Kangaroo
About Kangaroo
Kangaroo is an all-in-one loyalty rewards marketing platform perfect for businesses looking to attract, retain and engage customers to accelerate sales.
Turn 1st-time buyers into frequent customers with your own loyalty program branded to your business.
Getting Started:
Our team prepares your account and connects all the integrations for you. All you need to do is let us know how you would like to reward your members and for which actions.
Loyalty Rewards Features:
Branding:
Kangaroo's loyalty rewards program is white-label, with your business colors, logo, graphics, and images.
Point Rewards: Points to Dollar ratio, point multipliers, a la carte rewards (product specific rewards), action point rewards and, tier rewards.
Promotions: Offers, Coupons, Discounts, gift with purchase, BOGO sales, partner rewards, and eGift Cards.
Marketing Features:
Email: Save time and money with Kangaroo's built-in email marketing engine. Create beautiful emails within Kangaroo.
SMS Text: Send promotional marketing including graphics with SMS text. Never miss out on an opportunity to connect with your customers.
Push notifications: No matter which loyalty license you choose, Kangaroo's service includes an app. This means you can send out push notifications for free!
Automation: Create email, SMS text, and push notification automation based on our deep-level targeting and segmentation to welcome new members, send birthday rewards, promotional alerts, holiday campaigns, and more.
Digital Referral Program: Easily grow your customer base with a digital referral program. Customers can send referrals with a reward, discount, or special offer to friends and family to motivate them to shop at your store. Referrals can be sent via email, SMS text, and/or social media.
Contests: Contests can be automated to enter new loyalty members, members who sent referrals, members who made specific purchases in a time period, and more!
Games: Available on the tablet only, customers can "Spin to Win" prizes and discounts.
Reviews: Build social trust and gain new shoppers with product reviews. Reward members for reviewing your products.
Free App: The Kangaroo Rewards members app is included for free with all loyalty licenses. Customers can download the app and view all of their loyalty rewards memberships in one place (must be powered by Kangaroo). Your brand will be featured and customers can easily browse your offers, receive push notifications, send referrals, purchase and send eGift cards, shop your website, and more.
White-Label App: Get your own app with your brand front & center. Feature products, marketing campaigns, offers, rewards, and more!
Pricing starting from:
US$59.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Kangaroo
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$59.00/month
- Free Version
- Free Trial
- Subscription
Images







Features
Total features of Kangaroo: 120
Alternatives
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Preferred Patron Loyalty

Belly

Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.

- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Kangaroo
Reviewed on 2023-07-20
Good
Good
Pros
I am in and it's been a great experience so far.
Cons
complaints to the company was the layout on the administrator's website.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Kangaroo Experience has been excellent
Reviewed on 2024-09-26
Overall its been great, its very easy to reach out and get technical help from their support team,...
Overall its been great, its very easy to reach out and get technical help from their support team, and the live chat feature is also very helpful for resolving quick queries
Pros
I liked the easiness of use and great customer service
Cons
I think it needs more integrations like with Hubspot and a bit more personalization on the signup forms like dropdowns
Reasons for Switching to Kangaroo
White label app, API and it was more cutomizable- Industry: Food & Beverages
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Bialik Cafeteria Kangaroo review
Reviewed on 2023-08-29
Good App. Great support. For my needs it's good.
Good App. Great support. For my needs it's good.
Pros
The ease of customer's depositing funds to their account.
Cons
The length of time it takes to process a sale.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best Loyalty Program hands down!
Reviewed on 2024-10-16
I really like Kangaroo mainly for the stability and continued improvements that has outlive so many...
I really like Kangaroo mainly for the stability and continued improvements that has outlive so many of my other software tools. I like it that I can rely on Kangaroo instead of having to changes vendors like my other software tools.
Pros
Kangaroo has been a steady program for my business since I first joined them years ago. I have since gone through multiple other software for my POS and Inventory management needs and Kangaroo has been able to adapt and scale with my changes through these years and has actually improved as we upgraded our other software. We continue to adapt to the ecommerce channel and I am confident that Kangaroo will be there with us through our future changes.
Cons
There's really no cons since every issue that we've had has been addressed by their support team and they always find a solution even if it isn't always the exact solution.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Kangaroo User - 2 mo.
Reviewed on 2024-08-15
Positive. There are things we still need to learn, but as we go along the support staff has been...
Positive. There are things we still need to learn, but as we go along the support staff has been very helpful.
Pros
Kangaroo has a lot of features - some of which as new customers we are still scratching the surface on. The customer support as we began implementing the product has been great, especially with [sensitive content hidden].
Cons
It is expensive. However if the product delivers what we need, it will be worth it.
Kangaroo FAQs
Below are some frequently asked questions for Kangaroo.Q. What type of pricing plans does Kangaroo offer?
Kangaroo offers the following pricing plans:
- Starting from: US$59.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Try Kangaroo for free! 30-Day Free Trial of the Ultimate Loyalty Program. Book a demo today! - Loyalty Essentials: $59/Month - Loyalty Engagement: $99/Month - Loyalty Ultimate: $199/Month - White-Label License with Proprietary App: $299/Month - For Enterprise, please contact sales - For API Access, please contact sales
Q. Who are the typical users of Kangaroo?
Kangaroo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Kangaroo support?
Kangaroo supports the following languages:
Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Traditional Chinese
Q. Does Kangaroo support mobile devices?
Kangaroo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Kangaroo integrate with?
Kangaroo integrates with the following applications:
Adobe Commerce, Amazon API Gateway, BigCommerce, Constant Contact, Gorgias, Judge.me, Klaviyo, Lightspeed Retail, Magento 2 Grouped Promotions, Mailchimp, Pepperi, Shopify, WooCommerce, eCommerce Software
Q. What level of support does Kangaroo offer?
Kangaroo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for Kangaroo.
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