About Kangaroo

Kangaroo is an all-in-one loyalty rewards marketing platform perfect for businesses looking to attract, retain and engage customers to accelerate sales.
Turn 1st-time buyers into frequent customers with your own loyalty program branded to your business.

Getting Started:

Our team prepares your account and connects all the integrations for you. All you need to do is let us know how you would like to reward your members and for which actions.

Loyalty Rewards Features:

Branding:
Kangaroo's loyalty rewards program is white-label, with your business colors, logo, graphics, and images.

Point Rewards: Points to Dollar ratio, point multipliers, a la carte rewards (product specific rewards), action point rewards and, tier rewards.

Promotions: Offers, Coupons, Discounts, gift with purchase, BOGO sales, partner rewards, and eGift Cards.

Marketing Features:

Email: Save time and money with Kangaroo's built-in email marketing engine. Create beautiful emails within Kangaroo.

SMS Text: Send promotional marketing including graphics with SMS text. Never miss out on an opportunity to connect with your customers.

Push notifications: No matter which loyalty license you choose, Kangaroo's service includes an app. This means you can send out push notifications for free!

Automation: Create email, SMS text, and push notification automation based on our deep-level targeting and segmentation to welcome new members, send birthday rewards, promotional alerts, holiday campaigns, and more.

Digital Referral Program: Easily grow your customer base with a digital referral program. Customers can send referrals with a reward, discount, or special offer to friends and family to motivate them to shop at your store. Referrals can be sent via email, SMS text, and/or social media.

Contests: Contests can be automated to enter new loyalty members, members who sent referrals, members who made specific purchases in a time period, and more!

Games: Available on the tablet only, customers can "Spin to Win" prizes and discounts.

Reviews: Build social trust and gain new shoppers with product reviews. Reward members for reviewing your products.

Free App: The Kangaroo Rewards members app is included for free with all loyalty licenses. Customers can download the app and view all of their loyalty rewards memberships in one place (must be powered by Kangaroo). Your brand will be featured and customers can easily browse your offers, receive push notifications, send referrals, purchase and send eGift cards, shop your website, and more.

White-Label App: Get your own app with your brand front & center. Feature products, marketing campaigns, offers, rewards, and more!

Pricing starting from:

US$59.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Kangaroo

  • Kangaroo helps foster customer engagement for increased retention and revenue for businesses using a built-in auto-marketing engine.

  • In addition to loyalty marketing, Kangaroo offers digital gift cards, à la carte rewards, draws, points swap, points transfer, and white label or brandable solutions.

  • Kangaroo helps businesses target customers with relevant offers and grow sales via SMS, email, and push campaigns.

  • Through social media integration, organizations can share offers and promotions on their social media pages.

  • The platform offers a POS-agnostic component compatible with most third-party systems.

  • Tablet is perfect for brick-and-mortar stores, pop-up stores, and trade show events. Bring your loyalty program anywhere you go to grow your database, engage clients with games, and encourage sign-ups. get referrals or get customer feedback.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Brazil, Canada, France, Mexico and 3 others

    Supported Languages

    Arabic, Dutch, English, French, Portuguese and 1 others

    Pricing starting from:

    US$59.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Kangaroo Software - Multi-Channel Loyalty Rewards includes eCommerce, POS integrations, Stand-alone tablet and mobile app.
    Kangaroo Software - ECommerce loyalty rewards with customizable widget.
    Kangaroo Software - White-label Mobile App. Customers can shop your brand, browse offers, claim rewards, track progress, write reviews and more!
    Kangaroo Software - Digital Referral Program. Customers can refer friends via the eCommerce widget, mobile app, social media, stand alone tablet and SMS text.
    Kangaroo Software - Loyalty Rewards App for tablet. Perfect for non-integrated systems and/or kiosk mode for sign-ups, customer satisfaction surveys, referrals and more!
    Kangaroo Software - Free Kangaroo Rewards Members App. Included with all loyalty licenses. Gain a brand property for members to keep all of their loyalty memberships in one place. Members can browse offers, claim rewards, send eGift cards, referrals and more!
    Kangaroo Software - Customer Experience Kiosk: Measure customer satisfaction with the smiley face survey. Learn in real-time what's working and what's not. Find out which day-parts are underperforming and more!
    View 14 more
    Kangaroo video
    Kangaroo video
    Kangaroo video
    Kangaroo video
    Kangaroo video
    Kangaroo video
    Kangaroo video
    Kangaroo Software - Multi-Channel Loyalty Rewards includes eCommerce, POS integrations, Stand-alone tablet and mobile app.
    Kangaroo Software - ECommerce loyalty rewards with customizable widget.
    Kangaroo Software - White-label Mobile App. Customers can shop your brand, browse offers, claim rewards, track progress, write reviews and more!
    Kangaroo Software - Digital Referral Program. Customers can refer friends via the eCommerce widget, mobile app, social media, stand alone tablet and SMS text.
    Kangaroo Software - Loyalty Rewards App for tablet. Perfect for non-integrated systems and/or kiosk mode for sign-ups, customer satisfaction surveys, referrals and more!
    Kangaroo Software - Free Kangaroo Rewards Members App. Included with all loyalty licenses. Gain a brand property for members to keep all of their loyalty memberships in one place. Members can browse offers, claim rewards, send eGift cards, referrals and more!
    Kangaroo Software - Customer Experience Kiosk: Measure customer satisfaction with the smiley face survey. Learn in real-time what's working and what's not. Find out which day-parts are underperforming and more!

