About PayHOA

PayHOA is a cloud-based homeowner association (HOA) management software for communicating with members, collecting dues, and tracking expenses. The system is used by property managers, condo associations, and homeowner associations.

PayHOA allows users to communicate with members by email, SMS, and voice calls. Mass email and text messages can be sent out to share documents, advertise events, send newsletters and surveys, and more. All communications are logged, and there is no limit on the number of messages that can be sent. Custom community websites can be created using the drag-and-drop website builder and a range of templates and color schemes. Users can edit text, images, and videos, and also create newsletters with a drag-and-drop editor. Maintenance requests can be tracked and residents notified when work is complete, and users can also create and sell tickets to events, and accept donations.

Users can create custom invoices in PayHOA and send payment and past due reminders to members. A ‘pay now’ button included in communications allow members to pay dues without needing to login, via credit card or ACH. Paper statements can also be sent out to members as required. Integrated accounting tools allow users to import transaction data from their bank account, categorize transactions, and track financial information including profit and loss, budgets, and actual costs. Users can also electronically file 990N or 990EZ forms, and print or download PDF copies of their filings.

Pricing starting from:

US$49.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of PayHOA

  • Bank accounts can be connected to PayHOA to automatically import transaction data, allowing users to categorize transactions and track budget vs actual, profit vs loss, aging reports, and more.

  • Users can create invoices for members and process credit card or ACH payments online, with automatic payment options and past-due reminders.

  • 990N and 990EZ forms can be filed electronically using the IRS-approved e-filing system, with automatic filing reminders, filing history, and PDF copies of forms to download or print.

  • The drag-and-drop website builder allows users to create custom community websites with text, images, videos, and other elements, with a range of color schemes and templates.

  • Newsletters, surveys, event invitations, and other communications can be sent out to members via mass email or SMS, with all communication logs stored automatically.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$49.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

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    Features

    Total features of PayHOA: 62

    • ACH Payment Processing
    • Access Controls/Permissions
    • Accounting Software
    • Activity Dashboard
    • Alerts/Notifications
    • Bank Reconciliation
    • Billing & Invoicing
    • Calendar Management
    • Client Portal
    • Commercial Property Management Software
    • Committee Management
    • Communication Management
    • Contact Database
    • Contact Management Software
    • Credit Card Processing
    • Customer Database
    • Customizable Branding
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Document Management Software
    • Document Storage
    • Electronic Payments
    • Email Templates
    • Event Management Software
    • Expense Tracking
    • Faculty/Staff Management
    • Fee Collection
    • File Management
    • Financial Management Software
    • Financial Reporting Software
    • General Ledger
    • HOA Violation Enforcement
    • Inspection Management
    • Invoice Management
    • Late Fee Calculation
    • Lease Management Software
    • Maintenance Management Software
    • Maintenance Scheduling
    • Member Database
    • Online Payments
    • Owner Portal
    • Payment Processing Software
    • Portfolio Management
    • Property Database
    • Real Time Notifications
    • Real Time Reporting
    • Recurring/Subscription Billing
    • Reminders
    • Rent Tracking
    • Reporting & Statistics
    • Reporting/Analytics
    • Residential Properties
    • SMS Messaging
    • Self Service Portal
    • Template Management
    • Tenant Portal
    • Tenant Tracking
    • Transaction History
    • Vendor Management Software
    • Website Management
    • Work Order Management

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    Reviews

    Overall rating

    4.3 /5
    (141)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.2/5
    Customer Support Software
    4.6/5

    Already have PayHOA?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 141
    DAVID
    Overall rating
    • Industry: Accounting Software
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    PayHOA is Great

    Reviewed on 5/10/2019

    Pros

    We have found that PayHOA has all the right tools for our small 41 unit HOA

    Cons

    It takes some time for our owners to get comfortable with using the product. Mainly because they are not use to using an on-line portal. The connection to our owners bank accounts to use the e-check feature needs a better explanation for how not do require a users login credentials to setup a bank account link

    Response from Pay HOA

    David,

    Thank you for the review! Your comments regarding the e-check workflow are really helpful! I'll pass those along to our development team!

    Best,
    Mike Bollinger

    Dominick
    Overall rating
    • Industry: Higher Education Software
    • Company size: 11-50 Employees
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Great & easy to use, wonderful customer service

    Reviewed on 12/28/2016

    I had gotten a free trial of the program as treasurer of a fraternity. It is such an easy system to...

