--- description: Detailed reviews on Kangaroo based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Kangaroo with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Kangaroo Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Kangaroo](/software/109869/kangaroo) # Kangaroo Canonical: https://www.getapp.ca/software/109869/kangaroo Page: 1 / 11\ Next: [Next page](https://www.getapp.ca/software/109869/kangaroo?page=2) > Kangaroo is a digital loyalty platform with automated marketing technology to engage customers, increase sales, drive traffic and reduce churn. Loyalty features include: advanced promotional engine, auto-campaigns: emails, SMS, push; custom white-label app, reporting, social media referrals \& more. > > Verdict: Rated **4.9/5** by 255 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Kangaroo Kangaroo helps foster customer engagement for increased retention and revenue for businesses using a built-in auto-marketing engine. In addition to loyalty marketing, Kangaroo offers digital gift cards, à la carte rewards, draws, points swap, points transfer, and white label or brandable solutions. Kangaroo helps businesses target customers with relevant offers and grow sales via SMS, email, and push campaigns. Through social media integration, organizations can share offers and promotions on their social media pages. The platform offers a POS-agnostic component compatible with most third-party systems. Tablet is perfect for brick-and-mortar stores, pop-up stores, and trade show events. Bring your loyalty program anywhere you go to grow your database, engage clients with games, and encourage sign-ups. get referrals or get customer feedback. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 255 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kangaroo Rewards - **Location**: Montreal, Canada - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$79.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Try Kangaroo for free\! 30-Day Free Trial of the Ultimate Loyalty Program. Book a demo today\! - Core: $79/month - Plus: $199/month - Elite: $399/month - For Enterprise, please contact sales - For API Access, please contact sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Antigua and Barbuda, Argentina, Australia, Bahamas, Bahrain, Barbados, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Dominican Republic, Ecuador, Egypt, Finland and 37 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Awards Management - CRM Software - Campaign Analytics - Campaign Management Software - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Churn Management - Client Portal - Communication Management - Community Management - Contact Database - Contact Management Software - Content Management System (CMS) Software ## Integrations (14 total) - Adobe Commerce - Amazon API Gateway - BigCommerce - Constant Contact - Gorgias - Judge.me - Klaviyo - Lightspeed Retail - Magento 2 Grouped Promotions - Mailchimp - Pepperi - Shopify - WooCommerce - eCommerce Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.getapp.ca/directory/204/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.getapp.ca/directory/204/customer-loyalty/software) - [Customer Engagement Software](https://www.getapp.ca/directory/650/customer-engagement/software) - [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software) - [Gamification Software](https://www.getapp.ca/directory/865/gamification/software) - [Customer Reference Management Software](https://www.getapp.ca/directory/1097/customer-reference-management/software) ## Alternatives 1. [Smile.io](https://www.getapp.ca/software/100967/smile-io) — 4.9/5 (67 reviews) 2. [Referrizer](https://www.getapp.ca/software/2049711/referral-marketing-automation) — 4.8/5 (197 reviews) 3. [Tremendous](https://www.getapp.ca/software/2047288/tremendous-rewards) — 4.8/5 (511 reviews) 4. [Tango](https://www.getapp.ca/software/2052699/e-gift-card-rewards-and-incentives) — 4.8/5 (529 reviews) 5. [Trustpilot](https://www.getapp.ca/software/113149/trustpilot) — 4.5/5 (1205 reviews) ## Reviews ### "A Premium Loyalty Solution with Outstanding Support" — 5.0/5 > **Carlos** | *June 9, 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Kangaroo is a comprehensive white-label rewards platform that truly delivers on being a full-service solution. The support from their team is outstanding—\[sensitive content hidden\], in particular, provided exceptional service throughout the process. > > **Cons**: The platform can be a bit on the expensive side compared to other options, but the value and level of service provided help justify the investment. > > Our overall experience with Kangaroo has been nothing short of outstanding. From day one, the platform impressed us with its depth, flexibility, and ability to fully adapt to our brand’s identity through its white-label capabilities. It’s not just a rewards platform—it’s a comprehensive, full-service loyalty solution that has helped us elevate the way we engage with our customers and build lasting relationships. What truly makes Kangaroo stand out is the people behind it. \[sensitive content hidden\] have been incredible partners throughout the entire process. Their support, guidance, and responsiveness have exceeded our expectations. They took the time to understand our goals and worked closely with us to ensure everything was set up exactly how we envisioned it. Their hands-on approach and dedication made the implementation process seamless and enjoyable. Although the platform may come at a slightly higher cost compared to others, the value it brings—in terms of functionality, customer experience, and team support—more than justifies the investment. We genuinely feel like we have a partner in Kangaroo, not just a service provider. We highly recommend it to any business looking to create a world-class loyalty program backed by exceptional service and a top-tier team. ----- ### "Good Loyalty Option For Small Business" — 5.0/5 > **Carissa** | *May 6, 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Kangaroo has been a great way to easily add a robust loyalty program to our ecommerce store. They have a great variety of features to make it interesting for customers and help grow loyalty. > > **Cons**: I think the reporting aspect can improve a lot to make it easier > > They have a really great team to help get you set up and are very available to help with any issues. ----- ### "Excellent Service & Outstanding Support ⭐⭐⭐⭐⭐" — 5.0/5 > **Lina** | *April 14, 2026* | Retail | Recommendation rating: 3.0/10 > > **Pros**: Very easy to use, efficient, and saves a lot of time. The support team is amazing—\[sensitive content hidden\] was especially excellent, very helpful and responsive. > > **Cons**: Honestly, I have not experienced any real downsides so far. Everything has been smooth, intuitive, and reliable from the start, with no issues worth mentioning. > > Great experience overall. The platform is reliable and user-friendly, and the support makes a big difference. ----- ### "Great App and Staff" — 5.0/5 > **Tina** | *May 21, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Honestly, the product is user friendly and very customizable. The staff is very friendly, knowledgable and available. They come up with solutions and workarounds, making the app very customizable for something that is not custom made. They never make you feel like you are annoying or bothering them. > > **Cons**: I would like for the app to allow for multiple rewards to be redeemed in one transaction. I would also like the option not to log out automatically after a transaction. The reporting is not the best and some info is divided between the old portal and new. > > Really a great experience thus far and very satisfied. I am hopeful that this will last and we will stay with the program. ----- ### "Super service, would recommend" — 5.0/5 > **Élizabeth** | *May 16, 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Since the beginning of our contract with Kangaroo, we’ve received excellent service from both \[sensitive content hidden\]. We feel extremely well supported and advised. > > **Cons**: There are a few limitations to what the system can do, but nothing that prevents us from bringing our vision to life. ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.ca/software/109869/kangaroo?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/109869/kangaroo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data