--- description: Detailed reviews on Shop Controller based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Shop Controller with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Shop Controller Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Auto Repair Software](/directory/202/auto-repair/software) > [Shop Controller](/software/109937/shopcontroller) # Shop Controller Canonical: https://www.getapp.ca/software/109937/shopcontroller Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/109937/shopcontroller?page=2) > ShopController is an automotive repair \& fleet management software with scheduling, estimating, and technician tracking tools, plus QuickBooks integration > > Verdict: Rated **4.7/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Shop Controller Manage accounting activity with QuickBooks integration and send invoices, bills, and inventory data directly to any QuickBooks account. ShopController’s CARFAX plate and VIN decoder allows users to check vehicle service histories. With pre-built standard reports and custom reporting capabilities, ShopController enables users to gain actionable insight into business and fleet performance. Inventory management functionality serves to automate processes by automatically updating inventory when parts are ordered or sold and notifying users when parts need to be reordered. Scheduling tools allow users to manage appointments and multiple schedules for technicians, bays, and specialty equipment. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 20 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ShopController - **Location**: Mesa, US - **Founded**: 1993 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Contact ShopController directly for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting Software - Alerts/Notifications - Appointment Management - Billing & Invoicing - CRM Software - Data Import/Export - Estimating - Inspection Management - Inventory Management Software - Labor Rates - Maintenance Scheduling - Multi-Location - Quotes/Estimates - Reporting & Statistics - Service History - User Management - VIN Lookup - Work Order Management - Workflow Management Software ## Integrations (2 total) - Flow - QuickBooks Online Advanced ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Auto Repair Software](https://www.getapp.ca/directory/202/auto-repair/software) ## Alternatives 1. [AutoLeap](https://www.getapp.ca/software/2039015/autoleap) — 4.8/5 (742 reviews) 2. [ARI](https://www.getapp.ca/software/131559/ari) — 4.6/5 (600 reviews) 3. [AutoRepair Cloud](https://www.getapp.ca/software/124971/autorepair-cloud) — 4.9/5 (163 reviews) 4. [NAPA TRACS](https://www.getapp.ca/software/2057637/napa-tracs) — 4.2/5 (258 reviews) 5. [Shopmonkey](https://www.getapp.ca/software/121019/shopmonkey) — 4.6/5 (263 reviews) ## Reviews ### "The experience that i had" — 5.0/5 > **Alfazar** | *October 28, 2023* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Their service was great and helpful user friendly high recommended for everyone this the best to work with > > **Cons**: There's no missing it almost perfect great service from this shop controller i had a great experience from you > > I don't have any problems in this business was very helpful they will help you to grow your business . ----- ### "I have the 8.3 version and I like it, I had tried out the 10.0, but it wasn't user friendly" — 4.0/5 > **Don** | *August 8, 2017* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: the 8.3 is easy to use for people like myself who aren't computer savvy, It stays up to date with new vehicles, > > **Cons**: it doesn't update part costs while in the process of an invoice , we have to go back into inventory to correct and update values each time (if you change the price on an invoice, and close the invoice it defaults to the original price, for the next job) > > it was easy to use, helped many times when we put in the wrong vehicle serial \#, it would not accept it and we would have to go over our tracks and find Our mistake, especially with gov't inspections, saving us embarrassment with wrong vin \#'s for vehicle insurances etc ----- ### "We have mixed feelings with this software. You have to remember we are not computer technicians" — 3.0/5 > **Brian** | *August 23, 2017* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: The program is fairly easy to learn and use for basic stuff. It is easy to create Work orders and build new customer files. The search program works really well when looking up old work orders. Shop Controller was very good to work with to customize our profile > > **Cons**: There are several glitches that still plague us after several years. The constant Save and Close procedure is a pain and when you are busy and miss a step it creates a back log. Once you learn the work arounds it is OK. The reports that you can generate are basically useless for any thing that I want. We also seem to loose contact with the main servers on a regular basis. Means a reboot of your computer to get back on line. Maybe our internet server but it is a major issue when the customer is standing in front of you ready to pay his bill. The transfer of our data from the old Shop controller program we were using was not perfect. Meaning we have to keep the old program going in the back ground to look things up. This is less of an issue as time goes on and as we build a new data base. > > It allows me to run my business ----- ### "A Really Good Program - Everything Flows\!" — 5.0/5 > **Rodney** | *April 26, 2017* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: No contract Great support Flexible - set it up to work your way Access it from anywhere > > **Cons**: None that I can think of > > I'm glad I went with ShopController. It gives me everything I need to manage my busy shop. It works nicely with Worldpac and my other vendors, so putting together estimates is easy. Moving a work order along through the stages from appointment to invoice is a simple process, and it's easy to tell what's going on in the shop at any time. I was nervous about switching from my old, really basic program, but they assigned me a trainer who made it easy and worked with my schedule. ShopController support customized my screens so everything is laid out perfectly for the way I like to work. When I have a question, I know whoever picks up the phone will always be friendly and professional. Overall A really good program that will grow with my business. Pros No contract Great support Flexible - set it up to work your way Access it from anywhere Cons None that I can think of. ----- ### "Extremely satisfied customer since the start of our business in 2014" — 5.0/5 > **Steven** | *May 1, 2017* > > **Pros**: This software is very easy to use by most anyone. Customization is achievable for your specific needs and the support staff is responsive, and will go the extra mile to assist you when you have a problem. > > **Cons**: I don't see a tutorial we can print so that we can utilize the program to the fullest. There are some modules that we could use to help us analyze our business, but we are not familiar with how to go about doing so. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/109937/shopcontroller?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/109937/shopcontroller) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data