    Features

    Total features of Kangaroo: 120

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Automated Scheduling
    • Awards Management
    • CRM Software
    • Campaign Analytics
    • Campaign Management Software
    • Campaign Planning
    • Campaign Scheduling
    • Campaign Segmentation
    • Churn Management
    • Client Portal
    • Communication Management
    • Community Management
    • Contact Database
    • Contact Management Software
    • Content Management System (CMS) Software
    • Contest Management
    • Conversion Tracking
    • Customer Accounts
    • Customer Activity Tracking
    • Customer Database
    • Customer Experience Management
    • Customer History
    • Customer Management
    • Customer Profiles
    • Customer Segmentation
    • Customer Surveys
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Questions
    • Customizable Reports
    • Customizable Templates
    • Customization
    • Dashboard Software
    • Data Import/Export
    • Data Visualization Software
    • Discount Management
    • Drag & Drop
    • Drip Campaigns
    • Email Management Software
    • Email Marketing Software
    • Email Reminders
    • Employee Reward Programs
    • Engagement Tracking
    • Event Triggered Actions
    • Feedback Management
    • For Marketers
    • For Sales Teams/Organizations
    • For Small Businesses
    • Gamification Software
    • Geolocation
    • Gift Card Management
    • Incentive Management
    • Knowledge Management Software
    • Loyalty Cards
    • Loyalty Program
    • MMS
    • Marketing Automation Software
    • Mass Texting
    • Member Portal
    • Membership Management Software
    • Mobile Access
    • Mobile Coupons
    • Monitoring
    • Multi-Campaign
    • Multi-Channel Communication
    • Multi-Channel Data Collection
    • Multi-Channel Marketing
    • Multi-Currency
    • Multi-Language
    • Multi-Location
    • Multi-Store
    • NPS Survey Structure
    • Negative Feedback Management
    • No-Card Loyalty System
    • POS Integration
    • Performance Management
    • Performance Metrics
    • Personalization Software
    • Point of Sale (POS)
    • Predictive Analytics Software
    • Promotions Management
    • ROI Tracking
    • Real Time Analytics
    • Real Time Data
    • Real Time Notifications
    • Real Time Reporting
    • Referral Tracking
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Rewards Management
    • Rewards Points
    • Rewards Program
    • SMS Marketing
    • SMS Messaging
    • Scheduled Messaging
    • Segmentation
    • Sentiment Analysis
    • Shortcodes
    • Social Media Integration
    • Social Promotion
    • Survey/Poll Management
    • Surveys & Feedback
    • Sweepstakes
    • Tagging
    • Template Management
    • Text Analysis Software
    • Third Party Integrations
    • Transaction History
    • Trend Analysis
    • Visual Analytics
    • Widgets
    • Workflow Management Software
    • eCommerce Management

    Alternatives

    Smile.io

    4.6
    #1 Alternative to Kangaroo
    Smile.io is the world’s largest loyalty platform, providing over 100,000 scaling brands with easy-to-use points,...

    TapMango

    4.8
    #2 Alternative to Kangaroo
    TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants....

    Preferred Patron Loyalty

    4.9
    #3 Alternative to Kangaroo
    Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many...

    Quickbooks Point of Sale

    3.9
    #4 Alternative to Kangaroo
    QuickBooks Point of Sale is a Windows-based POS software that helps businesses in retail industry streamline operations...

    Reviews

    Overall rating

    4.6 /5
    (87)
    Value for Money
    4.4/5
    Features
    4.6/5
    Ease of Use
    4.6/5
    Customer Support Software
    4.8/5

    Already have Kangaroo?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 87
    Amanda Josalene
    Amanda Josalene
    Overall rating
    • Industry: Retail
    • Company size: 11–50 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Helped to reward my repeat customers :)

    Reviewed on 2019-03-11

    Overall, Kangaroo has proved a success for myself and my business, and my customers are very...

