your team.


Key benefits of Membee

- Membee is a web-based membership management software solution designed to automate the core processes typically performed manually by employees and volunteers.

- A selection of 10 "plug & play" widgets allow membership signup, renewal, directories, self-service profiles and comprehensive event registration capabilities to be added to an existing website.

- The Card Vault feature invites members to securely store their credit card information within the system and automatically debits membership renewals and recurring event payments.

- Popular payment gateway setup and connectivity to Braintree (PayPal), Authorize.net, Bambora, Stripe, eWAY, Moneris, and more. Processes credit card payments for accepting online renewal billing, online event registration, new member applications, etc.

- Built-in reporting features with 60 standard report definitions exportable in .CSV format for convenient sharing and easier statistics management.


Images

Membee Software - One of Membee Complete's Website Designs
Membee Software - Public or members-only directories allow visitors or members to get connected with other members. Membee's directory is SEO-friendly so your members are promoted in search engines
Membee Software - Display featured event feeds on your website that automatically updates when events are created and go
Membee Software - Capture event registrations for your event right on your website, offering special event pricing such as member and non-member pricing, bundling, and more
Membee Software - View and easily manage membership dues on your member profiles with a streamlined process.
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Membee video
Membee Software - One of Membee Complete's Website Designs
Membee Software - Public or members-only directories allow visitors or members to get connected with other members. Membee's directory is SEO-friendly so your members are promoted in search engines
Membee Software - Display featured event feeds on your website that automatically updates when events are created and go
Membee Software - Capture event registrations for your event right on your website, offering special event pricing such as member and non-member pricing, bundling, and more
Membee Software - View and easily manage membership dues on your member profiles with a streamlined process.

Not sure about Membee? Compare with a popular alternative

Membee

4.3 (23)
VS.
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Starting Price

$109.00
month
US$60.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

31
105

Integrations

10
7

Ease of Use

4.0 (23)
4.3 (543)

Value for Money

4.4 (23)
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Customer Service

4.5 (23)
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Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

WildApricot

4.5
#1 Alternative to Membee
WildApricot is the #1 online membership software for associations, non-profits, and clubs. Allow Wild Apricot to...

ChamberMaster

4.3
#2 Alternative to Membee
ChamberMaster is a membership management software that is designed for chambers of commerce. Its integrated components...

MemberClicks

4.3
#3 Alternative to Membee
MemberClicks gives small-scale associations, AMCs & non-profits access to full membership management - from website...

SilkStart MultiChapter

4.4
#4 Alternative to Membee
SilkStart provides your members with a superior experience when they engage with your association from any device. Our...

Reviews

Overall rating

4.3 /5
(23)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.0/5
Customer Support Software
4.5/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 23
Daniel
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Membership Platform that just works

Reviewed on 2022-12-15

Membee has helped us grow our membership by 25% so far, even with increasing our yearly dues. It...

Membee has helped us grow our membership by 25% so far, even with increasing our yearly dues. It took a while to get everyone on board with moving to Membee, but all the while everyone was very helpful, and I'd like to thank [SENSITIVE CONTENT] for all of phone calls and meetings to answer questions, and give advise on what other non-profit organization clients were doing to move the process a long.

Pros

I like the ease of use, and the customization of the software, as well as the ability to allow for multiple agreements to be signed during new member signup , and renewal. the ease it is to integrate into any website, and the on-boarding and support staff are great. [SENSITIVE CONTENT] is great, and very helpful in making sure you are up and running

Cons

The only item that I do not like is the way that you have to have separate login's for our different membership types (individual, family), it was difficult for our members to understand, even though we outlined and made it very easy to follow.As a user, I would like to be able to access everything from my "profile page" like the outstanding invoices, and easily see from the financial history a paid or unpaid status for the view.

Alternatives Considered

MemberClicks, MemberPress and MemberPlanet

Reasons for Choosing Membee

to pay a flat fee for unlimited members, soo we could grow without paying more. The superior tracking and reporting, the ability to add agreement forms into the application process to help make sure members sign them.

Reasons for Switching to Membee

cost, and ease of use
Karen
Overall rating
  • Industry: Civic & Social Organization
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Decision I Have Ever Made

Reviewed on 2020-06-04

From my initial contact, the demonstration, registration, activation, transitioning from our...

From my initial contact, the demonstration, registration, activation, transitioning from our previous software and "Going Live" was a completely painless and amazing process. I have experienced more frustration with the use and installation of simple pieces of software for graphics or office programs than I have had with the implementation of the entire Membee software. The level of support I have received was above and beyond my expectations.

Pros

Creating and editing profiles, reports are excellent, receiving notifications of updates, online registrations, renewals and payments etc., Member ability to access their personal profiles to make their own updates and number one thing on my list is pricing , value and service - simply put there is nothing I don't like about my Membee software.

Cons

I have found absolutely NO Cons to this software

Alternatives Considered

WildApricot

Reasons for Choosing Membee

The other software was cumbersome, difficult to manoeuvre around, reports never exactly what I wanted and updating and managing everything from correspondence, profiles, payments - invoicing and receipts was too time consuming.

