--- description: Detailed reviews on Twine based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Twine with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Twine Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Twine](/software/109765/twine) # Twine Canonical: https://www.getapp.ca/software/109765/twine Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/109765/twine?page=2) > Twine is a cloud-based intranet \& collaboration platform which offers forums, polls \& surveys, news \& blogs, instant messaging, calendars, file manager, \& more > > Verdict: Rated **4.4/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Twine The knowledge library centralizes the storage of company information and policies, with editable HTML pages, the ability to attach multiple files to each knowledge item, and unlimited knowledge categories. Forums allow members to ask questions, share ideas and experience, and subscribe to threads they are interested in. Polls enable the collection of quick responses to issues, and surveys can be used to collect more detailed insight, feedback, and reviews. Individual chats can be started with a single click, and group chats are also supported, with desktop notifications, image uploads, and file attachments. Twine’s workflow builder allows users to create custom forms for a range of purposes, such as feedback collection, meeting room booking, and maintenance reporting, with the option to limit workflows to specific groups and configure output actions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 9 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Twine Intranet - **Location**: London, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: €5.50 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Under 10 users: free 10-100 users: €5.50 per user, per month. 100+ users: pricing available on request. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Ireland, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - Alerts/Notifications - Blogs - Calendar Management - Catalog Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Configurable Workflow - Contact Management Software - Content Management System (CMS) Software - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Templates - Data Import/Export - Data Security ## Integrations (9 total) - Box - Dropbox Business - Google Drive - LinkedIn for Business - Microsoft Entra ID - Okta - OneDrive - Slack - Zapier ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Knowledge Management Software](https://www.getapp.ca/directory/257/knowledge-management/software) ## Related Categories - [Knowledge Management Software](https://www.getapp.ca/directory/257/knowledge-management/software) - [Portal Software](https://www.getapp.ca/directory/464/portal/software) - [Intranet Software](https://www.getapp.ca/directory/1037/intranet/software) - [Internal Communications Software](https://www.getapp.ca/directory/1267/internal-communications/software) - [Digital Workplace Software](https://www.getapp.ca/directory/1595/digital-workplace/software) ## Alternatives 1. [Axero](https://www.getapp.ca/software/90839/axero) — 4.5/5 (87 reviews) 2. [MyHub](https://www.getapp.ca/software/102765/myhub) — 4.7/5 (40 reviews) 3. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (984 reviews) 4. [eXo Platform](https://www.getapp.ca/software/91784/exo-platform) — 4.6/5 (120 reviews) 5. [MangoApps](https://www.getapp.ca/software/8221/mangoapps) — 4.4/5 (150 reviews) ## Reviews ### "Twine as internal communication platform" — 4.0/5 > **Siti Saleha** | *March 28, 2022* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: It has a simple and modern twist with the dashboard design and layout, that can be captivate to the user interest. Simple messenger, file sharing and document sender are the most used feature on this software. > > **Cons**: Some of the feature are not matured and has bugs on it. Previewing an image that are sent to me on the messenger wasn't helpful as the image previewed is too small and not properly ratio-ed. ----- ### "Excellent intranet solution\!" — 5.0/5 > **Barry** | *April 6, 2021* | Aviation & Aerospace | Recommendation rating: 9.0/10 > > **Pros**: The most important things for us was choosing the right product in a hybrid environment. It’s user friendly and navigation is easy and overall is an excellent Intranet for our users. > > **Cons**: Believe it or not - nothing. It ticked all the boxes required for us committing to a purchase\! > > I’ve always had the best experience using Twine including the customer support I have received. I wouldn’t hesitate to recommend to anyone on the market for a complete solution. ----- ### "Great tool to connect" — 5.0/5 > **Cynthia** | *May 2, 2021* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: Simple interface. Cool features. Not complex in the daily useage > > **Cons**: No real issues or complaints. Updates are made regularly ----- ### "Twine have been very patient and willing to listen. They have accommodated us wherever possible." — 4.0/5 > **Hazel** | *August 15, 2017* | Law Practice | Recommendation rating: 7.0/10 > > **Pros**: It's user-friendly, you don't need to be an IT expert to either set things up or to use it on a day-to-day basis. Visually it looks good, clear and simple. The search feature within the Knowledge section is really helpful. We've been advised that global search should be implemented by the end of 2017 which will be even better. Most importantly we have been able to link the software to our document management system so not only can we get our information out there for all our users but also ensure that the information they are accessing is the current version without having to constantly update the intranet. Please note that my star rating for 'Value for Money' should be disregarded - I have no involvement in the finance side so cannot give an accurate rating but this review site forces you to enter a rating. > > **Cons**: The limits on customisation. Although Twine will always listen to requests, if it doesn't fit their plans you can't have it. Inserting images into news items is rarely straightforward - the image is often chopped and as you can only preview the appearance of the text and not the image, you have to upload it, hope for the best, then go back in and change it. As the amount of information on the intranet increases the lack of a site map is a growing issue. > > See the comments in 'Pros'. ----- ### "Twine has enhanced our communication channels and acts as an excellent base for our document library" — 4.0/5 > **Alex** | *November 21, 2017* | Financial Services Software > > **Pros**: I really like the staff directory, it really puts a face to a name and helps newbies to integrate into the company. The new notification system also works a treat. We deliver a number of important messages to staff via the posts function and now that the notification system is automatically able to email staff about the new post, we have seen engagement jump considerably. We have also had great success using forms for company events. The ability to add pages to the navigation side bar has also proven very useful for us. > > **Cons**: Related items in the knowledge area could perhaps use some work, some of our staff have suggested this. Also most recent comments first on new posts would be helpful. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/109765/twine?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/109765/twine) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data