    Overall, Kangaroo has proved a success for myself and my business, and my customers are very satisfied that I am now able to give them a loyalty rewards program.

    Pros

    I run a small scale business but we have fantastic profits and a lot of repeat customers, and Kangaroo was able to help me develop my own rewards program for my loyal & dedicated customers/clients. Kangaroo was very easy to learn and to navigate, which reduced the time it took to be able to achieve the rewards system that I wanted to great. When you're running a business with a close-knit team but have high production demands, time is very important, and I praise Kangaroo for helping me develop my rewards system without forcing me into spending too much time trying to learn how to navigate the software.

    Cons

    I don't have any cons; I still use Kangaroo on my site!

    Response from Kangaroo Rewards

    Hello Amanda,
    Thank you for the 5 star review! We're delighted to hear that our loyalty software has been easy to implement and instrumental in the growth of your company. We appreciate your feedback and look forward to servicing your loyalty needs for years to come!

    Warm Regards,
    Valerie - Kangaroo Rewards

    Joseph
    Overall rating
    • Industry: Cosmetics
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great product

    Reviewed on 2023-10-06

    The support team is amazing, specially [sensitive content hidden], he follows up with us on a...

    The support team is amazing, specially [sensitive content hidden], he follows up with us on a frequent basis, just to check whether we need anything, plus very responsive when it comes to colleagues requests/concerns shared with him.The onboarding team was amazing as well, I still remember both of them [sensitive content hidden].

    Pros

    I honestly was amazed by the all in one marketing platform. The marketing team can run everything from this dashboard without having to leave it.

    Cons

    Nothing actually. I am happy that the team is open for suggestions, even the upper management as well. They never disappoint us in terms of new integrations we would like to have available.

    Zondre
    Overall rating
    • Industry: Retail
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Best option for Lightspeed

    Reviewed on 2019-12-31

    Pros

    The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience. The basic features, such as tracking customer purchase history in analytics and being able to send offers to all of the customers, works at least as well as other loyalty programs.

    Cons

    A lot of the additional features promised, such as being able to do targeted campaigns based on purchase history and promotions based on category, don't work as promised. The software doesn't capture the information necessary to do targeted campaigns. And, when you try to do a promotion based on a category, you can't select the category from Lightspeed. You have to tag all of the products, which is a lot of extra work.

    Response from Kangaroo Rewards

    Hello Zondre,
    Thank you for taking the time to review our software. We were surprised to see that you're experiencing issues with targeted marketing. We pride ourselves on our comprehensive integration with Lightspeed POS and the granular targeting and customer segmentation capabilities Your review has been forwarded to our support team who will reach out shortly to address your pain points. Thank you once again for choosing Kangaroo Rewards to power your loyalty program. We appreciate your business.

    Best Regards,
    Team Kangaroo

    bryce
    Overall rating
    • Industry: Sports
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Perfect for Our Business

    Reviewed on 2023-12-05

    Excellent customer support, always there to help.

    Excellent customer support, always there to help.

    Pros

    Customer service to work through customizing the out of box product.

    Cons

    A mistaken points bonus can't be undone by me of Kangaroo team.

    Response from Kangaroo Rewards

    Hi Bryce,
    We appreciate you stating that Kangaroo is perfect for your business. This is a vote of confidence we don't take lightly or for granted!

    We will reach out shortly regarding the Bonus Points issue to understand the use case and get it fixed for you.

    We appreciate your business!

    Rami
    Overall rating
    • Industry: Food & Beverages
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 3.0 /10

    Bialik Cafeteria Kangaroo review

    Reviewed on 2023-08-29

    Good App. Great support. For my needs it's good.

    Good App. Great support. For my needs it's good.

    Pros

    The ease of customer's depositing funds to their account.

    Cons

    The length of time it takes to process a sale.

    Showing 5 reviews of 87 Read all reviews

    Kangaroo FAQs

    Below are some frequently asked questions for Kangaroo.

    Kangaroo offers the following pricing plans:

    • Starting from: US$59.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Try Kangaroo for free! 30-Day Free Trial of the Ultimate Loyalty Program. Book a demo today! Loyalty Essentials: $59/Month Loyalty Engagement: $99/Month Loyalty Ultimate: $199/Month White-Label License with Proprietary App: $299/Month API Access: Please contact sales

    Kangaroo has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Kangaroo supports the following languages:

    Arabic, Dutch, English, French, Portuguese, Spanish

    Kangaroo supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Kangaroo integrates with the following applications:

    Adobe Commerce, BigCommerce, Constant Contact, Klaviyo, Lightspeed POS, Lightspeed Retail, Mailchimp, Pepperi, Shopify, Vend, WooCommerce

    Kangaroo offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for Kangaroo.