    I had gotten a free trial of the program as treasurer of a fraternity. It is such an easy system to use that incorporates many different features in regards to collecting dues. My favourite part was the ability to use LegFi to send emails to members who weren't paying dues, acting as a collection agency. Keeping track of dues paid and due dates was very convinient, and they made it so you could see on your homepage what your organization's collections looked like. It was super easy to set up for me and for the members of my organization, and the workers at LegFi were there to help me through the whole way. I cannot stress how wonderful the customer service was. I had an issue and called the phone number and was able to speak directly to the president. He was extremely understanding, courteous, and very helpful. These are really down to earth people who want to help your organization, financials and beyond. If you are an organization looking to utilize a financial collections service, I would have no reservations in recommending LegFi

    Pros

    Ease of use, customer service

    Cons

    Spotty service, sometimes the website was down, but it didn't really create an issue for me as I could just try again later

    Derek
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software

    Legacy Financial (LegFi) Customer Review

    Reviewed on 6/25/2015

    I am the treasurer of me fraternity at Michigan State University and we just wrapped up our first...

    I am the treasurer of me fraternity at Michigan State University and we just wrapped up our first semester using your service. We decided to employ your product for a couple key reasons. We wanted the collection support, the ability to pay charges online, and the tax help the you provide through file990.org.

    Bad News first:
    You failed to have the proper tax form on your website. I called numerous times between mid March and when our taxes were due in mid May. Time and time again I was assured that the form would be provided prior to tax day, but unfortunately it never was. Luckily, one of the brothers is an had just completed an internship at Grant Thornton, otherwise I would have been helpless. To be blunt, we feel like we wasted money on a service that couldn't deliver. Furthermore, your software doesn't provide enough tools, especially the budget builder. We budget on a semester -by-semester basis and I just don't have enough freedom to build a functional budget based on our needs with the current version.

    Now the good news:
    For the most part, your customer service was exceptional. Every call was informative and the operators did a fine job assisting me to the best of their abilities.

    General tips:
    - Get file990.org running more smoothly. This is one of the primary reasons why fraternities employ your service and it needs to be functional if we are to continue to do so.
    - Finalize this update that your customer service told me about. He shared his screen to give me a peek at the beta and I was impressed. The earlier you get this out before fall semester begins the better.

    In conclusion, our first semester with Legfi wasn't exactly smooth sailing but there is certainly potential for improvement. Hope this review is helpful.

    Response from Pay HOA

    Thank you for the feedback. We are always working hard to improve the customer experience and I'll take these notes directly to our tech team.

    Iris
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Board President

    Reviewed on 5/10/2019

    We collect homeowners association fees, the intuitive system allows us to obtain data and monitor...

    We collect homeowners association fees, the intuitive system allows us to obtain data and monitor expenses and communicate with owners. The Board loves it!

    Pros

    The most great experience was the service during our transition to the new portal. The system ease of use, real time, and features with several options are available are secondary.

    Cons

    Not applicable, new features are on the horizon.

    Response from Pay HOA

    Hi Iris,

    Thank you for the review! I'm glad your Board and association members are finding PayHOA helpful!

    Best,
    Mike Bollinger

    Lisa
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Morningview

    Reviewed on 5/14/2019

    Payment of dues seems to be an ease with this software

    Payment of dues seems to be an ease with this software

    Pros

    Easy of payment for all of the association

    Cons

    Issues with the savings account not fixed

    Response from Pay HOA

    Hi Lisa,

    Thank you for the review! I will circle back with our development team regarding the savings account link!

    Best,
    Mike

    Showing 5 reviews of 141 Read all reviews

    PayHOA FAQs

    Below are some frequently asked questions for PayHOA.

    PayHOA offers the following pricing plans:

    • Starting from: US$49.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Pricing Details: https://www.payhoa.com/pricing/

    PayHOA has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    PayHOA supports the following languages:

    English

    PayHOA supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    PayHOA integrates with the following applications:

    Google Calendar, Lob, Plaid, SendGrid, Stripe, Twilio, Weebly

    PayHOA offers the following support options:

    Email/Help Desk, Phone Support, Chat

    Related categories

    See all software categories found for PayHOA.