About PayHOA
PayHOA is modern software for self-managed communities. It is the only software you need to run your HOA 100% online. Trusted by more than 23,000 associations, PayHOA automates operations, so you can focus on what's important. We provide free onboarding, free unlimited support, a 30-day free trial, and no contracts.
Features include invoicing, payment processing, full accounting, document management, violations, requests, text, email, direct mail, lockbox, CRM, website, and much more.
Key benefits of PayHOA
PayHOA is association management software for HOAs, COAs, and any community looking for robust, easy-to-use, affordable software
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Reviews
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- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
PayHOA is perfect for our 400+ member POA
Reviewed on 2023-08-15
We moved all of our accounting from another software product and all of our members' records from...
We moved all of our accounting from another software product and all of our members' records from Access to PayHOA. The support I have gotten from the folks at PayHOA is hands down the best product support I have ever had with any other company, and I am an IT person. They answer questions promptly, help with any issues, and we have had very few issues. I couldn't be happier!
Pros
I really like having the accounting and records management all in one place. I really like that I can use PayHOA services to mail the annual invoices. It saves me hours and hours of time.
Cons
One thing I would like added is the ability to query the data, like you would an SQL database.
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Self Managed HOA
Reviewed on 2019-05-09
Not all residents participate in the meetings but are nonetheless expecting to be made known the...
Not all residents participate in the meetings but are nonetheless expecting to be made known the happenings of the HOA. Since we are self-managed, the software has been able to increase the ability for the board to communicate more effectively with the members.
Also the members having their own account and portal to pay online is a huge time saver in accounting. It also gets them more involved.
Pros
The best part of the software is the simple UI with the abundance of features need to self manage a small single family HOA with less than 100 units, all in one place. It has and will continue to greatly improve communication and ease accounting tasks. The technical support when I have run into some bugs has been as I expect, outstanding. THe ability to download CSV files is awesome.
Cons
The software has had some bugs with the PDF mailer and identical transactions being deleted. It also needs some accounting reports which are downloadable in formatted version and not just .CSV files; something immediately presentable to a person. The UI in Violations is not quite clear that there is a process; create, submit, and then resolution.
Reasons for Switching to PayHOA
PayHOA was smart to combine the best parts of alternative products into one creating a single source partner for the association .Response from Pay HOA
David,
Thanks for the review and the really helpful feedback! We are about to release an updated reporting module that will provide additional accounting reports and PDF versions of each! We appreciate your business!
Best,
Mike
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
How far is software for our smaller condo association management
Reviewed on 2023-08-15
I think there are still a few learning curves, but it has provided a lot of positive benefits to...
I think there are still a few learning curves, but it has provided a lot of positive benefits to our organization to keep us more organized and collect our condo dues (we are a self-run condo association).
Pros
It has made a collecting individual condo dues, issuing invoices and, one necessary citations, easier and less time consuming for our organization.
Cons
It was a bit of a rocky transition, and maybe not as fluid as anticipated but once we spent some time learning it, it has been useful.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
PayHOA is a great product, but could use some more tweaking
Reviewed on 2023-08-15
Overall the payHOA system works very well and is easy to navigate. I have made use of it for over...
Overall the payHOA system works very well and is easy to navigate. I have made use of it for over two years now and homeowners seem to like it as well. My community is small and we have not made full use of some of the features, but I am glad they are there to use when the time comes that we do use the features
Pros
It is easy to navigate around the website, and its intuitive so I can give someone admin access to the site and within a few hours they have a pretty good feel for the site. This makes any training needed for more specific things easier to do and get through.
Cons
The Invoice system still needs some work. Would like a way to filter out late fee separately from normal Invoices. It would help to also have a quick way to see the houses that are late on paying dues on the main dashboard. I also feel the site permissions need to be flushed out a bit more. I would like to assign mass permissions to most but would prefer to filter out specific people. It would be nice to see a way to drop specific home owners into groups and then be able to assign or remove permissions on those groups
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
PayHoa Value
Reviewed on 2023-08-15
We have to develop and present a yearly budget for legal requirements. PayHOa does this very well....
We have to develop and present a yearly budget for legal requirements. PayHOa does this very well. Ability to track individual payments and provide statements to individual members is easy and vital to our HOA.
Pros
Daily tracking of payments. Ability to make a monthly report to our HOA board. Ability to form and watch a yearly budget.
Cons
Keeping alignment with our bank has sometimes been a problem. Wish we could track savings accounts.
PayHOA FAQs
Below are some frequently asked questions for PayHOA.Q. What type of pricing plans does PayHOA offer?
PayHOA offers the following pricing plans:
- Starting from: US$49.00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing Details: https://www.payhoa.com/pricing/
Q. Who are the typical users of PayHOA?
PayHOA has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does PayHOA support?
PayHOA supports the following languages:
English
Q. Does PayHOA support mobile devices?
PayHOA supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does PayHOA integrate with?
PayHOA integrates with the following applications:
Google Calendar, Lob, Plaid, SendGrid, Stripe, Twilio, Weebly
Q. What level of support does PayHOA offer?
PayHOA offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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