Switched From

ChamberMaster

Reasons for Switching to Membee

The individual I spoke with seemed to have little interest in what I wanted and resorted to high pressure sales. With Membee, every communication I experienced was professional, helpful and comfortable. Membee was hands down the right choice for us.
Jason
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

Prepare for lots of mouse clicks

Reviewed on 2019-11-21

Membee is not mobile-friendly, which is a real pain. Forgetting how nice it would be to have a...

Membee is not mobile-friendly, which is a real pain. Forgetting how nice it would be to have a mobile app, it's next to impossible to use on a mobile browser. Searching in convoluted. Setting up events takes too much time... there are just too many options to navigate - which should be a good thing - but the user-friendliness, or lack thereof, more than takes away from the experience. Customer support was... ok. IF your issues occur during Membee's office hours, you'll be able to reach them by live chat or phone. This was nice, but then you may need to take way more time than should be necessary to explain your issue, then re-explain it when they answer something you didn't ask. In the end, they do get things resolved. It's just a bit of a pain to get done. Sorry, but I can't recommend this software at this time.

Pros

Hard to speak on what I really liked. When I started my position, this software was already in place, so I had no choice in using it. This would not be my recommendation for anyone. On the plus side, there are lots of features built in, and the reporting was especially detailed.

Cons

While the search capabilities were somewhat powerful, the implementation was awful, in my opinion. You are forced to click and select so many options before actually getting any results. After you do it a few times, it doesn't get easier, it just makes you want to pull your hair out. Just trying to look-up all contacts in a particular organization can be harrowing experience.

Response from Membee

Thank you for taking the time to provide your experience of Membee, Jason. We highly appreciate your honest feedback!

Jeannine
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

SCW Pickleball Club

Reviewed on 2020-01-31

We implemented Membee for our Pickleball Club in July, 2019. Although it hasn't always been smooth...

We implemented Membee for our Pickleball Club in July, 2019. Although it hasn't always been smooth sailing Membee has always been helpful in resolving any issues we've encountered. We are just finalizing our first year end and our membership renewals are the highest they have ever been. Thank you.

Pros

I used to process our Pickleball Club's membership manually which meant a 25-30 hr volunteer work week. Membee has reduced the amount of work I do by more than 50%.

Continued support throughout the learning process has been wonderful.

The Membee support team has been great. If the issues are urgent, Membee responds promptly and efficiently. The daily morning Chat help line has also been very helpful to get answers quickly as we continue to learn how to navigate the system.

Cons

We've had a few issues with Members (including myself) not being able to login due to "blocked cookies" even though our settings have not been set to block the website. For the most part our members have been able to resolve the issue by clearing their browser history.

Alternatives Considered

WildApricot

Reasons for Switching to Membee

The monthly subscription for Membee was more reasonable for our Club. We also liked the fact that Membee help throughout the implementation process.

Response from Membee

Hi Jeannine, thank you for the invaluable feedback and for sharing the amazing testimonial - we're ecstatic to hear that Membee has helped you reduce your administrative work by more than 50%! We would also like to thank you for working with us regarding a cookies issue that was caused by a bug in Safari. We appreciate your commitment and partnership with Membee!

Janice
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent software - best ever customer service and tech support!

Reviewed on 2019-06-03

Annual invoicing, done automatically by Membee (via email or letter mail) has increased membership...

Annual invoicing, done automatically by Membee (via email or letter mail) has increased membership retention by over 50%, allowing our organization to double its membership in two years.

Automation of previously manual processes (reporting, invoicing, etc.) has allowed our organization to grow substantially without needing additional staff.

Pros

Membee allows us to manage our membership simply, from sign-up to annual invoicing, with a full range of member options and reporting. Our membership has doubled and we are managing the increase without additional staff - Membee saves us that much time!

What really makes Membee work is the customer support! The software features options to fit the requirements of different types of organizations - rather than having the organization fit the software.

Staff know the product well, are quick in understanding what customers need and answer questions daily in clear, easy to understand and follow language.

A wide range of well-written tutorials are also available.

As a provincial non-profit, Membee is affordable.

Cons

Switching between keyboard and mouse slows down data entry - keyboard only options would be fantastic.

Alternatives Considered

WildApricot and SilkStart MultiChapter

Reasons for Switching to Membee

Price and Membee's willingness to work with our organization to make the software work for our needs (dual and family members).

Response from Membee

Hi Janice! First of all, thank you for taking the time to write such a positive feedback about Membee, reviews like this make us love what we do even more. We love to help our users and we're always happy to go above and beyond. We're also ecstatic to hear that Membee has helped to grow your membership and increase your membership retention rate - by 50%, amazing! To thank you, we're providing a complimentary month to your subscription, we hope you enjoy Membee more and more, Janice!

Showing 5 reviews of 23 Read all reviews

Membee FAQs

Below are some frequently asked questions for Membee.

Membee offers the following pricing plans:

  • Starting from: $109.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Want to keep your existing site? Integrate Membee at $88/month for the first user and $66/month for additional users. Want a new membership website? Get it all for $179/month for the first user and $44/month for additional users.

Membee has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Membee supports the following languages:

English

Membee supports the following devices:

Membee integrates with the following applications:

BluePay, Braintree, Constant Contact, Google Maps, Mailchimp, PayPal, Stripe, WordPress, Worldline, authorize.net

Membee offers the following support options:

Email/Help Desk, Knowledge Base Software, Phone Support, Chat

Related categories

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